Friendly greeting and well waited on by staff. Clean and spacious inside. Food delicious, overall really pleased with meal
Lovely food but after waiting over an hour for our (£60+) 4 person order, it arrived missing 2 main meals. Not sure how this happened as the order receipt (with items) was stapled to the bag, it just needed to be double checked!Calls to the restaurant were not answered and attempts to arrange a redelivery through Deliveroo were futile as they insisted on requesting a refund for the cost.Not very helpful when were sat here hungry at 9 oclock at night.
Arrived on a fairy busy Saturday evening. Server showed us the table and then took our order. Drinks arrived straight away, following by very tasty starters and then delicious main courses. Food worth the price, cheerful atmosphere, background music a little bit loud, but will give 5 stars. Happy to return and recommend it! 😃 Thank you! 🤗
Great night at Koh Thai. food was delicious and the service good. Cocktails were amazing. great atmosphere.
We had a brilliant time hear ,tasty food great service and a very warm feel to the place special thanks to Izzy our waitress she was spot on we certainly will be coming back hear. Thanks. Just a quick up date to add to my previous experience here. We came here last night and as usual had a really great meal the tapas is made to perfection, thanks to the chefs in the kitchen,also a big thanks to Amber our waitress on this occasion a true ambassador for Koh Noi. Highly recommended for a great night out with friends.
Does this restaurant hold a booking for an allocated time eg 15 mins in line with other restaurants in the area?We were running 10 minutes late for a table booked for 19.45 We kept ringing the restaurant from 19.30 to inform them with no reply. Upon arrival we were curtly told they hadn’t expected us to turn up and the table had been given up to another family. No apology. We waited a while to be seated and the food arrived very late. Food was delicious however.Would be helpful to have a policy about the number of minutes delay the restaurant are prepared to honour a booking and/ or a gentle apology from the waiting staff member.
Fantastic little Thai restaurant and great food even though unlike most Thai restaurants staff were NOT THAI.
Food was lovely. Service was a little slow, but understandable as they were busy. Upset when told we couldnt have a cocktail at the end of the meal as they needed our table back,even though we still had 35 minutes left on our booking. When we mentioned this to the waiter he apologised but said drinks would take too long as the bar was busy. Sad ending to my 50th birthday meal.
Great food, great cocktails, nice atmosphere.
Great food, but service was quite poor. Delivered the bill without even asking or saying anything ... and overcharged. Sorted it... but still was a bit of a damper on the evening.
I did order takeaway last night and when I went home and I prepared to eat I realised that 1 of the dishes was missing. I try to call them but no one picks up the phone it was 9:30 pm.
Good Tai tapas also great cocktails. Nice service and staff. Can feel like your being rushed through when all the food turns up at once. (the new normal). Hope they return to a more leisurely approach when things open up.
Great service and lovely food. Really enjoyed our time here!
Really good to be out again with friends. Excellent food and service thank you
Terrible table service. One of our party was served up battered squid made with normal gluten batter only to bite into it and realise. This was despite stating her allergy on the online booking as well as phoning the restaurant a few days before to ensure they were aware. Two of the mains (penang prawn curry) arrived at the table virtually cold so we sent it back and we were sent a replacement but everyone else had finished apart from the gluten free main dish which arrived far later than the other mains. They did give us a bottle of bubbly but the ones whos food wasnt right werent drinking alcohol. No one asked if our food was ok or offered any water to the table. My prawn curry only had about 4 prawns in the whole dish. It tasted ok but the portion was tiny. Overall, not impressed.
The food is absolutely delicious and the cocktails too. The only thing that was missing was some lovely Thai music playing. The music that was played didnt fit the style of restaurant. Apart from that it was a lovely experience. Id definitely go back again for the food.
Regulars before lockdown, one of our favourite restaurants. Returned for the first time in a while yesterday and was disappointed.
Not great. Went a few months ago.Made an evening reservation. We checked last sitting - told it was 9pm. Manager was not happy with us (2 people) when we arrived at 8.45pm. The order was taken very quickly, with alot of huffing and puffing and explanations that the kitchen was closing.The food arrived, equally quickly...and cold. As it is was simply re-headed. Then the music was suddenly turned up..very loudly. We had to ask for it to be turned down. It was clear they did Not want us there and made sure we knew about it. Very expensive for cold food and bad service.Was contacted by the management after this review. She was Fair, Decent and conscientious. Offered to fix it - and I appreciate this. Will go back to try again.Update:Went back - Much better. Staff were lovely. Food was Good. Appreciated their effort to fix any complaints we had previously by showing goodwill. Appreciated.
Terrific authentic Thai food , attentatative staff .
