Overall experience was nice. clean room and all premises. Only kitchen was closed due to pandemic. But you can order from nearest hotel.Service was very good. Nice place to stay.

You should try swimming in hereAnd itll be better if you and your partner/friend race in here

I have paid for 6 night staySome reasons I have vacated earlyWhile vacating they said we will provide refundAfter vacating they provider 1.5 days out of 4 days

This place is not good at all , behavior of the hotel staff are not good, they are not all co opertaive

Decent hotel, Decent stay.A budget friendly hotel with big size room and balcony. Good with room service. Almost nearby from market.Also swimming pool is available and ample car parking space. Do confirm, hotel entry side room/balcony view as the backside balcony is of no use due to a huge banglow wall.Good place to stay with family and friends.

I just loved the room we were provided. Super clean, sanitised, spacious, balcony had a different vibe altogether, pool area is beautiful. Courteous staff. Great price for this place. Worth every penny. Smooth checkin checkout. Food was average.Recommended 👍👍👍👍👍

One of the best place with a peaceful surroundings. Hotel management and staff are extremely polite and helpful.

Staff is good, but the resort need some maintenance.

Had to rate one star because zero was not an option. . please dont book. . . . the place does not provide any amenities like kettle toiletries ets. . .. And no restaurant facility is available

Nice resort...With all facilities... Service is also good

Not exactly a resort but a good hotel to stay. It has swimming pool and restaurant in place, and is nicely located near Lonavala Pune expressway. Rooms are cosy, bed is huge sized in super deluxe category and has 2 balconies. Provides 24 hours warm water and restaurant makes dine -in - room possible. Only issue was WiFi’s poor connectivity which is minor thing but can be addressed.

Very beautiful & well maintained hotel...People friendly place.I was stayed for 3 nights here...staffs r very gud specially d receptionist guys (Mr.shambhu,shubham & Sukesh)... Alwyz top on toe to help d customers...Food price should hv been on a bit lower side bt d taste is also better so its price worthy...rooms were neat clean nd tidy, i really appreciate deir service...Sun hospitality, very gud 👍🏻 keep it up guys...Vil surely visit again.

I love this place too much we are going there 15,16, Nov for weekend also my daughter enjoying weekend.room are very clean, coozy.all staff is very nice and Caring thank you for providing happiness

Good Location, calm and quiet, good Hospitality, staff was very friendly and polite,reasonable rates .

Room condition was goodThey dont provide food in covid periodBut they have menu card from there u can order food

Nice place to stay with swim poolGood testy food

Hotel is good with spacious and well maintained rooms. Staff is very helpful.great food.Only thing I didnt like is the swimming pool, its not at all maintained,was visibly dirty. They should seriously work on this.other then that,its a recommendable place.

Good n staff is also

Hotel is new, clean, great value for the price we paid. Check in and check out was smooth. Staffs were helpful and polite. Located near the Narayani Dham temple its a little far from the main market area. Food is decent but having a little more variety would be better. Overall good budget hotel and the best in its price range.

Good place with a wonderful view

I highly recommend. I stayed two weeks there and would go again with pleasure. Quiet, clean, very kind hosts and reasonable price.

Location is good 10 minutes from Lonavla Railway Station, staff is good and eager to serve you better. Food is also good. They also help you for sightseeing to arrange cabs.Rooms are also good and price is reasonable.Nice Rooms, cleanliness is okay. location is good. service is good.

Good service only problem TV not working

Great hotel. Staff is very humble. Rooms are clean and hygienic. Manager is also great and cooperative

We stayed there for 2 days. The stay was better than expected. Very well maintained. Its very clean and has serene atmosphere. The pool was also very clean and well maintained. Housekeeping boys are so humble. Very good service.

The rooms here were decent and clean. Adequate toiletries were provided. However the staff behaviour needs a lot of improvement. We asked for water bottles in night and even after confirming that they were chargeable twice, the guy didnt show up with the same for an hour. Ultimately had to call reception. Our bathroom had a leaking tap as well, which could be a one-off issue. Overall this hotel could be avoided.

Stayed 3 days in May 2019Good specious room,Hygienic and clean bathroom with good fittings.Clean swimming pool.Peacefull location.Quick room service.Co-operative staff (MR SUKESH).Negative is food.(Rates are high and food is tasteless, Management shall work on it).... otherwise value for money.

Good one

Neat and clean.. Staff is patient enough and provides good service. View from hotel in not that good.. However good refreshment location

Located near to HDFC training centre and Narayani Dham temple. This property is very new, neat and clean. It is maintained properly. Staffs are courtius and helpful. Inside the resort premise ample space for parking vehicle is available. Rooms are very spacious,well ventilated and nicely designed. A standard size swimming pool is also there. Hotel has a in-house restaurant. It is strongly recommend for a medium budget friendly trip.

