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BENELLI-WHITEFIELD SHOWROOM & SERVICE
Bridhavan Motors, Kamadhenu Nagar, B Narayanapura, Mahadevapura, Bengaluru, Karnataka 560016, India
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Comments
Ja
Review №1

Good to have Benelli imperiale 400.The service was so good.Shyam and varun are so polite with the customers.Thanks to them for making my first service a good one.

Pr
Review №2

Really very good showroom of Benelli bikes in Bangalore. We can get almost all Benelli India bikes here. Enjoyed test rides of TRX 502X. Staffs behaviour is also very good.

so
Review №3

Cervices centre too worst service they will provide you and lot of issues with my new benelli Imperiale 400,these are pic i have taken but wheel alignment issue, malware function issue ,handle rust issue and some other pics they are not ready to share with me.In a year the bike is also there in the showroom .for every issue they will keep at least 15 to 20 Dyas, since 23rd jan 2021 still my bike in the service centre.My Kind request dont go , benelli bike parts quality is very poor and spare parts availability very difficult if you need more info commend here i can share you my experience with this service centre

Ma
Review №4

Lovely place for buying Benelli and for its service.

Ve
Review №5

Showroom is well located in whitefield area ,its easily noticeable and people here are very friendly And they treat as if they are friends from many years , and good thing is test drives are avaialbale and service is sticked together with showroom

Bh
Review №6

Worst manager...no interested in listening to customers problem instead...poor service...not opened their service till 11am....

AB
Review №7

Guys this place doesnt have all models displayed especially 502TRK and X and I didnt feel the positive energy from the staff.

Ra
Review №8

Awesome service especially varun and kiran are extremely helpful and great. The rides they organize are wonderful did one today to dandeganahalli dam amazing hospitality and unforgettable experience

Ja
Review №9

Bikes are awesome n test ride as well available

Sh
Review №10

Awesome Service, great pricing.. New dealerships partners with good support.

Th
Review №11

I had visited the showroom on a Sunday, the Sales person Aravind was very helpful in providing me the details and a detailed testdrive of the vehicle i was checking out.Would definitely go there again.

Ra
Review №12

All the variants available. The team is too polite and cooperative and the best part is that they deliver the bike in stipulated time. Got a free Benelli helmet as well. 😀

Ji
Review №13

Best customer service , People were very polite

tk
Review №14

Very poor customer service. 😤😠Absolutely worst customer service I have ever seen. They not even deserve one star also.My brother took Benelli imperiale 400, due to lockdown issue he was not able to take the bike. So his friend took the bike from the showroom. Ever since the bike is purchased it had got some problem. While riding engine got shutdown multiple times. Most of the time engine control system trouble indicator is ON. Even after we took the bike to service station the problem is not rectified.After the 2nd service , a new problem has arrived 😤😤😤 Bike is not taking the self start. Absolutely feeling sad...and broken.We have spent this much money for this bike and this is what we are receiving from the service person.😤😕😪

Le
Review №15

DSK Benelli showroom*** The roaring roads kings.Benelli= The best Sound machines you ever seen on roads in its segment.The Italian 2 wheeler manufacturer recently setup their sales point in Mahadevapura-Whitefield road.Im looking to purchase Benelli TNT 300. Its my dream bike actually. Im crazy to see this bike in my hands soon. But the very newly launched sports tourer bike i.e. Benelli 302r TNT impressed me quite than one which I thought to buy becoz of its design and stylish features which dues comes with ABS ofcourse.Today i.e. 12-Jan-2018 visited the showroom as I exaggerated to see my fav bike showroom located just in a walkable distance from my house.The crew who helps you out (rather I would say Benelli Team) are very good in giving good insight on their bikes if you go with empty mind to choose one.Latest review on 28 Jan 2020-----------------------------------------------They provided good explanation and understanding of all bikes they put in showroom during start days of inauguration (12Jan 2018). Now (28 Jan 2020), Im editing this review as Ive gone frustate with the experience I had with showroom accounts department, not only this time, but, everytime I visit to get service done, I supposed at wait for atleast 1 hour for payment. Reason is not due to heavy visitors and booking customer, but, just because of none working, single, card swiping machine. In every single visit, I experienced the same. What a pathetic quality and service they are showing to customer. Disgusting I should say.

sa
Review №16

Very irresponsible persons. They wont even open the shop on time and the service is worst.

