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UM CARS PVT LTD. Maruti Authorised Service Station
Golf Avenue Apartments Gate, No.8, HAL Old Airport Rd, opposite Diamond District, Kodihalli, Bengaluru, Karnataka 560008, India
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UM CARS PVT LTD. Maruti Authorised Service Station
Comments
Ka
Review β„–1

Very... Service centreof Maruti.. And they have very experienced mechanics and professional advisors.. Im happy about customer service as long β˜ΊπŸ‘

Re
Review β„–2

Very good service and friendly place.. satisfied...

si
Review β„–3

A highly dedicated service center with well trained professionals, efficient & excellent team work,promt & humble interactive session regarding required services with customer by Mr.Subramonium,availabilty of genuine Maruti parts.Highly recommended to all Maruti Suzuki owners for availing the services.Only suggestion to improve cleaning and washing services at centre.Many many kudos for delivering efficient services to my car on time.

As
Review β„–4

After getting screwed multiple times by large dealer networks I took my car to UM cars, mine is a Nexa Ciaz car and on an average the large dealers Service Advisors jacked up my previous bills with unnecessary things, thats when I decided to never use their services and rather move to smaller service only players. The job done by UM was fantastic and car runs like new and not like a 5 year old car.

vi
Review β„–5

Its a Maruti service station and very good. Reasonable and prompt with personal attention

ro
Review β„–6

Excellent service, superb guest Relation experience, I will give my car for my next service here itself I would Especially like to Thank Mr. Stanley, Mr. Syed, Mr. Nandish ,Mr. Subramaniya, Mr. Nurul, Mr. Ebin and many more for their great service Thank you UM cars Keep Rocking!!

Ma
Review β„–7

The most honest, genuine and reliable service center for Maruti cars. Have been using their services for more than 20 years and their service has been consistent throughout. They never over charge or mislead a customer and the price is always so justified and right. Special thanks to Mr. Syed for fixing my car on time last time. Most recommended

Vi
Review β„–8

Very worst service..Charges too high and not repair for tht also charged...Waste of timeWaste of money

Ra
Review β„–9

This is fradualnt dealer they will scam you and use second hand parts or put a temporary fix. Please do not get scammed by these cheats.

SU
Review β„–10

𝕀 𝕙𝕒𝕕 𝕒 π•˜π• π• π•• π•–π•©π•‘π•–π•£π•šπ•–π•Ÿπ•”π•– 𝕗𝕠𝕣 π•žπ•ͺ 𝕔𝕒𝕣 𝕀𝕖𝕒π•₯𝕓𝕖𝕝π•₯ π•£π•–π•‘π•π•’π•”π•–π•žπ•–π•Ÿπ•₯. 𝕋𝕙𝕖π•ͺ 𝕙𝕖𝕝𝕑𝕖𝕕 π•žπ•– π•₯𝕠 π•—π•šπ•© π•šπ•₯.

Ar
Review β„–11

A week earlier had done the service from them as we had a long journey coming up.As we started our journey we heard a loud noise from back of car above 80km/hr speed.Now we cant come back as we are in middle of journey.Once we returned came back to the service centre only to find out that the wheel bearing is gone. And i have to pay for it.Why wasnt this checked during service. And i have a doubt whether they replaced it with an old bearing during service.

ma
Review β„–12

Detailed service and true professionalism. Recommended for Marathi Suzuki owners for oil change and general services

Ro
Review β„–13

Have given my swift dzire car for periodic maintaince service at 90000km.In my 10yrs of experience with maruti service centre I have not seen any service centre to be so honest and professional in there work culture. Had a issue with my wind screen broken during servicing. Informed Mr Sachin and Nandhish without any hesitation and argument they accepted and rectified the issue free of cost.Never expected that in this era any other workshop would have accepted there fault. Kudos to entire team of UM cars for making me feel so comfortable Special thanks to Mr Sachin , Nandish, Ravi &Syed.Will recommend others also please try UM cars you will not be robbed and cheated. VERY Honest Team of UM cars. Regards.

An
Review β„–14

The staff was well behaved and knowledgeable. They answered all my questions satisfactorily

Di
Review β„–15

Very clean and good service to our satisfaction. Reasonable charges.

