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Big Bazaar
Ground Nuclues Mall, Kochi-Madurai-Tondi Point Rd, Kochi, Kerala 682304, India
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ni
Review №1

It is a big show room. The best items you can buy from here is all kinds of dress (at an affordable price) . Then kitchen utensils , soaps , cleaning its , plastic vessel etc , there is a good collection .Vegetables, cereal etc there is not a good stock.Offers are there always for dress items and kitchen utensils and related items.I feel stock is affected due to covid situation .Staffs are really co-operative. The carrying bag is too expensive and no matter how much worth we brought the items..There is a good collection of biscuits . Glass and plastic items are good. .Card is accepted here. Since its a mall , parking is not a concern. It is recommended to start an account with big bazaar so you will get discount.The high discounted items are show cased in entry point itself.Some areas they can improve is basic items monthly purchase is really less here. They can go for active local purchase for same.Milk and related items are also not too much.

An
Review №2

The shop have everything under one roof. Service by the staff is good and nice but I dont know whether due to covid protocols or due to the timing only one counter was available for billing. Many discounts are available for regular use items and collections are also good. This is located in the ground floor of nucleus mall. They have good collection of dresses also

mn
Review №3

They delivered old and rotten items. There was no response for the complaint also. Nobody even bothered to contact and verify about the complaint. Vegetables were rotten, biscuits & bread were old having full of ants.

Aj
Review №4

Very good shopping exp. , very good staff

Jy
Review №5

Commodities are all good but I have bad experiences of refund, its already 27 days and I have not received my refund. I have raised a complaint in website and even in care email ID but no one yet gave any response.If anyone concerned person of big bazaar please respond to my complaint raisedMy purchase details for your referenceOrder Number 807894386 dt 15.05.2021Refund DetailsOriginal Grand Total₹5,921.90Total Refund₹812.95Total Refund Initiated₹812.95Refund Initiated Date17th May, 2021ARN30000811371135203027240Expected Refund Date26th May, 2021

Ja
Review №6

Vast, but badly organised poorly signposted, it provides a great range of stuff.And one doesnt find any member of the staff in case one needs help. If one is a customer who is regular at the place one can navigate.But even if one is regular, the poor billing management is unbearable.Poorly managedWell stocked

Pr
Review №7

Very poor coustomer service. I ordered items before 1 month in online and paid for that but they canceled and there is no refund intiated till now. And there is also no reply to my enquiries and mrssages. Very bad experience

Ri
Review №8

The contact number given in the invoice is switch off or not working in the working hours. For a query where should people call?.Very poor customer satisfaction @management big bazar team .

Fe
Review №9

One stop for everything, cloths stationery, essential iteams, vegetables everything available here

IN
Review №10

Weve been visiting big bazaar in Nucleus Mall since opening of this outlet. We did have certain bad experiences but yesterdays was the worst. Bought a watermelon along with some grocery and pomegranates. Out of 3 pomegranates I managed to get close to two and a half. Rest was waste. Watermelon was a tragedy. Image is self explanatory. Sent a mail to their customer care. I dont think they will ever respond.

vi
Review №11

Good shopping experience . You may get all most every day stuffs under one roof.

Ab
Review №12

Cusotmers are paid for the carry bag, atleast maintain a good quality for the carry bags. Doesnt have a quality of even a torn hesenenian cloth.Really bad experience. Ive highlighted the same in your feedback card.

Vi
Review №13

Rotten fruits and vegetables and bad CustomerCare service

TJ
Review №14

One of the excellent quality Shop

ye
Review №15

A big negative part is parking fee.. 30 per hours.. Shop wont reimburse it at any condition.. some staffs are not at all professionals..Other than this its a good shopping market... Good location.. Its inside nucleus mall... Its is not very big supermarket.. Its like an express mart... But most of the items are available..it is very congested when compare with other big big bazaar...

Jo
Review №16

One of the good branches of the chain. They however dont seem to be offering delivery like some other branches. Options are not many but still good enough for monthly shopping. Customer support also has been pretty good

Ar
Review №17

How do you stop persuasive credit card agents from bothering you in the store?

Ma
Review №18

Many of the items in house provision is not there. Mainly has clothes and veggies.

pr
Review №19

Good Shopping experience and All in 1place Great offers also

an
Review №20

Very good store dealing in grocery and Vegetables and clothes. Nice for a weekend spend indoors. You can pick almost everything for a family. They provided Convenient and good service. Footwear not available here.For registered members some attractive offers will be given via SMS with offer code. Spacious and well maintained. Good quality service.

as
Review №21

Had ordered groceries and they were very prompt.Mr Reju was very helpful and delivered everything.

