user
Grand Mercure Mysore
2203, Nelson Mandela Circle, 60, Sayyaji Rao Rd, Bamboo Bazar, Shivarampet, Mysuru, Karnataka 570021, India
Appearance
Comments
Ak
Review №1

What a beautiful property it is. The hotel is extremely clean and hygienic. Had a lovely evening out there. Brilliant housekeeping team and top class cleaning protocols during this time.Keep up the good work.and also the housekeeping peoples doing very good job

Mo
Review №2

We had a day conference in meeting room. Well maintained hotel. Good air conditioning. Superfast wifi. Awesome staff. Good safety protocol for COVID-19. Meeting rooms are well lit. We will recommend to others for this hotel.

pr
Review №3

Safe and nice place to stay. COVID 19 guidelines are being maintained well. Good ambience. Easy parking, Friendly housekeeping staffs. Rooms are spacious, comfortable and clean. Definitely I will stay again.

Vi
Review №4

Well maintained campus, staff can be more friendly. Very crowded at the time of check-in and checkout. Management can make some plans for a smooth check-in and out. Had to wait for 1hr to get checked in.Food is excellent. Especially the alacart.

ka
Review №5

Great Hospitality, Fabulous and Helpful Housekeeping Team they will make you feel like home away from home where you can enjoy your stay in Comfortable,spick and span rooms at affordable prices.Kudos to housekeeping team for maintaining regular hygiene and sanitation at all times.

Sh
Review №6

We were three women (me and my 2 daughters) staying overnight. On the way from Coorg to Bangalore. One of my daughters had an exam in the afternoon due to which she required a quiet place with internet connectivity. The hotel was perfect for this. Their high speed Internet enabled her to complete the exam hassle free. The hotel also allowed us to extend our stay a few hours beyond the standard check out time so my daughter could work undisturbed. Will definitely refer the hotel and would love to come back. Keep up the good work

SR
Review №7

Excellent stay !!I love the ambience of the room and cleanliness of the room was so perfect ,commendable job by housekeeping team.Covid guidance has been perfectly followedThanks so much.

Bi
Review №8

Worst place, pathetic experience. Rude staff. Run down interiors. Fungus on wall and curtains. Safe without batteries. TV shows not work. Swimming pool shut down. Gym run down. Reception not receptive. Management not bothered. Food is a complete let down. Buffet to a la carte... Its all the same. You will get better stuff down the road. Adding some snaps from my experience. Will never come back.

Su
Review №9

We stayed two days in grand mercure. Very nice hotel. Good and well maintained room. Wifi is nice. Good air conditioning. Nice TV. Good safety on covid 19. Maintained nice social distance by staff.

Na
Review №10

A day with La Uppu was a different experience. The restaurant was keeping a good hygiene and also they were following the covid protocols.Nice ambience with La uppu restaurant.Service team was excellent and helpful staff. Thank you team

An
Review №11

Stayed at the for the first time. It is located near very nice place and appreciate ambience, The hospitality is commendable. Though they were following all government directives of maintaining social distancing, yet they were attentive at all times. Highly impressed with the cleanliness and the hospitality standards.Special thanks to housekeeping team.The cleanliness was commendable.

Ru
Review №12

Stay was comfortable with all hygine and cleanliness was upto the mark felt very much safe in time of covid . kudos to Housekeeping for all the efforts put to make us feel safe , with all the areas sanitized timely . keep the good work up will definetly refer my friends to stay with you guys .

Ga
Review №13

Great hotel stayed two days. Well maintained rooms. Staffs are superb. Super air conditioning. Super fast WiFi. Looby is well lit. Good TV and hotel maintained well. Good food. Good safety on covid.

Sh
Review №14

Had visited Grand Mercure Mysore for lunch , hotel is maintained very well in terms of hygiene and all the safety protocols kudos to Team Housekeeping for upkeeping the areas

Ra
Review №15

Excellent service by Staff at Resturant, Following all the protocol of covid and they have decidcate person for buffet service,Good service, Reasonable menu prices,clean restaurant,Welldone team.

