Nice customer service and support

Awesome service was Done by this people. & I found a nice and humble person his name is Anand as he said. Over all I can give 5 star rating for the service which my bike is classic chrome 500cc ✌🏻✌🏻🐅

There was a legend that this place Indiranagar service center is one of the finest service centers in the City itself.. This is no longer true. The service advisor doesnt really know what to tell when you ask why this problem can occur. Or even after service, there is a chance that they ll ruin what was working just fine.Please be thorough in ur investigation while you receive your bike after they have serviced.Talking on own experience basis!

My bike service was done properly as per I needed, I had a really good experience with service given by them and the advisor Vinay was really humble and took a good care of my bike, really satisfied with the service. I would love to visit your service center again.

Update : this is still a worst service center.This is why people are running away from Royal Enfield.I gave my vehicle for service on Friday morning 8th Feb,. And there is no response till now after calling them multiple time..Forget about fixing issue, no one knows what happened to bike , there is no response at all.Technical advisor Madhu seems not doing his job , no follow ups , no response after calling multiple times.. only thing done after two days is oil change.I spoke to laxmi the customer executive manager and the service manager. No use at all.Below are the pictures of my serviced vehicle after one week of hold. Does is look like serviced ?.Its still has issue and I am Feb up honestly.There is no system for follow ups.Please please avoid this service centerI do not intend to share hate ,but this is not acceptable, either keep more staff ,if you can not give importance to each bike , else take limited bikes for a day so that you can give importance to each bike .Avoid this service center

The experience was really good, got the bike well before time. The experience with the executive Vinay was also very good, explained everything in detail

I Wanted To Bring It To Your Notice That I Had Horrible Experience From Teknik Motors(Lakshmi Puram, Indiranagar Double Rd, Indiranagar) Bengaluru, Karnataka.Service Related:I have given my Royal Enfield Electra(KA-01-HM-4910) for service on 08/06/18 When they returned, I was noticed that my silencer got damaged by them and the letter L is missing from the petrol tank. I escalated regarding the same to the service in charge but no use, they refused to repair as they were saying the damage was not done by them. They didnt give me proper respect & response. They are good for nothing in terms of service, customer support, and assistance. I was frustrated with their unprofessional quality of service.Billing Related:I have received a message from royal Enfield for service I need to pay 2375.50 and I have got a bill for 2904.00/-. I think a bunch of cheat people leading the service Centre and Royal Enfield tolerate this.

Staff is excellent ii n providing full details and very cordial and gentle. All the queries are explained in detail. Makes us visit the Tehnik showroom.I feel like recommend to my friends and colleagues to buy from Indranagar outlet.

I have paid an advance amount of 10,000 on 26.03.21. unfortunately my plans got changed requested for refund with Sekar who had called me for confirmation he asked me send email to Tentik motors I have sent them requested for refund. they were asked for my Google pay or phone pay number to process my refund and I had given my number.I dont know what is stopping them to process my request does it really take 30 days where you people making payment through Phone pay or Google pay instead of process within one day or three days.I have been calling to their numbers they are not even pick up my phone call.Can someone take initiative about my refund request and let me know please.Regards,Nazeer

Really professional service from the centre. Special mention to Mr vinod and Mr Jai way to go. Kudos team 👍👍👍👍👍

I had purchased a new himalayan but had some issues... After meeting Vinod he helped me in getting the issue rectified and have assured tat he will take care of the issue.... Thank you team for the good service... I am satisfied by the waythey handled the issue..thanks once againUpdating ma review as the issue again persists... Very disappointed

Arun and vinay my royal Enfield bike cirvicing done exelently....👍👍🙂

This place hasnt changed one bit.Never go to this fraud place, they charge you more by saying that and this, and at the end, they wouldnt have done a single work properly.Completely unsatisfied.I had changed my break pads last year before covid lockdown and kumar by Kumar and I havent ridden not more than 300 kms and he asks me to change it again.Im done going to this place.

