The reception at this clinic is the absolute worst. I cant understand how they let someone so rude work the front desk. You cant call to book an appointment either as youre put on hold followed by them just hanging up on you. If youre lucky enough to get Dr. Jesmin you will get great medical help. The other doctors act like you are wasting their time unless you have something more serious, in which case theyll just send you to emergency because they dont know what theyre doing.

Doctors are fairly knowledgeable and able to help in most cases. Reception on the other hand is absolutely useless. If you can call and make an appointment without waiting on hold for atleast 20 minutes, your made to wait a minimum of 5-20 minutes for the one receptionist who does her job while the other receptionist sits there and stares and ignores you until the receptionist who cares has finished registering patients or taking them to the waiting rooms.

I see a lot of reviews here suggesting that the front desk staff are rude. That hasnt been my experience at all. They may be stoic at times, but Ive never witnessed them being rude. If theyre on the phone, thats because thats theyre job, to answer phones and book appointments. They work hard, and I want to show my appreciation for what they do here, since it seems to be such thankless work.Ive had good experiences with Dr. Swaih. Hes been helping me to figure out some of my health issues, particularly with my spleen and my blood pressure. He has been extremely helpful in that regard, and kind as well.Thank you.EDIT: Im updating this review to talk about the clinics eye care service. Oddly absent from the clinics web page, they have an optometrist on site, and after my medical appointment yesterday, I decided to get an eye exam, since they offer walk-ins, and Ive been putting off getting new glasses for far too long.Anyway, their service was fantastic! Dr. Gary King is extremely knowledgeable and experienced, and he will put quality of care, and the health of your eyes, above all else. He and his assistants Amanda and Rachid were very friendly, and generous, giving me a fantastic rate for the eye exam and glasses. Amanda also seems to have a good eye for what specs will look good on you - the very first pair we tried was the best, and although we tried a few others, we went back to that first pair.I had an excellent experience with Dr. King at the Bonnie Doon clinic, I would absolutely recommend.

Front staff are pretty rude.Either on the phone or in person.There is one woman there that is nice the rest seem to have an attitude.Doesnt seem the cleanest either. I never once seen the staff do contact wipe on any of the surfaces there.Holds are super long. I tried to make a couple appointments that seem to have never even been booked through there staff.The Dr.s that I have met so far are nice.But I try not to come here if I can because I rather not deal with the front staffs attitude.And the waiting rooms are always full I thought there was a limit to people in waiting rooms?

With the front-staff they have, youd be better off seeking medical assistance from Jack Kevorkian

Doctors are fantastic but reception will leave you on hold for 30 minutes (at which time the call times out and hangs up automatically). My referral to an OB was denied and instead of trying for another OB, or getting a hold of me to let me know, they just did... nothing?Be prepared to advocate for your own care here because apparently they dont have procedures to automatically look for a new referral recipient if first choice is unavailable. Unacceptable.

Terrible long wait times I had an appointment for 1130 and I am still here at 12:40 basically one hour of waiting, it’s not even busy there’s a total of seven people that I saw. Anyways seems like a really shiny medical clinic based on the reviews I wouldn’t recommend this place at all they don’t even have tap

They hang up on your when you waiting to get through and it’s impossible to get an appt as well I can’t understand the staff at all.

When phoning for an appointment expect to wait a MINIMUM OF 15 - 20 MINUTES!!!! Absolutely the worst service ever. They need to focus on answering the phone in a timely manner or have a call back service. Some people can not hold that long and have to keep calling back.

I needed to see a doctor. The lady handed me the new patient form. Halfway through filling it out I was told they can’t accept me because I’m a new patient. I was refused a doctor visitStaff is rudeI do not recommend going here

Awful staff that don’t know what there doing, and even worst doctors at this clinic. I STRONGLY recommend going to another clinic.

The doctors are good, particularly Doctor Bulk, but the reception is not worth the effort of staying there. I have been trying to get a refilled persceiption for 4 days and nothing, they have given me appointments with the wrong doctors, cancelled my appointments without notifying me, and given me the wrong medical test forms delaying much needed testing. If I knew how to report them I would, at this point it isnt just disappointing its negligence. They need to hire better staff to match the caliber of their doctors. Would not recommend to anyone.

