The hotel and the staff were extremely helpful and accommodating especially Mr Joyson Pinto these are the kind of people who make you feel good and love their genuine gesture .Thank you so much for the hospitality.

Absolutely great place to stay in Mangalore, they are upgrading to Vivanta and will get there. Staffs are fantastic and super friendly. Recommended 👍

Good renovated rooms. The food in restaurant is also nice.

4Stars are only for senior management taking proactive step on the complained raised in regard to the front office staff. Location is good within the city. Renovating. Breakfast was below standard for a 5star.

Really great service by Mr Harish in room dining service.very patient and courteous.Really appreciated.Really delicious food.enjoyed..Thank you ..Really great customer service.

A wonderful place to stay and dine. Most secured and serene place with the best of the best services available.

All are not treated equally here.. The security guard treats normal, middle class people as, you are not suitable to come here. His expression shows like that. And food also not tasty. Only cost is very high. It is not at all affordable for middle class people.

The Gateway Taj hotel was called Manjarun and for me it is a home away from home. Fresh sea food, healthy and tasty food and WONDERFUL staff ( and drivers ) are their hallmark.

The hotel is under renovation , so as of now I do not recommend anyone should stay as its all messed up .

Absolutely fantastic staff and services. Even during this time, the facilities were top notch. Good to visit for short trips with family and friends

The service was very bad for their price range and the menu was limited.Wouldnt recommend it to anyone who doesnt want to throw their money in the drain

The Gateway Hotel is a very good stay option in Mangalore. Very close to the Old Port, with the beaches north & south about 30 mins away. We stayed with family and was pleasantly surprised to receive two connected rooms. While youre here, dont forget to explore the Mangalorean cuisine in Cardamom or order in-room. The breakfast spread is excellent too. The hotel is undergoing renovation, and is to be rechristened as Vivanta in future. Overall would recommend

They recently renewed and rooms are looks better!

Located on old port road, this property is one of the better hotels in Mangalore. Quick and efficient service. Although undergoing part renovation right now, it wasnt disturbing or intrusive at all. Rooms are of the kind you would find in older hotels. I got a room with an excellent view of the port. Food quality was good. The buffet breakfast was repetitive except for a couple of dishes for the days we stayed. Associates at the hotel are customer focused and attentive. Would definitely visit again.

This hotel is very bad, and worst👎, for drivers they do not have washroom facility also, the washroom which they have is more worst👎 then public toilet, i have never seen this kind of hotel in my life time

Good place if you want to have a nice quiet time.

Lovely hotel.. Amazing Staff.. Kudos to the Departmental Heads for leading like Stars.. All the very best.. Im sure post renovation this place will shine brighter than a star..

Not spacious corridors, Plastic Tub instead of ceramic (Scope for skid while bathing). Looks very old hotel, small restaurant. But food is tasty...

Everything is under construction. Staff is very polite.

We stayed for 3 days and during this short period staff been courteous and professional in handling customer. Rooms were nice but definitely will look forward post renovation which is expected to happen shortly as mentioned by manager. But main drawback rite now is parking lot which is not up to standards of Taj or any star hotel.

Sarvice is very good but room is very small

Excellent hospitality with human touch. Infrastructure is a bit old and menu looks a bit less options but all the essentials are available. Iam always a great fan of Taj delicacies. The staff are open to extend their helping hand. We stayed here on a business trip. My colleague developed hot burns boils in his feet while coming from our office. He walked barefoot for few steps in the damber road resulted this. Hotel manager (Teena madam) sent us in their car to the nearest hospital. Their staff person also came to support us. Moreover they didnt charge the car bill for this also. Such a nice gesture and values demonstrated by them. Thank you so much.

Good and best hotel in mangalore

Old hotel, has a old building charm. Service is old school but decent. Food is above average. Just for food it deserved 4 stars but there ills building and swampy stench inside takes that 1 star away. Now apparently it is being renovated by Taj and being completely changed. Will see then.

