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The Dukes Retreat
Old Mumbai - Pune Hwy, Khandala, Lonavla, Maharashtra 410301, India
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FL
Review β„–1

It was a great place. The staff also were very friendly. Doesnt matter which room you take its always a great view for silhouette photography. Food was amazing, only wished they had more plant based food options. The views for the place was amazing 😊 would totally go again

Su
Review β„–2

Nice place to stay in Khandala. Magnificent panorama room view of valley, waterfall (in monsoon) through your room makes your stay more joyful. Food is good. Staff is very polite and well behaved. Best resort for hillside views. Scenery is amazing &Β well maintained resort.superb best experience love to visit again. #THE DUKES RETREAT

Ch
Review β„–3

We went there to celebrate my fiance birthday and liked the service and view from the resort. The management gave us a free complimentary room decoration with a cake which was unexpected, this gesture from the resort made our day.The food is a little expensive, but the taste is good. The resort is clean and serves hygienic food.Highly recommended πŸ‘

사이
Review β„–4

The service is great. The staff are nice. The dining area has a great view but the food quality is not that great. There is a swimming pool for people to use and places to roam around.

pr
Review β„–5

Resort is good.... Staff is really good... Service is good.... Just giving one less star because it is pricy

An
Review β„–6

Nice place to stay in Khandala. Magnificent view of valley, waterfall (in monsoon) through your room makes your stay more joyful. Food is good. staff is very polite and well behaved. swimming pool is decent size and well maintained. Overall a good place.

Ja
Review β„–7

A cute sit out/balcony to enjoy the beauty of nature with a cup of tea to sip. That would be par excellence. I am a catering Consultant hence many suggestions for improvingBiryani I had ordered Γ°ΕΈβ„’β€ž .chicken was tough

Sa
Review β„–8

One of the best resorts to stay in when traveling to Khandala. I stayed in executive room which was very comfortable and size of the room was good enough. The view from the window was breathtaking as well. Hotel services are pretty good but on the expensive side. Breakfast is good but could have added more variety. Lunch and dinner both are good and cost 999 plus taxes.Overall, a very pleasant experience.

Sh
Review β„–9

Property is not very big bit the view from the property and room is tremendous. Especially panorama view rooms are superb. You will love the experience if visited in mansoon and winter. However food options are very limited and unnecessarily costly. Food rates match with any 5 star hotel but quality/quantity of the food is just local. If they improve on food side it will be best 3 star resort.

Ab
Review β„–10

Amazing place to visit during rainy season. Avoid staying in room number 218 & 118, as the view is majorly blocked. Easily accessible from mumbai & pune. The food is good.

Ra
Review β„–11

Everything is superb , location, rooms , food, services alll.But please ensure that you are booking room on the side of valley view not on the city side view it will hardly matter of 1-2K rupeee ..

HI
Review β„–12

Hotel located on little remote area, so you enjoy peace. It is also located on little cliff so you enjoy view and cool weather. Service is little late as lack of staff. atmosphere of hotel building to plan your upcoming projects.

Ab
Review β„–13

Summary - good property, below par maintenance, not value for money.The room was amazing. The front desk staff was very helpful and arranged a complimentary cake for my wife’s birthday.However, the housekeeping, restaurant, cleanliness are all below par. Food taste was good.ESP considering the cost they are charging, the luxury levels should have been much higher. The restaurant staff and service could have been much much better. Room service was fine.If you choose valley view room, avoid the ones with balcony. They are not maintained and the balcony is bad. Choose the ones without balcony.

Av
Review β„–14

Hotel is best in khandala. View towards Mumbai Pune highway is best. They offer good food as well. You can ask for complimentary such as cakes and room decorations. Staff is very polite and professional. All room has best view. You can negotiate about the room cost.

Om
Review β„–15

Breathtaking view. Monsoon & post monsoon months are best to visit. Modern & well maintained rooms. View is more or less same from every room. The ground floor rooms get extra small private garden space outside. Road outside the resort is always busy and with traffic jam. Ample parking and free space to roam within premises. Spa is nice but relatively expensive. Same goes with food. Buffet is 999+ tax in 2021. a la carte is equally costly. There are no eateries nearby at walking distance. Better book complete meal option in booking, to avoid driving through narrow lanes of Khandala just for food. Courteous staff and wallet parking.

Ra
Review β„–16

Excellent location, Good rooms, Good Breakfast large variety, Buffet dinner Good variety but non veg options were less not so delicious.

vi
Review β„–17

It was great and very nice experience staying at Dukes Retreat Resort. It was my daughters birthday occasion and resorts has taken all care for celebration like cake arrangements, room decoration. It was surprised to have Trumpet songs for my daughter at dinner place.Overall food is awesome , staff is very friendly and we have excellent time at resort.