He
Review №17

Good showroom and service, and promised delivery date makes a go to store for benelli.

Sa
Review №18

Nice service by Varun.. awesome

Va
Review №19

I got my Benelli 600i serviced here. Friendly staff and good service. Would recommend this place for Benelli biked in Bangalore.

T
Review №20

Date 18th September KA03 JJ 9468Morning at 9:30 saw a technician rouge riding Benelli T250 recklessly at Bayapanahalli Metro station road. There is so much traffic here in the morning but he is riding bike as though he is going to win the next championship.He was almost going to hit my vehicle twice and other vehicles on the road too.When questioned as to why they are riding bikes like this?They abused and said do what you want and this is how we ride the bikes, none of your business.They dont care for the customer bikes putting other people lives on roads in danger as well.People buy SBKs with hard earned money not so that you guys at the SVC screw up the bike.Please dont give your bike for service here as these people will screw your bike and put the blame on the bikes saying it is not their fault.I have got friends who own a 302R and T300 but i will never recommend them to come here again.

M.
Review №21

Nice place to see a good test ride, unfortunately closed...

ಆದ
Review №22

Been here to enquire and test imperiale..Staff was professional, conservative and insisted in a great way..

na
Review №23

Well I had very good interactions with the service ppl about the bikes service I personally refer tis service center for all the benelli owners.

Ay
Review №24

Staff here is awesome.... 😀

Tr
Review №25

I took my vehicle from service very professional service team all quiers sorted out very kindly cooperated regarding warranty too well done Im very much satisfied regarding service and I hope so future service will be sone in same mannerThanks

Ja
Review №26

Good experience...And enjoying the ride

vi
Review №27

Good staff

Ki
Review №28

Not a single bike on display. Why have this showroom

so
Review №29

The issue got resolved after sachin reddy taken as incharge for service engineer and he is a kind and friendly person and can understand issues and resolving the issues.Before the sachine my below comments and the situation was same.i would like to suggest that to purchase or for service of bike here ,because the service manager dnt have commonsense and he is worst than roadside beggar such a way he will speak with customers.I had faced issue with my new benelli imperiale 400 ,got issues the one is front port oil leakage and second Engine malware light after a week of the bike got delivered and later another week wheel alignment issues,but they one resolve among of three. they were not ready to take bike servicing and will charge you bike parking charges if you not taken bike than the date they informed you . be care full with this showroom they were charging some hidden charges for you that transport and handling and etc.

Mr
Review №30

Looks like they do not want to sell the bikes. No one to attend and no test ride bikes. The staff is getting paid to sit in the showroom with no work. You lost a prospective customer was planning to buy TRK X.

si
Review №31

Here the Service is good,

Su
Review №32

Untrained service team. Poorly trained staff...

pr
Review №33

Good response from sales executives good collection

An
Review №34

I had a test ride even without booking for one, nice staff but bike services showing attitude as of they own the place. But overall nice experience.

Ar
Review №35

Good display and willing staff. Sales needs more experience about vehicle and finance.. literally had to keep digging in the information

pu
Review №36

Bad service

Mu
Review №37

The Showroom guys are very informative & friendly. They gave me full details of all bikes i liked the way they received me and offered test rides on all bikes .... It was fantastic visiting your showroom guys..... I would come back soon to book one....

Mu
Review №38

Staff was very polite and helpful

Sa
Review №39

Very very bad experience. Gave 4th service and charged 8k. But service was not done properly. They have charged 350rs for chain lubrication. But it was not done. Now there is a problem in chain were i cant drive my bike now. Bill also was not given to me and its a month over. When ever i call them they are telling there is a issue and will provide me the bill in a week. Its a month over but still not got the bill of the service. I complaint regarding the issue and they are telling that will get back you in 2days and still not yet came regarding the issue. Previous manager was good but now store manager is changed which is of no use at all. If the service was not good where should we go then.

ko
Review №40

The worest place, Dont give advance also, i requested for one color and they gave one color, And they dont want coustmer saticifaction, They are working for money, Because of these guys Benli getting a bad name. Especially Benli Whitefield store guys are not maintaining ethics,After paying they are asking u have any proof.

