My favorite part of going shopping there is running into Stewart hes the nicest guy in the whole store its always a pleasure running into him Ive never seen anybody work 7 days a week all year round
This nice store has wonderful products, excellent sales staff. Its so nice EXEPT the RUDE, IMPOLITE and more other words cashier. Her name in the receipt is Sofia Ch.. No need to write the full name.It is So pity, you guys have so wonderful people around the departments , they are helpful, polite and they make you feel to come back.But put her as a cashier the last impression you have is disgusting. I really think twice to come back . Even my friends notice the same think for her.Please keep in mind I dont know her in person.Thank you.
My husband and I love this place. Its been our number one store for more than 10 years. So many fruits, vegetables, and legumes & grains choices. Plus its cozy and makes the shopping experience even better.
When youre a vegan, one can easily differentiate between organic produce, legumes and nuts compared to conventional food. Organic food taste much better, and INSTANTLY make you feel better. When I shop for expensive organic food, I EXPECT true organic food. Marché Tau should taste what they sell (especially their bulk with no labels) as organic before reselling. Search the Internet for organic food fraud on the market. Organic sections of supermarkets are less prone to mislabeling, though not infallible.
This place is really good!! Wish they had which Meats are on special weekly. Also really would like to have regular organic ice cream and cakes that are NOT gluten free!!!
This brunch is just okay compared to the one at Pointe-Claire.went their today since i was around the area. place felt compact. obviously they wanted to place as much item as they could.was a little disappointed at the ready to eat section, thought it would be the same as i. Pointe-Claire. i usually order 3 types of salad for 7.99, with the chicken salad as a choice at Pointe-Claire they just charge me extra.At Laval however, i was told the chicken salad cannot be combined with the 3 choice of salad. i asked her again if she can just charge me more i wouldn’t mind, but she insist to order it separately. welp, guess too bad for me hehe.Bottom line, Laval branch is just meh. Pointe-Claire is super flexible in terms of whatever a person would like to order. They allow me to mix and match to my liking. Also, Point-Claire branch are more considerate on the space the clients walking area and not overcrowd the walkways with their products.
Clean fast shopping for natural organic products I like the soap sección I get black soap to clean and is amazing service ok
Food is fresh lots of choices especially for gluten and keto products but service is extremely long at different counters. Make sure you are not in hurry when shopping there!
I had to say that the employees if this place are spectacular! For being myself in the service industry its rare you come across such wonderful vibrant and positive employees!!! From the young lady at the door greeting you (covid sanitary conditions nshes greeting people), to the incredible kitchen staff especially the happy go lucky African American guy Working in the back serving us with positive encouraging comments and a smile even with his mask. His energy is contagious and made my day! Keep doing what youre doing you should be a motivational speaker lol Thank you as just shopping there made my day
Wide variety which is fresh, safe, healthy and organic. I especially love the hair dyes. Great service, pricing and selection.
I shop there every single day
Massive health food store that is well stocked with whatever you might be looking for: fresh fruits and veggies, meats, dairy (and non-dairy), vitamins, protein shakes, personal hygiene products - you name it. They also have a section where they offer pre-made meals (I believe they prepare some of these on site, while they also carry certain items from Aux Vivres).Service is good and the store is always clean when I go. Pricing can be expensive depending on what it is youre buying.They got parking that they share with other shops - its fairly big but can sometimes feel cramped if its full.
My fave store of all time
Big store with great health products / supplements and high knowlegeable staff!
My favourite stores. Vegetables and fruits are fresh, even the ones on special. The store is clean. People complains about kitchen, but they have to keep in mind that it is grocery store and not a restaurant ! The kitchen is not a number one priority. For administration: Id like to see more package free options for vegetables and fruits. People are getting more concerned about waste reduction. Working in this direction will eventually attract more clients. Thank you
Very clean...good selection of products...would like to see more keto items..a little pricey..