Am
Review β„–18

The location and vistas from the Resort are simply amazing. Extremely convenient location and I had a great time walking from Khandala Station to the Resort. Rooms are superb and very spacious, however I had a small issue of ants in the bathroom.Overall would recommend as an excellent getaway option!Cheers!

la
Review β„–19

Its always great to stay at Dukes Retreat! I would highly recommend the Deluxe room for the most beautiful Panoroma view of the nature which words cant describe well!!Food I find a bit expensive.Staff is very friendly and a very good service!Its highly recommended

Si
Review β„–20

The location is easily accessible. The deluxe panorama room is just awesome! The food is good. The view is nice.There is no a la carte in the restaurant. The pool is closed for now. The proximity to the expressway makes certain areas noisy.

Ab
Review β„–21

First we came from all the way from Mumbai to have lunch in this place, while we did reach a little late, the staff member out rightly denied lunch saying that its full and that we cannot accommodate 1 couple. We offered to take food and sit at the deck but it was denied.To the hotel, first of all the entire industry has been hit by covid and second when customer come you have the audacity to refuse it while ease creative solutions are available to get more business and keep everyone happy. By keep such rigid policy and no on the feet thinking, you not only deny customer but diminish brand value and overall view of the tourism industry. Seriously disappointed .1 star for the view.1 star for the fact they did let us enter the resort.

Ki
Review β„–22

Nice place to hangout. And has a excellent view

Na
Review β„–23

We have booked a panorama view room, room is quite spacious with a wonderful view but I felt the cooling of the room was not sufficient. we have to depend on table fan to get a comfortable sleep. when you charge good rate must confirm the satisfaction of the guests too.wonderful view. food is also very good

An
Review β„–24

Clean and Green. Well maintained and courteous staff.

No
Review β„–25

Very beautiful property. I was amazed to see it. Clean and nice executive room with balcony which gave such a beautiful view with waterfall. Food was very good though it was expensive but its worth it coz this property will make you fall in love with lonavala. I really enjoyed.

Sh
Review β„–26

If you are visiting for the first time, I would recommend you go for the Deluxe Valley View room as it is worth every penny. The room is very spacious, has a nice sitting area and offers a great view of the valley as well. Make it a point to take a stroll in the evening as the overall ambience is quite good and the atmosphere is pleasant to have a good time with your friends/family. The food is good, but I think the Cheese Chilly Toast needs a lot of improvement as it smelled of ghee.

As
Review β„–27

Nice little resort with awesome view of Khandala waterfall, Film point and just green vally

Sa
Review β„–28

One of the best hotels in Khandala.... Great location, magnificent views from each room as they are situated on a slope facing deep valleys.... Excellent cusine and nicely groomed staff

He
Review β„–29

This place has an excellent valley view. Good hospitality. Just cleanliness of common areas needs to be taken care

Vi
Review β„–30

Good place to dine out. Great view of the valley.

Sh
Review β„–31

Except for the view, nothing else is good. Staff is courteous and helpful. Food & SPA services are too expensive and did not appeal to my common sense since there are plenty of other options available at better quality at half the prices (For example Meritas Crystal). Also I guess, the STP (Sewage Treatment Plant) is not working properly because of which there is strong odor which we experienced occasionally in the bathroom and in the balcony area.

Ra
Review β„–32

Great place with nice view & lovely food. Good staff & hygienic place. Slightly on expensive side.

An
Review β„–33

DUKES RETREAT DESERVES 5 BIG STARS. FOR AMENITIES, HOTEL STAFF (WHO WERE VERY COURTEOUS AND HELPFUL), AND THE FOOD WAS YUMMIEST. HIGHLY RECOMMEND. DUKES RETREAT PROVIDED US THE MUCH NEEDED PEACEFUL STAYCATION AND PICTURESQUE VIEWS PROVIDED US THE BREAK WE NEEDED FROM PANDEMICS.

Sa
Review β„–34

Superb view from the room during monsoons. Amazing food and service. No drawbacks. Overall a great experience staying here

Di
Review β„–35

Very nice view from every corner.. Great service and hospitality..food was also good... Nice place to hang out with family and friends

ka
Review β„–36

Valley view from the deluxe rooms is very good. Room service is bit slow. Overall good place. Breakfast was good. Was disappointed to know that there is accommodation facility for driver (deducted one star for the same)

an
Review β„–37

Its probably the best property in Khandala. They have an amazing view form the coffee shop. You can enjoy the monsoons here with family and friends. There is a lot of cleanliness with helpful staff.

