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OYO 3436 Shree Utsav Palace Guest House
Central Jail, Bus Stop, 11/1, Rishi Bankim Chandra Road, near Dum Dum, Mahendra Colony, Golpark, Dum Dum, Kolkata, West Bengal 700028, India
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Comments
As
Review №1

Good, of you want a decent room at reasonable rates you can go for this 2 3 KMs from Kolkata Airport. Theres no in-house kitchen thats the only minus thing of this guest house.

Pi
Review №2

Location wise it is near to airport and Dumdum metro station, so it is easy to commute to anywhere in Kolkata from this property. For me it took only 15 minutes to reach airport at 8:30 AM. Anytime one can go to dumdum metro station in 10 to 15 minutes. Each and every rooms are well maintained cleaned properly. Bed sheets, pillow covers are clean and kept tidy. Owner Mr. Ramachandra personally supervises and checks the cleanliness of rooms. Staffs are friendly and polite. I stayed in this hotel for 17 days in different rooms. In every room got similar experience.When I checked in on 1st January 2019 morning was received hearty welcome form Mr. Ramachandra. I had to travel to Calcutta due to difficult medical situation and during my 17 days stay received great moral support for Mr. Ramachandra. Their corporation and friendly behavior give me a huge relief during difficult situation. I got a chance to stay with really nice people. Thanks to Mr. Ram Kutti, Srideep, Rahul and other Staffs.

Ta
Review №3

Good service 👍

Ak
Review №4

Giving 1star because negative rating is not allowed. The reason for this rating is the manager/receptionist there (in the pic). Very rude, very over smart and was drunk like hell. He deliberately cancelled our room booking so that he can make more money. Because of him only I had to wait for 2 hours in the reception area.on every 10 mins he was rushing for having cigarettes and after coming back was talking rubbish. The room was average.

AR
Review №5

Staff behaviour was good but but they did not clean the house properly. the hot water was not coming to the bath. the hotel food test was pretty bad. almost everything looked good. it is good if you understand the needs of the guests.

Am
Review №6

Its better dealing

Sa
Review №7

They are a complete disappointment and cheater. I booked via Agoda and paid from my credit card. When I went there they said the amount I paid via card was lower than their rate! So why the hell you guys took the payment from my card? And there was not refund! I had to find another hotel. Please Dont go there. Rubbish.

Mo
Review №8

It is a very average property. Breakfast is somehow OK, should be little upgraded. Staffs are very cordial and helpful. Location is good. The property and the room are very small. No cabinet/cupboard for cloths. And some other services like tea/coffee, mineral water etc not available. Have no restaurant also.

Da
Review №9

Most amazing, secured, and completely comfort hotel by oyo. especially the staff was quite good. and the reception guys was very alert for taking care of every guest.

Ka
Review №10

Nice place to stay at cheap price , we can take food from outside. Staff is well behaved & friendly.

mi
Review №11

Excellent stay facility. Home atmosphere. Good room service. Excellent ambience.

Ra
Review №12

Stayed here three times.Very nice place to stay. Clean and hygiene place.Wifi + Breakfast + ACWell behavior of owner and other staff-boys also. They also calls do we need anything or not.Transportation is always available here.Not much far from Airport.Not much congested area but everything is available to eat. Bar is also available near this. Smoking is allowed inside it.I also stayed in other rooms. But i liked it much.

Si
Review №13

Nice place to stay with family. staff behaviour very polite, friendly. would recomend to check in without any hesitation.

Pr
Review №14

Staff behavior were good. amenities were average. services were nice. location was interior. there was in room dining facility. there was no complimentary services.

Ti
Review №15

Good place .Service is good .Free breakfast is offered .Good place for family and alsoAllows unmarried couples but need to show the ids of both.Can easily spot the place.Near to airport so its also good location wise.Will recommend the place.👍

Ne
Review №16

Worst oyo in kolkata.cheats its customers by cancelling their bookings on their own and asks for xtra money to book and continue check in.please do never ever book in this oyo.very bad behaviour of staff and rude .

Ji
Review №17

The services are good, room and bathroom are clean and spacious.. the price is also reasonable. Location is not far from airport .. they also arrange airport drop service if we need 👍🏻

Ba
Review №18

Good behaviour..nice ambience.. Tidy rooms. Would love to visit again..