Do not give your bike here for service if you really love your bike and emotional towards your bike..... They just see your bike as a piece of machine and try making money more than what they actually work on.... I clearly experienced this..... please be strict at your service do not hesitate to ask questions on the service checks... Make sure they have worked on your bike for the money you paid.... Today it happened with me and tomorrow with you for sure.... Be careful....

Good service for handling For costumers one off name Vinay

My Orange Ember classic 350 was delivered on 6th March 2021. Purchased it from Indira Nagar RE showroom. Despite negative reviews before, I still went ahead and purchased it. They promised within 15-20 days I will get my Registration number and smart card etc... today 10th April also I went and they submitted my details to RTO on 7th April 2021. One month delayed.Still today I asked fir number plate and they refused stating it will take couple of more weeks.Smart etc all delayed. Absolutely not acceptable.Please dont purchase from any Teknik Motors branches dear friends. You will regret a lot. They just care about selling.From Izaz H Lama

Worst showroom ever. I booked RE-Thunderbird 350 on January 2020. They said the model will be available in one month. After a month they said they have no idea when this model will be available. So I canceled my booking. They said that i will get the booking amount back in cheque in 1 month. I waited for 4 months because the showroom was closed due to COVID. When the showroom was back open, I went to showroom but no one there had any idea of my return cheque. They said they’ll provide me cheque in 3-4 days. I had to go back to my home town because of COVID so I requested them to process the return cheque faster. Now they wont pickup the call, wont respond nothing. It is more than a year i am waiting for the cheque. I have been calling them since then but no one responds. WORST SHOWROOM EVER!!! DONT BUY FROM HERE.

Had a very good experience with service... especially technician SANJAY is excellent in his work and very happy with his service

Good work shop excelnt work shop Vinay. Done very well

Royal Enfield service center. Good Service. Deliver in time. Its near to Indira Nagar Metro.

I really liked the way of treating me in the service centre by the guy called mukesh

Awesome experience 5star for their overall service and professionalism, managers and entire team is very kind ,compassionate and listen to all your queries and reasonable, best care for your beast over here

Best sevice advisor vinay good work shop

It was third free service of interceptor at my door by Aiyappa. Professionally done job.

Ayapan came for service on wheels and did a great job.

Came for paid service and it was very good customer service by Vinod..

I had bought my RE classic 2nd week of Dec 2020 and it took one and half month to get the number.RC is not yet received. The most funniest thing they say the delay is due to non availability of smart cards with Indiranagar RTO, where as other dealers under the same RTO issues RC smart cards on time. Do not trust these agents in the showroom. There are some guys carrying an iPad and forcing us to provide a positive feedback thats all they are out of the screen. The rest we need to fight. And the royal enfield support is also not up to the expectation. We can register a complaint on their toll free number and I had to make 30 calls to make them follow up with the dealer. On the whole my experience with Teknik motors indiranagar is very bad. Anyone who are interested to buy from Teknik motors please make sure all your concerns are addressed. If possible please take it in writing.

They fixed my bike, its running great but, they bent this and said nothing can be done.

Super experience, I was having issue with my himalayan, then I complained about it and immediately Vinod- manager reached out to me and help me out end to end to get the issue fixed for the trouble I was facing, good job done here

Good experience overall.Finally after waiting for 40 days, got all my accessories and got it fitted here. Arun KS assisted me in and out of the entire work.

Before giving your bike for service Please keep petrol less than one litreThey use as like itIt really hurts as the price of petrol today is rs. 97.0They guys emptied my tankI gave 8 litres of petrol in my Himalayan bikeWhen Im getting back I got just one litre remaining I dont know what they didI think they used for thier personal usage

Very good service and all staffs are very good

Money minded people working in this service center..Worst service was done to my bike nd still the problem is there... dont visit this place

Less response from the sales person, apart from that all good

Major delay in vehicle delivery. Friendly staffs but theres delay in service. Mr. Shekhar- Delivery manager is a really friendly guy, reach out to him for any queries related to bike. They dont have much variety in RE accessories. Delivery timing may fluctuate, So plan your booking accordingly. Constant follow up is must.