Ka
Review β„–38

Best resort for hillside views. Scenery is amazing in rainy season. Gym and pool closed in pandemic. Good Breakfast

Ja
Review β„–39

Hotel is located one of the best spot in Khandala Lonavala Highway. Hotel is old but very well maintained. Food is awesome and delicious..Restaurant Service is very poor especially during morning breakfast time.

Sa
Review β„–40

Stayed there for 2 nights. We booked a valley facing deluxe room. The view is phenomenal & our room also had a sit out.Staff is exceptional and amongst their strengths. Breakfast and dinner buffet spread were good and taste was good. In room dining too is very good.We tried their spa too. Is very good and worth the price.Special shout out to Mr. Jayant Joglekar who helped us a lot with the bookings and answered all the queries patiently.

Ja
Review β„–41

It was awesome. View is too good. Breakfast is best. Lunch taste was ok and little costly as per the quantity. But overall, a great place to be with family. Indoor activity space should be little more as playing become difficult when more people are there.

fi
Review β„–42

Nice place to have dinner with family. Nice ambience with nice cool environment. Food quality was really good.

Ji
Review β„–43

Beautifully located property with Amazing View from your rooms and property. You can feel the freshness in air, clam environment. Best place to relax.Property is kind of Old but resort is maintaining it very well. When we arrived at resort there were few rooms under renovation. But it disturb us in any way.Best Service:1) Room Service is amazingly fast. Very Very impressed with the fast delivery.2) Quality and taste of food severed in room service is best.3) Staff and other employees of resort are well trained and very polite.Need Improvement1) Quality and Taste of Complementary breakfast need to be improved a lot. As breakfast is under buffet system.2) Price of the food in room service is little bit on higher side.Best place to visit with Family, relax and enjoy.

Vi
Review β„–44

Not a great value for money option. Property is ok but food is fantastic. Also quite a few scenic outings are there around the property.

Pa
Review β„–45

Location: 5 star. The view of valley and waterfall from deck and restaurants was awesome.Property: 3 star. Appeared quite old and maintained reasonably well. Can do better.Room: 3 star. Stayed in deluxe room with balcony. Was not as big as appeared in photos. Basic things like toothpaste can be provided. TV in our room didnt work and room service didnt come to fix it even after few calls.Food: 5 star. Excellent food menu. Only sore point is you mostly will have to go for buffet as a la carte will be more expensive with limited options and you cant have it in restaurants.Value for money: 3 star. Everything (room rate, food) was quite expensive but the property didnt appear to be maintained to demand such high rate.Staff: 4 star. Polite and courteous.Overall: 3.5 stars. Recommended in off seasons on weekdays when rates might be in line with this hotels real value.

Ja
Review β„–46

Nice place to stay with family... We checked in late so dinner was not available... Rooms are clean... Huge property

An
Review β„–47

The best part is the view, easy to reach place as its right at the entrance of lonavala.The buffet was good, the snacks in the bars are okay, evening snacks and coffee are a must.

Ru
Review β„–48

I love going here in monsoon, the valley view is fabulous, u get to see many waterfalls in monsoon that too from ur room itself, its an amazing experience. Out of the world feeling.

An
Review β„–49

Amazing panaromic view a good place for stay and food. Little scope of improvement is in cleanliness is reqd rest is fine

Ra
Review β„–50

Pristine beauty of ghats and mountains can be seen from here and enjoyed over a glass of beer ,personally my favourite place in khandala

An
Review β„–51

Location good, scenery good , room service and rooms are good and clean , employees are well dressed and polite ..good place to stay but food is expensive and not up to the mark. You will get better food in and around Lonavla ...

sh
Review β„–52

Safe stay with covid protocols. But outside seating with beverages and drinks was not allowed, which was a mood killer. The basic room has practically no view at all.

Am
Review β„–53

The Dukes Retreat is an ideal getaway after an exhausting week. The view from the place is, without a doubt, absolutely world class. The ideal time of the year to visit is monsoon, where the grey clouds kiss the hills and one feels right in the lap of nature. The service is one of the best in the business and does not fail at any given time. The stay overall is very refreshing. However, the only possible drawback, and that too if one is being rather picky, is the slow Wi-Fi speed and limited number of devices it can connect to, given in the rooms. However, the view absolutely and completely makes up for it. Overall, the view alone makes it a Dukes Retreat.

Ak
Review β„–54

It was awesome weather,Location absolute in heaven,hospitality was nice but was not satisfied with cleanliness of surroundings how I have seen it before.