Mi
Review №16

Good room but not enough space to park vehicle. You have park in the open area, my car was taken over by ants overnight from the nearby trees. And before checking in I called mobile number available online many times to confirm my booking but apparently the duty manager was very busy to pick calls.

Am
Review №17

La uppu restaurant..awsome buffet service,clean restaurant.following covid protocol.awsome beverage selection,kids friendly restaurant.all the staff are very polite and helpfull.overall a great experience with la uppu restaurant.we want to surely visit again..

Bo
Review №18

Myself Bobby Sharma,I came La uppu restaurant with my friends for dinner.awsome restaurant.nice seating arrangements.Bar in open area.Nice beverage selection. awsome buffet service,clean restaurant.following covid protocol.All the staff are kids friendly and all the staff are very polite and helpfull.overall a great experience with la uppu restaurant.we want to surely come back again.

pr
Review №19

Grand mercure Mysore,La uppu restaurant.nice seating arrangements.open area named Alfresco very nice area. awsome buffet service,clean restaurant.following covid protocol.awsome beverage selection,kids friendly restaurant.all the staff are very polite and helpfull.overall a great experience with la uppu restaurant.we want to surely visit again.

Pr
Review №20

We stayed here on the night of 25th September.While people said its nice, neat and safety was met, we faced the following issues:1. No one for vallet parking, no one to offer the welcome drink- citing Covid security as the reason. However, no one took our temperature as we enetered the building, if covid was a real concern.2. We had to call the house keeping staff numerous times for essentials. Service was slow.3. In our dinner order, we wanted 3 paranthas for 3 ppl. But they could offer only 2 or 4. This behaviour just prompts food wastage. No solution to offer what was needed was shared.4. The food was BAD. Everything was undercooked. We ordered paranthas, jalfrezi and dal. Paranthas were white, veggies in jalfrezi were undercooked. The dal was not boiled properly. The food was a disappointment.5. Among the snacks we ordered, the vegetable cutlets or something came on a bed of French Fries. But the French fries were just a way to decrease the quantity of cutlets and make the food look scrumptious. Caught you, Grand Mercure.In all, I dont know what the hype is all about! I wouldnt visit this place again on my next visit

Ni
Review №21

We stayed in this hotel. Very good maintened hotel and service. Good Hot water and superb air conditionering is maintained well. And also good staff behaviour. Super fast WiFi. Taken good step on covid.

Na
Review №22

It was good stay room was spick and span which was tremendous in covid times Sanitized rooms.Maintaining every covid norms which made me feels so safe.felt like another home being in hotel.food is really delicious with bunches of varities

Ro
Review №23

Great hotel with great cleaning and hygiene standards. Very humble housekeeping team. Will come back soon guys👍👍

RA
Review №24

We stayed two nights in grand mercure. Great hotel. Well maintained hotel. Rooms are cool. Staff are awesome. Well maintained bathroom. Superfast wifi. Good safety on covid 19. Good air conditioning. Hotel is well lit.

Mo
Review №25

It was a horrible stay at Grand Mercure. First of all, parking is an issue, during covid times the management shouldnt be parking the car yet no other choice so we had to give our car everytime and sanitize everytime. Now coming to major issues during the stay:1. We had been to the palace and water in the room was over. With 2 thirst small kids, called for water bottles, after 30 mins when we blasted them saying kids are extremely thirsty they managed to get the water.2. Second night due to Covid and rush, we decided for in room dining, our food wasnt delivered for 50 mins. On questioning they said the order was misplaced. They retook the order and couldnt give us again for 20 mins saying the burger machine wasnt working.3. Early morning 4 am because we had complained the manager last night, they have come again to replenish the towels, disturbed everyones sleep.4. To add to this we paid 10k per night to get this horrible service. Its a torture.While I see everyone speaking so good about the hotel want to know what went wrong with our stay and what made you to spoil our vacation.

Dr
Review №26

A very comfortable and clean property to spend quality time. We stayed for a night with family. Rooms are spacious amd well furnished. On the higher levels the skyline of the city is a pleasant sight.Courteous staff and a sumptuous breakfast made our stay a satisfactory experience.Overall a good outcome for us considering that we made a very short notice booking!!!!