Rice was lukewarm and not jasmine rice as it said on the menu, Tom yum soup was the most disappointing, nothing like authentic, only the service was good, otherwise only 1 star
We are regular customers of Koh Thai and the food normally is decent, however the customer service is terrible!!! My partners dish was tasteless and not good at all, when we called to complain no answer on the phone for 20 mins so we went back to the restaurant. When we complained we were talked down too and told it is is as described on the menu and it wouldnt be replaced without being charged again! Awful arrogant customer service, we left the returned (paid for food) and left, we will not be going back here again. Very DissappointedLois from Koh Thai was excellent to resolve this for us and the food was absolutely superb and service back to what I would expect from Koh Thai. The Pad Thai is amazing, we will be back !! :)
Horrible time last summer! Male manager was rude, Food was cold and very expensive for what it was. Staff wanted to leave early that night so they started banging chairs, table and increased the music volume to an silly level. Really unhappy with spending £80 for 2 x people and we came away feeling annoyed, and still hungry! I did complain at the time and was told i would be contacted...thats over 6 x months ago. Still waiting!
Absolutely beautiful food
Appreciate that everyone is struggling to cope with the continually changing covid rules. However, we were coming to Poole for a special occasion and our Saturday night reservation was cancelled Friday afternoon as the restaurant now expects not to open again until Wednesday. Disappointed as many restaurants were already full and was difficult to find an alternative ☹️
Lovely food.
Great service that was friendly and prompt with amazing fresh food full of flavour. Super value and highly recommended.
Great food!
We love Thai food and this was probably the best Thai takeaway we’ve had. Can’t wait for it to open again so we can eat in the restaurant too 😊
Delicious and affordable dining
Fantastic place, food excellent, service also great. An absolute gem for the area!
Food is absolutely delicious! Food = *****But the service is poor.
Great service and food
The food was like something out of this world. Loved it! Great service as well. Surely well be back dont mind driving all the way from London. 😋
You cannot book a table, so we turned up one July evening and were lucky that there were a few tables available. Our waiter was very friendly and helpful, but all the staff are very attentive. The food was absolutely delicious.There was a good turn around of tables during the evening, so maybe worth waiting if it is full and you have the time.
Amazing food, full of flavour!
Great venue, with a superb atmosphere. Friendly, helpful staff who can create a pretty mean cocktail!! Lovely food which can be enjoyed in the restaurant or as a delicious takeaway. Give it a go, Im confident you wont regret it!! 🍹
Came to sandbanks for a two night stay and found Koh Noi for an evening meal. The staff our very friendly and the atmosphere was great. Ordered a fried beef starter which was fab, the beef was so tender and the batter really crispy. For main dish I got jungle curry which is a tradition spicy/HOT Thai dish and I got to say it was one of the BEST Ive Tried so far. I would come back to sandbanks just for that main dish. 👍 😊 10/10.!!
Really quick service. Great food. A bit pricey but some of the offers are good. Would recommend going at the very end of the lunch period - just before the kitchen has a break at 3 oclock before dinner. This allowed for a very quick service.
Great to stumble into a local restaurant on a Wednesday night to find it buzzing with people! Welcoming staff and fantastic food. Every dish exceeding expectations. Even simple staples, like prawn toast were really special. Definitely worth a visit if in Sandbanks or around.
Excellent cocktails
I was asked to leave the restaurant when they found out that I was celiac because they couldnt risk me eating there. I would understand this more if they didnt have gluten free options across their menu.The tables when we sat down werent wiped down despite their only being one table of customers in there and plenty of staff.
Lovely food; fast, piping hot, good portions (even tapas size) and very tasty. Staff were lovely and super friendly. First visit and will definitely be visiting again.
Lovely food, shame about lack of social distancing.
Excellent food. Great drinks. Nice vibe.
Super tasty food. Really buzzing atmosphere (Sat night) before we came on a Tuesday and it was chill but also a lovely vibe. Staff are really lovely, warm and attentive. Recommend 👍🏼Will be back next time we are in Dorset again.
Visited today 13/01/2018 Excellent service very attentive especially from the lovely Agnes. It was our first visit and we will definitely be going again. We are not part of the young set being over 75!! but it made no difference as to how we were treated.Peter and Myron Goodson
Koh Noi of the year! This is the one, top staff, top food, great value, really tasty and nice vibe in there. Cant speak highly enough of the food, its really authentic, been to thailand and they def have a sense of authenticity plus some nice twists on the cuisine. The new lunch menu is sweet
Always love it. So tasty and just downright yummy food. It is small and generally busy all the time but I go for the food. I just enjoy any koh branches.
Awesome, a must visit place. I am still thinking how great the food was the next day
Always consistently good. Great Staff and service. Rely recommend!!!
Fantastic food and great friendly helpful staff. A good place to eat!!
