Very good interior in Reliance Digital Mall. We can get all electronic product in this mall. They provide demo for all products. Products like All brand Refrigerator, Computers, All laptop, Television, headphones, water purifire of all company, mobile accessories, laptop accessories available.This mall located on prime location at Katraj, satara road, pune.. must visible this place for any electronic things.
Good competative rates..... But make sure the rates/offers that salesman tell you are applicable. When you go to counter for payment you will see bill with different amount /offer.3 times I didnt got the rate/offer given by salesman.
Where better staff and product pricing is also good compared to others where big and they have all type of varioites in one place
Great and grand mall for electronic goods. Must visit great appliences.
Katraj R digi service is poor and too costly products, afterwards bargain and call backs
Having Very bad experience by lenovo sales person.He was talk very bad unconsciously very bad experience I have katraj reliance digital store.Its not a way to talk with customers like that.
Located near Katraj chowk. Support staff is friendly, helps you understand the features of required product and answers your queries. Variety of items like camera, TV, Laptop, mobile and multiple other electronic items are available here for purchase.
I went there to look out for printer. First thing parking issue. Second, after you manage to park, is no one really bothers to assist you. Guy at the door will assign one person who, by the time we reach at the spot where the product is, will ask someone else to do it. And at the end we regret wasting our time. After almost 30min getting parking lot and then 30 min of waiting for someone to assist, we left the store. Of course without buying anything 😡😡😡
I have purchased laptop from here and next day I have raise the complain regarding display issue as they have policy of 7 days replacement but when I visit to the store they refuse to give me replacement by saying its brand policy please visit their service center! Worst service ever!! they invite me 2 times without any solution!
I wanted to buy mobile there one plus nord they said they have mobile in stock but after I am convinced to buy they said it is in stock but due to it is not billed from Reliance we are sorry to delivered you now ...finally I buy that 📱from Croma ...pathetic experience for me ..
Went to buy laptop few days back. The executive was not at all interested in sharing the features of laptop. It felt like he was forced to do the job. But he didnt forget to say please give positive feedback. Very bad experience
I WENT THIS PLASE FOR BUYING A LAPTOP,I REALLY IMPRESSED WITH THE SALESMAN KNOLADGE
We were here too look for washing machine.The store as range of products. The placing of items is impressive (every store has the same its a marketing tectic! even Croma have the same)The product pricing is high compare to its competitors ( Croma, Local Vendors, Vijay Sales) staff doesnt sound that convincingly strong to buy the product they didnt have detailed knowledge about the product that why one should go for the particular brand! )Didnt had strong discount offer compare to other money back, no cost EMI, CARDs offer.Rest all good!
Do yourself a favor and visit this smart place for home needs ! The service is unmatched. The staff truly cares about your experience ans what u looking for... The products is absolutely amazing, Absolutely the best service we had while in It’s a great experience. The ambiance is very welcoming and huge. Staff were extremely knowledgeable abt the products and we had good deal there..great recommendations.Ps: i owe Shubham for his personalised service!Kudos!!!Abrar Poonawala.
Good and big place to shop. U get every thing under the roof.
I thought I would get better deals here rather than online site like Flipkart and Amazon, but to my surprise a samsung 50 Tv costs 65k in this reliance store and the same TV costs only 50k on Amazon/Flipkart.
I entered into store on 14-AUG-2021 between 4.00 PM to 4.30 PM. I wanted to buy Whirlpool IntelliFresh 360 L Refrigerator. When I inquired about it one sales person came to me and quote me the final price as INR 40,000. When I told him that can I get any discount on it, as Whirlpool Brand website is selling the same Refrigerator at INR 38,055. Then that sales person arrogantly replied that Currently this Refrigerator model is only available with us in whole Pune, this model MRP is 51000 and our final price is 40,000.I was lucky that, I didnt buy any product from this store, as this store is having such a rude and unprofessional sales persons.I have purchased the same model from Reliance Digital, Geetai Sankul, Kothrud, Pune store at 38000 plus addition bank discount of 3000. So the effective deal price for me is 35000.Reliance Digital and Reliance Digital Satara Road store manager must train their sales person about how to speak with customer positively.