Loved this place which is located next to port awesome view of beach as well nice place to spend valuable time.

It was amazing, Nice restaurant and good service staff one boy is ultimate service in my table &Good talking skillsGood bhehevoirand please inform congratulation to my side the boy name (Abijit from hubli darawad) IT trainer

Hospitality makes up for AgeI was quite nervous choosing this hotel after reading all the reviews and was dreading the REnovation related issues we might run into. The first impression was not great when we entered. But have to admit that everything from there on was wonderful, especially thanks to the wonderful staff (everyone from the Front office to the General Manager) who made sure our stay was a pleasurable one despite the construction work and remodeling that was happening around usLOCATION: Very good location at the heart of the city.DINE + DRINK: The High Tide bar is a wonderful place to unwind in the evening with your favourite drink. A pub like atmosphere with a good selection of Wine, Beer and Liquor. The Port cafe is good for Breakfast as well as a late afternoon Coffee and snackROOM: We stayed in 410, Which was a SUITE room, so this review is based on that; VIEW: Sweet view of the Heritage building and cityscape ; SIZE: Very spacious room; AIR-CON: Perfectly functioning cooler that helped in setting the perfect room temperature; BED: Comfortable bed that played the expected part to put me to sleep; BATHROOM: Stand in shower; TOILETRIES: Lovely Spa quality cosmetics from BIOTIQUE brand.FACILITIES: A dingy looking Gym (with no windows and at the basement!). But it came with a good range of weights, workout stations, and Cardio machines(though a bit dated). They also have a decent Swimming pool.SERVICE: Friendly staff that took care of all my needs with a smile and made us feel pampered and well taken care of. Special Shout out to SATHYA at the front desk, and the Bartender at High TideHOW WIRED YOU WILL BE: Free high speed Wi-Fi that works well all over the property. Big Plasma TV screen dishing out dozens of channels spanning sports, news, music, movies and a wide variety of entertainment in multiple languagesCOVID UPDATE: THe property has done an excellent job of ensuring safety , social distancing and hygiene to minimise the risk as much as possible. Especially the Common areas and Restaurant had good implementation of the required rules

A good hotel with very amicable and helpful staff. Had a good stay.

Super courteous staffNot a place to stay for a family leisure travel. It is a business hotel located at not a great place. The property itself is no Taj standard - small place with just functional amenities. It is under renovation. It is kind of expensive for what it is .. as a leisure traveler did not find it interesting at all .. may be as a business traveler , I may still stay - alone and most time in meetings-:)

Customer service was extraordinary... Good to have family get together

Have visited this hotel at least 15 times and although it is an old property but the best in Mangalore. Neat and clean backed with Taj hospitality. The only hotel with a swimming pool and decent Gym. Although the room size is small but very comfortable. Not very far from heart of the city and has ample car parking. The food along with breakfast is awesome. Authentic Mangalore Sambar along with Fish Curry are its specialities. Overall a value for money property

Good stayStaff is cooperative

Service is horrible, when we entered the room, fruit platter was kept with one banana eaten and peel kept next to it, we were waiting for lift though we had pressed the button, then we asked one staff named chandra who pressed the button hard and then behind our back mocked at us with another staff, we complained to the manager, action was taken but unpleasant experience

Renovation going on. The usual service is missing

Very Courteous & Caring Team, Once the renovation is completed, it will add another feather in finesse of Tajness.

Poor service and quality vs rate

A very good accommodation at Mangalore. Food is also good( not great). Excellent location.

Nirmal, the GM and his team are one step above the rest of the hotels in terms on making the guest feel more welcome and safe during these times.

One of the best star hotels in Mangalore. Rooms a bit dated, but the team of Ms.Doreen, Mr Noor and the house keeping head was simply amazing. They have been outstanding in respect to the hospitality provided. It makes up for the dated property. Taj hospitality as expected.While there are better properties in and around the city, their service is a disaster.So I suggest its best to stick to The Gateway for a great experience.