Hi
Review β„–16

Best person at right time he suggested about my car I was to sell but he gave quote of best ever nominal amount to get ready trust worthy person Mr Nandish ever met him he is best guy I would refer Im cars to service my car from this person only

Ra
Review β„–17

Responds over a phone. Expensive, but only UM Cars able to source Company MGP Drive shaft for M800 for 5 Speed.They dont have bearing press and puller. They take seek third party people do the task.

Sr
Review β„–18

Have been going to UM Cars these past couple of years now. As a decade-long car owner, Im glad to have finally found a place I can trust in. Mr Subramanya, the SA, has always been attentive and reliable - it adds a serious level of confidence when you know the SA has noted all your concerns and gives you an itemized update on each at the end of the service. I also like the fact that when I had an electrical issue but their electrician wasnt available, they were honest enough to tell me they couldnt do it (instead of doing some jugaad so that they dont lose my business). On the whole, will happily recommend them to others.

De
Review β„–19

Such an wonderful experience

Ro
Review β„–20

I took my old Baleno VXi that had a faulty O2 sensor, a faulty switch for the reverse lights and I couldnt find the spares for it. UM Cars had it!!!!! The check engine light on my console is finally laid to rest. The customer service was exceptional from Mr. Jane and Mr. Nandish. This is my new go to place for my car and I would gladly recommend anyone with a Maruti Suzuki to visit them for any maintenance, repair or service.A few suggestions would be an improvement in the inspection post service before delivery. I found one of the number plate lights in the rear was blown and not replaced, and the light inside the boot had its bulb removed and kept safely inside the boot. The battery was half dead and a suggestion to consider replacing it would have been helpful. Little things makes a big difference and brings some attention to detail to the customers you serve.I recommend this place considering the fact I have a car that has been phased out and these guys made it run like a brand new car after 15 years! I can bet on it as I immediately went for a 700km drive on it. Amazing service!

Ga
Review β„–21

Fantastic service and very helpful people. Probably the best car service centre I have ever visited and continue to visit.

Ma
Review β„–22

A nice place for your running repairs. They are authorised service for Maruti

SN
Review β„–23

Today I went for servicing of my car. Every members are so polite, humble and technically very sound. They take care of my car very nicely. Few days before I got a heavy scratch on driver side door, they completely vanished all deep scratches by full body polishing. Very much happy with their job responsibilities. For Maruti Suzuki car servicing high recommended.

Sa
Review β„–24

Very polite and humble staff, and excellent service. The car had a dent and multiple scratches, everything was fixed and polished in a surprisingly short span of time. It looked almost new and there were no signs of the accident. I am extremely satisfied with their service.

Ci
Review β„–25

The labor cost is pocket friendly, quick fixing done on regular things like oil change , gear oil change fixing wiper ( just 20 mins) right in front of you. Staff are friendly and billing can be negotiated if you have done many svc tasks on your car. BIMAL encourages full svc and charge heavily . UM is very transparent you are the boss

Ka
Review β„–26

For service I have been allotted Sh Nandeesh, his service found very much good

Sh
Review β„–27

Highly unprofessional people.They will remove your existing car parts on the name of service. Don’t fall into their trap.They will first increase the base price and then tell you that sir we are giving you discount.They don’t even do car wash at the time of full service.I would suggest not to go this place for servicing.. I just wasted my time and money there.Whatever good reviews are there they are posted by their ppl only because my other friends also faced the similar issues at this service centre.

Na
Review β„–28

Mr. Sachin and Syed have made our experience better with the service of our car

Ja
Review β„–29

The worst place... although the place looks nice...lot of frod things are done here....they try cheatin people..so be careful when you give the car to service

Sa
Review β„–30

Very good and professional service. They took care of my cars needs and didnt just do something for the sake of it. I am happy with their work and recommend others as well to give UM Cars a try.

an
Review β„–31

Gave my 12 year old car for 1.1L kilometre servce at um cars. Very impressed with the work done on the car. Good place to maintain slightly older cars if you want to keep the car in excellent condition.

Ma
Review β„–32

Last week I visit service station with my friend good service

GI
Review β„–33

Excellent

De
Review β„–34

Below average...after service of my car some scratches found at the front side of car..but the staff argued to me the scratches are there before servicing..but i am sure it happened at the time of servicing...

