Almost an year now with the website down and zepo itself non operational !! is this how the clients are treated.. we have taken a lifetime plan !! contact in vain via linkedin, twitter, facebook etc .. and now of backing up data.. so over 200 product details all in drain !! can any old customer help in choosing a reliable company..
Sudden shut down. No communicationTook money for full year. Unreliable
Huge fraud from Nitin P and his team. Took money for a year, shut services down, even zepo website down. No response linkedin, gmail, whatsapp, calls nothing. Didnt even give opp to migrate data to wordpress, shopify etc. Beyond shocked!
We are not able to contact zepo team as i am trying to contact from last few month.being a old customer i am not getting any help from their side, very disappointing.my site is not working properly due to which facing problems.
Dear customer, please dont buy any products from the sellers of this business ... They dont have any return policy and have a very poor quality products.I had bought a dress from the reseller (Mrs.P. waghmode) one the sellers from this business After getting that products I found it has very poor quality. When I told her to put return request she literally blocked me and told me that we do not entertain customers.This is very unprofessional behaviour.Better to buy any products form other shopping site as they give assurance of quality, money and have a proper return policies.
No customer service from this company. Repeated email messages are not being answered. Heard the same from some other businesses who have been associated with them. Zepo please reply to the mails and pick up the phone. Horrible people with no sensitivity to customers. God bless them
The worst company I have ever come across or will ever come across in my lifetime. I have purchased the two year package from them for my website. They never ever reply to emails and none of their support contact numbers work. They suspended my website for absolutely NO VALID REASON without any prior information. I am unable to login to the dashboard and it says CONTACT YOUR SUPPORT ADMINISTRATOR .. As if I am assigned with an administrator or as if they revert to any of the calls or emails!!!!! Have emailed them but no success. Calls are notgetting through either.. They will hook onto your life to get you to purchase subscriptions from them and once done they arent concerned of what the client needs are and absolutely hold no accountability towards the client..Similar instances have happened before too of them not reverting for days together and then apologizing later..Never ever get your websites done from them.. WORST, TERRIBLE, UNPROFESSIONAL COMPANY .. BIG ZERO RATING I WILL GIVE!!!!
Please inform if you are closing down.Admin panel not able to login, calls not picked up, emails not answered. This is really frustrating.
The worst company that ever exists, Was a client was a lot of time, made numerous requests, paid everything on time, and now when I asked for few changes in website due to the low conversions on their website due to technical upgradations they are not able to make, they stopped responding. Their CEO doesnt picks up calls, my remittance was not made on points, I literally had to beg for my money, Its one of the worst companies to deal with.I have my website subscription plan for 2 years going in waste. If anyone interested to use It let me know, or else I am as of now going legal against these crooks.
A Company that cannot be trustworthy to its own Employees, cant be trustworthy to its Clients.Its been more than 2 months they havent processed my Salary. Its been pending since the month of February.On sending regular messages, the Directors fail to even reply.As Clients, if youll have your money stuck in the company, better try hard to get it back.As for New Clients, dont fall for fake Reviews and Promises.
The worst company that ever exists, Was a client was a lot of time, made numerous requests, paid everything on time, and now when I asked for few changes in website due to the low conversions on their website due to technical upgradations they are not able to make, they stopped responding. Their CEO doesnt picks up calls, my remittance was not made on points, I literally had to beg for my money, Its one of the worst companies to deal with.I have my website subscription plan for 2 years going in waste. If anyone interested to use It let me know, or else I am as of now going legal against these crooks.
Zepo technology is a mechanized shipping platform. It has been close to 2 years since I’ve partnered with them.Their services are hassle-free. The prices are also very less as compared to others.With their help, one can ship to 20000+ Pin codes. I could reach a lot of customers due to this.Zepo technology also manages COD orders.
Horrible customer service! To get in touch you have to call 5 different contact no. which all are incorrect or not available, Then try to write 100+ emails, and maybe if you are lucky they might reply to one.Also the no. provided on the website are all incorrect and non functional!
The Company is not picking phone calls, nor responding to emails. Have they closed there operations, as I am unable to login to the website which i have hosted on their platform
Zepo technology a courier partner that provides you with the best shipping rates for your products. Zepo technology has been awesome in this forte and helped my business to grow efficiently. So far, they have addressed my queries with utmost concern.
