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Capital O 16703 Hotel The Platinum
BA169, 1st Ave, BA Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India
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sh
Review №1

I loved the service and the quality of rooms . Staffs are supportive and cooperative also.Quality of room is really good but there was a smell of cigarette in room when I just opened for the first time and that could have been cleaned properly. Also the staffs in reception should know or speak english as well.I would recommend it.

An
Review №2

Location is nice. Havent tried the food to comment on it. They offer enclosed parking space for an extra charge. Otherwise, you can keep your vehicle on the adjacent empty lanes.

MC
Review №3

This is a totally fraud property. I booked a double bed room for one night, and what i was supplied with was two single bed room. Its very annoying. They provided the food (as outside food wasnt allowed) which was worst as per quality and quantity to say the least... They even charged us extra 250INR as there was stain in one of the bedsheets, but the interesting thing is, we didnt even entered that room...

Ar
Review №4

Firstly I have to say it that they make their mindset that here only couples will come for one night stand so in their thinking just a room needed in that case... Rooms are ok type but the bedcover, pillow covers are not at all washed.. Numbers of spots are there, now days cleanliness should be the top most priority.. Beside this, hotels staffs are good, food is average but expensive..If u are just want to go for a one night or few hours stand then it will be ok, but not appropriate for long stays.

Ra
Review №5

It was really nice and the staff there were very humble and cooperative. Overall a nice experience staying there.

Na
Review №6

Not worthy of even 1 star. Dont book this hotel through Oyo if you are getting it at a discount. They make you wait on the pretext of readying the room and if you say anything the reply is You can cancel your booking and go somewhere else. Finally they offered a room with two separate beds and on requesting that they change the room the lady at the reception told us theres no room available and to look for a room elsewhere. They didnt even have the basic decency to provide a bottle of water or towels or soaps. The wifi also doesnt work. Youre charged 150 extra if you want to park your bike inside. Please avoid this hotel.

Dh
Review №7

Best Oyo hotel and 5 star facilities.I am so happy to stay at capital o 16703.

An
Review №8

Firstly scam is going on over here, at first place at the time of check in they said we will be provided wtih twin single bed while before check in when we called to confirm the booking they didnt said anything like that.And the scam reached its peak when we were checking out, we had to pay extra Rs 250 for stain which was pretty old, at first place they claim it to be food then they claim it to be blood, when I tried to call oyos customer care they took property owner/manager on the line who was very funny man, only by seeing the photo of stain he claimed it to be fresh and not old.STAY AWAY FROM THIS AWFUL OYO PROPERTY. It will just bring down oyos name. Shameful.

Sr
Review №9

This is a totally fraud property. First of all, we booked a room for a double bed but were provided with two single beds. This happened twice with us while visiting this Oyo. Still we considered them. The worst thing that took place with us on our last visit was that we were charged with extra 250INR for a stain on one of the bed sheets which is clearly an old stain (of at least a day or two). The management claimed that we stained the bedsheet when we only stayed for 5-6hours.

Ar
Review №10

If you go there booking through oyo they will definitely give you a room with two single bed. Always. Its happened to me twice now. Both the time the offeed me that room.we had to re book another oyo . I think the stuffs are instructed to do so and behave indiffertly to persons with a oyo booking. This single bedded room is the worst among others.

S
Review №11

Fooding is too costly. And outside food is not allowed in the hotel.U ll not find any food hotel nearby... otherwise room is ok...

Ka
Review №12

Every thing was fine but Wifi and TV network was not working. Asked to fix it but didnt get any solution and another thing they charged extra 150/- for parking inside the hotel premises which doesnt make any sense.

Am
Review №13

Nice Stay. Good food.Clean rooms.HELPFUL STAFF.Overall, very family friendly hotel in prime location.Near CA market, so you have accessibility to everything in.

ga
Review №14

Everything is found good. nothing is wrong, happy to stay here and no more world for this hope so further will be managed

ch
Review №15

Try to better service further future@ food service,house keeping and location as per map

Su
Review №16

Hotel location is good. hotel staff behaviour is good. out side food not allowed. food rate much heigher. near by park.

Su
Review №17

Professional staff, hassle free experience while check-in , clean and hygienic rooms, nice location. overall good experience

Av
Review №18

Location was good. best place for couples. room service was good enough.room was a bit damp and walls are not painted well. toilet was clean and well maintained. privacy. respectful behaviour.

de
Review №19

The check-in was easy and quick. The room service was good , I ordered lunch as well as dinner , the food was overall good , but I believe the price is bit expensive. Overall experience was 4/5

Su
Review №20

Hotel is cleaned staff behavior is good. out side food not allowed. food price is much higher. location is good near by park.