I went and everything was amazing. Till I got to the cashier. First of all, she didn’t even look at us when she was speaking to us. She kept staring at the computer and mumbling thinking that we would hear her. She made a mistake by not scanning an item and I picked it up to put it in the bag and she yanked it out of my hand and was very disrespectful instead of asking nicely to give it to her, and when she asked us if we wanted a bag, we said yes. She looked as us and said that the bags were right in front of us. I almost wanted to tell her that was her job. Worst cashier ever.
Last Wednesday was my first and most probably my last visit to this Tau location. (They say never say never but Im pretty sure in this case.)Overall I was first hit by the ambiance in the store, very electric, very loud, thats totally out of the ordinary for a natural food store.I ordered a sandwich from their food counter. After warming it up, they simply placed it in a plate, no tray, on the small counter between the display and the cash register. They then proceeded to complete three transactions over my sandwich. One lady dropped cash on my plate and a second woman took her handbag off the floor, onto the counter, and partially on my plate. The cashier showed no preoccupation at all from my food becoming a piece of counter rubbish. I was so turned off by the experience, I just left.I went down the street to the competition where the ambiance was more relaxed and where they have plenty of space to prepare your food and serve it up to you only when you walk up to the cash register.What worries me the most is that the staff shows absolutely no care in the world for your food right in front of you, it just lets me imagine how bad it can be when were not looking. Handling food in this manner is just not right and as far as Im concerned shows a total lack of respect for the paying customer.
I was there not long ago,first at the entrance,the lady told me that because of safety,Im not allowed to bring my own grocery bag,she said I have to use theirs.i said ,ok,I hope they are free? She told me ,no,we are charging for it! I started laughing and told them ,that they are not allow to prohibit my own bag and force me to use theirs and pay for it!! The manager come and listen the conversation and after I made this logical argument,she looked at the door employee and say,hmmm whatever! Great leadership and customer service guys
Good organic market
I often go to the store to get some raw materials and I find the in-store service quite good as they go out of their way to help you find what youre looking for. The service on the phone is another story and Id rate it at 0. I have called the store a couple of times to see if some items had arrived and this is the experience: call, get transferred. ... wait over 10 minutes or get hanged up on or forgotten... The call should not take more than a minute but instead I get to next to none service. Hope the store works on this issue so we can work better together.
It amazes me when people talk about staff and how they didnt treat them with care well let me tell you something you are dealing with people who earn minimum wage salaries and mostly youngsters who care less no matter how much training they get they are what they are I believe Tau is a great place they have excellent products yes you can find sometimes certain products that are cheaper somewhere else but that is normal, with regard to fruits & vegetables I happen to see where they get their produce from I can assure you its 100% organic and best quality. I love the place and I will always be a loyal customer thank you.
Surprisingly helpful and knowledgeable staff! I needed help twice and both guys were awesome. I wish I knew their names.Wast choice of gluten free products.
Customer telephone service is horrible. I called 5 times over the last 2 days and have been put on hold for at least 10 min before being hung up on ( every time !!! ). all I wanted was to know if they had a certain product in stock. Is it too much to ask for ??
I dont like it and Im angre when I buy propolis 48$ with taxe 50mg and after 2 day I knew there is the same 50 mg in the pharmasy its 11 $with taxe.
The gluten free section treated their staff absolutely horribly in front of the customers on multiple occasions. Customers heard yelling and were uncomfortable with the situation that Susie put her staff in. Also the food I bought there disagreed with me. Overall experience is always horrid.
I do most of my shopping here. Ive had a few issues but they kindly help to fix it. Downside..The fruit sometimes doesnt ripen. Thought it was my mistake but i bought it again and the same happened. It was mangoes and papaya!
Is changing for good. A nice place to buy healthy stuff.
This is outrageous! On my receipt was a product that I didnt buy and it wasnt in my bag when I checked it back home. So clearly, the cashier scanned it while I was getting the groceries out of my basket. Avoid this store if you dont want to be robbed... Literally!!!
