I can’t believe people complain about this place in the reviews. It was so clean and neat inside that it actually made it pleasant to shop. The produce all looked great, neatly arranged etc. The hot meal counter was clean and everything looked great. The nearby Metro grocery has a higher rating but I think this place is much nicer inside. Whoever the manager is, they seem to run a tight ship. Keep up the great work!
Today this manager lost a 300+$ grocery sale cause he/she wanted to charge me 1$ for a mask when mine blew away cause of the heavy wind outside. Great service 👌metro next door had absolutely no issues helping me out with a free mask in order to get my business.
Good service. Great employees. Reasonable prices
Clean and well organized. Good customer service!
Great selection. Good quality!
Lovely customer service. The security is very polite, and welcomes you at the door. The teens need more supervision.
Big, nice, clean. Everything you expect from a supermarket of that brand.
My favorite IGA. Always clean, well maintained with such order and care. I literally drive extra to come to specifically this iga location. It is sparkly clean everytime. They have EVERYTHING. All employees are working with such effort and care. I am very impressed by this location. I even had to ask to speak to the boss to let him know how my shopping experience there is always the best
Big variety. Very helpful staff
Horrific customer service
Nice shopping experience, but super expensive!
A long overdue note of gratitude, this particular location is staffed with friendly hardworking people. Service in French and English , always a smile and a thank you.I am always happy to shop here, especially now during these unsure times with the virus and worried shoppers. Staff went out of their way to clean shopping carts . As usual the staff were helpful in the isles. Thank you IGA Lavallée!
It says they close at 8 pm. When I get to the store at 7 pm they tell me it is closed when I tell them very politely that online it says their closing time is 8 pm and they might want to change the hours online. The man tells me pretty rudely that it says 7 pm on signs inside the store....he looked pretty annoyed and angry with me for no reason. As a front line worker I don’t have much time to do my groceries, it would be nice to have the right hours on google. Will go elsewhere from now on.
Very disrespecting person working there.Today (October 22nd) around 6 pm , a young man with name tag “Hassan” was treating people entering the supermarket as dirty dogs using humiliating language, tone and gestures to keep them out in order to follow the hands sanitizing procedure upon going inside.Very shocked indeed!
Always a wide selection of products, the store is well maintained always clean, its a good store
I will never support this store specifically. Terrible employees who literally provide 0 customer service and have rotten attitude. I had a security guard following me around the entire time for no apparent reason. After some annoying moments, I threatened to leave the store and never support this business again, to which, I did. Go for better seafood at Odessa, Avril or even Costco. As for all other foods, overpriced!!! You can get the same stuff elsewhere for cheaper. Lastly, they always run out of stock. Couldn’t even find any beyond beef or Chocolats Favoris cookies!!
Place was clean, had a nice special or two. They have the thick plastic bags. Craft beer selection is really amazing.
If I happen to be in Laval, I love to come to this particular IGA. The store itself is clean and the shelves are always stocked. I especially love to look at the cakes, in their bakery. Wow! There are always wonderful selections, made by a very talented person.(Check out my photos of the Easter cakes. They are so artistic!)What makes this IGA extra special, is the fine people, who work here. They are friendly and welcoming.Just today,the lady behind the sushi counter was so pleasant and accomodating, when I asked her to switch out my soy sauce package, for a different one ...no problem at all.And,my favourite conversation was with Adam, in the prepared foods section. He was engaging and listened👂attentively, as I went on and on and on...He told me it was only his second day working at this IGA. I hope he didnt get into trouble for talking with me, for so long!Sometimes, all one needs is a little conversation to brighten🌞up a day. I know its not the job of the employees to banter with customers and its probably easier for them to put their heads down and carry on working. But ... its just nice to have a little human contact, in this very impersonal world.So ... thank you IGA Laval.A☺smile of appreciation to the nice lady behind the sushi counter.A high👋five and Good🍀Luck at your new job, to Adam, who made my day!
Great ready to eat meal, fun candies and great services
Always kept clean and stocked with good produce and inventory.
Like the open air layout
Worst experience ever!!!!!!!!! Not coming again, you just lost 250$ a week, I went today and I get treated sooo bad by the person at the entry (a guy, dark skin, dominican accent). I’ll try my luck tomorrow reporting the incident with the owner, but no much hope.
This is like all IGA stores but I particularly like this place to have lunch. The food is always good with many choices and the service is impeccable. So great place for groceries but to have lunch too and there is always place to sit at a table or counter. Highly recommend this place.
Had an incident few days back with the guy at the door while trying to do some shopping with my wife, he disrespected me and my wife. Also really bad customer service. We live in the area so we go often, you guys just lost two loyals customers, got two bad reviews and a lot of further bad reference!!
The IGAS are all very good. And clean! Have good meat, & vegetables! They are well-stocked.
Great store and good prices! the food to go is always fresh I order vegetarian pizza and fries often and its always made fresh in front of me! very affordable ☺
HORRIBLE CUSTOMER SERVICE. Extremly rude male iga worker at the front of the grocery store entrance, when waiting to enter. Was SHOUTING at me and my wife for not keeping 2 meters apart from eachother as we entered. I explained we are together and he cuts me off talking loud stating it doesnt matter. What a great way to introduce customers as they enter.