Aj
Review №22

The Big Bazaar in Nucleus Mall is everything it promises to be. Everything you need under the sun is available there and the staff are lovely and courteous. The collection is so vast that you probably wont get enough time to see everything there is to see and buy. My experience here was really positive, in no small part due to the staff members. Worth the visit.

Aa
Review №23

Good one-stop place for purchasing essential household items. But, some useful items were missing. The product basket could be diversified.

Bl
Review №24

Good quality products are available.

Aj
Review №25

Good place to buy carry bags of their choice.Eventhough they have all the things available for their space. After we buy they force you to buy carry bags, that too of their choice only one size. So if you are planning to make a big purchase beware. You have to pay Rs 20 per carry bag which is small.you find it tough to walk through the path because of credit card sellers and other sales people (not staff)

As
Review №26

Nice store. You get all the products in one store and during offer period do not miss

PR
Review №27

Products are available but they expect customers to walk with covers so that they can put the stuff we buy in it as they are very environment friendly and sell a cloth bag for 15 rupees each to carry the groceries. So before you go two things1) if you go on a weekend or holiday be ready to queue up for a long time2) carry your own bags or you end up protecting the environment and not buying stuff from there

Wr
Review №28

Moderate... But many times the charged price while payment is more than shown offer price... Be careful about this... Carry bag is not compulsory to buy....

cy
Review №29

A good place to find your daily essentials for a reasonable price. Staffs are also polite and helpful.

TH
Review №30

Very good store dealing in grocery and Vegetables and clothes. Large scale operations. Spacious and well maintained. Good quality service.

Bi
Review №31

Lots of stuffs but not even the staffs know where is what

Sh
Review №32

I wonder why it is 4 star as this big bazaar has no offers the prices are same,what mentioned on the products unlyk other outlets.No choices limited stock & no prices are displayed keep on wondering if there is any offer or nt ...Worst bigbazaar

Sa
Review №33

You have to be selective for the dates of your shopping.... On certain days great collections and discounts for apparels, dress materials..Vegetables, groceries. Less crowd, longer queue for billingParking is not free

su
Review №34

In recent week i gifted my friend a gift voucher of fbb and he went to fbb nucleus mall. After purchase he handed them the voucher and they checked it and said that it is invalid and they insulted him and family infront of other customers. They treated them like fraud. The next day he handed me the voucher and i went to the place where the voucher is bought at palarivattom after talking with the sm he interacted with customer care and told me that it is the fault of the fbb at nucleus mall the voucher is already redeemed there . So i talked again with the sm and i demanded a refund. They agreed me to give refund nxt day. When i went there nxt day again they waited me there about 3 hour. First they told me they will give another voucher so i can purchase from fbb but i refused that and demanded the refund And finally they gived refund but after several hours of waiting.The problem was simple a technical error but the employee of fbb nucleus mall was so arrogant and rude.Their behaviour to customers is very bad. plz think twice before buy gift voucher from there or else you will get ashamed infront of others.

Vi
Review №35

Paper bags in the vegetable section is amazing, but the foul smell of the same is much disgusting.Authority should kindly consider this as an important matter since it carries edible items.

Ji
Review №36

I went for facial tissues, got it after reaching the extreme corner, and when went for billing they saying that the item is not in the list and cant be billed. The shop wasted my 50 minutes and I cant find a costumer care representative at the floor where billing is going. Then again I wasted 10 minutes for that....totally wasted one hour for my day for nothing....i have registered my complaint by dialing toll free number provided

De
Review №37

Best place shopping .A unique experience provided by big bazaar.Friendly staff and good quality of service.

Ma
Review №38

A budget shop from future group have a wide variety of products except fresh meat and fish ,during festive season the shop offers many discount ,much more than their competitorsThe carry bag was ₹20 not worth the money

Sa
Review №39

Very bad customer service.

An
Review №40

What I Miss ?Fashion OptionsFood OptionsGrocery OptionsThe central square mall Big Bazaar is best option if you are planning to purchase.

Pr
Review №41

It is mini big bazrar where there is not much items available. Paid Parking available at basement. Staffs are friendly nature.