Its very good to be part of royal Enfield family

Had been to this service center as major kit was not available at my regular service center. I knew the price to change major kit is around Rs 600 to 700. But when I came here a service center guy checked the brake and told that it will cost 2500. This is how they are trying to cheat a person. Beware. Will never suggest this place.

Bad people. Their servicing skills are not good.. vehicles will be delivered without washing and charges are high.. Force the customers to change the parts of the bike with in a year. They have replaced the battery but in the bill it was not covered and they charged. Service guys won’t pic the calls and they don’t update the status of the service. Need to call repeatedly

Worst experience.. Recommend not to purchase or even for service!

Himalayan 1st service done and I had this issue with bike tilting towards right, the issue remains the same even after service on top of that the chassis bar is touching the fuel tank and with some abrasion it was weared out the tank and Im not able to side lock the bike

I have always had a very good experience with Teknik motors. The quality of service here is exceptional with reasonable charges.

Bike handed over yesterday afternoon for service with no major complaints and they assured to return the vehicle today at 5pm. I called them today about the readiness around 4.30 p.m and they asked to come at 5pm. After 10 minutes I received a call from the center to come at 5.30pm. When I reached there, they said vehicle is ready and I was directed to pay bill. When I reached billing section job card not available is the reply. Then again went to service place where I got the job card and handed over the same to billing section. I was asked to wait and informed that they will call. After half an hour no body called and again I asked the billing lady then the billing lady taken the card and handed over the same to another person. Around 6.45 the person billed and I paid the money. Worst service to the customers even though their billing is very high. They do not even care to say sorry for making us wait for such long time and that too for a bike which was given one day before. Surely this approach will detach customers from them in the long run.

Worst service center .Don’t know how to talk to the customer. They think they are the only service center in the city

Very professional and good service from the people at showroom.

Quick and speedy installation of my license plate !!

Wonderful experience availability of vehicles and test ride documentation it took much less time than usual. Advisors support is awesome in explaining the differences between bikes and their features

Having seen a lot of negative reviews i first hesitated to give but there where few positive reviews as well so decided to give it a try for the first time.First: Had asked them to pickup/drop my bike for service which they said will be charged, i agreed and later found its only a pick up service and will not drop it back. And they have charged 350 rs for that. Car service centre charge nothing for this.Second: Had met with a minor accident and informed the guy who picked up my bike that it had met with an accident and needs all foot rest and the handle bar to be replaced, when i went to collect the bike none of it where replaced or even repaired, rather during the service the mechanic called and asked me to replace the break and clutch wire saying it was all non genuine product. Was surprised as the same was got from another authorised service centre and which was in a very good condition. Told him not to do so.Third: After engine oil replacement the great mechanic damaged the thread and dint know how to seal it, oil was leaking which i dint notice and left home. at home almost half the oil leaked and went waste. Had to top up oil and take it back to the service centre. Mechanic took the bike and came back saying its rectified, i waited to see if there is any more leaks and yes the oil was still leaking. When i reported this to the supervisor they took some half an hour to find out who attended the bike. Later it was taken in again to get it fixed.Fourth: Had complained about the Selfstart not working properly. gave an option to replace the kit if required. For my surprise they dint even bother touching it. all dirt and oil on the kit was still there. The incharge told me self start is not working since i have not used the bike during covid lock down. Told him the self start issue was there even before that, and he ran off.If u feel like giving it a try and testing your luck in this place because of some positive reviews then please reconsider. Highly unorganised service centre. In general all RE service centres are bad and this one is worst. Waiting for the day when RE sales will decline because of pathetic service.Edit: Donkeys have billed for break shoe change in the service which I found out that it was not even done. Found it from a local mechanic. Cheap.

57 3rd cross Lakshmi layout b Narayan pura Bangalore-560016

Pathetic service and highly overpriced. Kept the bike for than 3 days just for normal service.. I would not recommend this and I am never coming back for service here..