We were staying in room 501 and 503 We were charged 7400 RS per room The room is small and the breakfast place is not good Staff are very courteous The place needs lots of improvement to be done to survive

Should be pre intimating that the hotel is under renovation. Rooms were clean with very old furniture. Limited dining options. Did not come across as an IHCL property

It was a delicious meals. Excellent service.

Super ..... Good experience ... !!!

Good restaurant with good accommodation.

One of the best hotel of Mangalore. As I visited this hotel while industrial visit from my college side.I had gone through all the department of this hotel. Manager Mr.Noor sir has explained us about the working of hotel.It is a good maintained clean area. It might be a kitchen area or food storage area, all the things are perfect.Having good view from the rooms.There are so many facilities provided by this hotel, which you can see in their website.

The calmest of all. The mystical experience that enchants you. Best place to visit with family on a weekend. Love the food and ambience👌

Decent place.. Doesnt have the same standards of other Gateway hotels. A bit worn out. Food is good. The staff try their best. Service takes a long time at restaurant. So patience will definitely help. Gym is a small one.. . Access is hidden :) Overall a decent experience.

A very good hotel to stay in Mangalore, very clean and well maintained hotel. Its close by to the city center which provides convienent access to good restaurants around the place.They have a very good staff who are very helpful and courteous.We tried the buffet breakfast and it was good.

Good decent place to stay in Mangalore. Food is not great. Ofcourse you will find many joints to venture for good fish and chicken.

Good central location. Good food. Warm staff especially Mr Noor whose response & service is good.

1/2 of the rooms only available as they are renovating the hotel to vivanta. Taj mentioned about noise due to construction while booking, but it was very less.

Had an excellent stay. Kudos to front desk manager Sathya . He is very prompt and takes very good care of customers.

Very hygienic.. And fast delivery also... Keep it up👍👍

To start with the receptionist Mr Satish n Teena v pleasing personality going all out to help u with all ur questions . At bf partha n Manish were good in their field v pleasing partha was ever willing to serve us with a smiling face n recommding the South Indian dishes which he served beautiful Mrs Kamala of housekeeping a smiling face seeing to r needs . Most imp everyone was smiling n polite makes up for the stay. Sorry the name was spelt wrong its Mr Aayush I hope u fwd the compliment to him as he was the first interaction

Best hotel in town

Leaves a humongous void - AVOID

Please do not use the name Taj as it’s a lodge. I request not to enter the hotel with Taj in your mind.

For common man it is slightly higher side but their Hospitality is treatment is Very good.

Excellent place to stay.My second stay here.

Cant believe its a Taj Hotel, apart from maybe the Food, rest everything lacks standards

It has all the ingredients of Taj experience. Though hotel is under renovation but the helpful and extra curtsey extended by staff makes up for this problem.

I came here during their renovation time... service was good..and the staff Mr Anush Kamath helped me alot..such a nice guy👍

Good placr

Loved the hotel. Nice place to stay.

Good Ambience

An old world charm at this gateway

Renovation in progress. Good ambience and good views from the hotel

..... Wow Taj.....thats what I feel as I entered The Gateway hotel in Mangalore. I was privileged to be there many times for workshops, seminars and also to deliver short sessions in motivation to groups of people. The ambience and the quiet lends itself for a perfect relaxed time whether you are on holiday or on a business trip. The food is excellent, well stocked bar and the meeting rooms of various sizes make it an ideal location for small or big corporate events. Most of all, I love the coffee at Taj. I highly recommend the place to anyone who wants to be in the heart of the city minus the noise. Have fun.....

Even if it sides with high traffic lane, you wont get a hint of it when you are inside. Best place for hosting any events. Nice hotel. The stay is cool and the food is great as usual. Mangalore city has got many good ones and this hotel is one among the great ones. Hotel front is hard to detect, Google Maps always help.

The rooms are clean and bathroom is maintained clean.more water bottles were provided complementary when asked. Parking gets filled on a busy day like New year. but the hotel people helped to find a slot.i liked the stay

Property under renovation. Should ideally be shut down.