Fa
Review №42

Really good pricing and good service too.. Dresses are really good also even though there is only selected items.

Ar
Review №43

I will call when you can get in and we will talk about this and we are happy with it if we need more help with it and we are looking for someone who is interested and we are happy with it if we need a new phone for you

Pr
Review №44

Its jam packed with lots of items various price ranges and of varying quality. The store announcement goes off every 15 mins, on new offers. The selections are quiet good and useful unlike others who hoard a lot that has little practical usage. The place is seldom crowded but manageable. The items ranges from clothes to household items to edibles. Comparing the other big bazar in Cochin, i could conclude this is the best.

VI
Review №45

Great place but the clothes that they offer has only limited variety

Ni
Review №46

Guys...dont go there unless you want to keep yourself good by watching some old stock of goods...and yeah it is worthy to say that those guys have a good sense of music, all my fav tracks are there in their playlist😉

Mo
Review №47

Its not too big but yet fulfilling..

Er
Review №48

Never go there in rush time. Of like 10 counters, only 4 will be open for billing. The queue there is so big that its kind of frustrating.The products and pricing are good. Big bazar is now days giving prominents to their own marketed products. So u wont be able to find some well known brands in the bazar.

Vi
Review №49

Good for family shopping. I had a good experience from the staff and the ambince of the shop is also good.

JO
Review №50

Provisions, stationaries fruits vegetables all under one roof. Neat clean

Sa
Review №51

Counters need to be managed better, offerings needs to be expanded, space needs expansion in view of the location

Aj
Review №52

We can get fresh items from there..they include a variety of items for us to choose.

Sh
Review №53

Super ,Most of them really very kind ,l mean staff.please next time more electronics.also good Ice creams.

Pr
Review №54

Good shop for grocery items as well as dresses, on every Friday there are extra offers

Ro
Review №55

Very bad store. Their items are way too overpriced. Just go to their vegetables and food section. Its old products and also unheard brands. Just compare vegetables and fruits prices outside. Too bad the way they are maintaing it.

Ka
Review №56

Good place for shopping. We get all things in one place.

sa
Review №57

Comparing to the other big bazaars in the city its a small one. Ok for groceries vegetables and stationery purchases. Not much collections in fashion and accessories and kids section also not there.

St
Review №58

Nice Super Market. Good offers. Value for money.

ja
Review №59

Good variety of cloths and food stuffs. Prices are very reasonable

Ro
Review №60

Spend 1 to 2 hours in this place for shopping , good shop for special discount s and offers

Sh
Review №61

The price for sure you get the best deal at big bazar

EH
Review №62

I come for to buy a shirt. But bad collection, arrangements are good but no good selection.other area are not bad

Vi
Review №63

Its ok.but when ever we go first we check the offer after that buy any products

Ba
Review №64

In fact good experience..but one hurting experience damned that feeling. On 4th April,2019 I purchased a bulk of things ...among them was a tetrapack soft drink of mixed fruits of tropicana make. After reaching home I just picked up the pack for drinking ...but to my surprise it was found opened already and a good quantity was also found to be emptied..I request the concerned authority to look into it as this might be going on unnoticed since many days ...the culprit must be punished....I

Sa
Review №65

Product selections are not great at this big bazaar store. Even access to parking with trolly is not there. I have struggled to load the purchased item to car. Morover they havent given all the items purchased and I have taken up the same with store manager on the next day and even after 3 days till I write this review there is no revert. I dont recommend this store to anyone.Note: its not a general feedback about big bazaar stores. I had better and awesome experience from other stores in the town :)

sa
Review №66

Nice for a weekend spend indoors. You can pick almost everything for a family.

Al
Review №67

I have visited visited Big Baazar of different parts of India, this one gave the worst customer experience. Cashiers treat customers as a disturbance to their job. This is the third time I experience. They call customers names (Bhai=migrant worker).Word of advice to store manager, train your staff, or Find another Job. If possible avoid this Maradu branch of Big Bazaar!

Th
Review №68

Good place nice atmosphere for purchase. But need more experianced staff on cash counter exspecialy knowledge about different types of cards/redumptions

so
Review №69

This is good place where you can buy all the item which you require at a low price.

Sa
Review №70

Here we get everything. As the name suggests its a big market of everything. On certain days of the week, the shop announces offers.