Ak
Review №41

Got my TNT 25 serviced here. Service was done great and promptly.

Sh
Review №42

I guess only 2 Benelli showrooms in Banglore, One is in Whitefield. The staff was good communication, receiving is very good but I am not satisfied with the ambience of the showroom. Brand like Benelli should have much better showroom to compete with Royal Enfield. The showroom pretty much ordinary and variety of accessories are limited.

De
Review №43

Good customer friendly showroom. But very badly managed now a days. Theres no showroom manager since last one month. No showroom staff is staying with Benelli for more than 2 months.(God knows why!!!) Hence cant trust anyones word as all will blame someone else when theres some issue.

ch
Review №44

I booked Benelli Imperiale 400 bike on 01-02-2020 and the quoted on road price is Rs.253309. Today I received call from showroom and they quoted prices are increased and the revised cost is Rs.266700. The reason they mentioned was due to increase in dollar rate.

Fa
Review №45

The worst after sales experience. Rude guys who are downright liars. This is an understatement. One of the worst customer experience in entire bangalore over all industries... a road side eatery will give you better customer service...

Sa
Review №46

Good showroom. Courteous staff. Helpful in explaining the features, cost, future forecast. Clean environment. Superbikes..

Pr
Review №47

Professional and on-time delivery... good knowledge of the work and equipment

Vj
Review №48

Very poor service. When i booked, when i did test drive when it was suppose to be delivered and the delayed delivery date, all these events i had to meet different execs. Each blame each other. Execs are cheats who take money and run away. Managers are such a worse attitude who does not take responsibility and accountability. Instead use same phrase I AM NEW, I DONT KNOW WHAT OTHERS HAVE TOLD. Its just 1 but total of 4 managers.Now they dont have servicing guys which should have been communicated and set the expectations. Poorest and worst international brand showroom. After paying such huge cost for bike, the service is pathetic

Ve
Review №49

Good experience nice sales executive I am going from this showroom first time but executive very friendly

S
Review №50

Was planning to buy the imperiale 400 , but seeing the reviews and the after sales ( which is the most imp ) Iam disappointed . knowingly do not want to put my hand into the snake pit. i am ditching the benneli plan ..THANK YOU ALL FOR YOUR HONEST FEEDBACKS.

Sa
Review №51

Post the management and staff change. Their service is much much better .

Al
Review №52

One among the two showrooms in bangalore... Theres only 2 service centers in bangalore for Benelli as of now...

Ha
Review №53

You can buy from here but they only want to sell. Post sale , Benelli trained service engineer is not guranteed. Doc months ago it was ok ok .But now its worst.top to bottom no one cares about service to customer.in fact once I was there to pick my bike n found few things were not done.so service engineer was attending me.this owner came and asked him to close telling its time to close . I was thinking why o bought from here when they on customer face ignore service which they must give. No wonder in one year more than three times entire staff go changed. Today I m struggling to get my bike service but its a week now technician not available. Regards

Ra
Review №54

Guys trust me i had heard bad word about this showroom from some people telling this showroom doesnt get the vehicle registered on time even they take booking but makes delivery late but still i somehow planned and got my very first Benelli 302R from here and trust me guys each and every process were done in just couple of days. Bike delivery,registration and paper work were all done within no time which was just incredible.I would really give a big thanks to Mr Galwyn Pinto (Senior Sales Executive)for taking my request on an urgent basic and did his best job for me getting the delivery. Withing a week of delivery he got my vehicle registered which was quite surprising for me.Mr Galwyn is a great guy, very professional and really really helpful. He will clear all your doubts related to bike and paper work. He will respond to your each single silly queries in a very polite way.I would request Benelli India with a big thums up please please please hire such resources who will not only give their best in jobs but will also make your customer feel proud of owning a Benelli.Till now i had a great experience from this showroom except for one person which you viewers dont need to worry about as he is out from Benelli whitefield.So plan and visit asap if thinking to upgrade your bike.-------------BE A PROUD OWNER OF BENELLI----------------:)

Sr
Review №55

Nice staff

Ar
Review №56

No Wonder this SVC hs 4.5* rating.. very impressed with the people their who are going out of their way to satisfy their customers. Please visit this showroom for your service needs and you would not be disappointed..Keep up the great work Whitefield DSK Bellini..