Su
Review №19

The aged person in front desk try to behave like oversmart, so irritating, he refused my booking saying that we dont allow local id proof. I say ok no issues but in OYO its showing allowed. However we will go for other hotel. In front of us he call some one at OYO and after 5min discussion he told me this time I am allowing. I repeat no need to do me a favor, I shall manage. On request I stay. After check out again repeat pls try another hotel next time, dont book my property. But rate us as 5starAt last he cross his limit the rascal call my partner and say Madam do remember pls dont visit again this hotel. In this way he spoil my stay. No complementary water bottle also provided. Being a regular customer felt very insulated

Ab
Review №20

Worst Oyo in Kolkata, specially their staff behaviourI just booked through oyo app with discounted rate but when i reached to check in they deny to check in with my oyo booking rate and asked me to give more money for previously booked room.I wish i cud give them -5 ratingPlz dont go to this hotel..plzzzz

Ka
Review №21

Edit : The person behind the apology & the person tending to you at the hotel are two different people. The property is listed under the Brand of OYO and yet when you do your online booking through OYO, they shamelessly deny to honour the price or commitment (I did not negotiate with OYO. I just took the price they gave me). The guy behind the counter was an obnoxious rude person who went violent when confronted and told me to take up the matter with OYO. This when I had booked four rooms and was travelling for a marriage. Needless to say, I didnt stay here and Id strongly suggest if youre booking online, either you can call the hotel (if you really want to stay here) and ask them whether theyll accept the booking at the price (and who does that anymore) or there are other properties nearby too (recommended).

Go
Review №22

Plz make little low cost. Bcoz sometime cost is going so high. Specially Thursday. Thank you

Si
Review №23

Hotel staffs behaviour is just very modest. truly speaking nice experience.

Av
Review №24

Average hotel... Location wise good..But rooms are not up to the mark..

Sa
Review №25

It was good. Staff was good. Very good. Staff was cooperative

91
Review №26

Stay was very good. Staff was good. Everything was good

Me
Review №27

Excellent place. Neat and clean. Very courteous owner. Great place for family. Nearer to airport and good hotels.

Am
Review №28

Good and clean hotel. staffs are supportive. Hotel Recommended from my side for a pleasant stay !

Ni
Review №29

Staffs are too good. But owner of this hotel is too rude and told me to get out as I was 2 hour early for check in. Owner behavior doesnt even suit with servants. Please dont go to this hotel. Displayed picture is totally different.I was ready to pay him extra for early check-in in the terms of Oyo rules and regulations but he denied everything and told me not to argue. I was genuinely ask him Oyo policy and he just showed his tantrum of his ownership of that hotel and told me to get out. Coming to breakfast, it was very oily and unhealthy. Puri sabji for veg and omelette for non vegetarian.After sometime I met Oyo Area manager, I explained him about owner everything. In spite of talking to him, he was giving me advice that it is my fault as they were friends. I felt humiliated and will never book hotel again for Oyo. I checked out from this hotel early as possible.Once again, there are many hotel near this area. Do try other but not this. Owner behavior says it all.

PR
Review №30

Very nice and clean hotel, staff behaviour was excellent and the room provided was excellent too.....enjoyed staying there...

TA
Review №31

VERY NICE HOTEL HYGIENIC ROOM ..COUPLE FRIENDLY..GOOD BEHEVEOUR OF STAFF ..NICE BREAK FAST. .😊😊😊

sa
Review №32

Owner is more intersted in his personal booking dan, OYO bookings. I check-out 2 days early. der is 0. 5 rating. I ll prefer dat

Da
Review №33

Lovely place and kind staffs very helpful and good...

Mo
Review №34

I like this hotel its neat and clean. staff also good and confortable room

Ga
Review №35

Had A very pleasant stay. Will recommend to my friends and family.

Sa
Review №36

Good LocationBudget HotelVery Friendly StaffRooms are niceBathroom is a little bit smallBreakfast is good

Ko
Review №37

The utsav palace were pretty good & specially the staffs were so good in behaviour, well fone

An
Review №38

Great hospitality, good staff, breakfast quality good, easy to reach hotel, all is very good if I would I can give u a 7 star

Mi
Review №39

Neat and clean rooms, good staff, Roadside parking for 3 cars.Only issue was bathroom fixtures leaking water

Ba
Review №40

Its very decorated but space short

Ra
Review №41

A simple place suitable for travellers, businessmen and families...close to Airport and Metro...thank you Kuttyda....