Horrible place to be. They tell you to wait one hours and when the one hours finish you ask what happen, they tell you, still 7 people In front of you!! very rude staff.

Worst Medical clinic I have ever dealt with, there staff and Doctor Trifis in particular has caused me so much indeed and uncalled for stress in my life due to there incompetence and not doing there job properly. Doctor Trifis should have his license revoked immediately. Avoid this place at all costs if you value your sanity and health!!!!!

Sat in the waiting room for about 20mins, the aboriginal lady that works at the front desk is soooo nasty and rude to everyone. Very unpleasant! Cant believe that they have a person like that working in their establishment.

Reached out to this office on mutliple occasions. When you call it goes straight to an automated message saying that this number isnt taking calls, right now.Used their online booking and contact us features on the website 4 times and havent even heard a peep back.

Dr. Bulk was both thorough and helpful. He answered all of my questions and inquiries. I would recommend him to anybody.

Dont have a word for reception service. Check the ratings. Dont expect anything from receptionist. I havent got service like that. Very bad experience with receptionist, but doctor is awesome.

Wish I could leave 0 stars. Dont come here.

Ive been going here for about 5 years and Ive been really impressed with the doctors. Dr. Swaih and Dr. Tricia are excellent. They are very compassionate, listen and make sure you get great treatment. Front staff arent great but its the doctor that matters. When they first opened the was never a wait but its been growing over the last few years normally it takes about 30 Min to see a doctor.

Dr Bulk at the Bonnie Door Medical Centre is an amazing doctor! Knows what he is doing, is always on time for appointments, doesnt judge and loves helping others. In the past, I have gotten referrals without any questioning. Highly recommend Dr Bulk.Staff are always sweet and kind.

Terrible dirty and disgusting. I felt like I was in a third world country. Apparently Dr .Jasmin doesnt believe in severe anxiety issues. Worst experience in a medical clinic in Edmonton .

This clinic needs to be reported. Its not just bad service. Its NO service. I got my blood test and they would not let me see it. They said the doctor needed to see me because there was something concerning in my results. They would not even tell me how out of the normal range my White Blood Cell count was. They said I needed to pay $20. All the services that should be free for patients living in Alberta, this clinic charges. For a fee, you get to see your result (note, I didnt want a copy....just wanted to see my results). But if you dont pay, they say its for privacy reasons that they cant show you your results..how does this make sense??? I would rate the clinic negative star if that was an option. The only wonderful doctor I would go see there is Dr. Chris. Otherwise, dont bother!

Wonderful clinic, best service I’ve ever experienced as a patient from a walk in clinic. Minimal wait times and knowledgeable and friendly doctors. Nice job Bonnie doon medical !

DR TRIFFIS IS FABULOUS. The front staff have difficulties with language barriers and understanding basic knowledge, if you call in they are not capable of answering simple questions they should onow, like fees for documents, or how to operate fax for prescriptions.

Booked an appointment but the doctor couldn’t make the time. Clinic cancels less than 24 hours by leaving a message , wasn’t received by this patientUpon arrival for my scheduled time as originally made I was told to wait as a walk in. Sitting now for more than an hour told I was last on the new list. If the Pt did the cancellation they would be penalized with a fee. What makes the clinics time more valuable than a patient ? Horrible use of tax dollars by this province of AB ! Heads up !

Had reoccurring head pains and tried to get an appointment and the receptionist on the phone said we are not accepting these types of patients. Like what? What the hell do you do then? I heard the doctors here know what theyre doing but the other reviews are right in that the receptionists are the worst.

Couple Doctors Ive seen are nice, take their time and through.... but!! Dont know if there computer system is faulty or staff is. Sometimes wait times suck, even if you have appointment. Some patients are missed or forgotten and unless we remind them we are here you dont get in.They could definitely use a good old fashion paper/list system for each doctor to keep track of waiting patients.And if doc is to leave instructions or make referrals.... follow up with reception BEFORE you leave to make sure they get done. Otherwise you will be calling and coming back to do it yourself.

