I had a problem with display of my watch. It was getting on n off. The person was not ready to listen to the complaint. She wrote the watch is not switching on. Later I get a call from them to pay 5k+ to replace the display. I was sure it was not the problem. I took it back paying 177 rs. Got it done from local vendor to fix the bug for less price. Dont believe whatever they say. They just want to get money from u without checking anything.

I thought it’s good but then it’s not!My new phone, gave it for one problem. Problem gets fixed but comes back with a new issue! I get the phone completely scratched on the body. On asking, the lady says they inform us about the scratches that might happen during service. Unacceptable! A brand new phone in this condition!Do you guys think I’m a fool?

They are not technically experienced Itseems they not studied only they opted local mechanics do to repair in this Samsung care worst advisorsSamsung Team close this outlet asap or else people will stop buying Samsung phones.My phone is in under warnty and I had an hardware issue but these people told me it will not come under warrnty and they are going to loot the customers money.. worst responsibleThey taken my compplaint to higher authority but they dont have sense to reaplay back to the customers.

Staff r good they gave me good experience and talked gently and explained about proplem and solved

Service center staff is really good. But its completely full always because samsung makes low quality products.

Good service..but amount is too cost...my personal opinion

Why asking the same question weather I visited Yelaneeru katte. Several times I have replied in negative and its appeared that the same have been removed from my time line. Please dont repeat this.

One of the horrible Samsung service center in the world, pathetic customer care people - but thanks to these guys, I have promised myself I will never buy any samusung product in my life!

I liked the place neat and tidy. Sanitizer available. Good staff. Quick service

I had low earpiece volume issue on my S8+ due to accumulation of dust. Went to the service center to see if it could be opened up and cleaned. The staff was courteous and welcoming. They took a look and said they have to service it and if that doesnt solve the problem, they have to replace the display as the earpiece was attached to it. Didnt go ahead, came home, cleaned it with a tooth brush and Q tip and voila, the volume was back to normal. I almost fell for what these guys were saying. All they had to do was give me tips to do it myself but they were looking to make money instead. Be careful the next time you visit for simple repairs. Research online before you give your phone for repair.

Worst samsung service center1. Their token system doest work properly...you have argue and get the work done2. They told me that one part is to be change which is not available now and they have to place order for the same....they informed that within 2-3 days they will call back....but i never receive any call even after 15 days...Anyways i have visited other samsung service center and repair within 10 minutesWorst fellows and service

Went with doubt, but staff are extremely friendly and humble, work done within hours as I expected it might take days.

Pros: Excellent management of people, social distancing maintained, my token number was called within 15 minutes of reaching.Cons: Most phones spares will always be out of stock so make sure to call before getting there.Pretty small shop so the line is usually outside on the footpath.All in all, a solid 3 star centre because I did notice they werent spraying down the chairs or anything of that sort. Also the sanitizer they use is watered down so Id suggest carrying your own.

The place is small and Samsung can have better place. Low standards of look and feel for flagship mobile owners.3rd party non authorized service centre looks clean and good.

Not acknowledging the warranty even when i showed them the invoice, had an issue with my left ear buds plus, initially they said its a software problem and took it to update it, after that using it i found the issue had gotten worse.i went next week to report it they said its out of warranty when my invoice clears says its valid till August 2021.

The worst service center!! They dont provide any SERVICE! Just act friendly and tell that it cant be fixed. They told that the issue is with the motherboard and its better to buy a new phone!! (They also told theyll give 5% discount on next Samsung purchase. IS THIS SOME KIND OF A MARKETING STRATEGY??????) Its not even a year since I bought that phone!!!!Really disappointed. Never buying another Samsung product in my life!!Such a waste of money. Warranty is also just name sake!

Had been here to replace A50s display, display is working fine but microphone is not working and they havent replaced rear panel gum but they charged for it. Not satisfied with the service.