Ha
Review β„–35

Good service. Friendly staff. Good place to sit and wait till your car gets serviced.

yo
Review β„–36

Great service.. stuff here is good and has deep understanding of the cars and gHow to fix it

Di
Review β„–37

100 % satisfied from the service they did.Well behaved staff.Customers really matter to them.They did some minor accessories pasting which other services stations/locals failed to do.

Sh
Review β„–38

Good service

Ta
Review β„–39

Amazing Job done by the team at U.M CarsMy car had a really bad dent and they fixed it very promptly and with such precision. Team was very cooperative and helpfulWould definitely recommend their servicesThanks for the job well done guys!!!

Ma
Review β„–40

Very poor service. Unprofessional floor staff. Poor quality output even at managerial level.They need a person to monitor their quality. Maruti may want to reconsider their brand outlet. Though, customer service lady was apologetic but it was not her fault. The lower level needs to seriously justify their job.

De
Review β„–41

Excellent emergency service. My car broke down at 6PM peak traffic time during a heavy rain pour. The emergency service reached me within 15 minutes and got me going soon. Very happy with the service that followed and would greatly recommend UM cars.

sh
Review β„–42

Good place to learn the system and work discipline.Good balance to personal life and work.Shows different challenges to meet and solve.Good place to work with a healthy atmosphere.Maruti is a really good company to work.I want to learn from here and go ahead.Daily process were started in morning meeting.I have learned more good aspect of customers.My management team was very supportive and help full.My work place was very nice.They have good and experienced technicians and managers.

AR
Review β„–43

One of their oldest customers but now the management has changed anyway as of now Im satisfied with the service given by them.Recently again did my vehicle SERVICE. Am very satisfied as all factors were taken care of. Right from receiving vehicle to dropping of vehicle. Mr. Nandish I believe is a Supervisor who was interacting with me and is technically knowledgeable.

Ri
Review β„–44

Extremely helpful owner, reliable and reasonable pricing only little issues in terms of delivery and timing of getting the car approved from insurance people

sa
Review β„–45

Very pleasant experience. Entire Staff was supportive and is one of the top Marathi service centers in Bangalore. Blindly go for it.

Ir
Review β„–46

A dedicated team of professional technicians . I always like to be with my car until the work is done . this is the only place who explain us when each work is done and parts is replaced . problems are well diagnosed and fixed . you will get genuine pars as well as a well detailed work . Great Job team UM cars

Sh
Review β„–47

They try u over charge u!!!!

Re
Review β„–48

Highly Impressed with the way customers are handled.Thanks Sachin & Team for your dedication & professional approach. All the very best. πŸ‘

SU
Review β„–49

This is one of the best Maruti Service Station. Winner of many awards. Their services are very prompt, reasonable and quick. Almost hassle free.

ro
Review β„–50

I had my car break down early in the morning and had to go to my office no one else to pick or see the car , I just got the no online n called them , they were so prompt to just come n check n pick my car. Very good service. Keep the good work going.

Ab
Review β„–51

The best service centre in Bangalore. Staff is friendy and knowledgable. Special thanks to Mr. Jacob for giving all the attention. Highly recommend this place if you love your maruti.

Ra
Review β„–52

Team reviews the vehicles and gives estimate in half hour. Replacement and repairs guidance is nice. You can decide to go not to go as part of service. Overall worthy.

Yo
Review β„–53

Have been getting my car for past 3 yrs, it has been ok / average. Recently went for a routine service and interacted with Mr.Shailesh and explained the issues with the vehicle. The quality of car service is much improved and issues with the vehicle have been sorted. Service cost is a bit pricey. Ask for service adviser Mr.Shailesh. He is good.

Sr
Review β„–54

Had an issue with after the service. Mr. Sachin from UM was very helpful. Got a mechanic to help out even after the repair shop was closed. Happy with their service.

MO
Review β„–55

Very bad. They charging for their own purpose very bad service

pr
Review β„–56

They have proper equipment and spare parts. I went there to change the clutch on my petrol ritz. They give estimate and check what services you need from estimate. Service was prompt(clutch, engine oil, gear oil, brake oil, wheel balancing etc ) all done in 4 hours on Satuday.

Sa
Review β„–57

Very skilled technicians at the workshop and special mention to Veena CCM for weekly follow ups on the service and ensuring a committed experience for the customers.

