Beware of staying in this hotel. The staff members are like criminals. My mother is a cancer patient and had to stay in KOLKATA, near TMC after her massive surgery. We chose this property clearly stating them to provide homely style food and timely service. We booked for 6 nights and made advance for 4 nights upfront. The lied to us, they do not have kitchen, they take orders n buy it from sm substandard place. They took 3 hrs to serve Tea. They served worst food to my mother. And when my parents, being utterly dissatisfied with their services opted to check out the next day, they instead of returning the extra 3 nights money, charged them for 2 more night. They literally kept my parents hostage and extracted money for six nights whereas they stayed there only for 1 night. They are goons, inhumane and shd be totally avoided.
Nice place.
Loved the room size, location of the property as well as the view from the room. Breakfast could be better, 2 bananas, 2 toast with butter, 1 boiled egg everyday seems like living in a hostel and not a hotel. The manager could be more honest and forthcoming in keeping his word rather than going back on it and playing innocent.
The worst management Ive ever experienced.Before reaching the hotel i called to confirm the booking and I had a verbal confirmation from their side, after reaching the hotel they denied check-in.Theres no coordination between staff, the convenience of the guest doesnt matter to them, they simply say one thing and do they let, thier words have no value, they cant be trusted.If you dont want to be harassed, please find another property, there are plenty of better oyos in that area.
There was breach of privacy. housekeeping staff comes to clean the room, locks the door from inside while cleaning. i couldnt figure out the reason behind locking the door when all they were doing was cleaning the bed and the floor. the next day a staff comes looking for a key of a different which might have been left back at my room by the housekeepers when they came for cleaning the last day. later on, i find that key in the wardrobe. like how can a key get into the wardrobe? does it have some kind of magical powers?
A very good place for the budget. Good location. Wiďe road and opposite very big park and beautiful surrounding. Dawat, a nearby restaurant is a excellent place for dining. Overall, nice experience.
Superb hotel, stay comfortably, room clean superb, staff was too much good. They assist everytime. Bt 1 think is I didnt get hotel ph number &no advatidge outside the hotel thts y I serving the hotel. Anyways hotel is superb.
There was no oyo board so it was difficult to identify the property! rest everything was good staff was very helpful. 6 star service from my side.
Hotel is nice. Service boy behavior is very good but service is late. Rest thing is nice like cleaning, Location etc
Love the experience in the hotel,staff was very good and supported. everything was good over there. love to stay again.
The worst oyo experience ever.... If 0 star grading can be awarded,I will certainly grade a big 0... Only the cleanliness is the positive.. Rests all are rubbish...no service...even for a cup of tea we have to call thrice...no tea after 10am...no breakfast...the list is endless...pathetic...oyo should retrain the staffs...no proper policy and no voucher of taking money...adding black money to the owner...
Superb hotel. Staff behver also stood. I frgt that reception person, they help us too much. They also help all guest. My stay was too much good. Well maintained that hotel.
Good place. Privacy guaranteed. Staff behaviour is very good. Recommended for couple stay.
It was really wonderful... I was late for check-in but they accepted us..this is couple friendly
Had an excellent pleasant stay at kombo inn. The hotel manager Saikat was very helpful and Cooperative through out my stay. Hope to come back again.
Best hotel in the budget range and in good location. wide road, located opposite to park. hotel dawat, a good restaurant located near to hotel.
Very friendly staff. the veiw is wonderfull. mini fridge in rooms. in total awesome room to unwind yourself from heavy load
Everything was good except food quality and food service. hassel free check-in
Good Place. Rooms are small but organised. Recommended.
We were there for the birthday celebration of one of our friends,the party lasted for 2 days,the food is good wont harm you cause its less spicy, hygiene maintained,service a bit slow.
Pleasant hotel to stay near tata medical. Thanks to saikat lahiri for wonderful customer support he provided to us #oyolove #cheerstooyo
It has good rooms but reception is not responding to calls.
The room service and the room condition is not upto the mark according to a premium hotel. The front office staff is not at all good. The reception number was not picked up by any staff even after several phone calls.
Hotel has a nice view of lake and also very near to main road. room is clean and spacious.
It has been one of the worst experience being in this OYO, there was no facilities and even before basic things we need to call.They did not even serve tea and you have to go out for same.Also when i entered the room there was no water there.I wont suggest this oyo if you are visiting Newtown
One of the best staff behaviour i got in oyo very good ambience. if u are in newtown do visit it.
The staffs were extremely courteous and breakfast was nice variety dishes..
Not good ¬ nice. Its awesome
Most 3rd class and worst hotel. All the staffs were lier and always demanding money and deceiving people.. PLZ DO NOT VISIT
Hotel manager was excellent in service. Saikat support was very cooperative.