Zepo technology a courier partner that provides you with the best shipping rates for your products. Zepo technology has been awesome in this forte and helped my business to grow efficiently. So far, they have addressed my queries with utmost concern.
Worst company!!!!!They used to be great when they started, the new management and emploies are worst. They havent paid our COD remittance and when it came to paying they have just sent us unexplained charges and with zero document support. Team is careless and carefree. We need our money back .
One of the worst service ever in this world, this zepo services doesnt deserve even a single star why because I received a wrong product.. I ordered Vivo v15 pro and what they delivered me is Chinese made phone so, I approach zepo branch SR store (which is located at Mumbai & Maharashtra) that which Ive been deal with, for replacement but I didnt get any response from them, I want all my money back or else Ive a evidence to fight with it. useless and frauds service ever... I beg you guys please dont get touch with this zepo services.. thank you.🙏
Worst logistics service provider of all time.Remittances wont be credited to your account on the time mentioned on the agreement.Customer support, if at all someone picks up the phone, feels like talking to an under graduate student with zero experience whatsoever. Incapable of solving any situations.Will try to exploit your money in the name of Octroi & Entry taxes (2014 Period) and would never provide a receipt for the same even after making several promises.Would threaten you for legal actions against some baseless claims.Overall, if you dont care about timely remittance, customer support, accounting transparency etc. this one is the perfect fit for you.God bless those clients who are still somehow connected to this firm.
I am in the business of selling fashion jewellery, and Zepo helped me setup Diyofa, my online store that showcases the finest in fashion jewellery. Their team was kind enough to make my on-boarding experience a breeze. My store went live without a glitch, thanks to their inputs and prompt service. In fact, the customer support has been the most satisfying aspect of my Zepo experience so far. Their response time for resolving my queries were really quick and their solutions have also been effective. I would most definitely like to recommend Zepo to fellow entrepreneurs.
Zepo technology is an ideal Logistics company because it provides amazing customer support. The support team is always available and is ever ready to find a solution for any queries.Zepo technology offers COD services to 20000+ Pin codes and the COD cycles are twice a week.
Best delivery service with no damaged goods. better than all other courier services. and their ecommerce web development service is amazing. i loved how their support team is always ready to help.
Our business revolves around creating handcrafted classic shoes for men. Zepo has been a pillar when it comes to setting up the store. They have always given valuable operational support and not to forget , the savvy marketing strategies that were employed from their end directly reflected in my store’s ROI. The Customer Support has been brilliant, and their processes are well thought of and streamlined. I would love to recommend Zepo to anyone who wants a complete E-Commerce solution.
Absolute garbage. Stay away. Website is down since last night. No one is available on phone support. Founder of company ignores clients on purpose. We are stuck with their useless lifetime account after having been paid hefty amount of money in advance. Way too many issues and worst of the worst kind of customer support !PFA the attached photo showing website down. Our Zepo dashboard is also not logging in. Our mobile app is also not working. Literally NOTHING IS WORKING RIGHT NOW since last 12 hours and already all our advertising investment is wasted right now. And today is actually last and most crucial day of our online promotional sale.So we are losing revenue every hour due to Zepos nonsense, irresponsible and garbage quality customer support and platform !STAY AWAY. SAVE UR MONEY AND TIME.
Poorest service we have ever received from any company. There is absolutely no response from the customer service team. Even when you email them a complaint they shut the ticket without resolving. Most of the issues their tech team cant resolve. Website cannot be loaded for days and there is no answer from the support team whatsoever.
Most fraudulent company. Biggest mistake to have started our collaboration with them. Informing us of the oda charges after a year of charging us. They just sent us a collective bill after a year of shipping packages through them everyday saying we forgot to inform you.Surely going to write complain and charge everything against them to get our money back.
We, at Elize Lifestyle Pvt Ltd, have been using the courier services of Zepo since our inception. And I must say that Zepo has made it extremely easy to manage logistics. We can find the best rates, optimize our costs and analyze which delivery agent to use for which area. Its really great and easy.I just have a bit of a complaint regarding the customer support, which does not seem very responsive at times, and leads to a delay in solving issues often.
Their service turns out to be the worst. Our COD amount arount Rs.15000 not yet remitted to us and its been more than 10 months. Using shiprocket since.