Went there for service of my samsung head phone, since last day of my warranty, no service will be done and asked for repair, but no repair of any accessories done... Ill not buy anything that is brand Samsung..

Very fast and commited workers.even display replacement was done by 30min

First off all Samsung is very cheap and bad quality company , and service centre is just scam centre to loot the people money , I purchased my phone 6months back and its phone default problem , and warranty doesnt cover , for motherboard 12k, same service in local centre 4.5k.with warranty.

They do charge more for the repairs especially for the display change in particular mobiles.

Staff is helpful. Facilities are awesome.

Worst service, no proper token system

One of the worst service centre I have ever see, i had issue with my phone screen which it was turned into yellow i had give it for service before warranty they claimed that screen is been damaged where there was not a single scratch on the phone and when I told they I will raise a complaint on consumer forum they called after some time and told that there is damage inside the phone as it was dropped down the floor, people think that we are fool accepting what ever they tell how can phone can get damaged inside and not out side the wonderful lame reason given bu the customer service I DONT HAVE OPTIONS TO RATE YOU 0, they are there only to take money from you with false reasons please do not give your phone for service in jayanagar

I like their service, they delivered it very soon than I expected...

I want to give positive feedback for samsung care provided excellent service and helped me with my request quickly and professionally. I would like to send my appreciation for the good customer support provided by Ben today. I managed to solve my issues. Ben has been very helpful and patient with me.

I wanted to give less than 1 star.. due to no other option giving as 1 star.. we have taken m01 mobile had display with blue line with techincal prm screen within 15 days.. we had been there for 4 times for service.. no proper response from them on it they have different opinions from each person in service station .. still my issues are not fixed..

Didnt give me a resolution to get my note 9 fixed.. lame excuses.. will not buy samsung products again.. even customer care couldnt help to provide a resolution for no stock parts... Such pathetic situation for one of the best companies I known ..

One of worst service centerThey dont examine the products properly.And always looking to put charges on products

Superb quick support

Samsung should change some of the rules. The service center people are also careless about the service Samsung provide.

There is no service center at this location

The servicing was very fast. We didnt have to wait much. They replaced a broken display in one day , which is very fast compared to other places.I went there to repair my friends broken phone. The staff that was assigned to us only knew Kannada so my friend needed help translating. But the some other staff kept coming and telling me not to stand there and go sit in the waiting area . It was too annoying and i had to explain to them again and again that my friend needed my help.

Well organized service center.

Worst response poor quality of products ,I had took samsung note10lite it as got display damage its almost 10 days they took to replace it, after replacement the product they have used is very poor quality of display thy had used local display to it I didnt expect this from Samsung.......very much disappointed frm the staffs

Its a great service center with the service engineers being quite supportive and great in nature.

Very rude employees

Huge place, nice staff, good seating,TV available for entertainment, news paper available, drinking water available, fans available for cooling. They offer 10 counters which make the work much easier. Situated on the1st floor of the building...

One of the best customer service center of Samsung. All the staffs (Including manager) are good! You can get an appointment also through Internet.

Your representative Prashant is just great . He has patience and communicates very well . God bless . Asok Kumar.

Worst service center .please do not visit if you want your gadgets back

There is no SAMSUNG Mobile service center here, please mention only home appliances or remove this from google map.

Not well trained or professional . I took my tab for servicing as it stopped working. They promptly returned it back saying they cant do anything. A roadside vendor got the same up and running

Good customer service. But, very very costly spares. For the Display replacement of my mobile phone, they asked 14000,with which I can buy a brand new Mobile phone, with upgraded specs. Please consider this and reduce the spares prices, which will be more attractive to your customers.

They dont inform the customer once the device is ready for pickup. Youll have to call them and ask.

This is one of the worst service centre, the common response they provide you is we dont know, reach out to customer care. Never ever buy samsung products as it will not work once the warranty is expired. Service centre ppl are least bothered about customers concerns.