Ri
Review №27

Nice cozy hotel. Spent some time by the pool as well. Comfortable stay. But dont expect 5 star facilities. The carpet had musky smell. But bathrooms and bed was neat and clean. We just had to spend night there and leave so it was ok.

Ab
Review №28

Great experience !Fully hygiene rooms and completely into covid norms and pleasant ambience.

Mi
Review №29

Its Amazing. The buffet here Is really delicious. Stay at this hotel for a stunning experience.

Ra
Review №30

Stayed for two with family. Well maintained hotel. Hotel staffs are extremely good. Super air conditioning. Superfast wifi. Good hot water. Building maintained well.

In
Review №31

Grand Mercure Mysore is a very good hotel. Maintenance and service are good. We stayed here for 2 days, hot water and AC are maintained cool. Also staff behaviour is very decent. Totally we loved the hotel.

An
Review №32

I can say with absolute certainty that this is one of the best spas in Mysore . The staff here are extremely well mannered ) is very helpful and sweet.will recommend the Aromatherapy spa to all my friends and colleagues.

Is
Review №33

What a beautiful property it is. The hotel is extremely clean and hygienic. Had a lovely evening out there. Brilliant housekeeping team and top class cleaning protocols during this time.Keep up the good work. Kudos to everyone.

Ch
Review №34

This is a place you must visit if you want to relax. The whole experience was soothing. The therapist was well trained and did focus exactly where I wanted to.Grand Mercure thanks

Sk
Review №35

Excellent cleanliness and thay are maintained covid protocol properly

Up
Review №36

Great place to stay in mysore. Perfectly located. It is near to all the tourist spots. Staff is polite. Absolutely clean. Nicely maintained. Food is awesome. I would give 5 star for food. I would definitely come back to this place.

NA
Review №37

I am from Delhi and had been on a visit to Mysore .Honestly amazing service and wonderful interiors.Well maintained spa with well trained and courteous therapist.O2 spa

Pa
Review №38

I stayed at the hotel for 2 days i wondered housekeeping team know my preference,The same was not expected from them thanks so much.Rooms are very hygienic and well maintained.

Ch
Review №39

Hi myself Chinmayee,I got a day with my friend in la uppu the restaurant has got a good ambience. The dinner was super for the day.The F&B team had given us a good and excellent service.The Alfesco restaurant is awesome to have a candle light dinner.Overall experience was super.

Pr
Review №40

Nice stayHappy stay to here they have amazing staff specially thanks to housekeeping teamWell maintenance room superb cleanliness.

Pr
Review №41

Good place to stay in Mysore. Well maintained and hygiene standards are well above average. Food at the only restaurant currently operational can be improved, though it is not bad. Only needs a little more twerking to make it more tasty.Parking can be a bit of a bother here as there is insufficient parking space. If you get here a little later in the night you need to struggle to find a parking spot.

Ka
Review №42

We are stayed at grand Mercure for our one day conference. Great hotel. Well maintained hotel. Staffs are really asset of the company. AC cooling is good. Rooms are well maintained. Lobby is well lit. Superfast wifi. We will stay back again.

Ma
Review №43

Stay is decentGood space for kids to stay. Pretty much in city center to stay and visit places in mysore.Reception staff is good. Not courteous but enough professional. If kids enjoy Tonga ride and some let kids play in garden space with the games they have placedMy challenge and low rating is for their F&B depth1. Fallen insects In food.. they removed the bowl and replaced the same..hope just didnt remove the fly and place it back2. Fallen dead insects in plate stack up..when informed the person their informed it must have just happened3. Food taste, options etc Pretty basic..nothing to 5 star standard. Esp their morning breakfast and buffet dinnerOnly suggestion to ppl..go for live counter, or Ala Carte. Dont go for what is served..Ala carte is super disappointing so would suggest eat out side, Mysore has some amazing option or swigy yourself some good food

Ma
Review №44

We stayed here on 9 Sept 2021, such a warm place. Truly comfortable and luxurious stay. The staff is polite and graceful, special mention to Mr. Debnarayan who made extra efforts to make our little 3 year old baby feel more comfortable. Wonderful hospitality.Also I wish to highlight that the location is absolutely convenient.Keep up the iod work, we look forward to returning back here very soon.