Zepo provides excellent service for its marketplace software. The pricing is very competitive. Also the software covers lot of features making order processing and inventory management very efficient for sellers. The support staff is the best part of this company, they are very helpful and ensure to give a quick resolution. I would recommend their marketplace software for any upcoming sellers who are looking for marketplace management services
Had a great experience working with zepo. their service is amazing with such cheap rates. they will also help you promote your company and target a specific audience. now my brand is easily recognized because of zepo. thanks. keep going.
A company known to fleece you and hijack your website! Hold it for ransom till you pay up renewal even though they are still under contract! What a rubbish management team who hangs up on u! Shame on Mr. Nitin , who apparently fails to pick up calls and take responsibility for his team!
Zepo technology services are hassle-free. The prices are also very less as compared to others.With their help, one can ship to 20000+ Pin codes. I could reach a lot of customers due to this.GetGo Logistics also manages COD orders.
The support team is ever ready to help you with any issues. they are easily accessible. service and features they provide is amazing. my business is now in profit. thanks to zepo.
Zepo courier was our logistics partner and they have not reimbursed Rs.75000 they owe as for COD orders. Its been 6-7 months of follow up. They have disabled our login also. Can anyone help in recovering our cash?
Zepo technology is a mechanized shipping platform. It has been close to 5 years since I’ve partnered with them.Their services are hassle-free. The prices are also very less as compared to others.
I recommend zepo to all my friends. good option. and good choice made by me. no regrets. best service provider.
Fast delivery. and also cash on delivery service at reasonable cost as compared to others. the ecommerce solution they provide had helped me grow my business.
**Most of the positive reviews are FAKE. the whole Company is a FRAUD, they will cheat you with almost all their products including Zepo Couriers and Zepo Marketing**Highly unprofessional people, nothing less than a fraud. All they will care is how they can take money from you and once its done your account will be handled by trainees who doesnt know what they are doing. In the back end they will use an app named adyogi to run all your campaigns thats their AI and so called technology.It is true also for senior management including the CEO. You are valued only when you have not made the payment and once its done everyone will forget you.Our previous campaigns before working with ZEPO generated better ROI. ROI they generated over a period of 3 month was only 1x. They were not able to utilise the full budget assigned to them.Our organic business volumes were 3x than the revenue they were able to generate (ROI of 1x).In Zepo Courier they owe us more than 1.5 Lac. They will generate random fake invoices claiming those to be ours, upon showing proof they dont respond to emails or calls and its not us they not paid to almost all their customers.Most of the positive reviews are FAKE or are paid for. Dont waste your money with them.
Dont ever fall in their trap. The will charge you for over weight without giving any proper explanations and if you deny to pay so will threat you with legal actions. Their support is pathetic . Basically everybody in the company including the owner is here to make a quick buck. And all the five star ratings that you are seeing on google are basically their own content writers giving fake reviews using fake email ids. Their actual rating is 2.7 on Shopify .
I am trying to contact them from past 1 month ,No reply from the phone no. & the mobile no. have not been picked up .Some one should atleast take responsibility to call back .
Extremely friendly customer support team. The marketing team helped me with my ecommerce. Great work. Would definitely recommend .
Best in industry. superb rates. super service. loved it a lot thanks to zepo for saving my profits
Superb services. They helped me with my marketing and made sure the shipments reached damage free. Amazing job done.
It is best the ecommerce service provider i have ever seen. they created our website glamour cosmetics more glamorous by their customized themes and many features. best support team.
Service is best among others. very efficient and cheap and that too with so many features built in. i would highly recommend zepo for one whose having a hard time in market.
Shipments were on time, great marketing and even better management. Whats not to like. Keep up the good work.
Great services. My jewellery store got a great platform thanks to their marketplace option. Good job.
Highly unprofessional people, nothing less than a fraud. All they will care is how they can take money from you and one its done your account will be handled by trainees who doesnt know what they are doing. In the back end they will use an app names adyogi yo run all your campaigns thats their AI and so called technology.It is true also for senior management including the CEO. You are valued only when you have not made the payment and once its done everyone will forget you.Our previous campaigns before working with ZEPO generated better ROI. ROI they generated over a period of 3 month was only 1x. They were not able to utilise the full budget assigned to them.Our organic business volumes were 3x than the revenue they were able to generate (ROI of 1x).
My company is partnered with zepo for almost 5 years. they are best ecommerce website developer which gives you ample of features for your website to stand out from the crowd. very satisfied with their service.