Love this location! The pharmacy staff is hilarious and personable and the doctors appointments are speedy and helpful. Not to mention the front desk is always ready to help me in any way they canI think this place has such a bad rating because I see a lot of people being rude to staff and blowing up for no reason... all I can say is treat people how you want to be treated!

I have been dealing with the clinic since they opened their doors 4 yrs ago. Dr Trifis I couldnt say enough about him or the rest of the staff. Best thorough doctor Ive ever had. Yes Im in good health but Dr T he makes sure I am. Thank you for taking such good care of me.. Robert Burnett

As a plant based person with a new found interest in my health I was very disappointed to find that when I was having cognitive issues from a head injury and I expressed interest in knowing my blood work numbers for nutrients, well, the tests were done though I was not privy to the information even though I expressed interest & even made the specific request for the tests.I will keep looking for a new doctor & clinic for my long term needs.

This clinic is the worst in Canada that I went to. Front reception is the first bad start. For one thing they dont even know how to take blood pressure. Maybe they do not care! False reading of Systolic 80 over Diastolic 50 is not strange to them or to the Doctor. Next bad experience is the doctors. Doctors do not talk. One doctor I saw 2 times was just fixated looking at the monitor and typing things and did not look at me once. I was wondering if he knew anything! I got shockingly wrong diagnosis opinions to the 2 problems I was explaining. I went back for the second time to discuss result of blood work and the x-rays; doctors head still down just said all good and then got up and opened the door saying a long OKay and walked out well ahead of me to see next patient. Some things I wanted to know but left unexplained or incorrectly explained. I did not fill one of the medications doctor had prescribed. I was familiar with one of the medications and I knew he should not have started with such a strong one. Third stop the pharmacy disappointing as well: I have two private insurances that have always covered 100% for me but not in this pharmacy, they wanted some payments. As I was walking out thinking what a waste of my time and tax payer dollars. System has been excellent in masking which Dr. is good who is mediocre and which one is simply clueless.

It is sad to see so many negative comments, but we all have our own experiences. Mine was of kindness and uderstanding. Doctor was very helpful. All I can say is thank you to all who took care of me on Sunday morning.I agree with comments about the pharmacy next door. They overcharged me as well - small amount but if they do it to hundreds of patients...Very slow service too. I was the first customer, but they waited for more people to bring prescriptions, before they started sorting and dispensing medications.

First time coming here. Arrived at 11am. When I walked in said hi to reception, they walked away. When they came back she sat at her computer, while I stood there, saying nothing to me. Not even Ill be with you in a moment. Said I suspect a uti. By maybe 11:30 I get a cup to urinate in. By 12 Im brought to a room. 12:30, Ive yet to see a doctor. Absolutely should not have come to this clinic, as the waiting time is by far the worst Ive ever experienced and the front staff clearly doesnt know how to engage and properly interact with patients.

This place is 100% a joke! I had to call them a week after my MRI to find out if they had my results. The reception staff made it sound dire that I needed to be in there that night to get them however I told her I could come the next day. I arrived early and checked in; as per usual, they demanded my blood pressure.I asked how far behind the doctor was running and she said very but wouldnt tell me anything else.They refused to release my MRI results to anyone else and told me that walk in patients are their priority, not people with appointments.I asked about the second doctor on staff that day since Dr. Chris was so busy and they said they had no clue as that doctor did not bother to show up!30 minutes passed my appointment time, 6 people ahead of me and they put me in a room to wait for the doctor thinking this will placate the situation.Avoid this place at ALL costs. Its a waste of time and Dr. Chris just likes to go prescription happy. Rarely knows what a patient wants and heavily relies on Google to assist him in his appointments.