Ar
Review №45

Had a very good meal in la uppu, all staffs are very good in la uppu specially mention the name Durga ,Devnarayan,Uttam,Rajat and Pavan.

ni
Review №46

Staff very courteous…manager Mr kanchan kumar…restaurant staff each and every one…even the housekeeping was brilliant..top notch services all through my stay…baby friendly as it has baby food , separate playing area… must visit with family

Na
Review №47

Nice hospitalityIt was a pleasant stay at grand MercureFront desk has amazing staff and very helpful to us.Special thanks to housekeeping team as they maintained my room super clean.Thank you.

ab
Review №48

The hospitality provided to us by Grand Mercure is unparalleled. Accommodating all our requests, asks and desires without a fuss. And on top of all of this being extremely affordable too. Amazing time and stay

di
Review №49

Its a good place to stay if you come to mysore. Dont get deceived by looking at it as a five star hotel. Its more of 3 to 4 star.You can pay around 2k for rooms here. Breakfast spread in buffet was good and has good taste as well. Staff are a bit slow with the request but are friendly. Overall a good decent place to stay if your planning to stay at mysore.

Pr
Review №50

Had a great experience... The staffs are very nice... Specially housekeeping staffs are excellent.... Rooms are cleaned properly... All over experience is pretty impressive...

Ay
Review №51

Great hotel located in center of Mysore. Stay was awesome. Well maintained hotel. Superb staff. Hotel is well lit. Super fast wifi. Good air conditioning. Lobby is looking nice and well maintained. Good safety on covid protocol. We will stay back again.

An
Review №52

Definitely not a 5* property that is being claimed.5* property tariffs but 3* value and service.Staffs have their own minds and it was my fault to expect good service from the property assuming it would be the same to that of their Koramangla, Bangalore property.

ar
Review №53

Rooms are clean and comfortable. Food is very tasty. Room service is good. Breakfast and dinner buffet spread is good. It is well maintained, good to stay with family and friends. It is well located in Mysore, all tourist attractions are not far.Found the service by a trainee named thanuja very nice👍🏻👍🏻

Gy
Review №54

Hotel staff are very friendly, Well maintained parking and valet service

Kh
Review №55

Well maintained room .hygiene nice bathroom. Staff was very friendly. Nice decoration. Early check-in and checkout. Housekeeping service was very good. Good saty,quick service and nice location

Ta
Review №56

Cozy rooms. Loved the ambiance. One thing which can be improvised is that they should have to mention to their guests at the time of arrival about all the other facilities.

Pr
Review №57

Great hotel. Well maintained hotel. AC and hot water super. And well maintain bathroom. Good TV and number of TV channels are available. Taken good safety on covid.we will come back again.

Ha
Review №58

The Place and Staff are very nice .Very Good Ambienece .The therapist and facilites are very good. Shashikala is very good and talented faculties in Arom Spa . It is my favorite place when I wish to de-stress.They truly understand their customers and go all out to make each and every experience a WOWThanks Grand Mercure

Vi
Review №59

I was lucky enough to gettherapy at the spa by grand Mercure O2 spa . The staff where professional and I enjoyed starting with welcome drink. Lobby was excellent and I would recommend her. I highly recommend the spa its beautiful and comfortable. People working there are lovely. Thank you

Sh
Review №60

Great hotel. Myself and family was stayed two days. Well maintained hotel. AC and hot water super. And well maintain bathroom. Good TV and number of TV channels are available. Taken good safety on covid.we will come back again.

Sa
Review №61

Amazing stay. One of our best stay till date. Excellent rooms, courteous staff amazing facilities and great hospitality. Love to visit again recommended for comfortable family stay

Ha
Review №62

Fantastic place to stay, Clean, Cozy & well maintained rooms…hospitality @ it’s best

Ma
Review №63

My friend and I went to this place expecting a nice spa, but it definitely is above and beyond! Great welcome, welcome drink at lobby , great explanation and welcome from the manager! Made us feel at ease right away. Thanks to grand Mercure Mysore

Na
Review №64

Fantastic experience staying at Grand Mercure at this pandemic time. Appreciate the gesture and service put forward by Mr. Debnarayan. Pleasant service which everyone will surely like. Safety and Hygiene taken care off. Good food.