I am using zepo for last 6 months and i am very happy with their service. their panel is very responsive and supportive whenever there is any kind of support we need.
Been partnered with zepo for past 5 months. its cheaper and service is really impressive. specially the support team have been really very helpful.
My jewellery reached damage free, securely and on time. I have never had such a flawless experience until Zepo. Will definitely keep using their services.
My family has a clothing business and therefore we have been associated with zepo technologuy for over a year now. We have had a pretty good experience with zepo technology. As far as I’m concerned, I did have some petty issues with them but the support team had provided a solution in no time.
Very supportive team. best service with many features. i would recommend my friends to opt for zepo.
Their marketplace service was one of the best services Ive had my experience with. Saved so much of my time. Good job.
Zepo technology is indeed a genuine courier service. I use GetGo Logistics for my eCommerce business because it has the lowest courier rates. It is vital for any business to save costs during its early stages and Zepo technology has helped me it.
Wonderful portal for startup ecommerce sellers. i am very satisfied by their service. the support team is so helpful and kind, they will listen to all your issues and get them resolved in the best way possible. i would definitely recommend zepo to all.
If I could I would have given less than this. Bad service, non transparent, chor company. Every month they charged us Rs.300-400 extra saying that the measurements or the weight of the parcel was incorrect. On asking the proofs they sent us an screen shot of the accounts made by this company only.We closed our account and demanded for the refund of the security deposit of Rs.2000, these people are reluctant to do that.After following them up for 2 months, they said that we have forwarded our refund request to the relevant team. But we didnt received the payment till date. Now after raising this issue again these people are asking us when did we made the payment, do we have the ref. no., in which account we made the payment and on which date we made the payment. We started working with them in the year 2016, Feb 2019 we closed our account.This is a BAD BAD BAD company to work with.
Awesome service provider with cool features available. completely free from hidden charges. highly recommended.
I am really thankful to zepo because of endless support and service given by them. efficient features and best service. i would recommend to all go for zepo.
I have been using zepo technology for the past two years. Why you should try them too?COD serviceability: Twice a week.Lowest costs: Shipping for as low as Rs 22/ 500 gm.Best-in-class customer support: If you’re impressed with the delivery services of Amazon and Flipkart, then you should go for zepo technology
Zepo is the best ecommerce service provider whom you can trust on. my ordered material was shipped through zepo and i got it on time. really loved the experience of working with them. and the website built by them was really amazing.
You guys are amazing, it was very useful and helpful for me to get my website created by zepo with so many features. keep up the good work.
Service is best. they are the best among others only because of its features. will never disappoint you with their service .
It provides amazing customer support. The support team is always available and is ever ready to find a solution for any queries.
Zepo is very good ecommerce service provider with so many features in built. their integrated courier service is very nice it deliver products on time and in good condition
Have been trying to get in touch with them for over a week and the line just doesnt connect. The recorder says were working till 7 but when you call them at 6 they dont pick up. Tried emailing but no word back.
I had a good experience working them. i had my website built by zepo. they provided me amazing features like free payment gateway, customized themes, facebook store, etc. they helped me grow my brand online by running ads on facebook. very impressed by their service.
Absolutely great services, especially their timely shipments. Got what I was promised. Great work.
They literally provide the whole ecommerce solution. they have a very easy to use dashboard. thank you zepo.
I have my own ecommerce website built by zepo and i also ship my order through zepo and the delivery is always on time. the whole process is quite smooth and made my work easy.
I am very pleased to partner with zepo as my ecommerce website for footwear has been built by zepo. the work quality is best. they also provide a very supportive customer service which will help you get out of any mess. thanks to zepo.
Best service. fast delivery service through zepo couriers. overall a nice service provider.
Zepo technologies provides you best service with one complete ecommerce solution. with cheap rates you will get many features to grow your business. on my personal experience, zepo has provided everything that an ecommerce websites need.
They handled my account for 11 months out of a 12 month contract! They lost our couriers and are absolutely inept ! Please do not go to them ever! The staff has no sense of respect for the clients and they are extremely unprofessional! The kind of nonsense i have put up with is unfathomable! Extremely disappointed!
Our clothing business is doing great in market only because of zepo technologies. they created my website and also get my products delivered by their integrated courier service. their service is amazing.
Overall very much satisfied with the services offered at single platform like zepo. also getting good support from their team.