Un
Review №71

Great for shopping.. Vast variety of items

be
Review №72

Check out discount items, good selection for boys dress collections

MO
Review №73

Good quality but price is little bit higher side

Di
Review №74

Best to shop during offer, the deals they provide is good

Go
Review №75

Visit here rarely. Spacious show room.

Al
Review №76

Good for day to day household items. Pretty congested and check out takes to long because of insufficient operational billing counters

sh
Review №77

Its 10:30 am and the shop is not opned. Please have the time changed on the site as the customers are waiting for the long time and wasting their time.i am going back as the Bazar has still not opened and their is no formal communication, no staff either to cross check. Top management pls have a look as its not expected. There are better services elsewhere.

ba
Review №78

Less crowded compared to other outlets.. Good to shop with family..

Ma
Review №79

Very convenient place. Good grocery shop

ar
Review №80

Good for purchasing necessities. Dress collection not that great

An
Review №81

Went shopping on 10 sep 2017...the experience was very bad in the billing counter... The person forcefully wanted to sell their Rs20 cloth bag....when I said I dont want it... He said there is no alternative available.. The store manner interfered have its a lesser price bag... The service was pathetic

Sh
Review №82

Very good serviceGot fresh itemsVery good place for shopping

Vi
Review №83

Good store, poorly managed. They never have enough staff at the Billing counters. Takes a lot more time waiting at the billing counter than to actually shop. They just ignore customers. Pathetic situation! No separate counter if you shop less than 5 items! After all their efforts of paying, it will be faster if we pack all the stuff ourselves. As the same person who does the billing will have to do the packing after finishing the billing! Keep more staff - Please

Be
Review №84

Hi ....I purchased two dresses for1300/- and billed the item at 25/07/2019...I shocked when the billing staff told me that a carry bag charges Rs 24/- ,,,, and I asked the manager regarding this he told me its normal and if I complaint it there wont be any action.....Note: when we purchas from a local shop they provide a carry bag free as well the branded shop also provide carry bag below Rs 5/-... shame on you. Big bazaar.

ar
Review №85

I buy all groceries from big bazar. I recommend big bazar for groceries.

jj
Review №86

If you are using future pay wallet for paying big bazar bill then you will get additional 5% cashback upto 75Rs when you add money in the wallet. In addition that I received RS.100 every month in future pay balance as gift since Nov 18.

Sl
Review №87

Big bazaar calm and quiet area all items shop here Again wide car parking area in front of mini bypass kundannur Thrippunithura childrens playing area childrens toys car available here

sa
Review №88

Parking in nuclues mall is not satisfactory. BIG BAZAR STORE is good.

La
Review №89

Great ambience and we will get many foodies

Pr
Review №90

Well known brand, but the branch at Nucleus mall Marad is so pathetic. Miss-management is so evident that rotten vegetables and fruits are openly kept in shelves ready to sell. There were apples yesterday (10 July 2018) which were spoiled, but was selling for Rs240 per kg. Situation is same for other veggies and fruits.Attitude of shop keepers also are very bad. They are not at all interested to help shoppers or even to help them select and pick items from the shelves, eventually making a negative shopping experience and dropping business. Only because of the brand there is abundance of items and stock, and also offers are there.You must be lucky enough to get something weighed and labelled, and that also with a negligent face of the staff.The billing counters were vacant as there was biller in only one counter. And there too was a line. Suddenly one more biller appeared but due to miss-management the people standing at the last were considered first, again making chaos.

Am
Review №91

Crowded always ..very popular and amazing place with almost all items availiable.billing q can be very long and time consuming

Ra
Review №92

Good place..always big bazaar is a great place for shopping

AF
Review №93

Good place to buy home appliances and best discounts ever

as
Review №94

Convenient and good service, even most of the brands are there

Ap
Review №95

Offer are available during festive season. But need to wait for billing.

Gr
Review №96

Nice shoping bazar. And cheap

Dr
Review №97

Rice and cereal section full of small insects. Be careful.

vi
Review №98

Good place for shoping neat and clean good customer support

Th
Review №99

Value for money products. Great offers.

As
Review №100

A good place for all kind of shopping

Information
100 Photos
100 Comments
3.4 Rating
  • Address:Ground Nuclues Mall, Kochi-Madurai-Tondi Point Rd, Kochi, Kerala 682304, India
  • Site:http://www.bigbazaar.com/
Categories
  • Hypermarket
  • ATM
  • Clothes market
  • Department store
  • Indian grocery store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • No-contact delivery:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • NFC mobile payments:Yes
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