CII Mangalore dictrict council was inaugurated on 10 February 2020 here. It also marked the 125th year of the confederation of Indian Industry (1895-2020). Organised by Gateway hotel 1st floor hall followed by dinner. Well organised event.#cii4india

Nice upscale hotel.

Nice cosy hotel in Mangalore. They can really improve a lot to take it to a level where other Taj properties operate. The reason they still get 4 star is because there are no better options in Mangalore.Staff is courteous but I think management needs overhauling, you cant say to guest that our bar tender is on holiday !!

Good food and great taste

A very good Hotel in Mangalore

Dragons, bells, Buddha statues , Chinese lanterns & chopsticks!One gets to see all this & more at the ongoing Sian Pan Asian Festival at The Gateway hotel by Taj in Mangaluru.The Ambience is meticulously decorated with red, white & black colours that are traditional to Chinese.Every table has led smokeless candles, adding a bit of romance. The crockery is nicely laid with Chinese chopsticks too.Chef. Raju from Sian restaurant of Taj, Chennai has flown in specially for the festival. He says how every dish is carefully chosen to give the guest a unique experience.We tried several dishes like Talumein soup, Tofu in bean sauce, Butter garlic chilly prawns, dimsums, lotus stem schezwan, tofu & shiitaki mushrooms, mountain chicken, Hakka noodles, burnt garlic fried rice, date pan cakes & chocolate spring rolls.The recipes have traveled. And chef. Raju says that the recipes are not very authentic but have merged with Indian flavours. And thats the beauty of food.Truly, Sian Pan Asian Festival is one exhilarating experience that is a feast to eyes for the amazing decor, ears for Chinese music in the background, olfactory senses for the aromatic spices & sauces , tongue for an overwhelming tastes of sweet, salt, sour, spices & touch: the entire experience of eating with chopsticks.If you are Chinese food lover, then this festival is definitely worth the visit.Ps: Every dish is prepared without any colours, ajinomoto & taste enhancers.

Good place 🙂

Neat rooms. The building and design is quite old but well maintained. Nothing extravagant but decent amenities including swimming pool, gym, spa. A multicuisine restaurant cardomom, high tide bar and a poolside cafe restaurant. The bar was quite cozy but we were quite disappointed because there was no music, instead only cricket on TV with volume. Waiters were very polite but service extremely slow, probably they were short staffed bcoz of Easter weekend. Food was good and reasonable considering its taj but otherwise nothing special. Overall a pleasant stay

We stayed here for 3 nights for a chilled out break.Location wise I had no problem getting my Ubers and OLA. It is next to the Police Commissioners office, so i guess a very safe area. We used the train and it is 5 min from Mlore Central and about 20 from Mlore Junction.The hotel is old and well maintained. There are renovations in progress, so newer amenities should come through in a few months. The amenities are basic, being a business hotel but good and well maintained.We ate our breakfast and dinner at the hotel and had room service. The food was nice, priced reasonable and with utmost hospitality. The staff is very friendly and helpful, the Taj effect. My daughters various food requests were promptly met with a smile and warmth!I recommend this place if you are considering to spend time in Mangalore.

Super friendly staff, fast room service, super clean rooms, centrally located.

Beautiful property with well planned, good rooms. Very helpful staff be it the doorman, reception, coffee shop or the other restaurants, housekeeping, laundry and room service. Very obliging, ever willing to help and fulfill a guests each and all requirements and wishes as much as possible.The buffet breakfast spread along with the live counters offer loads of choices.Sunday Buffet Brunch at the Coffee shop is good.