Genuinly outstanding food. Very nice interior decor. Modern and inviting. Great service. Highly recommended
Always go here when visiting never fails to satisfy great atmosphere and excellent thai food.
This place is amazing. Great flavours. Great service. The best Thai in Bournemouth by far.
Love this place. Great little gem but it gets busy quickly, so get there early :)
Super ambience , great food, friendly unrushed service... will definitely come again! 😊
Excellent food, top atmosphere, great service. Thought we would end up in a fish restaurant in this neck of the woods but so glad we ended up here - up there with the best Thai .
We ate here Sat 21st November, excellent experience and highly recommended. They do not take bookings here because it is a small restaurant as has more of a bar type vibe. If wanting to eat on a Saturday I would highly recommend getting there before 6:30pm or booking a table at the larger Koh in Bournemouth. The food here was outstanding and actually not bad value (we had seven dishes in total which was plenty), just make sure you order starters and mains separately as theres not much space on the tables. The ambience was excellent and upbeat and just what we were after, but I wouldnt go here for a romantic date. Cocktails were excellent too! Would not at all hesitate to recommend this place.
Not authentic Thai food, but a great modern twist.Was absolutely rammed when we went. Food and drinks took a very long time. Seemed very under staffed and the staff on duty were doing their best in a hurry.One dish got dropped on someones lapOne order was missing. Eventually all sorted, but really looked under staffed and stressful.
Very good, nice portions and everything was distinguishable!
Good food, well priced, good selection of interesting foods. However it is also a bar so for a restaurant it is really loud, up to a point where it gets uncomfortable sitting inside trying to talk casually to each other.
Great, tasty thai food and friendly service.They dont take bookings, but no one seemed to wait long at the bar before being seated when we visited on a busy Friday night.We parked on a residential street around the back, there didnt seem to be any parking restrictions, just make sure you dont block a drive way.There wasnt a bum note in any of the dishes we had, but the dim sum, squid and Penang curry were particularly good.The wife enjoyed the cocktails and there 2as the ubiquitous gin selection too.The price was fair as well; recommended 👍
Very nice food and an excellent atmosphere. Try the company brewed beer, great with spicy food, looking forward to the best time already.
Great chilled atmosphere and lovely food. Great for a Sunday evening meal.
Very nice food. Always busy, so plan to have a drink first while you wait for a table. Friendly staff. Nice place to go.
Amazing. If you like Thai food, then you MUST eat here 😋😋😋❤️❤️❤️
Great food, nice decor and lovely staff. This is a tapas bar, and so the portions are small, but the prices are the same as youd expect to pay for a full portion. But that being said, the foods worth the cost, and lots of people think so, because it is always packed!
The meals were very authentic with strong taste! Love the tapas option!
Definitely a great place to visit. First class food and service. Try it for yourself.
We went on a Friday night at 6:30pm and it was so busy, the bar was jam packed with people waiting for a table! The bar staff were very friendly though, as were the waiting staff. We only had to wait for 30 mins ish for a table and our food arrived quickly. The menu is just the tapas options, not the whole menu that the other Koh Thai restaurants have. This was fine with us though and the food was fantastic, will definitely be going back to try more off the menu!
Amazing Red Curry, ambiance is on point and service is fantastic! Very good for going out dinner.
Fabulous food. Great staff.
Great food, I wish I could handle spicy because I would eat everything on this menu
Really tasty food but you cant book a table! Good for informal nights out
Good food and service...
I love the selection of the Tapas, its a perfect place to go with friends and to share different dishes. The 24 hour ribs are amazing; tender, tasty, and drops right off the bone!
Lovely food and decent setting. Not quite as nice as its sibling, Koh Thai and the prices are a little punchy, but overall its a worthwhile visit
Nice atmosphere , friendly staff, food ok but remember its set for the English palate, even so its nice and tasty
Amazing atmosphere, wonderful flavours and superb service.
Good amazing and staff lovely will be going back everything is fresh it does takeaway as well
Superb food and superb service. Our first visit here and it wont be our last!
Such friendly staff and the food came very fast! It was an amazing experience.
Visited again - as previously great food & atmosphere (& best espresso martinis in Poole!)
Ordered 2 curries, one prawn and one tofu... both wonderful!!!
Had better times here, service and food not convincing anymore
Great find, really hood atmosphere, staff attentive, barman very friendly and knowledgeable ,Had a great evening
Delicious food. Price for a large glass of wine was excessive.
Excellent tasting, quality food. Service was good too. Arrive early to prevent disappointment.
Great service. Great foodWhat more do you want.
Great food and atmosphere
Fantastic food, great friendly staff, never disappointed...
Lovely venue. Very goof food and relaxed atmosphere.
Some of the nicest food I have tasted and some of the nicest staff I have met.