Best customer service, quick response and knowledge engineer to service the projects. I have my Samsung Tab serviced very quickly and looks like brand new when I receive in my hand.

Not bad but time taking process

Its the usual service centre. Staff is very friendly. Its quite new and the facility is modern. Its easy to spot from a moving car but go little slow as it is located of first floor and you might miss it. They give good service and more importantly they are quite fast. They provide sms service and also call when your device is ready(What Ive experienced) . So thats very helpful and we dont have to keep a check on them by calling and asking. Parking in this area can be a little hard to find for four wheelers. Also limited seating is there in the service center premises.Hope this is helpful.If so please leave a like.Thanks.

Fraud service center in Jayanagar , very rude in telephonic communication , they r charging very high price ...... by making use of GST name .... which is not to that much ....

0 not good

Its a structured process. Very neatly managed. Customers are attended on queue. So hassle free. It is authorised by Samsung so the assumption is they use original replacements. Overall good experience.

Not that great service. Customer Representatives have very less knowledge on phones. No quick response on phone issue. For simple issues they take longer duration to tell status of it.

Very courteous staff. Knowledgeable. Very quick service for most of the common issues and phone models

Worst service.. Service center manager as zero knowledge. Dont respond to customer consent..

Problem not solved. Staff is not transparent.

I have my samsung tab s3 for servicing. The tab was dead. They could not do anything about it. The guys cannot even communicate in basic way for you to understand what they are saying.On top of that they returned the tab with a massive crack on the screen and denied any responsibility for that.Completely avoidable centre. Was useless for me and they spoilt my tab too.

They are quick and reasonable. Always better to visit the authorised service ctr because the parts have fixed rate which you can cross check online with Samsung customer care.

One of worst centers dont repair anything here all local mechanics @ centre

This service center takes more time than compared to other service center

Best service center ...really very good staff... Supportive... Im going there in my office lunch time... They solve my problem so quickly.... Im soo impressed by the whole team really good 👌👌👌👌👌👌👌

Good service centre. The employees are friendly. I had finished all my work in the quickest possible time. If you are claiming for any sort of warranty, please make sure that there is a signature and seal of the authority from where you brought. Even though there is a address in bill, service people made me to go to the store where I brought and sign on it.

Very good service center

They give you the run around to get you a phone battery. When I specified the battery number over the phone the person at the other end told me to come to the service center which I did. Upon arrival I was told the battery was.not available. Instead was advised to contact Samsung online which I did. The person at the other end advised me to contact the service center. At this point I lost it and have complained to the company. Will update.

The customer executives are extremely lazy. Keep in mind a minimum 3 hour wait is made necessary by the so called capable executives. And last but not the least, make sure you backup your data before you go there, as they are habituated in not informing you before deleting it.

Worst place to give your phone. They have replaced my good speaker with the old one . My mobile was old for sale due to this center. Pathetic service rude staffs.

Very nice staff, my dads phone speaker was not working, I took it here, they got it fixed within few hours, very humble staffs

Never prefer this service centre..they make u wait for hours. you have to keep reminding them about your phone.. before opening the phone itself they complaint that the motherboard is damaged completely and charge double the actual phone price..

Professional service for your Samsung mobile phones is done here. The staff is very genuine when it comes to keeping up with the delivery time or service provided. The only drawback is that the service is provided at premium charges.

My mobile samsung S8+ got some water damaged.. Mobile is switching ON but not charging (Low temperature error).. I gave to this service center (JP nagar, Bangalore), after checking for 2 hours, they told me to change the mother board totally which costs Rs.20,000.. , I waited for 15 mins and spoke to the technical person who checked my mobile.. He also told that it is the only option.. Later I got the mobile unserviced and went to my native..Then I gave the same mobile to Samsung service center in my native.. they charged me only Rs.2000 after clearing the issue.. and now my mobile is working without any issues..I dont know why they asked to change whole mother board even it is working while putting to charge port.

Very good. Service is very good at reasonable company price.