Sh
Review №57

Need to give more attention for the coustomer and respect their time and need to improve in communication

Va
Review №58

Service is not up to the expected Mark. They always give fake commitments which they never meet. We spend a lot of money in buying those bikes but their service is very very bad. Its better to buy the vehicles at Benelli-Langford showroom and servicing at Domlur. I would never ever visit Whitefield showroom.

Ta
Review №59

Its ok, the attitude of the agents should be better.

se
Review №60

Good service and customer firendly staff.Service person (kiran) has good knowledge about different models and best support provided.

sh
Review №61

Worst service centre ever.. I gave bike 6 months ago ... N they still not returned.. staff is very irresponsible. 😡😠

si
Review №62

I met with an accident and they lagged the repair for four long months. Later I had to take my bike to Domlur service center, where the bike was made ready within a month.Bad thing is that most of my bikes part like handlebar, front number plate clamp, both mirrors, front and rear number plates are missing and never handed over to Domlur service center. Due to their negligence and delay I also had to replace my battery which was dead.

Vi
Review №63

The people here are real solid bikers totally passionate ....

Ha
Review №64

Very bad after buying response, my friend recently bought TnT 300 from here bike from this showroom, they where promising before buying, but once the bike is delivered, there response is really awkward there registration process took lot of time :(good experience :- during booking process- loan processing- staff communicationbad experience:- after loan approved they dont give you dam- front desk staff , irresponsible they dont give you correct info what you need- poor communication channel, most of there phone number just rings and does nothingverdict :it just happened with me OR i am the only sufferer here or something wrong from my side, i just shared my experience no offence.But i am not a new buyer, hence i can see the difference.I will never recommend my friend to buy from this Showroom :(

Ga
Review №65

So this is the new DSK Benelli showroom/service centre in Bangalore. Opened in Dec 2017, the store so far delivers what it promises. The team is friendly; quick in delivery/service; and prompt. I was there today to get a custom grill installed over the Radiator of my 600i. The team showed complete ownership of the task and had it done in 15 mins. I additionally asked them to check the chain tension; and they obliged :) The service supervisor Kiran was prompt enough to notice a burnt exhaust cap and asked me if I wanted it changed. Honestly, I had given up on the idea of getting it fixed. Got it changed the same time and was happy with the fix/changed part.WRT the showroom, it sure is spacious, and has the display bikes set up as required. The service area is HUGE! Can accommodate 5 bikes on ramp n rest of the floor area seems to be ample for the intake of service due vehicles. It’s new so they are trying the best to make customer service as pleasant as possible. Happy to have a service center close by in Whitefield.

ZC
Review №66

The staff is courteous and gave a free test ride to the bikes. The showroom is one of the biggest Benelli store in south India.

Sh
Review №67

Awesome customer service, very warm people. Would definitely recommend for all the Benelli owners out there.

Pr
Review №68

Good assistance and courtesy of employees is also good.

La
Review №69

All benelli superbike variant available here from 250cc to 600cc. Best place to buy a Benelli. Staffs are also too friendly. Test rides available.

AD
Review №70

Exceptional client service from the day you go for a test ride to the day you will part with the bike.