I am only giving one star because there is no option to give zero.The first few times I went to this clinic, it wasnt too bad. The reception was nice, and the doctor I saw was helpful... Somewhere down the line, however, they must have switched doctors and receptionists. Every time I call to make an appointment, I get an incredibly rude, and pushy receptionist, who never fully listens to what I am saying making me constantly repeat myself.My next problem with this clinic is a couple of the doctors who have their practice here. The first doctor is Dr. Chris. I went in to see him for a relatively easy problem. He diagnosed me some medication after seeing me for probably 5 minutes. I left, picked up the medication and began taking it... Now what I didnt know, was that this medication has some pretty serious side effects. After 12 days of terrible things happening with my body following the medication, I went to seek a second opinion at another office. I was immediately told what was going on, and was told that it was extremely wrong of Dr. Chris not to have told me such small, but detrimental information. It took me 2 months to recover from the problems that this medication had given me. DO NOT REQUEST DR CHRIS BY ANY MEANS!! If you can avoid him at any cost, I would absolutely do so. There are more problems that he had caused with my family. Needless to say, we are writing a formal complaint to AB Health Services, regarding this clinic and the doctors that practice here.

This is my Doctors office.

I’ve been going here for a few years. Most of the docs are GREAT. They have a wide variety of services available but it’s hard to book in for those services like nutritionist, counselling and a nurse. I’ve had to wait over an hour numerous times even with an appointment booked. I’ve had appointments cancelled last minute after arranging childcare to attend. The front end staff are constantly changing and it seems many don’t know what in the world they are doing. I will not trust one of them to take a simple blood pressure and always ask the doc to retake it. I’ve been in the presence of their lead receptionist accusing others of stealing from the back and in arguments with other front end staff over petty things. I think this clinic could do very well if they wiped their front end staff and started anew with good training in place and a “leader” who doesn’t come across as a bully to other employees. Also, it’s 10am right now and they haven’t even turned their phones on for their 9am opening today.

Sometimes the wait times are up to 40 minutes even with an appointment but Dr. Bulk is an excellent doctor. Has helped me, my family and friends with amazing care and knowledge.

My family and I have been seeing several of the physicians here for a couple of years now. (GP, Endocrinologist, Cardiologist). Dr. Trifis is the best GP Ive ever had. He listens to you, will take the time to answer questions, and is very careful and detail oriented. I can say, without exaggeration, that his conscientious work saved the life of both of my parents.I would (and have) unhesitatingly recommend Dr. Trifis to other people.

Went to have my arm checked to make sure it wasnt broken, left with a 100$ bill, them telling me to go to a hospital, and A horridly painful experience with them cleaning and bandaging some minor abrasions which were incredibly painful to remove. Not to mention one of the nurses was a total idiot and was very rude

I wish there would be a negative star rating system because I would give them minus 100. This place is disgusting! Mean evil people! Stay away! Go to a real medical center. Sketchy staff and doctors. The doctors look like fake doctors: maybe they are operating with no credentials... They try to pad up people like cattle, build their roster and over prescribe at any cost. There is nothing medical about that place. This place should get investigated by the Alberta Health Services and ultimately get shut down. I might Tweet this to them on Twitter to get their attention.

I waited an hour passed my scheduled appointment because the front desk girl did not notify the doctor that I had arrived. She took my health care number and I confirmed my name with her before my scheduled appointment time (I was 5-10 min early). I get up half an hour later wondering why I hadnt been called up yet. The other desk girl responds that I havent been changed to arrived in the system. I am taking the medical office program, and my instructors would have a heart attack if I messed up that badly. Heads are going to roll. I told the office staff when I booked that it was for prescription refill, I tell them the same thing when I check in. Because they screwed up in not changing my status to arrived, I was seen at closing. The pharmacy attached to the center closed as I walked out of the exam room. I could not get my birth control or my antidepressants when I need them. Due to my unusual billing with Inuit health benefits, I cant go to another pharmacy easily and the billing is strict and only allows me to get new prescriptions when I am nearly out. Now I am at risk of getting pregnant if a condom breaks since I had to start my BC late. Avoid this place if you want prompt service or any service at all.