No idea about the new product services. I had some issues and raised some questions about their rules and policies, they didnt care about customer satisfaction. When I asked for manager he avoided me. They had no answers for my problems. Go to Opera house service instead.

A health and wellness place for all during the pandemic this is a good option

Quality service and on time delivery. Reasonable Prices and well trained staff.

Very irresponsible employee, they make you wait for 3 hours,simple issue has not been rectified even after waiting long time.

This is not a service center

Excellent service. If the parts are available they do not take too much time. Awesome.

One of the most stupid service center ever. These idiots dont even know how to diagnose the problem. I had software issue, these nincompoops tell your phone had fallen earlier due to which there is a dent and this is will be considered as out of warranty. And they did even say, this is how we diagnose any problem that comes to us, first we scan the whole phone and if we find any defects then it will be considered as out of warranty. Then why the hell on earth do customers ever get something called as warranty in that case???!!! Clearly SAMSUNG has to reconsider the way they attend to the problems of their customers. And clearly I still have 4 months of warranty period. There was no connection with the hardware part and software.These imbeciles dont even posses the technical knowledge to asses the problem.Morons of the highest order.Please dont visit such stupid service centers and waste your valuable and precious time.I wish I could give negative stars.

Great service. Very helpful. Completed the service of my s9+ in one day

Nice plce

Experience here is pathetic. Service centre people dont respond properly. Do not provide proper information and delaying is there in there blood.

Im free on overseas when I travel to Bangalore for some business visit I want to use my phone in india but they have network lock so I went to this service center but they no unlock my phone even though ihave my bill then why samsung say authorised service centre I really upset with samsung service centers

Very expensive.. too delay in service. Staff are more articulate in reception but the fact is different. Repair prices too high

A6 replaced screen opened again, costing 5 + 1k

Good response and handling of requests from the team in service centre.. Spare parts stock availability and logistics need to be handled better..

Decent service

Theres always rush but the staff is helpfull

Patethic service center with nonsense processes.I give a 3 because my issue was atleast resolved after huge wait and delay and they followed up if my issue remained resolved too.Please review your processes/procedures and handle customers in and out seamlessly..

Very lethargic people. Dont value time at all. Also they have a laid back attitude even while answering the customer. Disappointed

Horrible experience at this service centre. I had gone to reset my mobile. They told me it will take only 30 minutes and asked me to wait. I told them if it will take longer I will go home and come as I had left my child at home. Still they said it will be ready in 30 mins as it is a simple reset. When I asked them after 30 mins they rudely told me to wait for some more time as they are busy. I didnt know whether to wait or leave. Finally they gave me the phone after 3 hours. Horrible staff and horrible service. If u have a choice never visit this place.

Samsung doesnt have battery replacement for a 40k tab!!!

I had a hardware issue of my laptop and I visited the service centre only to find out that this is a part replacement only centre. So, if you have a hardware issue, it is worth visiting this only if you have warranty.They however did a full checkup for free (although they had initially said it would cost Rs.380 for checkup) and told me that its a motherboard issue. Since the required motherboard model was not available in India, they were courteous enough to let me know of a service centre chain who had an office in SP Road who carried out such kind of repairs. +1 🌟 for that courtesy.

Without training staffs worst experience no caring customers only sitting and taking salary give train there,and 1st thing we need waste time go there we time pass here ,no give value for your time,teach all time value and make a time sense.

Worst service center I never seen this is 2nd time they are charging money if mobile is in warranty & problem is not getting solve staff is not ready to check anything they are saying it costs never try to go to this service center

Only Samsung mobile service and no other Samsung products serviced here and they have no idea where other products are serviced.

Awesome customer service by darshan who stands in the reception counter and polite staffs, if any major problems come manager itself deals with the customer to serve better service

Worst service center Ive come across so far.

Proper queue system available and wait time is less.

Its not worth they dont have proper knowledge worst service

Good