Wa
Review β„–58

Very much Thankful to Rahul, Sachin and his team. On time and high quality of service with reasonable price. They have got courteous, professional and friendly pool of employees . Got my car delivered at door after service. Didn’t have to visit service station even once and never had to follow up for the completion of work, they used to update the progress of the work at the end of the day. Rahul have got good knowledge in and out of the work and provided best feasible solution. Really appreciate your work.

Ab
Review β„–59

I had been giving car for service here for aprrox 2 yrs without any issues but during last service done in Dec 2018, I had a problem of wheel sound that was properly fixed by changing wheel bearings. However, they had to change the clutch plate as well. This is when my troubles started. At low speed and at a higher gear it was giving out a strange sound whcich is not usual feedback sound. To address that they had to change gear bearings. There was clutch padel vibration now too. Though I complained about vibration and hinted that its probably due to improper clutch fittings, I was told that it will go away after a while but nothing like that happened. On top of it eventually low speed high gear sound started escalating again. Though I had to keep my car at UM cars for 5-6 days and had to pay 3-4 visits, my cars condition was not perfect. Loosing all hope for this service center I ended up at Bimal Mahadevapura. They could quickly figure out that some grooves of clutch was not put properly and they had to change the whole clutch. After this both padel vibration and sound on low speed high gear was gone and car was back to perfect condition. I informed about this whole matter to UM cars. They were kind enough to acknowledge the issue but unfortunately I lost all trust in UM cars. I only hope that they dont rush servicing but pay due attention to technical issues and not just cleaning of car and work on regular training of mechanics and work load problems if any.

Br
Review β„–60

Sachin sir from UM cars Kodihalli has been extra helpful in getting my swift car issue sorted out for the wrong work done by Suraksha motors koramangla.Suraksha had charged me close to 15k and gave back the car without doing the right work that was supposed to be done in the engine head which aggravated the problem within sometime and further damaged the engine head badly.Sachin ,UM cars assured after doing close inspection of the problem showed the work in front of my eyes and genuinely advised what the problem is and went out of his routine work to get it sorted out after finding the root problem in it.Above all what stands out from the rest in his trade is his truthfulness in sharing the info and his respect for the customer without ever getting irritated and always with a smile on his face explains the customer many times the right thing to be done .He is not there for money in this business but because of his passion for the work and his sincerity to retain a loyal Maruti customer for 25 years.I highly recommend his services to all the cheated customers of other Maruti authorised service stations and advise them to kindly visit him once and see the difference.Thanks & regardsKaran

ad
Review β„–61

Good service but comes at a premium price...

HI
Review β„–62

Nicr

cl
Review β„–63

Wonderful experience... Awesome service and staff. I really recommend this place....

jy
Review β„–64

Excellent services by Mr Sachin and Team . ..On time services with very high quality of service...I have given my Baleno for a damage and they helped to check in detail.. he Helped to explain in detail.. and Fixed all the issues before time..Appreciate to Sachin and team.. Also they worked overtime on the day of delivery to ensure smooth delivery of my car with all necessary fix..Thanks to Sachin and Team again. I am delighted with the way Sachin handle it and suggest for others to go for UM Cars services.

bi
Review β„–65

Great impeccable body service done in a short time. My car bumper damage was rectified with a great finish. The staffs are very friendly.

ji
Review β„–66

Skilled and interactive technicians.Quick response.

Ma
Review β„–67

Very good service center. I like the way they diagnise the problem. Especially mechanic balu is very good in identifying the problem and solving it with minimum damage and cost.

Ri
Review β„–68

Good

Ra
Review β„–69

Yesterday while driving back to home in the middle of the road my vehicle stopped because of over heating.I called U M car on road service. Mr. Arun came with expert and did the needful. The on road service lead Mr. Sachin also called me and assured of best of their services.Thanks team U M Car !

Ro
Review β„–70

Found out about this place through an acquaintance when looking to service my Wagon R. Did not want to leave the car at dealership owned service centers after listening to horror stories of unwanted jobs being carried out and high labour costs.They scheduled a pick up from home made a note of the issues. Got a call from the service advisor about the nature of work that will be carried out.The important thing to note is they never suggest unnecessary repairs or jobs like the dealer owned service centers.Whenever possible, they suggest the repair option instead of full replacement contrary to the attitude of dealership owned service centers.Thier labour costs are reasonable as well and parts are standard marutiWould definitely recommend them over the dealerships owned centres.