Ar
Review №42

Booked 2 same rooms but given one big and one small. Payment Done was same for both then why discrimination in size

ma
Review №43

Nice hotel for couple and family.

Bh
Review №44

Booked the Hotel through OYO. Initially the owner has denied to give us the room. The owner of the hotel has charged Rs500 extra without providing receipts.. Very bad experience..

Ra
Review №45

Hotels Room is very Good and cleaning, staff behavior was nice. And yammy Breakfast also.

Ri
Review №46

Very friendly owner. Felt like home. Suggest the place to everyone.

ku
Review №47

Worst ever experience.. Oyo not training the caretakers to know and how to behave with guests..

pr
Review №48

Hotel location is fantastic, very near to airport, the staff behaviour was good, enjoyed a lot staying here.

Am
Review №49

Behavior of staffs and the location is very good.

Sa
Review №50

Best stay at cheap price...i will suggest to all.

As
Review №51

Picturesque location, nice and clean with good food available on requests.

Sa
Review №52

A good place for staying.Unmarried Couples can stay here without being felt any kind of hesitation,awkwardness or bad feeling.

Sr
Review №53

So clean, nice facility, good staffs, & very good location also...

su
Review №54

Very good experience...very helpful for couples

Mo
Review №55

Location is good

sh
Review №56

Dirty washroom. Early entry charge 300 rs.

R
Review №57

Nice homely stay, need to improve breakfast quality.

Dr
Review №58

Reasonably good service, facility, no disturbance, good room with excellent location within budget

Di
Review №59

Very comfortable and safe or good behaviour staff

ma
Review №60

Please arrange good quality food facilities

MU
Review №61

Very good hotel for stay near airport.

Ka
Review №62

Good experience. Excellent place.

Ma
Review №63

A good hotel with awesome room....

Ra
Review №64

Value for money...nice place to stay

An
Review №65

Every thing was perfect

Am
Review №66

Staffs behaved really well.

Pa
Review №67

Good Location. But quite expensive

To
Review №68

Clean rooms budget price

Af
Review №69

Very good man and very good hotel all very nice

Su
Review №70

Poor and stinking rooms. Do not believe with photohraphs on web site

Su
Review №71

Very nice place.

Sk
Review №72

I love you oyo

Ma
Review №73

NYC hospitality...

Sh
Review №74

Nice hotel for stay near airport...

GA
Review №75

No food was available .. service was not good ..

De
Review №76

Nice play to stay, well behaved and easy communication.

Ni
Review №77

Good Property

91
Review №78

Nice behaviour

su
Review №79

Good place for family stay.

At
Review №80

More than five star

Ar
Review №81

Good place to stay

av
Review №82

The owner is such a arrogant person he misbehavior like hell he was totally drunk today

Ab
Review №83

Good accommodation ...with service

Ay
Review №84

Room service issue .......online payment issue..............traiif issue

Ga
Review №85

Nice and clean place

An
Review №86

The aged person in reception is so rude iriritating behavior is bad

Su
Review №87

Only room is not up to the mark... everything else is ok...

Tr
Review №88

Comfortable place

Ma
Review №89

Friendli staff. Clean rooms.

ri
Review №90

It was a nice stay.

Ni
Review №91

Oyo 3436 truely homestay

Sh
Review №92

Everything is good.....

91
Review №93

Nice service and staffs

Pr
Review №94

Very welcoming and good experience

Mo
Review №95

Room space was congested and food facilty was not there, cleaning was too poor

Ab
Review №96

Breakfast should be good

Ku
Review №97

Room decoration should be improve.

Go
Review №98

Stay was very good, guest was busy

Mo
Review №99

Very good

Av
Review №100

Clock in the room was not working/no hanger to hang the clothes

Information
47 Photos
100 Comments
2.2 Rating
  • Address:Central Jail, Bus Stop, 11/1, Rishi Bankim Chandra Road, near Dum Dum, Mahendra Colony, Golpark, Dum Dum, Kolkata, West Bengal 700028, India
  • Site:https://www.oyorooms.com/hotels-in-Kolkata
  • Phone:+91 124 620 1463
Categories
  • Hotel
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