The hotel is somewhere 3 kms away from the city and autos do take advantage of the fact. Since its a newly built hotel it looks good however there is no food facilities at of now, they even charge for tea insanely high and the room rates are also unarguably pretty much given the fact their are no amenities. If you are travelling with any auto walla keep in mind they have tie up with these small hotels for commission and they would sing Great about the place and the hotel.

Service 3rd class even if you want soap you have to go reception no cleanness

One of the most enjoyable weekend at City Palace.. Very good room cleanliness..very nice Hotel surrounding, service is quick and and very humble people.. The most enjoyable place is swimming pool..I would recommend visit again...it really worth...

Hi all. City palace is very well maintained and very clean hotel. Food is excellent. We enjoyed a stay here. Though in city its very calm and quiet. All staff is very polite and helpful. Swimming pool is very clean.

Very nice and hygiene place. Good staff.

Dear allWe enjoyed a lot at cityplace.We would like to advise to prefer it only for best service cleanness and fool also.Mr sukesh and shubham are co operators wel and good.Helper Yasinbhai is quite good responsive.

Very Good Exp, near to Main Lonavala Market hardly 10 to 15 mins walking, also very near to Tungarli Lake (beautiful place to go). All amenities of the hotel are new and very well maintained... co operative staff and service. Also hotel restuarant is good and affordable.

One of the best resort I have visited till now. Great staff who knew how to serve the customer. The room was well equipped and the service was excellent. Room were very clean

Very nice place. Great hospitality. Clean rooms and washrooms. Food is good as well. Perfect for family stays.

Delay in checkin due to room was not ready even after 12 pm, toilet tissue paper got after reminder, asked for toothbrush kit and service boy got only paste and said brush not available lol.. Food was not good.. Rice was half cooked.Other service and cooperation from staff was good. Room was neat. No kettle for tea in room. If you coming to just stay without any expectation than its good. Cigarette and burned match stick nd pigeon feature was floating over pool. Food service not available evening time, i mean 3 to 7 if i m correct so dont expect eveing snacks anything there.

Hotel is located far from highway, and at residential area only. You cant find any shops or reastaurants near the resort. And the reasturant available at the resort is average and non veg is not available. If u hav a vehicle u can choose this resort.

Neat and clean rooms. Near the Narayani Dham Temple and close to Main Market in Lonavala. Good beds and nice shower with decent force of hot and cold water.Only thing was that the cable was not working on TV. So if you are someone who needs TV during stay, then think twice.

Good place to stay with family or friends. In budget yet very neat & clean. Good supportive staff. You can also have decent kind of food. Views from the balcony is breathtaking....Overall worth

A very helpful Owner...Staff was courteous... Average food, but Tea was refreshing.. The rooms were clean and tidy... The environment near the resort was peaceful & full of greenery.... Enjoyed....😊

Rooms were good. No cleaning of rooms if staying for more than one day. No network connectivity. No proper WiFi. Did my car clean on last day free of cost.

It is one of the most value for money concept. You get spacious room for a couple. For other family members, you can add mattress. Clean bathrooms with Jaguar fittings. Access to clean swimming pool as good as a private one. Only thing which we missed during our stay was availability of food facilities in the hotel as it was newly inaugurated.

Location and place is decent for the price. bed sheets where not very clean first day. 2 nd day was better. got stuck in the lift also for 10 mins though they acted immediately to rescue

We really enjoyed the stay alot. Its very well maintained and neat too. Their attitude to the customers are well appreciated. We had a pleasant stay over there. ☺️☺️☺️☺️

Hotel was neat and clean. Staff was good.Room Service was quick. Only one cons is that it is little far from town. N there are no autos to commute to the town...rest everything was excellent

Seems like i am in 5 star property.. wonderful rooms.. very good hospitality.. friendly staff

Well maintained resort. Courteous staff. Affordable. Good Service.

New building, hence it is maintained well.Only 21 rooms available so have to make a reservation early. A decent hotel within budget. Per room costs around 2.5-3k.

Awsum place for Stay, U can Spend a pleasant Holiday here .Staff was good and Cooperative .Hotel was neat and Clean.Location was a best.

Nice restaurant

It was wonderful experience at city palace resort. clean room. clean bathroom. everything is perfect. siding tried much from their kitchen, but it was tasty. overall satisfying experience with good deal

The hotel is situated in a quit neighbourhood away from the traffic of the main town set amid magnificent rolling countryside.You can enjoy your stay without any disturbance with prompt service of the hotel.It is well maintained,hygenic with large rooms with a balcony.Food is good but onlyvegetarian.Fully satisfied with the stay.