Good big electronics showroom. Instant discount offers
Worst service. Do not buy any product from Reliance digital, Katraj . They do not provide service, nor they solve issue. I brought Sony Bravia but no installation till 7-8 days and that to after complaining too much time. TV has a fault of rolling picture, but they hesitate to take complaint and said it is the problem with set top box, that to in warranty period. The experience with sony and Reliance digital, katraj is horrible and i prefer not to buy appliances from RELIANCE DIGITAL, KATRAJ. Arrogant staff and pathetic service
Went to buy a laptop, mobile and 2 other home appliances however had a disappointing experience as the staff is not attentive, they are more focused on their own mobile screens and redirects to another person for assistance.Highlighted the concern to the counter staff and they said that there is only 70% of staffing during these days and they are more likely to do timepass once their target is completed. No coordination among staff, it seems they don’t respect each other!!!After waiting for more than 20mins to get a laptop expert it didn’t took much time to finalise as the online research was already done however due to tedious working process the Laptop expert insisted to do the billing separately for the laptop! The billing was done, there was no place to keep the belongings as to look for other appliances on 1st floor, hence went to the door attendant and she said these people don’t want customers hence they are not bother once the products are sold! Such responses from staff member shows how serious these people are about their job, since there was no one to attend and place to keep the belongings left the store with laptop and without visiting the appliances section!It’s more like a museum, you are only valued as per their daily targets. Employees are no experts here they have basic knowledge with no sales skills, some store employees will also suggest to buy products online!!!
Good place and they give higher discount than other stores.
Wide Range of Products Available at Reliance Digital , Staff is Very Cooperative and Knowledgeable you will get always Good deals on Electronics Products
I went for TV selection. Although the online and offline competition was visible, still I was expecting more different brand models.
Very Disappointed in regarding of cashback offer.Tried follow up from two months but no one replied in acceptable reasons.If store is giving discounts & offers then those should reach to the final customer.
A Big Brand store, live experience of shopping with most of the brands, all top brands are available.
Better staff than Vijay sales and many more shops
Nice variety of products. Competitive rates.
Competitive prices for TV, good customer service
Small store serve best service to his customers
I purchased a phone in month of JanThis was the last piece remaining in store (MI10i). That time my mom also wanted to purchase the same but this was last piece which I purchased and my mom purchased the other model.Im using mi10i n now its totally getting on heat, Im most of the time not audible to next person, my phone is hanging oftenly, also my Instagram works poor in this phone while uploading reels, this phone gets on heat, now the photo clarity is also getting disturbed,. Im not satisfied with it,The store ppl are not receiving call, the customer care told to visit the store but its lockdown on google its showing open but no response on calls.This is very disappointing me. I hope my issue is solved as I have my bill and all the details regarding.
Very pathetic. Casual apriach from staff .Ignoring customers .Wants to purchase One plus mobile .Visited .Never suggest anyone
Didnt inform about student discount on Apple MacBook Air at the time of buying. Not picking up calls.
Good appliances mall in katraj chowk.
Very third class service...., specially customer service and installation department..Commitment does not run.
Good collection.Few of the Sale Executives somehow are not that much interactive.
I got new new mi phone, Financial servises bad long time billing process
Good store with a lots of varietys.
Very useless service provided by Bajaj Finance. I visited twice for buying mobile. Without checking the documents, they offered no cost emi (0 dp) and after waiting for 1 hour, they could not approve the loan. And the staff didn’t even interfere. There was too much wreck experince
Reliance digital is bad when we buying product they tell do finance from HDFC & babaj Finserv has not financeAnd HDFC is not giving financeThat why Reliance digital is worst digital mall.
Great offers.Great deals.Great everything..But...Staff takes hell lot of time to help out the customer.
Good range of products, okay customer service
Well organised store for electronic appliances. Staff is helpful. But never forget to compare the prices online before buying any product. Range of varieties available for each category
I was here to buy ac.. I met 2 staff members in a span of 2 days.. both confused me over 2 brands. They absolutely do not have any idea about features and service.
Good store for all your needs of digital & white good requirements. It is as per the standard of this chain stores.
You advertised items on line but when I visited the store you do not have the item.You have no jio hotspot router in stock.Upon my visite all the staff are engage with whatsapp on their mobile phone and no proper customer service.Their body language and action demonstrated that the customer is not important. all of jio outlet on Satara road had not jio hotspot router.
I dont think this staff is not good
A very spacious store with a lot of products available for trial in store. Loved the experience. The prices were quite lower than other stores. I got a product here for 6999 which was 7300 at Vijay Sales after discount. They even had more veriety and number of products on show than Vijay Sales.
Rates are higher then other malls. At my time they increased the price instead of decreasing to finalize
Loved the experience, prices are very competitive, staff needs to be more polite
The place has variety.. and costing is reasonable... If u want to have a gadget then it can be one of the best places
Very good managment, cooperative, experienced staff. Thanks Reliance and managment,staff Reliance digital Katraj.