De
Review №21

Customer harrasment has been noted on several occasions even when the customers had no fault at all.

Ar
Review №22

We didnt get a double bed room. The room had two single beds. Otherwise, the stay was nice, bathroom set up is superb, and the place is nicely cleaned.

Md
Review №23

Address issue. (Location change, reception number not connected)

Ak
Review №24

This is 3rd class... And rude behaviour

Su
Review №25

Good accommodation how ever rooms are bit small

Vi
Review №26

Superb quality food, Good location. well behaved staff

Ay
Review №27

Yes the hotel was a nice place. A budget hotel with a big room with cosy bed. Nice bathroom. Food was also delicious. A park come playing ground is there in front of it for fitness you can go there and also fir timepass. Do visit the hotel is a secure and comfortable place.

Ar
Review №28

Nice stay and location is good to have neat and clean stay with only concern is the price

Ar
Review №29

Good service nice stay 💕

Su
Review №30

Rooms are clean & tidy. Amazing hostility. Foods are up to the Mark. Location is also preferable.

Am
Review №31

Rooms are very small & untidy...you have to call them for everything right from a towel to toiletries.Room cleaning is also not proper they just do it for sake of doing it. Stayed for 2 nights not a good experience avoid it.

Pr
Review №32

Very good place to stay

Me
Review №33

Friendly staff, always welcoming with smiling faces. The location of the hotel was good, especially for those visiting Apollo Gleneagles. Its in close proximity to the city centre mall and the benfish pnb. Size of Room although small but was clean and tidy and good enough for a single person with excellent room service. They have an in house restaurant, food is a bit expensive but taste is fabulous. Overall a good and pleasant stay!

Pa
Review №34

Platinium hotel system is good.Invironment is good.Hotel staff is so good.

De
Review №35

Great place for couples. Rooms and linen are neat and tidy, bathrooms are clean. Though the rooms are a bit too small. The location is also good, not far from the main road.The food is the main problem. We ordered chicken biryani. Although it hadnt gone bad, but the chicken did not taste fresh at all. That too for ₹220 (with taxes) per plate. Its much better to just have your meal outside.Also, the location of this place is entirely different from that shown on Google Maps. You can find it a little way on your left, after crossing Hariyana Vidyamandir. There are no sign boards either, so you have to look out for the house numbers.

Sa
Review №36

Anyone might knock at your door or ring bell at 3 a.m. .. midnight.. without any purpose and just run away when you open the door. Even the management does nothing on being informed. AC doesnt work.

So
Review №37

Overall is good, clean. But food quality is not good enough. They should maintain it.

Pr
Review №38

Overall its good but hotel staff is asking money for parking which was mentioned free in amenities section. Also no GST bill provided for food. Food Bills are being tagged to wrong room number. If you miss to check then you end up paying more amount unnecessarily. Hence staffs are not sincere and only concerned about earning extra through wrong means.

SU
Review №39

Good qualitystaffs are good behaviour and all good equipment are also good.All is good and wash room is awesome..😊😊😊

Ra
Review №40

Good budget hotel. There is no shop available nearby. Not even a tea shop and so you have to order it from in house restaurant which is very costly. No transport is available nearby except ola and uber. Locality is good. Cleanliness was maintained. And staffs were also well behaved

Ro
Review №41

It was quite good bus location of Hotel was not Communicable

Me
Review №42

Great experience. quite close to the apollo gleneagles hospital, good for people visiting it. the staff is extremely kind with a sweet smile all the time and are multilingual. food although price has a great taste. quality of room was excellent and so were the amenities.

vi
Review №43

Well...its Nice .. keep going

v
Review №44

Nice and pleasant 😊

bu
Review №45

Thumbs up for, 1. Good location 2. Clean room 3. Stylish bathroom. 4. Good food quality 5. Good staff behavior 6. Interior design and facilities. A big thumbs down for 1. No signboard displaying the name. 2. Not so spacious room. 3. Overpriced food. 4. And the most important thing is they can access your room even in your absence in the name of room cleaning and they wont feel or say sorry to you for that as it is a so-called Golden rule of the hotel business. Even then if you raise an issue for this unauthorized access to your room then even the property manager will bash you with some sweet words like you are not in a Dharamshala, not in a lodge so that we can access any time with a duplicate key and wont say or feel sorry. But they cant show you the book where this Golden rule is written over. And also they will give you some sweeter dialogue especially the manager if you book it for an unmarried couple. Because that filthy sick-minded demon feels Unmarried couple ko kuch bhi kar sakte hai.

