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[Samsung Smart Plaza] Fundamental Electronics
74/Star Mall/1 Jessore Road, North, Sisir Kunja, Madhyamgram, Kolkata, West Bengal 700129, India
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Comments
Ro
Review №1

Fraudulent service received from the outlet.the one who sits in cash offered me fake commitment over phone for M51 phone and denied completely when arrived at store.He commited me of giving me the M51 at 23K along with headphone,when arrived there he told me that he cant give the phone less than 24K and completely denied his commitment.Suggestion to the outlet- Please dont play with customers emotion and trust.

Sh
Review №2

Samsung brand is good but worst service and behaviour of the dealer/staff.... Dont have proper knowledge and information about the product.. Also give wrong information about the product and misguided us.. Told us he is going to give discount bt may be some reason system couldnt allowed and our price is deducted as the price given so he said he will give some micowave glass bowl set (borosil)as to manage the discounted money also he got that gift from company and kept for us for few days with him but we were not able to take that product at that time as we were out of station.. after few days he gave tht product to some other customer without out permission and now it is over 4months he denied to give the product and misguided everyone that he told us if the product will be available then only he will give otherwise not... He told me that we complained to the samsung company so that he is not going to give tht product anymore do whatever we can do..

Sh
Review №3

Got damaged product. After letting them know also..no help..dont have words for this experience..worst

EA
Review №4

Good product with reasonable price

so
Review №5

Excellent service, great customer handling,Last May I purchase A50 mobile from this Store. All staff behavior really excellent. In my opinion this is a true Brand outlet. With best wishes.

SI
Review №6

Excellent service 👌 greatest brand value 👌**samsung

Su
Review №7

Bought a samsung galaxy s9 plus glass protector, broken within two weeks. Not even dropped or get in touch with heavy metal. Costs me 1000 rupee. Went to show them broken product and deny to take any responsibility for Poor quality product.Reallly, still want to go their? God bless u 😟😟😟

Bi
Review №8

Nice place, customer friendly..

Jy
Review №9

Very good service

PR
Review №10

Awesome experience..

Information
7 Photos
10 Comments
3.2 Rating
  • Address:74/Star Mall/1 Jessore Road, North, Sisir Kunja, Madhyamgram, Kolkata, West Bengal 700129, India
  • Site:https://www.samsung.com/in/offer/smartplaza/
  • Phone:+91 98747 13100
Categories
  • Electronics store
  • Cell phone accessory store
  • Cell phone store
Working hours
  • Monday:11AM–9PM
  • Tuesday:11AM–9PM
  • Wednesday:11AM–9PM
  • Thursday:11AM–9PM
  • Friday:11AM–9PM
  • Saturday:11AM–9PM
  • Sunday:11AM–9PM
Service options
  • Same-day delivery:Yes
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