Da
Review β„–71

Mr.Sachin is highly energetic, very flexible in timings, and has done thoroughly a great job in the servicing of my SX4 car. I am extremely happy on the work done, and the interaction with the service Engineers

Sa
Review β„–72

Bad experince with them Will charge equal amount of the parts as service charge

B
Review β„–73

1) Twice experienced - Guys bill you for service but do not wash the car cleanly, when I opened the bonnet at home it was untouched and dirty as I had given.2) Guys do multiple lines of billing is small amounts which ultimately adds up to big sum and cannot explain what it is for.3) They do not give tax invoice at the time of delivery of car.

Sh
Review β„–74

Good service for maruti suzuki cars. They provide pickup and drop facility for servicing of cars. They provide on road assistance also in case of car breakdown in Bangalore. Over all decent service center.

Gi
Review β„–75

My car broken down at old air port road and they came and help me at 1 am night.good service..thank you..service center is value for money..

Ud
Review β„–76

Shambu alias Sanddep here is the best mechanic ever I met. I got car service done @UM cars, Now my car is like brand new drive experiance

Su
Review β„–77

Highly appreciate the work and good service provided by Sachin from UM cars n team.Always at the service. Keep it up.πŸ‘πŸ‘

Ni
Review β„–78

Service is good..labour charges are little high compare to other service centres

am
Review β„–79

Thanks to Sachin sir ,Service centre manager . Today I got my baleno as it was in the Nexa showroom cleaned and beautiful. Staff r very freidly and skiled. Committed on the delivery timing. Very cost efficient and convenient to reach. They work on Sunday .The best doctor for it maruti car located near the heart of city bangalore.Thanks thank thank

Yo
Review β„–80

Thanks to SachinService Advisor from UM Cars,I have a Maruthi Alto of 2015 model, which is done 95 K kms, i usually left my car for service at One of authorized dealer of Maruthi.The Reason of sharing the feedback is there were Good difference between the Service done earlier & the Service done from the UM Cars.Service Advisor Mr. Sachin understood my requirement of Service & has given my excellence in getting my car Service.Thanking the entire team for the job Done!!!!!

Ra
Review β„–81

Excellent service centre.Sachin and team is truly professional,ladies at the reception are very polite and humble, technicians are well trained and experienced. Worth for your money

li
Review β„–82

Good service... Fast delivery options available...

Li
Review β„–83

Good and fast service

Sa
Review β„–84

They offer house pick-up & drop service for your Maruti car from your house. Had good experience with them. They also do free service(subject to coupons from your booklet)

Sr
Review β„–85

They did a decent service for the car, but charge me unnecessarily for some things. Also they took extremely long time to deliver my car. They kept on saying parts are not available.

ma
Review β„–86

Budget service friendly. Good quality work

an
Review β„–87

Really good.

Ha
Review β„–88

Such sad service. They claimed they did wheel Alignment and balancing, when I collected the car the tire was punctured. Avoid this place

su
Review β„–89

Good and trustable place to service your maruti cars..

Ra
Review β„–90

Fast turnaround time. Good well trained staff

sa
Review β„–91

People are helpful and go out of the way to help needful.

Ni
Review β„–92

Good and friendly service guys maruthi Authorized dealers

Sa
Review β„–93

Very good service here. Reasonable costs.

Jo
Review β„–94

Highly skilled Car tecnicians at work, customer friendly set up

Jo
Review β„–95

Completly changed

su
Review β„–96

Happy with the service.

Sh
Review β„–97

Very good service thank you ..

Ja
Review β„–98

Good maruti service centre.

Pr
Review β„–99

Very helpful staff and supervisors.

Ar
Review β„–100

Good customer service.

Information
7 Photos
100 Comments
4.3 Rating
  • Address:Golf Avenue Apartments Gate, No.8, HAL Old Airport Rd, opposite Diamond District, Kodihalli, Bengaluru, Karnataka 560008, India
Categories
  • Car service
Working hours
  • Monday:8AM–6:30PM
  • Tuesday:8AM–6:30PM
  • Wednesday:8AM–6:30PM
  • Thursday:8AM–6:30PM
  • Friday:8AM–6:30PM
  • Saturday:9AM–5PM
  • Sunday:8AM–6:30PM
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