Ra
Review №46

I love this hotel. They provide best quality in less price. Book from oyo. Get an corridor with personal dining area. Food was good. Staff behaviour is also good. I cant expect more than this with this amount. Complimentary breakfast quality is super with many options. But they can improve in blanket and other bed material s quality. Loved it

su
Review №47

It was really excellent..... very good service amd management... beautiful rooms.... cleanliness on point.... really enjoyed the stay:... would recommend it to all... go and have a pleasant stay...

An
Review №48

Excellent location. Very well maintained property. There is a municipal park right opposite which adds to the charm. The hotel staff are kind and helpful. The only downside, you have to pay 200 for parking your motorcycle. I am sure its even more for a car.

su
Review №49

It was a good stay. rooms were clean and airy and nice.........

Ha
Review №50

They didnt accepted online payment. rs. 1880 was deducted from my account but staff at reception said that its not valid. staff was unhelpful and a bit rude. on the checkut day there was a party in hotel. so we were told that our complimentary breakfast would be provided in the room itself. after 15 min when i called the reception for it,they said that its chargeable to get it in room. there was lack of coordination between them. they charge for water itself, they should atleast it provide free.

An
Review №51

Excellent location. Very well maintained property. There is a municipal park right opposite which adds to the charm. The hotel staff are kind and helpful. The only downside, you have to pay 200 for parking your motorcycle. I am sure it’s even more for a car.

Ab
Review №52

Very nice place. Clean and maintained rooms, clean and hygenic washrooms, and has a very good overall vibe. The staffs are well behaved and very helpful. My stay was super awesome. You can either book the room(s) from Oyo or directly from the hotel reception. The hotel has a dining hall near the reception, and the food was good. Overall experience was good. Would highly recommend.

Ar
Review №53

Lovely hotel! But peeps will never die for their food. Cannot wait to return soon!

su
Review №54

Very clean and good place to stay. Rooms are available with all necessary amenities. bathrooms are clean. staffs are well behaved. Foods are very delicious. I would like to recommend this hotel for everyone.

Su
Review №55

Good location with Good service at this price. Food served was tasty specially the Thali. Very close to City centre1. U can book this for a good value for money stay in Salt Lake.

So
Review №56

Previously when i checked in on other oyo that time i know that drinking water is complementary but in this hotel they charge for the drinking water also they told one bottle of drinking water is complementary but after that it will be charge able.another thinks is that, on checkin time after see the price of hotel booking amount they told how oyo provide this much discount. and then he told that we can provide you twin bed room where two bed are sefarate, when they have king size bed available in the hotel. when i arguing with him about this then he suddenly told that yes the room is available with the king size bed.also in oyo there is not mentioned out side food is not available but after check in he told that outside food is not available and i have to order the food from the hotel itself.still it is fine but when i see the food menu i saw that food price is to much expensive and food quality is not up to the mark as compared with the food price.also even the hotel respeptionist was tring to manipulate the feedback when he said that we dont have available the room with king size bed. also he told that you can cancel the booking and book another hotel, if you want room with king size bed in this booking price.this is the most worse experience i ever had in oyo room.

Su
Review №57

Worst charger stolen

Pu
Review №58

Location is not convenientfood is very badrooms are goodcleanliness is good staff is goodits average

Ra
Review №59

This Hotel is one of The best in its class. Value for money. Rooms are clean, bathroom is highly furnished and well equipped with all modern amenities. There is a Park beside The Hotel. Some of The rooms have balcony option. Very peaceful environment. Staffs are good and cordial. Only concern is The food. The price of food is bit high and The quantity is also less.

Ku
Review №60

Awesome room, nice location, polite staffs, great food..few minutes away from bidhannagar Railway station..overall Nice Experience..

Ri
Review №61

Nice hotel in such a quiet place. They serve nice breakfast too. But they I am giving them 2 stars because my experience with room service and reception was too bad. They allow their room service people to clean your without your permission. They cleaned my room after telling them not to, when my personal things were lying inside the room.