Seemed good at beginning (about 1 year ago) but as time went on service became lax. Booked appointments were at least an hour waiting time, disorganization, Doctor sending you to your pharmacist to get opinion on what medications you should be taking, charging $5 to obtain copies of your blood test. When told to come back in 2 weeks to monitor progress on new medications, its challenging as doctors are in sporadically. In fact one specialist sent me for a important test and to this day have not seen this specialist or received the results through this clinic.

First few times Ive been there were not that great. I was excited at first that there was a new clinic opening up near my home. But now, I have only gone because it is nearby. I am now trying to find a new doctor because each visit Ive had hasnt been great. The front staff are either great or could care less. The doctors that I have had are also very rushed and just want to get you out of there quickly. Ive gone in wanting to ask questions regarding my health and they have been more focused on just having me leave so they can get the next person in. I leave with more questions and confusion than before entering. If I try to ask the doctor a question regarding my health or about medication I have been prescribed, they just tell me to take the medicine and dont worry. They care more about getting people in and out quickly, rather than the patients themselves. Will not be returning.

I have been going to this clinic for 2 years and dealing with doctor Trifis. I have nothing but good to say about the doctor, very professional and respectful.The receptionists are okay too but I notice they could be overwhelmed some times and if that happens I just have to be patient.

Agree with the majority of the reviewers in that for as much of a so called medical centre this place is severely lacking in the care and compassion department. In the few visits I have made I dont think I have once received eye contact from either the receptionists or the doctors (aside from maybe the one female doctor who actually seems knowledgeable, friendly and courteous). My health concerns whether regarding myself or one of my three children are generally met with a lack of questions of symptoms and any kind of explanation of diagnosis. I am usually left with more questions than answers then when I came in.

I would give them ZERO stars if I could. The receptionists dont seem to know what theyre doing or what proper procedures are put in place for any given situation. Managing to send referrals through properly has been proven difficult with many trips back to the clinic being necessary and still not being done. They hardly speak English and the ones that do dont seem to understand what youre saying anyways. The communication between staff is seriously lacking and this makes for everything else 100x more difficult than it needs to be. I could go on and on but Ill stop. Find a different clinic. This one is NOT worth the frustration and most certainly isnt worth your time.

The staff here is unknowledgeable. Theyre lazy. They have a hard time talking in complete sentences. They will try to get you to fax your own paperwork and that its their job. Some of the doctors there are late for shift and often leave early....They have even canceled my appointments last minute. As in 10 minutes beforehand.....They have also given me referrals to doctors Im already seeing and without my knowledge.Doctor kondy refused to fill out paperwork for my benefits for a prescription he wrote me. Thats just egregious! I will be filing a complaintDont get me wrong there are some excellent staff that work here as well. But half of the staff and doctors are unacceptable!You can call in and talk to somebody that is knowledgeable, go in 2 hours later and have an incompetent staffer tell you something completely different and try and turn you away ...Make sure you make a complaint to the CPSA (College of Physicians and surgeons of Alberta)

I have been dealing with Doctor Bulk for the last three year and according to my chargement, he worthed more than five stars. He is best physician Doctor in town.

I just waited for 2 hours and still didnt see a Doctor. All I needed was to review Xrays. The girls didnt now I was in the room. This is a perfect example of incompetence and neglect. Never go here because I will never be.

My family and I have always had nothing better than a great family doctor, prompt appointments, pharmacy is great also. Unfortunately the staff is a bad example for smoking upfront of a `clinic.

I had and appointment at this clinic and they made me wait for over 45 minutes to see a dr. The dr was rude and dismissive. One of the worst drs Iv ever seen. The female dr there has no people skills and after wsiting so long with an appointment and be treated so poorly I would not recommend waisting your time. If you actually want a caring dr willing to listen and help keep looking. Terrible the way I was treated.

I find theyre good when I need to pop in and get something attended to right away.

Excellent service extremely friendly staff and receptionist got in right away dr. Chris is the absolute best helped me when no other doctors would definitely staying with him and the clinic thanks for your help Jamie

I have been dealing with Dr.Trifis, Sasha and their colleagues for almost ten years now, I honestly cant say enough good things about them, they always provide me with the best service and take my health concerns very seriously as small as they may seem. I recommend Dr. Trifis to anyone seeking a great and caring family doctor.