Sa
Review β„–55

Nice view from most of the rooms .Food was nice

Ro
Review β„–56

Place had a great view. The breakfast was really good and the room service albeit pricey, was pretty good. All in all great experience

At
Review β„–57

Best retreat in Khandala/Lonavala, for view, for food, for swim, for stay.. Reasonably priced for the ambiance and service..

Ta
Review β„–58

Clean and good ambience . nice view from rooms and coffee house, however limited menu options to enjoy.

Ab
Review β„–59

Nice location, Great View, Rooms could have been better for the price. In room food service needs to be improved..Overall 8/10

Am
Review β„–60

Okay service. Food is on the expensive side and taste doesnt justify the price. Washbasin had a big crack in the middle and water was dripping on the bathroom floor. We werent shifted to different room despite of them assuring us thrice. Also bathroom switchboard was broken (They got it fixed somehow).

An
Review β„–61

Beautiful breathtaking view. Food is great and rooms are designed nicely to give you a feel of a hill stay cation!

Ro
Review β„–62

The place, location, rooms were awesome but few flaws overpriced Ala carte menu due to which all the guests that stay over order food from other restaurants thanks to zomato, there was a coupon available on the internet without any expiry date which ideally means it was a valid one 1000 Rs food coupon per night if ur stay is 3 days or more but the staff denied to give it as they insisted it was an year old offer, thats definately not my problem. Not many families stay for over 2 nights in that case to accommodate this offer was their duty but after speaking to the reception at 3 different occasions yet they said they will get back but didnt... The evening hi tea is priced at 400 rs which consists of tea/coffee and 1 portion of snack... Its not worth at all... But on the other side the breakfast that we opted for was a wide spread and fresh too... The location is definately a plus point but its far from the main hustle bustle...

Sh
Review β„–63

Lovely location, specially in monsoon. You may not be able to go around much in the resort during monsoons due to heavy rains. Food is expensive. Room service not really prompt, but works.

Pr
Review β„–64

Overall nice experience. No any facility for drivers. Bathrooms for drivers were dirty. But Rooms were quite clean and tidy.

tr
Review β„–65

Its a perfect getaway when itnis monsoon and out there is restrictions to go somewhere…I stayed inside the resort for 3 days without stepping out, and while checking out, it felt that it was just yester i had come here…Really good food, amazing view from panorama room… in love of the view from that room

Su
Review β„–66

The food variety was great, for the price. The room decor could be inproved but the views from this place are really awesome, especially in the monsoons.

su
Review β„–67

Superb view. food is always good. Staff on their toes.

Ja
Review β„–68

The view from the hotel room as well as the premises was mesmerising. A must go in every monsoon and winter.

Sh
Review β„–69

Best resort in Lonavla .. bestest experience ever ... Must stay place .....❀️❀️❀️

Ga
Review β„–70

Very nice hotel. Having facilities like pool but currently closed but lawn was good and having view of mountains. gaming room was good it had carrom pool,carrom,ps4. the rooms were superb and some cottages also have a viewing deck just outside the balcony very nice experience liked it πŸ˜€πŸ‘πŸ‘πŸ‘πŸ‘

pr
Review β„–71

Wonderful place and wonderful hospitalityThe view it has from cafe that is immensely good and serenity can be felt all around

Pr
Review β„–72

It was the worst experience ever we had.1.The water bottles given by the room service was open ….the seal was broken so as we enquired they say we refill the water bottles which is Highly unexpected especially during the Covid time.2.The food served during the breakfast was not even heated properly ….when was asked to reheat it they were not even responding… the food served in monsoon was not hot enough.3.When we ordered for Tea …it was told to us that it is mandatory to buy snacks from them which was around to Rs.400 plus taxes ….we wanted to have just a Tea which was not given to us. Saying that you can go to the room and asked for the room service.It was a horrible experience…. I am giving one star just for the scenic beauty we could see from the rooftop

Pr
Review β„–73

Ambience, hotel staff is perfect...view from the room was awesome...food was costly but good taste..room rent could have been lesser...cleanliness can be improved

Aa
Review β„–74

Location is beautiful but cleanliness requires.some people ruined our stay by partying in the room. Loud cheers and jumping . There should be a club for such fun loving people.

sh
Review β„–75

Excellent view from the room. We had a good time

Vi
Review β„–76

Excellent location. Services is good but were limited due to the covid situation. Their open air restaurant was closed which was a big disappointment!

Tu
Review β„–77

It was nice stay in this resort. Nice location and valley view from resort

As
Review β„–78

Breathtaking views, good breakfast/lunch buffet. Snacks are a bit expensive though. Currently swimming pool etc is closed due to covid restrictions but the place is still worth staying in.

