Great prices for real leather accessories

So I spent an approximate of 400$ for shoes/boots. Two of them were not glued properly so I decided to bring the boot back and all I got was i cannot do anything for you, its not my problem if you cannot walk with heels. - Mariette....... so we checked the boots and all of them were glued properly and the one I had was not. So yeah, dont bother going there. Unless you want someone to shake with attitude while they are talking to you .

Please be aware before you buy anything from them. The quality of their shoes is inexistant, not to mention their service is horrible.I purchased a pair of leather boots and after a month only, there is a visible hole on them. I reached out to them only to be told that this is “not a manufacturing defect” and it is due to wear and tear. I insisted that I’ve only owned the boots for a month and wore them 3-4 times only & indoors only. They continued to insist that they will do no exchange and no refund. What a scam. I will never buy from L’Intervalle again.

I saw the first LIntervalle store at Sherway Gardens and was so happy to find a store offering innovating and fashion forward footwear with premium quality at an reasonable price point! Ordering on-line I had to do some size exchanges, all customer service relations via email and in-store is amazing, they are super supportive and aim to keep you happy!Great company, amazing footwear selection! - Thank you!

The Carrefour Laval location: BE AWARE and DON’T GET FOOLED by their promotions! It’s a SCAM. The manager MARIETTE is desperate and will say anything to make a sale. EVEN REGULAR PRICE are FINAL SALE, something that the manager Mariette and all the employees will clearly NOT tell you. Ex: if you buy the 1st pair at regular price and the 2nd 50% off, BOTH ITEMS ARE FINAL SALE. If you return an item at the store, they will refuse and tell you to write an email as there is NO CUSTOMER SERVICE NUMBER, the only way is to write an email to the head office which takes endless time to answer back, and at the end, there is no point as they will NEVER reimburse you!l. Don’t bother this store, Aldo, Browns, SoftMoc, the Bay have better policies. BAD SERVICE, DESPERATE salespeople, LOW QUALITY products. Never stepping a foot again at L’Intervalle.

Very very bad service don’t buy there they did a discount of40% the second day I bought the shoes even the fact it is written on their bill that they do adjustment 7days after they never did my bill d’ajustement and their quality is extremely bad very low end show very bad quality

I love everything about LIntervalle

Very very VERY bad customer service and the store policy is unacceptable.

J’achète les bottes de l’intervalle depuis quelques années maintenant…Je n’ai jamais été déçu de la qualité de ces bottes jusqu’à cette année… apres avoir payer 300$ pour des bottes qu’apres seulement 2 jours la semelle s’est deja dégradé..Je perds des bout de semelle quand je marche.,.Le service a la clientèle n’a rien voulu faire et on oser me dire que c’était de l’usure normal!Malheureusement je ne vous recommande pas du tout ce magasin la si vous voulez un service après vente.

I bought some very beautiful sandals, very original. A wide selection of merchandise at this store - love it. I always come to this store when I am in the Carrefour Laval shopping center

The cutest shop. I loved the good humor of the saleswomen. I especially recommend their shoes made in Brazil and Italy

Very very bad experience .... first purchase fault in the boot, no refund they give me a credit note. Second purchase ... I fall in love with a boot that they unfortunately dont have in my desired size and color. I was suggested to order online and to avoid delivery costs to receive the order in store .... and well after 5 weeks of waiting and no way to get an answer, I was offered a refund that I accepted but when present to me on site I was told no, it is not possible because I had a gift card ....... Ah yes! I forgot I also wrote to customer service to get the correct information on my delivery and I NEVER got a response ..... so think twice before shopping at this store .

I love this brand and have been a loyal customer since I arrived at MTL in 2015 but I must say that the after-sales service is perfect. For a local brand, failing to promote high quality at least make up for in-store friendliness ... Times are tough for everyone. Remember that it is the consumer who pays the wages at the end of the day.

I bought two pairs of high heels this evening and I was very satisfied with my visit to the store. The two saleswomen were very nice and helpful. I thank them very much for their patience! I tried at least five pairs of shoes, each in 2 different sizes, and I hesitated for a long time!However, reading all the other comments, I admit that I am a little afraid for the quality of the shoes. If there is anything, I will update my comment!

I bought a pair of boots at $ 270. After wearing them for a single day, I feel that there is a defect on the boot when I walk and I realize that the sole comes off. Disappointed with the quality, I go to Intervalle and ask for a refund. We refuse, Im forced to exchange, but suddenly I notice that all their pair have soles of very bad qualities (they are simply stuck, and not very resistant.) In short, I explain that I really want a refund, that no other model interests me, especially not after this experience. We refuse categorically! I ask to speak to the manager, after a good 10 minutes trying to convince her she still refuses! Im forced to take another pair and MORE of the same value, ie, she did not even want me to take a cheaper model, she did not expect to pay me the difference: o Its quite shocking as political, frankly, between losing $ 80 or a customer, the decision is not complicated! I had to insist, introduce myself 3 TIMES in store to try to solve the problem! In the end she had no choice because I was hyper insistent and I did not intend to let go! The staff was unfriendly, when I returned the 3rd time to do the exchange, the employee dared to tell me he did not think my boot had a fault, like what I exaggerated! Serious, Interval, Im too disappointed, but not nearly and was the first and clear last time I buy there. I lost my money, I end up with a pair of boots that I do not like and an experience that leaves something to be desired. I do not advise anyone to go shopping there. For boots, there are better places.

Extremely disappointed after-sales service. I bought shoes at the Eaton Center on June 2 for my wedding, as I was hesitating about the vanilla color (no white available and no dress with me), the saleswoman convinced me to buy since the return within 14 days would be easy if it did not suit. Have actually gone back to the Carrefour Laval branch (closer to home) on June 4th. Clearly, the seller did not want to take shoes sold in another branch, seemed to look for a defect, refuses reimbursement because MINI traces under the sole (the shoes were worn a few minutes at the Eaton Center, never again after !). I felt humiliated, as if someone called me a liar. Call Eaton Center, we refer to the parent company by email, no return after the first email, raise, refund refused. My spouse works himself in a shoe store and can not get over their bad service. I liked the idea of ​​buying a Quebec company, but it will be the last time.

Horrible experience. Whoever appears to be the manager offers the worst customer service and clearly seems to be intimidating saleswomen. A real disgust, I cant even believe it yet !!! Never go there !! There are other interval shops that will probably be better (easy to beat!)

The prices are low but poor quality, the shoes do not last long on your feet. Heels and shoe material wear out quickly. They say they are made in Spain or Italy, I doubt the authenticity. Save your money for a better brand.

The worst customer service. Does not offer refunds on manufacturing defects. Very high prices and poor quality!

Excellent service, ask after Sabine the best seller at interval, so much good advice

Excellent service and so many beautiful colorful shoes! A great discovery