Finally I deleted uber app from my phone. I thought about doing so earlier but some how did not. Today an uber driver stood me up for 20 minutes and when it was 1 minute away he stopped, wont cancel himself, wont pickup my call. And this nasty company doesnt have a on call support where I can coordinate and reach such drivers. I have had similar bitter experience before also where I fought a lot to get some sort of response from customer care. Days later they credited some money back and told will cut incentives. But such response is not sufficient for a cab service. I should be able to call talk and get on time responses, within ride times, not later. Hence goodbye uber.

Costly and not provide good service at reasonable prices

Uber have clean cars as compared to Ola and even they provide better services than ola .Sometimes the prices may be high as compared to Ola no doubt Uber is better

No responceble.and co oparetion.bad bihaver.

Pathetic #Customer Service from #Uber - When I complained about one of their drivers giving very poor service - All they did was send me a Canned/Templated/Cut and Copy answer , which didnt make any sense or provide any solution -- Horrible. Stop Using Uber. #stopusinguber --This is the mail/message Chain -UBERNO RESPONSE NEEDEDMy drivers behavior made me feel unsafeWednesday, April 4, 2018 at 8:47:34 PM · uberPOOLHi Vijay,Sorry to hear about the trouble with your trip request.We encourage our driver-partners to complete all the requests that they accept. However, sometimes they are forced to cancel due to unavoidable, mechanical or personal reasons.Ive checked your account and can confirm that you werent charged a cancellation charge for this trip.Rest assured, your feedback has been noted so that the appropriate team can look into this and prevent such instances from repeating.Thanks for letting us know.Sent by srinivas on Friday, April 6, 2018 at 9:27:13 AMContinue this conversation by replying to this email or going to help in your Uber app.PREVIOUS MESSAGESShare Details: Very Very Rude driver who asked me to walk and come to a signal to be picked up away from my design Ted pick-up point.. ..when I said why are you being rude..he cancelled the trip..please remove him from your servicesSent by Vijay V

So service is good only till everything is working fine and you do not eed uber support. Once you need support, you are done to hell.Also when you need uber cab in eal time like in early morning to airport or late night shifts, driver keep you waited and do not come. On contacting they ask you to cancel from your side , so you can not request a new can till you cancel and if you cancel you will be charged cancellation fees.I know you can get it refunded but still no reliability.Worst and pathetic customer support, seems like they have integrated automated systems to check keywords in the customer query and reply with same answer every time.There is no contact number where you can contact.but yes, in Bengaluru, i found ola cabs a little more reliable. Do not know why, but every time i need cab for airport commute in late night or early morning, uber driver keep me waiting for 15 mnts and do not cancel trip, then I tried ola and till the time i reach airport (approx 1 hour jorney), uber still displaying driver is on the way and you will be charged a small fee if cancelled. Very funny.

Need to improve the customer service system.Apart from this, all is good

Why is fake payment is not a Tanmay

Need to improve the customer service system.Apart from this, all is good

Why is Uber charging based on long routes while shorter ones exist. To go from Bilishivale to hbr 5th block, the Shortest is via Hennur Road, Uber navigates via rammurthy Nagar ring Road and charges double. However the final route taken by driver will be via Hennur road. This is crazy attitude

Driver has cheated with us. On 19 sep 17....moring we gone to airport to pick my mom.....@ 3.30am that was a up n down trip.. The driver was taken up n down money but he did not clear amont.. He taken 1300rs... But he didnt clear the first trip money also.....

Last 1 week we are trying toget leftover item Uber not able to communicate office address where the Driver deposited found item in Car?

Im buying New car so i went to take discount letter.Very nice service i got letter in just 10 minsNice service by Uber.

Ok uber

I have been chasing ubersuppory for help from 2months,but till yet I didnt got any response.They have blocked my account and my RS 400 is pending in my wallet.when I reach uber,they would saytechnical issue is there and we are working on it.Extremely poor service

Called the uber office in an emergency. No one picked the call. No response at toll free number too. It was hell.

Gave very good customer service

Solved my issue very nice

Pathetic, overcharged, unethical drivers, especially auto fu*#s with total disregard for other peoples time and money.Unmonitored customer service.

Excellent service with good response

Good very ubar

This office is not good this office remove plz

Good customer service

Good service rectify the customer problem

Good service

Nice

Uber vendor in nagawara....

Loved the service

Excellent service

Nice

Good explanation

Uber customer service

Worst place

Very bade cab

Good

Bad

Uber stall

Working

Lucknow

Uber

Syed mujeeb

Barachiki

Yc