Nice layout and well lit. Great selections of products. Prepared food from this iga is really good.
Peaceful, clean, well placed, good product availability, nice staff. :)
Impolite racist cashierStanding over 1 meter and keeps pointing to stand back.Saying it’s already bad for me when he didint even listen to what i sayI asked to speak to the manager they let me wait for 10 minsI called , they put me on hold for another 10 minutes, then i get the same guy talking to me tell me GOOD LUCK and hanging the phone ???
I usually love iga, but this one is dirty. The prepared food has been way over cooked every time I order from here. Sandwiches were okay. But the fresh foods and vegetables, you have to check thoroughly because they dont remove the old right away.I dont like that their employees take good parking spots by the front door. Other places the employees know to leave those for customers.It would be better to just go to the Metro on the next street.
Very good .every thing is fresh top1 quality product and price
No sign for maximum I took strawberry there’s no sign for limited
Manager is racist. It seems that if you are a black person and you bring your own reusable shopping bag which is the size found in all stores you will be searched, while others are not. So sad. Still in 2019 people are racists, judgemental and mean. Will never shop at IGA again, there are now too many options and competition to have to deal with being treated different because of skin colour.
Good store, nice staff for most of them expect a few
Great place to shop for groceries close to major store for instance Reno Depot, Centre Laval major restaurants, Place Bell. Its endless a lot to see and do.
The store was closing but the manager saved my party thank you so much was my first time here but surely not the last
Could be a better service
Doesnt have as much variety as the other IGAs, but decent enough for your daily one-stop shopping...
Clean, great products and very friendly. IGA never disappoint
I love this store
Clean. Good quality. Fair prices. Friendly staff.
Large , clean, modern with wide alleyways IGA. Well located and easy to access.
My favorite supermarket
Worth the few extra bucks to find the quality products you want!
Great choices! Quality produce.
This a very nice IGA, I enjoy shopping here, because its clean and the staff are friendly. Has well stocked shelves, and never out of stock!
Regular IGA, this one closer to Galleries Laval in a very convenient location.
Fresh products and great services but really expensive
Maybe this isnt the cheapest grocery shop but you can buy here almost everything. Nice set-up and layout and staff of course.
Paid 3,99$ today (01/04/2019) for a can and it’s expired since 26 october 2018 !!!! Ruined 15$ worth of ingredients in my soup because of this. Ridiculous.
Very nice store. A little bit expensive.
Very good service and quality products. Very nice employees as well
I like this IGA. Its big. Its clean. Staff is friendly. It has everything you need.
Good cakes great fish products and now organic boom, IGA rocks but yes its expensive
Youll find everything you need here with even some organic and gluten free options.
OVER PRICED everything is overpriced and quality is 4/10Expect to pay OVER PRICE for very low quality food. Packed nicely. So that you dont realise youve been screwed until you get home. This place clearly aims at a Elder clientele . And oh did i forget to mention my favorite part of it. The BREAD you buy thats packed THE SAME DAY is frozen stif. Dont try and debate that with the Cheif in charge of the bakery . As he will be incredibly rude simply for asking a simple question : why is fresh bread Frozen ? He looked at me like i was some sort of idiot asking this simple question.
Very Clean, lots of variety and very good customer service! I recommend this store to everyone!!
Awesome staff, always freindly especially Mickael in the meat department! Highly recommend this store!
Great place, very clean and organized. But like any other IGA, prices are very high, even if they claimed they lowered them.
A grocery store with a great number of choices for each product :)
GREAT FRESH PRODUCE AND ALWAYS GREAT PRICES
The price is okay but some of the product are expired I bought a nutella and it was moldy same with the milk that I bought 2 days ago
This is a fairly large and spacious IGA compared to others around Laval. Other than that its a standard IGA!
A typical Iga with fresh products and home made pastries.
I dont agree with being charged for paper bags and not having boxes available.
Very clean and very helpful employees
Good choice of products but on the expensive side
One if my prefered stores
Best to shopping services no#1
Very organized and clean.
I usualy always go to this IGA but this time i went a 9:30pm thinking they close at 10pm but the doors were locked and the employes were not opening the door even if on the sign it said it closes at 10pm
Big IGA, good selection of everything.
Well organized and nice looking. Employees are friendly
So expensive dropped my cart and left.
Great product selection
Very clean, delicious boasted chicken
SOGGY FRIES OVERPRICED AVOID
Very good, but a bit spensive
Nice selection..i like the bakery
If i had moneyId shop there all the time xx
Very clean, good selection of produce
Usually pretty fast and clean
Clean nice location
Not bad for groceries
Amazing place.
Average price, average fruit/veggie quality. Its OKThey have microbrewery products and a Rachel Berry section
A bit expensive... Lying about sales products
Very nice 5stars
Clean, verity and service
Great
Hectic place to get to and from
Get the smoked bacon
Lots of choices and very!!! Clean.
Love it, specially cakes
Did not have what I went for.
Nice and clean
Ok n