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Howdens – Worthing
24-26 Southdownview Rd, Worthing, BN14 8NZ, United Kingdom
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Ol
Review №1

Really stressful experience . Quoted us for wrong kitchen . Design plan wrong which meant one cupboard would not open due to handles on range cooker not taken into consideration !! Had to change which way door opens! Door still not in stock . Some handles and clips missing ! Wrong washer on tap had to spend time going to store and then being charged for it !!!! Plug hole stopper missing from sink when our plumber went to collect he was given one from display kitchen ??? No apology received the planner did not return any of our calls . All in all an absolute nightmare still ongoing 3 weeks since delivery !! We are blessed that we chose an independent fitter & not one from howdens as he has been amazing and god only knows what further damage we would have experience had we gone with their fitters .

ri
Review №2

Allways good service good quality kitchens and fittings

Ri
Review №3

Very helpful staff

Pe
Review №4

Great service, served me even before they had opened fully, cheery friendly girl at counter, just what you need first thing in the morning.

Ma
Review №5

Nice showroom

Eu
Review №6

Initially good service and good designs.BUT when it came to installation there were fundamental errors in the design. Unnecessary spacing, no feed back during the design stating that if you have a certain appliance / cupboard installed then it will impact on other elements.No care, just after the money. I would use them for the design, take it elsewhere and pay the extra.Poor and no after care, there main interest is for the fitter.A generic reply. Shows the truley poor service you receive and that fact that they only care about their face and their income.Refer to the message from A Elliot below regarding the fridge.Buyer beware indeed.

Wi
Review №7

I can not express how happy I am with Howdens service and products. This is our 3 rd kitchen from Worthing Howdens. The staff here are so helpful and accommodating. The staff have always been totally open and honest in all aspects of not only design but also the possible impact on installation and its use as well. I was very invested in a particular design idea and had been to 4 different suppliers, ONLY our Howdens designer (Emma) pointed out the impact of this on the flow of our kitchens use. Once again I can not rate this depot high enough. Special Mention to Rob the manager, Laura, Jade and Night Hawk ( not sure of real name)

Fr
Review №8

We were welcomed by the smiling Claire Dawson who listened to our needs before putting forward suggestions that not only improved our original idea but at a price within our budget. I have no hesitation in recommending both Claire and Howdens if you are looking to renew your kitchen.

ke
Review №9

Nothing special tell them what you want and get it simple

Bi
Review №10

I can not rate this Howdens high enough. Exceptionally helpful. By far the best Howdens on the south coast and maybe further. Very knowledgeable staff. They helped me every step of the way and had excellent aftercare too. Their manager Robert Burge is a star.

Lo
Review №11

We were desperate for our staff kitchen to be re done. We wanted it to look great not the wreck that it had been for so long. Our builder recommended Howdens and to be hinest I was not that happy. I considered them as a cheap and nasty option. The designer came out to see us and made some simple suggestions that have made such a difference. We were not won over but decided to see the process through. OMG so thank fuk we did. We were just blown away with the range of products and materials available to us with in our very tight budget. We would never have considered using 2 slim line dishwashers side by side. We use one for dirty and one thats for clean. Take it out of the clean and put it in the dirty one. Then wash that one and start again. Something so simple has meant theres no rota for putting clean stuff away in cupboards and no need for the cupboards either. With their help we have created a really inspiring rest and lunch area. Will be coming back again for our kitchen at our house. Very eye opening.

Wi
Review №12

I was a complete novice with my project but these guys all the support i could have asked for. Will definitely be using them again! Highly recommended

A
Review №13

BUYER BEWARE - Howdens claim to only have trade accounts so even if you pay for your kitchen directly to Howdens and they give you their after sales number, it is ordered through your fitters trade account and therefore you have NO consumer rights. Example, the Lamona fridge my elderly mum purchased directly through Howdens broke down two months after the 2 year warranty expired, it is beyond repair and she can not afford a new fridge. Howdens have treated her appallingly and say it is not their problem. You can not take them to court as you are not a customer of Howdens and the really great trades person that fitted the kitchen can not make Howdens replace or fix the fridge either. Independent company that we called out to fix the fridge initially said he is always being called out to repair Lamona fridges, Howdens now put a 3 year warranty on them but fail to put right the design faults.

Po
Review №14

Great customer service. Awesome kitchens to install 👍

To
Review №15

Everything in stock. Reasonable prices. Friendly staff.

Fr
Review №16

Staff very helpful.

Ca
Review №17

Very helpful. Brilliant kitchen design by Claire.

An
Review №18

Very knowledgeable, helpful and courteous staff, helped me through every step of my various projects. 10/10 will definitely be coming back

al
Review №19

Great experience very friendly people

Ph
Review №20

Very helpful staff on the counter. Think the lads name was Luke

To
Review №21

Great service in here. Was served by Reece las time and cant fault in any way

An
Review №22

Nice kitchens units and worktops and granite worktop

St
Review №23

Recommend by a friend great people helpful and friendly helped me step by step with my project would use them again

Vi
Review №24

Weve always used Howdens and cant fault them. If something needs to be replaced they have it without an issue.Staff are polite and helpful.

Ma
Review №25

All I can say is WOW . From start to finish they are professional , polite , fast and Show that they are true experts in the their field . Very competitive in price and they made our little home project run so smoothly. The end result and quailty they produce is out of this world . I can not reccomend these guys strongley enough and thank you so much

Ju
Review №26

Excellent service, very helpful, cant recommended them enough, brilliant.

ol
Review №27

Nice bunch of guys and girls!!

Gr
Review №28

Very good complete service

Fa
Review №29

Good sale people

As
Review №30

I had the kitchen from howdens worthing and i used howdens first time ever. i have to say guys i will never use howdens again, from the first day of delievery i had to go there everyday for the missing stuff and had to call them at least 10 times a day for small things. i ended up paying £300 for extra for two days to my kitchen fitter because of the stuff was missing in the first delievery came after a week and when i went to speak to the manager(gary) for componsation about the hassell & stress i had he was pathetic to tell me do whatever you want to do but you want get any componsation from here he didnt even apologise for the mistakes howdens made in my case. so guys whoevers reading this trust me dont ever get the kitchen from howdens

He
Review №31

Friendly and helpful

Information
13 Photos
31 Comments
4.4 Rating
  • Address:24-26 Southdownview Rd, Worthing, BN14 8NZ, United Kingdom
  • Site:/url?q=https://www.howdens.com/find-a-depot/worthing%3Fy_source%3D1_ODgxMzA2NS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%253D&sa=U&ved=0ahUKEwi36vCW8uTuAhUGxTgGHcauD5wQ61gIix4oEjBT&usg=AOvVaw1z88JONt2wTleOjzxW5Gd-
  • Phone:+44 1903 208597
Categories
  • Kitchen furniture store
  • Appliance store
  • Door supplier
  • Flooring store
  • Hardware store
  • Home improvement store
  • Kitchen remodeler
  • Kitchen supply store
  • Wood and laminate flooring supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–12PM
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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