Best Price available...
They never give attention if youre alone.
Good plcae for buying smartphones, laptops and other electronic things
Distance : convenient from KatrajHas lots of varietyHelpful staff.Prices are affordableThey have proper knowledge about productsProper ventilation and precautions are taken (I had visited durning Covid period)
Okay to buy. Look out for deals and compare prices online and offline before purchase
Very bad service after sale they not do proper communication. Bafore purchase any product they talk with sweet language but after sale they turn on languageBad experience
Very busy, We have to wait to get attention
Reliance Digital is very crowded in these Covid days
Very bad service, dont buy anything from this store, I brought sony z9f sound bar from this store. After delivery i have call for installation they say me it will take 24 hrs but i have wait for 2 days but no one has come .. ..
I have visited store to buy AO Smith water heater but found that the exact piece was not available.Overall the store has good sample piece but less staff to help customers.All covid precautions are taken strictly which is appreciable
Its Good their ample parking space
Everything is good except the Service. Executive leave the customer if you ask more queries on the products. No one attended me since I was asking difference between the TVs and their specifications in deep.
We have choose smart TV within 5 mins but have to wait upto 30 mins at billing counter.When I asked them they told server down.such embrassment for reliance digital
It is a very bad experience, I bought samsungs tv, it stopped working after 12 days but after complaining, it took 2 months for servicingdont buy even USB.cheap quality product.👎🏻
Nice showroom.Varities of tv etc available
Actually is 5star in sales department..Half star in after sales...Once they collect money from you..forget rest things like prompt delivery.. installation.. demo etc...there are several other options available in different brand chain..!
Lots of salesman to make crowd but no one to attend the customer with anticipation. I went to purchase a laptop but Salesman were busy in talking among themselves than the customer. Reliance Digital need to work on Customer Care
Soo nice
Recently open but rates are competitive with markets.stiff is helpful.
Parvez the sales person is awesome.he help and support us ..need to be promoted.. reliance store Katraj..he is really very helpful guy..I appreciate his work.RgdsAmit
Good Place for Electronic Goods
I bought liebherr Refrigerator from here. They told all good good things about the product and also told to provide full warranty on refrigerator parts. But their handle was broken and when I asked about the warranty coverage they told to call another team whose number was not listed. I found another number of it then they directed me again to Reliance customer service. Where I called and they told we will raise a request. Then I got a call from them after almost a month where I described the details. Post that they told send me pics of broken product in wtsapp. Then after that it took another month. Then after in the call the guy called me and told me to send the details. And then I again sent him the details of the broken handle. Then after an hour he calls and says it will cost approx 900. after few minutes again he calls and said it will take 1500 Rs. I cancelled to order that. Now onwards I will refrain from buying any product from Digital
Good enough, sanitised place, lot of staff members available to help you out
Good and quick service, friendly staff.
FIXED price, No bargaining with price...
No one helped....I wanted to buy home theater...staff was ignoring and said to wait...I was waiting for 15-20 mins...approached few people...but no one helped...At last I bought it from Croma...
It is a really good convenience store All groceries are available. The store is well maintained.
Reliance digital have idfc vendor for emi process and idfc doing fraud with customers.Think before buy😏🙄
Good place for electronic gadgets. All under one roof.
Variety not available in vaccum cleaner (car vaccumm cleaner not available), digital camera.Precautions are good to avoid Corona.
Showcase is good and salesman guides politely also give good information about product.
Not advisable.Very arrogant staff. Reached there just to inquire about a single product before 5 mins to closing time. All the staff was in hurry to leave the store and ignoring all the customers (typical punekar shopkeepers behaviour) .I went to Croma right next to it and got the product there even after their closing time.Don’t waste your time and goto Croma or any other store.
This store doesnt even deserve a one star but I dont have any option. The ground floor staff is good atleast they show courtesy to ask how can I help you and all those typical questions but when it comes to first floor in the section of fridge, washing machine and other products their staff just looks at your face and Dont even provide some information about product and dont even ask what you wanted to buy,what are you looking for. Really worst experience at the store.
Good service and abundant choices with many verities. Only issue is delay in billing.
Staff was not good 😕
Its an ok store, staff is lazy and doesnt care about the customer. Products are covered in dust and there is no variety and stock.
Good variety but the staff arent in sync with their own product stock and price, wasted time over a product on display that was out of stock with no restocking guarantee. Staff arent much helpful, just shop online, thats way easier.
Rates are not cheap as advertised but most competitive. But service is very good.
Ok ok
Informative Staff! Share availability clearly