It’s new and well maintained hotel with good standards. Best hotel at this price too.. But room service and food quality to be improved.

Well maintained rooms with responsive staff. Slightly away from Highway, so pretty quiet surroundings. Restaurant was not operational when we visited, so thats the only drawback - but I was told it was temporary..

Nice hotel with bigger rooms and clean toilets. Great ambience and locationonly vegetarian food is being served

Good

The stay was really better than expected. The ambience and its very well maintained. We r satisfied with their hospitality and the housekeeping guys are so gentle.

Visited on 3rd Nov 18 to 5th Nov 18. It is located near HDFC training centre, Tungarli Lake area, nearly 2.5 km from lLonavala Station. Its ambience is very good with lawn. It is newly constructed hotel. It is not a resort. It is having Swimming pool of 5” depth. It consist of 20 rooms and conference room. Rooms are very much spacious with bathroom fittings of Jaquar. Kitchen is not upto the mark. Menus are very limited. Only veg available.

Nice decent place to stay wid family..Theres a small swimming pool too..The manager Rajesh bhai is very helpfull

Cold behaviour of staffs. Rest was good. They need to be more interactive.

Had a Great Stay! Friendly Staff, Great Location but a bit Far from the Market area like a km or so! Clean Rooms, Working Appliances, Hospitality was also good....

Newly opened, neat and clean hotel rooms. Good dining area. Cool and clean swimming pool. Good place to stay.

Nice hotel, good aroma, Rooms are big and full of positive energy. Sitting in balcony with a cup of tea is most memorable moments.

Everything was good except food. Nice place to visit. Excellent location. Good service. Nice property well maintained.

EXCELLENT STAY @ THIS HOTEL.FOOD VERY GOOD.SERVICE ALSO GOOD.CLEANNESS AMAZING.

Great ambience and service peacefull place with perfect hygine loved this city palace resortSpecial thanks to sukesh gupta one of the staff member

Clean and hygienic.. pocket friendly.. value for money.. good service.. good food..

I had booked this hotel on MMT for 10 February for 2 days me my wife and my child the MSG from MMT showed me that I got the room with the balcony but the hotel manager is denying me that u wont get the room with balcony and they had like toucherd me they took 1 and half hour to clearifi this and then after discussing took a long time and then i called to MMT people really they are very much co operative and they had talk to the hotel manager and last finally they had give me the same room with the balcony...THANKS TO MMT People who had helped me....but the peoples and service is very bad worst and last but not the least after doing all this thing they asked me for identity proof i had given my but they asking for my child and my wife identity proof which i had not cary for that they are not giving me the entry in room... horrible

Hotel is very good. Food quality is also good. Room is very clean. Service is also good

Recommended if looking for Nice hotel rooms in the budget and good service....will definitely prefer to stay on next visit...

City palace held in lonavala, service and food is good but they had small swimming pool

Not a bad place for the price they offer. Staff service needs a lot of improvement.

Hotel was good with all the standard facilities, swimming pool was also good. Rooms were big n well maintained, neat n clean.Only weak part was food - food was terrible.

Super refreshments at hotel. My baby enjoy Swimming pool.

The place was good and the ambience to

The staff has given us poor service otherwise the hotel Nd cleanliness was pretty goodThank u

V comfortable...enjoyed in clean swimming pool

Neat and clean rooms, but poor service. Good for the price @ 1700/night

Excellent. Has swimming pool and good service. A must to stay

To much noise on corridors all night... Hotel staff should take care of this..

Barring restaurant service, everything was very goodCleaning, and service level are upto markNice experience of stay

Perfect destination stay comfortably.. Each n every staff is attentive , a quick response team..

Nice place! Its clean and staff is also good!

Very good hotel with good services . Its clean and has a very good swimming pool. They are very good host

Nice and clean property having well mannered staff,average food,nice location too.

Serviceable but not more than that. Near Kaivalyadham, so that was good.

Hotel is quite nice with good amenitiesStaff Behaviour is nice and cooperative

Good peaceful atmosphere. All ok but television not working Courteous staffWill recommend others

Beautiful atomosphere,Place is clean,very helping nature by all staff members.

Good place to stay..family friendly environment.....nice staff....close to market

Good but not best

The service was very nice and the swimming pool was maintained properly

Friendly staff and very good service.

Nice family place tucked away from the city.

Its good hotel to stay with family or couple....

Nice and spacious roomscourteous staffoverall great experience