Nice to stay and safety

I had a comfortable stay. The staff is very courteous and the service is very efficient. The top floors do have a partial sea view rooms and the view is stunning. The hotel is located at a convinient location and its easy to get a transport from there. There is a taxi stand right outside for outstation travel as well. The food is also very delicious

Good 😇

A hotel with heavy crowd but it is not up to the mark of Taj hotel chains as you can find the rooms a little bit small and also there is small corridors and this thing doesn’t make it feel like Taj hotel. Regarding amenities every thing is there which a good 5 star hotel have also the breakfast buffet is very wide and vibrant in its variety. For that overall reason I am giving it 4 stars and also it have little bit less privacy in rooms as there are partition doors are present between two rooms so that to rooms can be shared by the guests.

Good but not up to the mark

Wonderful Property! Mr. Peter Nirmal is GM of the hotel and he is an awesome leader and Team The Gateway is always ready to help the guests.And amazing food!

Well I would say 3.5 Stars. The service is good with good food as well but the place on the whole is VERY Old. It needs urgent make over as everything is very old. If one is paying so much then one would might as well go to newer options available. I would suggest try some other place than this aa youll be disappointed here. When I say this, I take nothing away from the staff as they are good at their work, its only the infrastructure.

Good place for peace ☮️

A bit expensive but OK, Taj brand matters a lot. Rooms need up gradation

The Gateway Hotel Mangalore have some of the choicest dining options in the city. Whether you want to enjoy some home-styled comfort food or healthy Active Foods or a traditional Mangalorean meal at a fine dining restaurant,. Whats more; kitchen is open 24/7.The Gateway Hotel Mangalore has a thoughtfully designed spa that helps you relax, rejuvenate and restore your inner harmony. From massage to exclusive treatments, a wide selection of therapies to choose from. A blend of Indian techniques along with other holistic approaches, you can rely on trained therapists to recommend the best for you. Our special relaxation massages is a favourite among business travellers. On the other hand the beauty salon offers a complete bouquet of grooming services. Whether you are on a business trip or on a holiday, take advantage of our spa and salon to refresh yourself from the inside as well as the outside.

I loved this place. We got a free upgrade. The room was lovely. Cardamom restaurant is good food around 4 times the cost of the really bad food you get outside. Some of the waiters actually learn your tastes and preferences. There are a lot of smiles, some of which are fake. The towels are new and clean. The foot massage at the spa was good. The gym is tiny but functional. The equipment works. While in other places pigeons drink out of the swimming pool, here we saw a kingfisher do the same! We enjoyed a game of carrom in the evenings. I didnt like the poolside cafe that much, but they do give room service.

Awesome place

Good hotel but not a typical Taj property

The hotel is perhaps the best in Mangalore. They have a cozy place which is well kept. The food is delicious and staff are courteous. It has an unique marble flooring which makes it very aesthetic.

Mangalore doesnt give you much choice with respect to quality started hotels. Gateway thus comes as a neat and pretty respite to f u are looking for one, where amenities like swimming pool, gym,. Classy restaurant, a curio shop and a bar are all there for u to enjoy. Comfortable rooms, tad slightly small on size. The bath tub is certainly a highlight. Rooms could have been brighter in their lighting, but I guess it has been done with a purpose.Pleasant and eager to help staff. Good central location.

Great hotel, excellent staff and out of the world amazing food.For food, their Indian, Chinese as well as continental dishes are amazing. Would strongly recommend their Mac n Cheese and Pasta Alfredo with Mushrooms. Prices quite reasonable.Rooms are on the smaller side, and bit old (as in not freshly renovated).Swimming pool and Spa excellent. The spa has a great Jacuzzi, Steam Bath and Chill Shower...

The hotel is old and thats what gives the hotel a unique identity. The rooms are spacious and the service is as per the expectations. When we stayed there was some renovation na going down... There was occasional power cuts..hope all for good

We Went for a Dinner Buffet last month along with my family. Highly dissapointed in the food which charged around 1k pp, service was equally bad and disappointing.I suggest everyone to better opt for Barbeque Nation rather than this. Food was pathetic, prolly rotten food. Also we found a big rat outside the restaurant besides pool, which was mentioned to our server. Food 1/10, Service 2/10 , Value for money 0/10 . Never coming back, gwbt mangalore, you just lost a customer.