Good location. Nice walk way for morning walk
We had booked for 3x room and prepaid for the same. But in the hotel managers tab, it showed 2x and he received money for the same. Wasnt expected this from OYO. Real disappointed. The rating was solely for the hotel and staff behavior. Not sure if gonna opt for OYO again.
This place is good but now fed-up with oyo services. This took booking even when there is no tie-up with the hotel any more.
Very bad experience in this place.Stuff behavwer is not goodWifi network not available after told them also they did not taken any actionBreakfast quality is very poor. Asked for tea what they serve see in pics..Asked again and again to checkout before checkout time...overall very unsatisfied with this stay...
Very poor service and have to call many times even for water. They dont have inbuilt restaurant.
Had a wonderful stay. Saikat the manager was helpful
You pick up a random guy on the street and make him a hotel staff, what would you expect of such a guy??? Thats what happens here, although the rooms are not that bad, the hotel staff sucks and is totally disorganized and very unprofessional.
Staff was too good just go for it
Need to improve food quality.. otherwise all good
Nice place 4 shelter but around this Place Meal r available at high rate.
Nice place super room grate manegment and well staff
2X room but its still really to small room to stay though room was very dirty eventually I think it was not ready to stay. Toilet basin hand tap was broken badly. Room was too small to stay so its suffocating to much and walls are dampfull.
One the best. excellent one.
Once again thanks to Saikat for his outstanding service he provided to us.
It way really a plesent stay,good location,good staff,n v good bed
All staff are very good
Room is great but linen is dirty. Overall good.
They will ask u to cancel onlne booking nd say that u ll get refund bt plz donot cancel before confirmation frm online merchant
Ambience is good the manager is co-operative but the staffs needs to be well behaved
There was a offensive smell in bathroom. smell was from sewer lines.
I recommend this hotel to everyone. This is a good one.
Nice place.... wonderful experience
My check out was at 9pm. But I got the check out in morning.this was not expected.And the initially I was given a discount with a pay now option. And after I paid i was again charged.its not professional to charge extra after a certain free is shown and I have already paid.
The room is very small and not up to the mark. Refrigerator is not there but it is listed in the amenities.
Stay was good. Linens was not properly
Good service & Better facility
Service was too late they want money on all the services even if it is included in the package from a bottle of water a lot of disturbance as well no co ordination
No clean room and towel was not cleaned and not changed bedsheet and washroom was not cleaned and worm are comming in the room and for breakfast guest has to call delayed in service
All good, specialy the location hassle free check in
Need to resolve in every matter way of talking needs be polite
Very poor breakfast and charging high price for food. Room is ok...
Service was not good. I ordered food and it came 2 hours later after telling repeatedly.
Staffs needs to b more polished and rooms too
Very good service very good staff
Have had the worst experience with oyo services in this hotel. They arent in tieup with oyo anymore but in the oyo app they are still taking bookings for this hotel even taking the full payments also. After paying the amount we were denied checkin in this hotel. Then had find another hotel and strive for refund from oyo.
Service was good. staff was good.
Room was dirty soap kit and towels were not there in the room when we demanded for that. We got both the things and 5-6 times. There was power cut
Very bad. Very very bad place
Great ambience with proper manner.
OYo is one of the most third class company .. Which started well but now it has become third class service provider...its giving apartment rooms as hotels
It was ok. staff was told. Spot of kajal wait. Guest was made. Wait.
Bathroom should be more clean.
Very nice, all good, im happy with it, thank u
No breakfast provided no water. etc
Normal water is not available. Chilled water is also not available as i ordered mineral water.
Great atmosphere, service is too good
We had to wait for check in as we reached @ 11:30 else good experience.
Very very Nice stay and Very good service
Stay was good .service quality should be improve .
Worst oyo ever no words to say . Disgusting service. Thr is no option of zero rating on the site . Othrws i gv thm zero .
Food quality and service are poor.
Very good place nice manegment well staff
Well place nice manerger and well staff
Well place nice management and well staf
TV, bengaly channels are missing, window curtain should be change, otherwise room never dark during day time.
Good property at this rate 👍
Cool calm location to relac
Very good view and service
Very poor service, even food was not provided by hotel, out side food was allowed in hotel
Very good 👍
Staff behaviour is very good
Staff behavior was good.
Nice place menegment and staff very good
The pillow cover was bad and the staff were very rude...plz u contact me and that is why i hav checked out very esrly that day...the ac was also not working
Everything was good/no issue
Staffs are helpful specially Mr Debasis
Nice place very good management