I would like to rate Zepo MINUS TEN (-10) stars.We are using your premium plan. We were ensured by your companys Business Head that we will get our remittance processed on time but we are yet to receive a single penny for our last 2 remittance cycles.Now your support executives are not even answering our calls. We are very disappointed in your service quality, we have used many other services in past but have not yet faced this kind of unprofessionalism ever.Your company is now using the excuses of not getting funds from the courier partners but we have used Delhivery, Bluedart & FedEx but neither of them ever held our payments. When small customers like us never faced such kind of problems how can you people even think of using this as an excuse?You people gave me your word that we will never get this kind of situation ever but now you people are breaking your own promises. Where are the basic ethics?
I must say they provide you one complete ecommerce solution. they created my website and also helped me deliver my products through their integrated courier service. to add more to it, they will help you run ads on facebook instagram. touchwood, my business is doing good now.
Worst Company, they are not professional at all.They wont provide you with the services they commit at the time of selling their packages.Their so called highly qualified staff dont even know how to list a product on Flipkart.
Not happy with their services.They dont reply on mails and their customer care is also hopeless. We have bought 5 years pack but its a total waste. There are weight discrepancy issues but they hardly care to solve the issue. For 100 g Documents they charge you 5 kg and if you dont pay for that they block your account. my account number is 71925
Improved service from last time, the shipments were on time and so were the remittance. Keep up the good work.
Zepo is currently the best ecommerce builder.as the ceo of geeta clothing, i would definitely recommend starting an account with them.
Some of their features Zepo technology are• Easy shipment tracking• Partial fulfillment• Bulk order upload• Automatic order syncWhich helps by business to grow.
Finding it suitable for my company. best support team. and amazing services.
Excellent service, impressed by the support team all my goods delivered on time without any problem and if there is any problem support team is always there to help
Fast delivery service. an very easy use to dashboard. superb service provider.
They just have good content writers to write fake reviews on social media platforms. Other than that they are frauds just trying to make a qwick buck. Dont fall into their trap i am a sufferer.
Worst Experience. Very Unprofessional Working Staff. They Do not Reply to Your emails. For every query only we need to take fallow-up. I think they work for once in a month and other days they just sleep. They use your COD money for Months and Months and Never reply you. Zepo is now being like a big Scam.
Please dont take their shipping plan its worst couriers with high rates membership 15k and 2k security deposite,but its not worth as they charge low while booking later charges high by sending remitance after 15 days or 1 month when parcel gets deliver,they dont provide proper information in shipping details like pincodes which are ODA(OUT OF DELIVERY SERVICE),people blindly book for those area,later this company charges 355 of 65 rs charge plan,worst courier plus worst service from support executive even they dont co-operate correctly,still today after 6 month of working i didnt got my refund from paytm or lost parcel shipping charges,plus this company serves service totally from the customers pockets thats why they take 15k so they can block the app and the customer cant book shipping if the remitance goes higher than the security deposite of 2k,they charged me 3000 for 1000 rs shipping charges for ODA(OUT OF DELIVERY AREA)
Definitely would recommend to everyone. Great pricing plans, great marketing and a very efficient marketplace ( ecommerce platform).
Highly impressed by the on-time delivery of Zepo Technology and the customer support is amazing. For sure recommended to all
We are pleased to be experience a prompt and hassle free service . Wishing all the best to entire team.
Zepo technology is a shipping partner that can help you ship your merchandise across the globe using one single platform.It is a renowned logistics service provider in India.
Please do not use this service. COD remittances are not made on time and they take very long to transfer the money they owe you. Support contact numbers go unanswered and they do not provide any assistance to their customers. Probably the worst decision anybody can make for their e-commerce business. Stay far away from Zepo.
Zepo helped in increasing my audience by effectively promoting my brand and it also helped me to increase my business. thank you zepo.
Excellent service. their integrated delivery system is very fast and on time.
It offers COD services to 20000+ Pin codes and the COD cycles are twice a week.Really impressed bu their service and support
Our company uses ZEPO courers for its e-commerce platform.The shipments are delivered on time and they provide super supportive customer service.Also,the customer service team knows how to escalate the issues and get them resolved o time.
Worst company.. I hav gone there for interview and there are 6-7 rounds for executive profile in the end final round is with director who looks like college pass out. Asking irrelevant questions and negotiating salary even its done with HR .. God knows how they are running there company. Dont waste your time and money by going there.