Ro
Review №62

Warm reception, neat and clean, good behavior, well maintained service and ambiance. we also properly received even at 2- hrs at the time of check in. one prominent board (visible at night also) should be at the house for an easy identification. thanks and regards

Ro
Review №63

Warm reception, neat and clean, good behavior, well maintained service and ambiance.We also properly received even at 02-00 hrs at the time of check in. One prominent board (visible at night also) should be at the house for an easy identification.Thanks and regards

Su
Review №64

Hotel is good and upto the mark. Rooms are clean and tidy. Location is good not far from main road could be found easily. Service is nice its okay sometimes we have remind them twice or else service is quick. The only thing that I didnt like is their food. We ordered for Biryani, Rice, Bengali chicken.. Briyani did not taste like biryani it was actually kind of polau it costs around ₹200 but the quantity was not enough for one person, Price of rice was ₹100 but the quantity was so less it could not feed 1people. Chicken that costs ₹180 was not cooked properly and tastes like it was raw. Except the food rest of the things are good. So try not to order anything from the restaurant you will be at a loss.

Sa
Review №65

Great staff behavior. Breakfast was ok. Location is good. Near to cc 1 and bidhanagar railway station. Good for couples!

So
Review №66

Horrible experience at Hotel the platinum. We booked this hotel from oyo app for 2 guest, one night. We had a coupon in OYO app so we got the room for Rs. 715(not our fault, coupon got automatically applied). When we arrived at the hotel the property manager asked us either to have a room with two separate Queen sized beds or to change the hotel. We were the first one to check in. On our further request he started behaving rudely and insisted to move out. He even asked us not to create a issue there. As it was Sunday we didnt have any choice left. We had to stay at the room.I will never visit this hotel again. And never use OYO app in my life.

M.
Review №67

It was a short stay. I had a lot of works to do in short span. I got breakfast in a few minutes. Cybercafe and market is nearby. Got everything done on time. Hectic day. Excellent experience.

Pr
Review №68

Comfortable hotel for a night or two. Compact rooms.Hotel staff is courteous and very cooperative

SU
Review №69

I stay every month during my trip to Kolkata. Hotel is affordable and good quality. The services are minimum but standard. I love the smell a quality if their body wash liquid which is made from eucalyptus. Breakfast is nice limited and quality.

Ar
Review №70

One of the good places for couples as i felt i spent 4 days and they were awesome we didn’t feel any problems. One more thing to note down that you will not be able to locate hotel with the name in uber and ola or google maps so you need to search “OYO 16703” then it will popup. Food quality was good and up to my mark.

Pr
Review №71

The behaviour of the hotel management was improper. They were to denied my check in when I asked that Ill give review of my own opinion.The room provided me was not as described in the website.Nothing is mentioned about food but they asked me not to bring outside food and the hotel food is overpriced.If you just want to stay and nothing else then its upto marks.Suggest no to book this as there are a lot of low priced hotels in Salt Lake.

Sa
Review №72

Nice and perfect OYO hotel, its a new hotel, very good maintenance and wonderful Service, supportive and caring staff, good management, best suggestible for family, though it is in a very posh residential are but for the taxi fellow it was a bit difficult to find out and the location, clean rooms, Nice restaurant, quality and tasty food served. Value for money. Best budget hotel in a peaceful locality, there is a big municipal park opposite to hotel its perfect placefor a morning walk.

Sa
Review №73

Good hotel. Good staff. Room size is very small. No table and chair inside the room. After repeated request the provide only table but no chair. Had to take food seating on the bed. Had to request for towel. They dont allow outside food. Their food tastes average, not so good. Location is awesome. Ac and geyser work fine. No bucket in bathroom.

Pi
Review №74

Excellent..... No more words

Ga
Review №75

Location on maps is wrong. The property is very difficult to find according to maps. Please rectify.

Ra
Review №76

Very good.. Staff are also good.... Neat and clean room.... But some room are very small..... Location is good... Near by park is good for morning walk

Su
Review №77

I have lodged a complaint that a honey bee in the room please out the bee from this room. But one of hotel service boy told me open the windows and turn on the fan to out the bee.After that I complaint it by calling your customer care, but in app it shows that issue with plumbing but I dont have any issues with washroom. What type of complaint you taken from my side ?In future I will never book any hotel from OYO because this was very bad experience from OYO.