I used to frequent this location until I had a horrible experience with the manager Katrina. I will never be going there again. This is the only store that I know of that has a manager that disrespects clients when you ask for a service. Stay away, there are many other alternatives to go to. ADDING TO REVIEW. 8 months later the store has decided to reply to my original review telling me to come back and that Katrina is gone. Since I can’t reply to the stores reply I will do so here. No we respectfully won’t be coming back. As I said in the original review there are many other stores that will treat you with respect. The store is lucky I have not posted the video of Katrina yelling at us and disrespecting us. No thank you.
It’s nice but stupid rule minimum 10$ for credit card where we r in area peoples no longer carry cash all in our phone!! I told the manager many months ago and did nothing, it’s not professional for a chain of store u look small, better organized at Avril !
Bad service, gluten free bakery was NOT gluten free I had a bad reaction and had to go to the doctors.... they treat their employees like trash, she was yelling at them in front of me... very disappointed.
This is probably the best place in Laval for healthy food. Very easy access, a few minutes from Montreal. They regularly have sales that makes the bill affordable. Also located near some other interesting places like paccini, bulk Barn...
This place is my favorite place when i am looking for organic options. However, prepare your visit by looking at their weekly discount( you can have access To it on their website) . It is easy To end up with a high amount on your bill.
Had a bad water melon and they refunded me no problem.
I work there, amazing organizational culture. Most people are happy to work there and you feel this vibe in the store. :) I hope to see you there.
They always have the best variety and prices and the staff is friendly and knowledgeable. They carry the best chocolate too
Overpriced and terrible service.Some of their products can be found at Adonis or Super C (the exact same products) for a fraction of the price.The cashes are inadequate and outdated for the amount of clients that now shop there. The cashiers are extremely slow, regardless of long line-ups. You are expected to bag your own items without so much as a thank you.I would avoid this place, except they do actually have many products that are difficult to find elsewhere.
I went to the salad bar with a friend and we were the only 2 people there. It took the 2 girls serving us 25 minutes to make it, while infront of us. This is understandable, as they were having elaborate conversations about how they wanted to go home and go on their breaks in between, and even had the gull to give us attitude. The salad was not good either. If you want a good salad made on the spot in the Montreal area, go to National on Sherbrooke. Theyre fast, nice, and efficient, not to mention cheaper.
Good selection of fruits and vegetables. Very knowledgeable and friendly butcher. Smoothie bar. A few seats and tables to eat there.
Buy your fruits and vegetables here. Prices are good and the fruits and vegetables dont rot the next day. The Salmon also is a good price.
I love Marche tau, the only thing is that its way overpriced. When Avril opens up they will have major competition. One example of an overpriced item would be fish in a can. I can find them elsewhere at less than 4$ and at Marche Tau its almost 7$ so thats almost double. Also, at the cash they take too much time, its like they are falling asleep. Before I could understand it was a small grocery and not a lot of people came but now that its getting bigger they have to get with the program.
Staff isnt trained properly to deal with customers.
Super clean Store . Amazingly fresh produce . Hell of a lot better than the Metros andIGAs
Mon nouveau marché préféré. A lot of organic choices. The little bistro and hot food spot is pretty good as well. A little pricey, but everything is of better quality.
Great location to find organic products. But! No reason why everything should be double or triple the regular price of other stores. So shop around.
I bought a hair detangler here and its been one of my fav hair products. High quality items, would come here again
Im giving a 3/5 only because of the great selection of products, they have from Manuka honey to Tahitian Monoi, they even have meat. The service is really bad, too often the employees cant help you find what you are looking for. They rarely answer the phone. The prices are too steep and they rarely have good promotions . The cashier are not very enthusiastic
Just go and buy what you need ! You will be satisfied
Wow. What a selection of gluten free foods.
Well organized, the produces well arranged and properly displayed and priced.
Wow. Healthy choices, fair prices.
Enjoy the staff, great products, I’m there every Friday!
Disagree with the you have to bag your own, Tau is one of few that still bags your items, i go at least once a week sometimes 2 , never had to bag my stuff (since 2008).Another comment reads, overpriced, I sincerely believe some items may be, however they have many items that are same price as IGA or Metro and they are organic. Many like eggs and milk (organic ) are less expensive than organic at metro or iga, if you compare to Rachel Berry another organic store Rau has lower prices by a mile .:)
My go to healthy store ! Knowledgeable staff
Pleasant and knowledgeable staff, great selection and competitive prices.