Worst experience, I had to wait at the place for more than an hour just for an advisor to come. Even the person who came after me got the assistance. Finally when asked the advisor he says if u want wait or else you can leave..

I spent in the wrong place! My bullet engine was almost going to get cease! Worst experience, I wish the owner of this place should notice and take it seriously

The worst experiance .almost one&half month hpn still i didnt get my vehicle number. I discuss with staff there is no proper response

If you want unprofessional service center in Bangalore.. look no further. Give your bike here and there will be no one to explain what happened upon delivery.. bike wont be cleaned but the labour charges will be around 1000 rs. Better go for hsr services Lalbagh road.

Thw service supervisor is very friendly and patiently listens to the customer in case of any problems. Everyone except the cash counter lady is good. The cash counter lady asked me for the msg which was sent by RE regarding the device details. Later when I headed home I realized shebhas actually opened the service feedback msg and gave 5 star feedback herself. That’s too desperate.

Their service quality keeps going down. I had been a regular here since 6 years. They had great guys like Marshal who would really listen to you and take it upon themselves to get your vehicle in great condition. So sad people like him have left them.Nowadays its only about money. They are pretty shameless about it as well. Every time they would pretend to check your wheels and ask you to replace the wheel ball-bearings. You might have gone there with a perfect bike but theyll tell you your bike is about to die tomorrow. Quote you 5000-6000 rupees for replacing perfectly working parts. Also it is always replacement - they dont have any concept of fixing anything. I went there 3 months ago for general servicing without oil change, they charged me 2800₹. They guy just kept insisting on replacing everything - handlebar, some bearings in the handlebar, clutch-plates, wheel ball-bearings and on and on and on. I mean get a knife.Also no calls from them to inform bike is ready - you would need to keep calling. Even if then confirm its ready, be prepared to wait at there for 1-2 hours again.Their bike sales are down - fleecing existing customers is how they make money now.

Superb job quality work will be done at this place spl reserved for RE bike service........

I recently bought an interceptor 650, all the horror RE customer service stories that I had heard were put to rest, my bike was delivered well within the date committed, and excellent support by the sales and finance staff. The lending rates are bare minimal for this fine bike, which makes it a very easy purchase to consider.The team works hard and it is visible.Well done team Teknik.A special thanks to Matthew from Teknik, he promised a date and ensured it was met

Low quality service, overpriced.. not recommanded.

This place sold my friend a faulty vehicle and he almost died. But this showroom does not accept their mistake. Pathetic showroom, people be careful before buying bikes from this place. They dont check bikes before delivery.

Worst customer support and they are least bothered about the refund against booking .They will delay your delivery as much as they can.I wont suggest this place for any.

Service is goodName:sanjay

Excellent service Done by mukesh

I kept my cool cuz I’m mostly nice with some of the staff but save yourself some temper tantrums and go to a better service center. Or screw them and simply learn about the bike and take care of it on your own. For a first free service I didn’t expect much. I know the oil price too and paying them wasn’t the deal. Since a wash is not part of the service I was talked into getting a Teflon coating done to which I agreed as for the sake of seeing my new bike clean. The headlights had to be adjusted, the gear change had to be checked, the that’s pretty much it. That and the Teflon coating was done but the tank was the only thing that nearly looked clean. The entire bike was pretty much in the same condition before giving for the free service. Nothing else was addressed or rectified.Absolutely disappointed with the company as a whole. Never again visiting the service center at Indranagar.Clearly the center is understaffed.

**BEWARE EVERYBODY**Faulty vehicle sold which almost killed me.Threatening customers in different methodsForcing customer to coercionHarassment by different methods for complaint raised on faulty bike sold even after acceptance of fault. There is nothing beyond life!!Near death experience with a vehicle soldIf there was a rating below ZEROThis deserves that !!I am lucky to be alive !!Third Class, unprofessional , horrible and a million more words cannot be enough to describe my experience

The technicians seems well versed. Service quality is okay. But I have usually seen problems come back after they have been fixed.