Docs are really awesome. But everytime I call Im on hold. Literally everytime. Sometimes hold time is only a minute or two but several times its been 7-8 minutes. This is why theyre getting3 stars and not more.

These people are terrible. I am 12 weeks pregnant had three appointments with them. First off they didnt log me as a prenatal patient so i received no prenatal care. Wheb asked why I was simply told that some of the staff was new and made a mistake.I was issued a blood test form to confirm my pregnancy and the doctor didnt properly fill it out. I was brushed off by another doctor when i asked to be examined for some concerns I had.Never had blood test results read never had ultrasound results read...Dont waste you tine and your health these people are a joke FIND A REAL DOCTOR!

I drive from the Northside just to see Dr. M. Trifis because he is the best family doctor I ever had. He takes his time when he meets you and he listens. The staff is polite and they have great hours. My wait time today was 10 minutes. I recommend this clinic to everyone.

I would not recommend this medical centre to anybody!Every time I call they put me on hold for over 6 minutes, the receptionists (one in particular) are always super rude, always rushing me and patronizing me.I was looking for a family doctor and they set me up with a doctor who does not have regular hours and who works at the clinic only a couple of times a month.I asked for a referral to a female gynecologist and after over a month they called me back telling me that they had a doctor for me. When I called to book the appointment they said that they didnt have anybody and that they could refer me to someone else but Id have to wait 4-6 months.This clinic has been my nightmare.

Dont come here if you dont have other place to go. Terrible waiting time. I had an appointment at 2:30pm, I came on time and receptionist told me reschedule next day. What a joke! i took time off work and all they can say is they are fully booked today and Doctor Chris needs to leave early. Terrible service, really terrible and would never come back. Warning all of you out there

ZERO STAR RATING!! —This office is the worst for respecting your time and more importantly is highly unprofessional. This morning I had a 9:30am appointment with a specialist and he did not arrive until 10:30am! Once he arrived, the doctor told me he did not sleep well last night; that he woke up and then couldn’t go back to sleep and ended up sleeping in. I booked the 9:30 appointment knowing from previous appointments that he is ALWAYS late and that I would hopefully be seen on time as 9:30 is his first patient booking. He then tried to talk me out of the procedure I’d been waiting to get for a month. Several more things were awful during the procedure: The assistant didn’t have all the required surgical supplies and left the room constantly with her gloves on. I asked for topical gel prior to freezing and they reported to not have any; they then proceeded to anesthesize me without it which was painful. There were flys in the room during the procedure. The doctor requested my consent to take photos on his personal I-phone of the procedure. He claims the clinic camera does not work properly in the room. There were no care instructions provided after the procedure, I had to ask twice about precautions for healing. Overall today’s visit was horrific and I would not recommend this clinic to anyone. Poor professional boundaries, unexceptable patient care, disregard for patients time, and unhygienic. Avoid at all costs

General surgeon cant do surgry in Canada he sent me to see a real surgen double billing my Alberta health care. Whick is free to me but they are taking advantage of it. Ask to see a real surgeon not in their office.

I have been with this clinic since they opened the watt common clinic and they are terrible I had three specialist appointment cancelled within three hours of the appointment and when I talked with reception they talked to me like I was stupid for not asking why the appointment were cancelled and didn’t give me an answer. I actually took time off work for one of these appointments. But when I missed an appointment that I did not even know existed they charged me 100$ and told me I could not see a doctor at the clinic until it was paid. I am actually sitting in the waiting room right now waiting for my wife to finish her appointment with a specialist it’s almost 6pm and her appointment was 4pm. I went and ask how much longer she would be and the answer, a shoulder shrug and “umm I dooont know”. Disgusting how they treat people here!This is also the clinic associated with the watt common clinic off ellerslie road that just suddenly closed with no explanation. Unless you have no other option avoid this place at all cost. The worst part of it all is the doctors there are some of the best doctors I have ever dealt with but dealing with the administrative people Is almost impossible!