Helpful staff always happy to give their informed guidance without pushing any particular products. Wide variety of products.
Great products and quality, a bit on the expensive side, store looks great after the renovations. Omg soooo many flavors of Kettle brand chips!
Found what I was looking for. staff was very helpful this store expanded so much since the last time I visited.
Love the choice, staff are friendly and prices are ok
Its big and has a very good selection of products.
So far, the largest Tau outlet Ive seen. Impressive!
Complete selection for your bio-natural needs. Priced accordingly.
Great natural and organic product store. Some products are well priced others are very expensive so shop around.
Excellent grocery to get healthy food and alternative diet options
Very good product for natrual healing and health
Staff seems lost most of the time!And when you call to ask if they have a product available they have no idea if they doOr your get transfered from department to department ! Spending 15 min on the phone for nothing
Very good service and quality
Great place for your health needs.
I like to go there. Staff is great.
This place changed since they renovated, I Found this market very noisy and felt i was in a Fast-food chain in a food court of a Shopping mall.
Bio, vegetarian and vegan products for reasonable price!
Wide variety of bio products with good service
Location is a bit off but there is a great deal of variety in the products you can find here
Good selection of organic food but check the specials as some stuff can be expensive but otherwise good.
Great health food store.
Great selection of products and helpful staff
Price a bit high but what do you expect for bio food.
Good food of nice quality
Great selection of healthy products
Overpriced on numerous items but good selection of supplements
Love love love it !
Loved the pizza
They need to verify expiration dates...
Great variety
Good selection
Quality food!
Plenty of choices for healthy food
Very clean
So and so
J’apprécie leurs produits mais je suis obligé de mentionner qu’ils ne font pas appliquer les consignes sanitaires à leurs clients. À chaque visite je vois des masques sous les nez et les bouches, et les employés ne leur disent rien à moins qu’on leur en fasse mention.Et aujourd’hui, le clou du spectacle a été un couple qui parlait à une employée en naturopathie, avec les masques sous la bouche, à moins d’un mètre d’elle sans qu’elle ne fasse aucune remarque. J’en ai parlé à un autre employé mais ai revu ces personnes quelques minutes plus tard, les masques toujours sous la bouche.Ce sont des comportements inacceptables et honteux, que ce soit de la part de ces clients ou des employés qui ne font pas respecter les consignes.
I recommend it, I have never had a bad surprise. The meals prepared are all delicious, well done to the chefs who are super nice 👍. Thank you for being there 😃
I bought maple almonds, I had seen $ 17.99 Arriving at the checkout as I had other items it went up to $ 67 I paid but went outside I looked at my bill and saw that the almonds were $ 37.99 I went back inside to see if I saw wrong and indeed I saw wrong. I go back to the same cashier (because her checkout was free) I explain my error to her and I find it a little too expensive, she answers meDidnt you notice when I gave you the total? I told her no I didnt realize at the time, she told me you didnt have to go to my cash register for that but in any case ...The checkout was free would you like me to go to another checkout, she replied NO NO thats correct.Very impatient and unfriendly, when you work with customers MADAME you do not say that kind of thing there.
I am a customer at TAU Laval, honestly, in general I am satisfied but this time I was angry because the white nectarines I bought yesterday looked like thawed (brown flesh) yucky, I almost threw up, please check your goods, i know mistakes can slip but threw 2 pounds in the trash c not funny.
When you are closed, put it on Google maps, dont let people come and go, I saw dozens of people coming and going and who are unhappy especially old people who can barely walk, think to your customers
A lot of choice and quite low prices for fruits and vegetables (for organic). Big defect beyond the control of the grocery store: the parking lot is very dangerous, people drive at full speed, we are quite afraid to cross the parking lot each time, there are not enough security measures (signs, separations, donkeys, pedestrian crossings ...)