Sa
Review №78

Nice place. This place is very clean and tidy. They provide complimentary breakfast also. The rooms are very well designed and has an up market feeling. The food quality is also excellent.Service staffs are very well mannered .O highly recommend this place.

su
Review №79

It was a good experience, i stayed there for 5 days and it was comfortable and clean, i gave my partner a anniversary surprise from the hotel as well by decorating the room. overall it was a nice placeThere wasnt any judgemental looks , the staff treated us with respect, also i planned a anniversary surprise and they didnt have any issues with it. so it was great.

Sr
Review №80

It was good. well maintained. bit they gave us two single beds in a double bed room

Ti
Review №81

Room is to good and location is pleasant and peaceful. Food is good and not so expensive.In case of check in room not given on time. and be sure to check in the room that you book otherwise they force to check in different room.

Ra
Review №82

Absolutely fantastic stay for 2 day getaway. Rooms are quite good. BATHROOM is far better than expected in this cost range. Affordable. Just food from outside not allowed.

Pa
Review №83

200 % value for money.. lovely rooms, great food & superb room service.. all the staff are very good, helpful & polite.. had a very nice experience here.. highly recommended for all..Superb service at a reasonable price..

Su
Review №84

Hotel is very good and stuff are very helpful. sneha ghosh (receptionist) behaviour is too good.

Ra
Review №85

I love this hotel. They provide best quality in less price. Book from oyo. Get an corridor with personal dining area. Food was good. Staff behaviour is also good. I cant expect more than this with this amount. Complimentary breakfast quality is super with many options. But they can improve in blanket and other bed material s quality. Loved it

Sa
Review №86

Its a decent hotel with affordable price. But their breakfast facility is really disappointing. Moreover, there is no good restaurant nearby for breakfast. Room service is good and a la karte dishes are tasty enough.Overall, good hotel with not so good breakfast facility.

Ra
Review №87

This hotel is one of the best in its class. Value for money. Rooms are clean, bathroom is highly furnished and well equipped with all modern amenities. There is a park beside the hotel. Some of the rooms have balcony option. Very peaceful environment. Staffs are good and cordial. Only concern is the food. The price of food is bit high and the quantity is also less.

Su
Review №88

The place is one of the best that i have been in. Its clean and tidy. The staff behaviour is amazing. Love the food. We have a wide range to choose from and everything is tasty.

Sa
Review №89

Very much cleaned, well decorated,good food, nice balcony,and also very good service,

Sa
Review №90

Great experience, location is safe, check in check out experience was great and very nice staff. room service foods costs r reasonable. overall must visit hotel.

Ra
Review №91

It was nice place to stay. Nice area very close to ccd1 to grab a coffee.

Sa
Review №92

Neat and Clean Hotel.

NI
Review №93

I booked this oyo room with complimentary breakfast but at hotel they charged for breakfast saying its not showing in system.which is really disgusting.

Su
Review №94

Great rooms for really budget price. Food and service is also great. Overall, a really nice experience.

Su
Review №95

The hotel is really nice. Staff is very cooperative. Food is just like homemade food. It’s a pleasant stay.

Su
Review №96

Its a fab hotel no issues at all the staff the reception even the security guard treated us like their family the food is tasty and delicious and the juice was very fresh the washroom the cleanliness of the room was at its top very fast response from reception as well as service boy behaviour was very good even whole night there is receptionist the service guys are available I would recommend everyone to have a stay here and gain a experience of their other home we booked for one day as we were not sure how the hotel would be and after one day we booked it for more 2 days so one day turned into 3 days staying and OYO hats off to u are customer support and lightning response all in one it was a fab experience staying here

Md
Review №97

Hotel Platinum 16703 is excellent in location, facilities, services and cleanliness. Food a bit costly but good. I grade it under 5-star facilities. Dr. Israil khan.

Su
Review №98

Room 206 TV is not working properly. We complained and they assured a mechanic but he never came up. So, this needs to be checked. Otherwise the stay, food and hospitality were brilliant.

Sh
Review №99

Awesome stay. Value for money. Staff very friendly. Room are clean

Di
Review №100

The rooms were very well maintained and the bathroom was extremely well kept with all the latest amenities. The staff of the hotel are extremely professional and helpful. The location is easily accessible as it is along one of the major auto routes in Salt Lake and is in a very prominent block.

Information
100 Photos
100 Comments
1.9 Rating
  • Address:BA169, 1st Ave, BA Block, Sector 1, Bidhannagar, Kolkata, West Bengal 700064, India
  • Site:https://www.oyorooms.com/hotels-in-Kolkata
  • Phone:+91 124 620 1612
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