S
Review №65

Wonderful place to stay...good food..most of all all areas of service from reception onwards were very good, prompt, courteous and polite.. thank you.

Ko
Review №66

We stayed 2days grand Mercure. Great and Well maintained hotel. Staffs are awesome. Good air conditioning. Hotel is maintained covid protocol all the times. Good size TV and good channels. Rooms are well maintained. We will stay back again.

Ad
Review №67

Hi myself Adhithya,I got a day with my friend in la uppu the restaurant has got a good ambience. The dinner was super for the day.The F&B team had given us a good and excellent service.The Alfesco restaurant is awesome to have a candle light dinner.Overall experience was super

vi
Review №68

Im a regular visitor of this spa. Loved all the body massages here,specifically Thai & Balinese massage. So relaxing !Facial services are also too good. Have taken all services right from spa, foot spa, facials . Customer service is too good here.Thanks, ode spa Mysore grand Mercure

Sw
Review №69

Amazing hospitality.....Great place....Great food....We loved services from Dev Narayan.Would love to come again.Amazingly clean.

Th
Review №70

Decent rooms, welcoming staff, restaurant service and food is stand out. They have got a nice outdoor dining area. The room service was very good.worth the money.had a pleasure n good stay

Su
Review №71

Hygiene bath room ...Clean and soft towels ,bed was super clean towel art.its very nice

Th
Review №72

Good stay... Has a pleasant atmosphere... All the amenities are well maintained and really good... Food is amazing... Nice hospitality.. Nice faculty.. An amiable atmosphere .. Worth the Stay and well maintained

Vi
Review №73

We had a very nice time in this hotel. This place has friendly staffs and waiter/waitress, excellent food, nice ambience especially pool side dinner. Overall, its value for money...

Ma
Review №74

Great hotel. Rooms are well maintained. Good TV and super air conditioning. Hot water superb and well maintained bathroom.

Ab
Review №75

Friendly and polite staff. Good decor inside the rooms. Food can be a lot better, would say it is bad but surely there is a great scope for improvement.

Ka
Review №76

Had a birthday function in banquet hall. Well maintained hotel. Good air conditioning. Nice staff. We enjoyed and recommended for everyone.

Sa
Review №77

Good stay, hygiene, and cleanliness under covid19 guidelines. Breakfast, dinner is well served with social distance. Amazing Tea, well prepared with the live tea counter, mostly the traditional way makes it a good tea, rather then the dip or instant one.

Mo
Review №78

Dev Narayan is a nice person & we had a nice breakfast because of him.

Mu
Review №79

Highly appreciated to housekeeping team as they maintained my room very well and superb cleanliness and nice amenities.Thanks

Va
Review №80

Stayed with my family. Our stay was extraordinary. Well maintained hotel. Staff are superb. Bathroom are well maintained. Super fast wifi and good TV. Good food and super service. Hotel is well lit.

Pr
Review №81

It was pleasure to stay at Grand Mercure. The hospitality at the hotel right from the front desk to the check out time was excellent. The chef Mr. Satya was enquiring about the food at every stage and was offering to serve special dishes. Overall an enjoyable stay worth recommending to everyone

Ju
Review №82

We came for dinner restaurant staff is so kind and cleanliness is very good

Am
Review №83

The hotel decor was very elegant. The reception staff was attentive friendly and knowledgeable and went out of their way to ensure a positive experience. All areas were clean and well maintained we had opted for suit room and room was specious and well maintained and spot on

Ra
Review №84

We stayed one week for isolation. Great and Well maintained hotel. Staffs are awesome. Good air conditioning. Hotel is maintained covid protocol all the times. Good size TV and good channels. Rooms are well maintained. We will stay back again.