Bought a bike from this place. Right from the beginning the promise was not kept. They delivered the bike after the promised date.7 months after bike delivery, no registration done.Impolite staff and irresponsible procedure.Tricked me with Tata loan and told me that Ive prepayment options. But later I got to know,that no prepayment options.Dont waste you time with this guys, they only open their mouth to say lies.

Calling Teknik Motors a service center is an elaborate joke. If you take your bike there, they will make you change everything on the bike. If you value money or your bike, please do not go to this service center

Yesterday I got my servicing done in this service station, well work doneGood customer serviceDo visit for pure motorcycling experienceIm fully satisfied with their work

Ive been giving my Himalayan here for last 2 years. Though the service is nice, they are currently struggling like any other service garage for Z9 dry bike battery.

Every fast service and it was a good experience in this place

The service offered by them is top notch. I am so pleased by their quality of their service given to my bike. Feels like new engine 😊Thanks to Teknik Motors.

Sales guy partucularly Mr Tejo is horrible,he is bothered till any payment is made,after that he is least responsive

Timily delivered the vehicle with proper service

Few staff members are helpful and co-ordinate very well. The other few just don’t care.Decent service but lots and lots of room for improvement.I had to come back home and tighten up few bolts and nuts right after the service.

Poor poor service. My bike sounded and felt better before giving for service than after. No attention given whatsoever. Its like we are asking for free service from them and not paying them.

Facing an old issue, sound comes when initially bike accelerated. They have taken 2 sittings to rectify the issue. As per there claims they have fixed the issue even they have changed the Chain but issues still persists. Raised this concern with RE. They dont check the vehicle before service. Not recommended.Paid service from these guys will be a suicide. Had 3 free services from them and all the time had to visit 2 times for one service. Waste

Poor customer service. They make you feel as it they are doing us a big favour. Customer is no king here. Earlier RE didnt have much choice, now there are. Am not sure how the others are.

Amazing service as always. Avinash and Nelson, you guys rock 👍

Very worst service. First they will make you wait for long time for no reason. I went there for first service of my TB 500. They made a deep scratch on my tank where the inner layer of tank is visible. That too on stone black matte which was looking really awkward. See the kind of care they are giving and the kind of impression they are creating for their first time customer. When I went there to complain, nobody is ready to take responsibility including service manager. Again they made me wait over an hour on a weekday during office hours for their relationship manager to arrive. At last she arrived and all I heard from her was sorry for the inconvenience caused repeatedly and got some low quality solution from the local painter whom they are calling as painting expert. If these service centers behave like this without giving importance to customer experience and value, I am sorry for RE future.

Waste service they are providing no one responding calls and useless services in indhiranagar teknik motors...they dont no how to treat customers. Not providing good service as well .. useless services no punctuality no quality. Im very facing poor experience here.

Not that worthy place! Better dont trust the authorised service center. Not sure whether theyll do service or not but the rates will be at high..

My experience at the Teknik motors has been fantastic. Bought the classic 350 chestnut red. Was delivered to me as promised. No delay. Excellent staff members, very helpful, patient. Highly recommend everyone to visit the store. Cheers and happy riding!

Serviced my vehicle here and it was worst ever experience! They way I gave in the morning the same way they delivered in the evening. They din even wipe or clean a little bit. They say dry wash but even that was not done. Just to change oil they charge 950 as service charge which I could have done it for 30 rs in a local mechanic shop. Absolutely they din do anything and I was livid over there and fought for everything. Later they washed in front of me after arguing so much. I would never recomend anyone to service their vehicle here. They dont even deserve a single star!!

Very poor customer service & bullet service, I recommend not to go thete

I have been servicing my bike here from 2012 . Never bought it from here as my friends had bad experience . I have to give it for service as it is closer. Servicing was average until recently it was horrible .They call you and say service complete without even washing the bike .Problems informed are never rectified and only after we test ride and inform again they will rectify and you will have to wait for another hour .They had a very good staff couple of years ago .now some new faces and the supervisors have no command on the mechanics to get the work done properly .Water wash is the worst since it is done in a hurry and looks dirty even after the wash .The need to stop wasting peoples time when we collect the bike after service .