Sr
Review №71

Hello,I own a Benelli 600i. I have a concern rather something I need your attention onThis is with the service centre at Bangalore Whitefield Brindavan Motos.I had done my third service couple of months back from here and I have had a very dissatisfying experience.On my third service I had gone to pick up my bike to find the bike service is not done even after 24 hours and no washing can be done because there is no power or power back up.I had to go sit in one of the service managers car to make the payment using the card machine connected to car because it too did not have charge.And I was not given any bill because of the same reason, the next day I was off for a North India ride...And I was going from Bangalore to Mysore and half way I notice a oil leakage which was fixed from Mysore service center.I thought it was because the service centre was new at Whitefield they could arrange everything even a power back.So... I go there for my 4th service which was on 28th September 2018,Here now the manager has changed the service guys have changed and but the issue remains the same.I dropped my bike on 27/09 at around 1 o clock in the afternoon and went to pick up on 29/09 at same time but the service was not done the bike was not washed.Apart from a giggling face I dont get anything.All I would request is we bikers live by the brand name and these kind of petty frimsy issues impact negatively on this brand name.Thanks

Fa
Review №72

Not bad. Service wise, need better

Av
Review №73

Very very bad experience.. Got the bike for test ride which was out of fuel.. Very disappointed.. Very bad gesture..Thinking of Picking some other brand bike.. We cant depend on them for service after purchase..

ch
Review №74

Wonderful response by dsk Whitefield team regarding any issue. Hope dsk continues this.

PU
Review №75

Good servicing treated well suggest you for bike service

GB
Review №76

Very bad showroom ,had very bad experience inside the showroom ,staff doesnt know how to give the detail about the bike ,my self had Benelli 300 but worst experience with benelli mainly quality issue ,less service more charge ,Whitefield Benelli gave me wrong info about bikes very bad,triumph and ductai are better when compared with benelli ,and this dealer will compare bike with royal Enfield bikes legend ,wr is Royal Enfield wr is Benelli ,guys learn then compare

Ma
Review №77

Worst place to visit. Absolute chaos, Staff collecting false charges, missing parts in new vehicles. Worst customer service! Visit another dealer and avoid this fraudhouse!

Ta
Review №78

Wanted to buy but bcoz of comments dropped the idea

Sa
Review №79

The best showroom n service center in karnataka. so all benelli lovers visit once

An
Review №80

Benelli 300 and 600 is not available for test ride. Customer service is very friendly

Ka
Review №81

Pathetic customer service. No one to attend or provide information.

Ad
Review №82

The team knows what the customer wants and is able to give answers honestly. The visit helped be make a decision to buy a Benelli.

pr
Review №83

Not good service.. sound of my bike changed

am
Review №84

Then have ready stocks and representatives are very good.

Ch
Review №85

No good Follow ups for service you cough up lot of money and time for a engine overhaul !! Go for KTM instead

Ma
Review №86

The sales executive was good & polite

Tw
Review №87

No a/c or fan, u wil basically get cooked Inside

Ni
Review №88

The staff was very negligible towards us and did not care or answer to anything we asked

Sh
Review №89

Not a good place for service. No one has proper knowledge in servicing. They literally spoiled my bike

pr
Review №90

Customer friendly service. Thank you guys

Si
Review №91

Very spacious and neatly kept.

Ra
Review №92

Good staff at this showroom

Ti
Review №93

Trying to call them but the phone number is not working.

Am
Review №94

Worst service, unprofessional staff , never get your bike serviced from here nor buy a bike from here .. once they sell a bike, its done .. they dont even bother to talk to you even .

Pr
Review №95

Very good sales person.

da
Review №96

The bike given for test ride were in bad condition....

Sa
Review №97

Very good and friendly sale team

WA
Review №98

Amazing service centre and show room

Al
Review №99

Im working in this only have a visit u all

An
Review №100

No bikes for test ride

Information
100 Photos
100 Comments
3.4 Rating
  • Address:Bridhavan Motors, Kamadhenu Nagar, B Narayanapura, Mahadevapura, Bengaluru, Karnataka 560016, India
  • Site:https://india.benelli.com/
  • Phone:+91 98860 00936
Categories
  • Motorcycle shop
  • Motorcycle repair shop
Working hours
  • Monday:9:30AM–5:30PM
  • Tuesday:9:30AM–5:30PM
  • Wednesday:Closed
  • Thursday:9:30AM–5:30PM
  • Friday:9:30AM–5:30PM
  • Saturday:9:30AM–5:30PM
  • Sunday:9:30AM–5:30PM
Service options
  • In-store shopping:Yes
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