Vi
Review №85

A decent property in Mysore. They followed all Covid related protocols strictly. Adequate parking available. Rooms are spacious and comfortable. Beds and pillows are good and comfortable to sleep. Rooms are disinfected and clean. Check-in experience was very quick and decent

Il
Review №86

We stayed one day in grand mercure. Well maintained rooms. Super air conditioning. Staff are awesome. My son is enjoyed in bathtub. Well maintained hot water. Good TV and enough channels. Parking is good. Taken good steps on covid protocol.

SA
Review №87

Awesome place to stay at if anyone visiting Mysuru, hotel to close to all the historical places of Mysuru. Staff here are very helpful and keeps the customer first and prime attitude, buffet food at breakfast and dinner are both rich in variety and very yummy. Overall I will rate this place 10/10.

Ja
Review №88

We had a very good stay and a great dining experience. Debnarayan was very helpful staff. He will be a good asset to the hotel. Kudos.

Ru
Review №89

Great service at ode spa , foot massage & facial was awesomeThanks to grand mercure

Dr
Review №90

It was very good experience at grand Mercure. The staff is very polite and welcoming. Food is awesome and liked it much.Would like specially mention about Debanarayan, his hospitality and services are sooo good.Thank you grand Mercure for our nice and pleasant stay over here.

Ar
Review №91

Great hotel. We had booked two days in grand mercury. Well maintained hotel. Rooms are clean and well maintained. Super fast wifi. Good TV. Well maintained air conditioning. Staffs are awesome. Hotel is well lit.

An
Review №92

After reading many good reviews about this property in Mysore I wanted to stay there and called them on their front desk around 4.30 PM and the lady transferred me to their reservation desk and no one would answer. It ringed for max time and the call got disconnected. So I called them again and updated them the situation and again the lady transferred and same situation. Because it is covid time I wanted to stay at safe place, ofcourse there are other hotels too, but since I had read about them, thought of getting it there itself. It is very unlikely of my nature, but I called them around 7 times and it just rings . I can understand its pandemic and skeleton strength at hotels, but they did not even bother to call me even after me leaving my contact number. Finally I decided to check on other hotel as I was to travel the next day and booked at an even better property. Those guys lost a customer for lifetime. Without experience their service I could get a feel of their approach...🙃👎

Pa
Review №93

Pleasure experience staying at Grand Mercure at this pandemic time. Appreciate the gesture and service put forward by Ms. Sneha. Safety and Hygiene taken care off. Delicious food

Sr
Review №94

Amazing hotel to stay with an amazing staff s. have put in great work to keep things neat and clean. Loved the room and the ambience. Gym was good. Friendly staff . Girl swati Did great help

Am
Review №95

Comfortable and food is great.... especially service of vikash in restaurants.

Md
Review №96

It was a very comfortable stay. All the staff are good especially housekeeping did an excellent job, they was taken care of me like a family.

An
Review №97

Stay was excellent. I was there for 3 days. The staff were kind and helpful and very supportive. Room were clean and tidy. House keeping staffs did a great job

As
Review №98

DECENT room, Feeling very comfortable and clean place to spend time with friends and family. Special thanks to Kumari and Anusha for being polite and friendly towards their services. Overall we are satisfied with the stay and wish to be again.

dv
Review №99

This spa is nice. Had a fantastic deep tissue massage from Anamika. She did an excellent job. Worth experiencing while staying at the hotel Grand Mercure.

Na
Review №100

This spa is nice. Had a fantastic deep tissue massage from shashikala. She did an excellent job. Worth experiencing while staying at the hotel Grand Mercure.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2203, Nelson Mandela Circle, 60, Sayyaji Rao Rd, Bamboo Bazar, Shivarampet, Mysuru, Karnataka 570021, India
  • Site:https://all.accor.com/lien_externe.svlt?goto=fiche_hotel&code_hotel=9306&merchantid=seo-maps-IN-9306&sourceid=aw-cen&utm_medium=seo+maps&utm_source=google+Maps&utm_campaign=seo+maps&y_source=1_MTUzNjMwMTgtNzE1LWxvY2F0aW9uLmdvb2dsZV93ZWJzaXRlX292ZXJyaWRl
  • Phone:+91 821 402 1212
Categories
  • Hotel
Similar organizations