It is a horrible service center. They are ruining a good brand. Royal Enfield should take back the franchise from Teknik motors. Zero focus on customer commitment, no process neither the service center is customer friendly.You visit any Teknik motors showroom or service center, the experience horrible every where.

Unqualified Advisors..

Very ordinary service center. You have to go there because of warranty. The delivery of bikes is handled in a very unprofessional manner by security guard and not service advisor. Even chain lube was done by them. The bike was also not cleaned properly. I really wonder if Royal Enfield is even bothered about the state of after sales service.

Very good service, on time delievery

Nicely treated customer and helped to find out spares

There is no option to give rating below this. They were conducting a free check up and I took my bike there.Technician name was Anand and he said my battery condition was bad. He suggested me directly go to battery shop nearby. I am aware my battery is not so good but was Able to start with that. So I decided to go somewhere near my place. But on the way bike got stopped and they send someone from service center to resolve . It again went moved for sometime and stopped. Night I tried to find a battery shop and got replaced. I think they changed my battery and he has some deal with battery shop guy. I would suggest better to avoid this place

Worst services provided by the employees!Paid full cash for Himalayan a week ago, but the bike is not delivered as promised... I called them to ask about the delivery and the employee told hell get back to me in 10 minutes but its been 5 days and they never got back ... I called them again, and they put my call on hold and this happened for about 4 times... So I had to burst my anger out on them! No follow-up done, no knowledge about the bikes... Just so disappointed

Dont waste your money and spoil your bike by visiting here. Can not be worst than this. They dont care about you not your bike.

Never ever trust these people, i repeat never ever, they do not value their customers at all, they do not care and understand the sentiments of customers who visit their shop with expectations about the bike. Neither they say the truth nor they accept it. They are incapable of doing such business. Their lies are always the same. If you call they would always say they are outside and his manager is out of office... Like 24x7. Plz do not waste your money and effort.They should first learn about courtesy.Am so frustrated with them. Dont want others to through smae experience. Not even a star they worth.

So finally Everyone was saying right.Teknik motors is the Worst service center Royal Enfield could have. I gave my bike for servicing with all instruction & problems. When in evening I came for Collecting my bike back it was not washed & They didnt fixed the issue of handle vibration. After rating the service also no one give a damn about it. Although they charged complete amount of RS 1473 just for changing Engine oil & have a look. I dont know weather mentioned things they even put or just included in bill.

The service offered by team . I am so pleased by their quality of their service given to my bike. Feels like new engine 😊Thanks to Teknik Motors I will visit again soon .

Once you buy the bike from this place, their service becomes worst. Got number plates after 35-40 days. Even for high security number I had to keep on calling. They tell that they will callback but they did after 4-5 attempts

Worst experience ever. Never book a bike from this store. Especially do not opt for two wheeler finance option from here, they just keep on delaying the process more and more, and do not pick up calls when you have made the down payment. This place is an example for what customer experience shouldnt be.

I must say service is excellentThankful to teknik and manager

I had walked in for normal RE classic 350.. Sales Person Ramesh said he ll arrange the delivery an made me book the vehicle.. further when i went to deliver the bank DD, Ramesh was not in showroom.. other staffs had no common sense to address the customer..then comes another person Mr Sathish who is in charge of RTO, he is not interested to talk to any customer with regards to our fancy number.. a big hypocrat..Now further, i changed my booking to RE pure black and waited for 15 days.. As per plan, my bike was supposed to be delivered by 18th march.. when i called to check, Mr Shekar who is the delivery manager (he claims but not sure if he fits to be that ) said it shal take another 15 days which is April 01st week.Finally i had to decide an cancel the booking after a long wait of 25 days due to these people wrong commitments..Major issue with them1. No coordination2. Lack of communication3. No one takes responsibility to speak to customerPathetic Service they have.. No professionalism..!