Most useless clinic ever you can never get ahold of them they are open never have the phones on i went there for my iud twice to have it put in i get there the 1st day they dont have the items they need so i have to go home .....so i call before i head back there the 2nd time to make sure they had the items and they didnt they had to talk to the main doc there and call me back so many times my hubby and i sat there for ever after our appointment time it happens all the time they are very disorganized all the time save ur time and dont go here i willbe looking for a new doc had enough

The worst place for service, I sat there 3hrs waiting to see a doctor. Plus you pay extra for every paper work. Things that should be free. The worst 😒

I would give negatives stars if I could this place is a complete joke if you call there the receptionist interrupts you, makes you sound and feel like you stupid, and then puts you on hold there seperate times for long amounts of time. It was Very difficult to keep from getting almost mad with the receptionist as she wouldnt listen to a question long enough before she started harping about a different thing. It was a complete waste of 20 minutes. experiemce wa annoying enough that I will stop my Friends from going here if I hear they are going to. Re-evaluate/retrain the staff on the front lines.

Horrible! WCB injury and I didnt even get a hands on medicial exam. Actually had a fracture neck Dr. Chris!

Im giving one star not because of the medical service but the clerks at front desk. They are very rude and unproffisonal to there paticents. Ive been to this placd 4 times now waiting for them in waiting room and witnessing people be treated aweful. The staff dont seem to deal with stress easyvand they get stress if there are 4 or 5 people in the line up. They deffently need some custorm service training. Recommond going some other place it you would like to be treated with respect.

Very nice clinic! Excellent, friendly staff and wonderful hours.

Terrible service, I booked an ear cleaning as they felt full of wax, the doctor was rude, unprofessional and wouldnt clean them. He kept asking unrelated questions and said they were dirty but not that dirty. He left after about 2 minutes and that was that. I have to question what he charged AHS for this 2 minute treatment. Rude, waste of time and possibly cheating the system. Will never go there again

Not sure why they make appointment your always stuck waiting.

I DROVE FROM OUT OF TOWN FOR A NEUROLOGICAL APPOINTMENT AND WHEB I ARRIVED DR NASSAR WAS WORKING SOMEWHERE ELSE AND WOULD NOT BE IN TODAY NO CALL NO NOTHING , I HAD TO DROVE ALMOST AN HR ON TERRIBLE WINTER ROADS TO BE TURNED AWAY, IF THERE WAS 0 STARS THAT WHAT I WOULD GIVE THIS CLINIC.

Always the worst service at this location from the doctors. They are never consistent, NOR knowledgeable. I would suggest just staying home and resting up, maybe send someone to Safeway pharmacy to get some over the counter medication instead. Otherwise it’s the biggest waste of time I’ve ever experience, you will leave this location with NO resolution.

I am treated very well at this clinic and can always see a doctor even without an appointment.

Go anywhere else if you can. Walk ins seem to take priority over appointments so I waited over an hour to be seen by my doctor even after I had a scheduled appointment. When I finally went to go ask at the front desk again, they had forgotten about me and had to put me into the system again. The receptionists were running around the whole time I was waiting, unorganized and frantically trying to get things into order.

I went there to see my doctor and i was in pain, 3 hours to just refill my medication and appointments you need to wait 1 whole week just to schedule one

No line at the front, was taken to wait in a room for the doctor. Waited for half and hour before I went out and got the attention of the staff, they sat me in another room where I waited fifteen minutes before the doctor arrived. There were no other clients in the waiting room that I could see.

Karin called me and refer me to specialist, on the phone she was too rude , it happen before with other receptionist but this time was the worse that i wont back to them.

These people could care less if you booked an appointment. Been waiting an hour.

The worst clinic! Dirty, noisy, and worst staff! Don’t bother making appointments because you will wait over an hour most likely 1:30hr to see the doctor. Avoid at all costs

The doctor went above and beyond to help me help someone else. Thank you.

Terrible service, receptionist unhelpful.

Never again

Staff are rude beyond belief