An
Review β„–79

Excellent room and bathroomHelpful staffBreathtaking view of the mountainsBest for staying after sightseeing!

Am
Review β„–80

Amazing place to stay.. Food.. Ambiance.. Service.. Everything is awesomeπŸ‘

Sh
Review β„–81

It was the kind of stress buster we needed in this pandemic. Surrounded by forest and fresh air. Its definitely a must visit place for relaxation and rejuvenation of mind. Food is a bit expensive. The buffet is too good. Wide range of food options to choose from. Definitely worth a visit!

PR
Review β„–82

View was amazingBest place weekendSpecially in rainy season

An
Review β„–83

Bhai ultimate Jagah hai, Valley View is Jabardast, anyone planning then book Deluxe room if have to wait then wait. The view from there is ultimate. Food is good not great, staff too humble and courteous to help. SPA team give full attention just ensure u do a prebooking

Sh
Review β„–84

No Value for money.Everything is so expensive than 5 star properties…Its all waist of money. I would not recommend any one such a hotel!

As
Review β„–85

Hotel are good but food is very expensiveCold drink mrp 20 but charges 180And service charge also extraI am vegetarian so khana bahar khayaBut teken 1high tea and 1 Pepsi mrp 20Charges 981rsIn room teacatle notworking informalTo reception call and face to face alsoBut no replaceThankyou

Po
Review β„–86

The view from the hotel or its rooms is breathtaking during monsoons but the breakfast buffet and the lunch buffet good is very sad and definitely not the moneys worth.

Ku
Review β„–87

Food is a bit over priced, and ok in quality and taste, but service is amazing and staff is very polite and helpful, and they attend to your request immediately. Amazing location, rooms are neat, tidy and spacious.

Ma
Review β„–88

This was my 2nd stay here after the all covid lockdowns and unlocks . My Last visit was in Feb and I still had the same experience here this time too. They follow all safety protocols and hygiene guidelines. Best experience at this Beautiful resort with amazing nature views and scenery around. The food is delicious!! All buffet meals breakfast, lunch , dinner are super tasty and are piping hot. Spacious, clean and comfortable rooms with plenty natural light. Very clean and hygienic bathroom. Room service is very prompt. And staff is very friendly and courteous.The resort is a perfect blend of open and covered spaces with gardens and open kids play area. Theyve closed the pool right now but the spa is open. Its Perfect for a weekend getaway.

RA
Review β„–89

Nice experience, beautiful scenic view. Clean rooms and freindly staff.

SΓ»
Review β„–90

Amazing picturesque road amidst lushgreen trees from enterance to reception .Breathtaking view from terrace garden.

ma
Review β„–91

It was great coming to dukes agn post pandemic as I am regular guest over here.i like the ambiance over here. the staff very courteous and polite.it just that they have set up limited time period for food I personally think they should extend time period for breakfast lunch and dinner as well there were limited options for ala carte. lets understand guests come for leisure and enjoyment. as well I was not able to use the gym as one of the staff told me its closed for renovation other told me it will open by 9.00 am so no proper information .nevertheless overall it was great coming to dukes agn most probably I will be there in monsoon.nothing as such i have been with friends to many places but being a solo traveler u are independent to enjoy ur day as you like.

Pr
Review β„–92

Good Location. Good Rooms. Housekeeping Poor. Food way too costly.

Ra
Review β„–93

Resort is nice, at a great location in Khandala. Lil old fashioned now. Needs revamp.

sa
Review β„–94

Excellent view and hotel services. Not too costly but costly

Ra
Review β„–95

Awesome place to spend a day or two with ur loved ones

Sa
Review β„–96

Its a lovely place, with even better views at the valley side.Should consider the food prices, they are exorbitant!!

sa
Review β„–97

Its good hotel with valley view and lage parking area with CCTV....Nice ambiance with good service attendance...

Sa
Review β„–98

Amazing monsoon view, good service and location. Food is expensive but you can go to Lonavala.

St
Review β„–99

Good friendly atmosphere.Good location for peaceful stay

NI
Review β„–100

I had a wonderful stay. This place has kids play, garden, wheelchair facility, swimming pool, restaurant, mini bar cafe, spa, gym(currently closed), a deck with panoramic view and extremely good rooms.Service & Food are also very good. Enjoyed my stay.

Information
100 Photos
100 Comments
3.9 Rating
  • Address:Old Mumbai - Pune Hwy, Khandala, Lonavla, Maharashtra 410301, India
  • Site:https://dukesretreat.com/
  • Phone:+91 22 4333 2000
Categories
  • Bar
  • Resort
  • Hotel
  • Restaurant
  • Spa
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