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Disha Eye Hospital Gariahat
4th Floor, | Citi Mart Building, 169, Rash Behari Ave, Gariahat Market, Ekdalia, Ballygunge, Kolkata, West Bengal 700029, India
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An
Review №1

Checkup is good... But very rude staffs and hell lot of mus management.. I took my grandmother for a check she was sitting on wheel chair.. as she cannot walk at a normal pace... We requested to let her go fast as she was having pain .. but they directly said that they cannot let her go before the other who came first

Me
Review №2

Nice eye care

An
Review №3

I am a regular at this hospital for 4 years now. They are a great place to treat the eyes. Wait time was huge last week, under staffed due to corona. Improper crowd management. Doctors are good.

Go
Review №4

Though the hospital have good equipment but the staff should go through a management process of training them to be more efficient not everyone has 4 5 hours to make a single doc visit. Staff semmed to be roaming around not knowing the wearabouts of doctors. Making 60 70 year olds to wait for 3 4 hours straight with no covid screning in place. Its just seems like a operation that is put together every morning to be discontinued tomorrow.

Ta
Review №5

Well managed , the staffs and doctors are pretty good 😍 . very clean environment .Specially i like the walls photos that posted with some quote/information . its 5-7 minutes walking path from Ballygunge railway station . 5th floor of city math building . for smooth experience please book few days ago via disas web portal or you can book over phone call , you will get a booking id and dont forget to mention your PID if you previously visited . Thank You

sh
Review №6

Bad experience. Staff should give proper information to the patient party regarding doctor.

Ra
Review №7

Located on the 4th floor of Citi Mart Mall in Gariahat, this eye hospital provides various range of eye-care services by best medical practitioners. I have been a regular annual visitor in various branches of this hospital and I am very satisfied with their services.I came here for my eye check up which was completed within an hour.Firstly, book an apointment over the phone(phone numbers are given in their websites). I took an afternoon apointment with Dr. Champakali Biswas, and it was quite deserted at that time. The consultation fee is Rs. 200. I highly recommend Dr. Champakali Biswas to anyone looking for eye check up. She is very polite and attentive to your concerns. She did a thorough check-up of my eyes.Hygiene and cleanliness is well maintained. Washroom is quite clean.

At
Review №8

Extremely smooth experience. Happy with their service. Ophthalmologists and optometrists are doing a great job. One can avail cashless mediclaim for cataract surgery.

Ra
Review №9

My mom did her cataract surgery from here. For both her eyes. 1 in 2016 and another in 2020 (during September pandemic time).The entire experience was smooth, the Doctors were very friendly. Its a busy place, but I am happy with the end result. They also have a mediclaim department where the surgery was covered by insurance.

Tr
Review №10

Good service, overall clean and hygienic atmosphere. Need a good canteen and cafeteria. Price is a bit high as usual in private nursing home. Swastha sathi health card is not accepted here.

Sa
Review №11

Good doctors. Good facilities.

Ra
Review №12

Very rude behavior from all departments including doctor... Time taking and cumbersome in every section...

Sa
Review №13

Good eye hospital with many optical surgery and facilities at moderate price. It on the 4th floor and have a elevator facility. It opens from 8 am, though the doctors arrive after 9am approx. The place is provided with adequate chairs, fans and centralized AC. I specially liked the system in which tgey operate. Its quick and effective. Theres different cash counters, receptions, eye exam, pharmacy and spectacles counter. Also the people who work here are very much helpful and well mannered.

Sh
Review №14

Disha Eye Hospital, Gariahat Branch, Kolkata is located adjacent to City Mart departmental store. Disha is very dependable eye treatment center in West Bengal. Treatment cost is reasonable compared to other eye hospitals of similar standard. Appointment is a must here except for critical cases like sudden loss of vision.

so
Review №15

Very good place for eye

Ar
Review №16

Good place but overcrowded.They should take measure to allot token no to the people visiting.Once you reach any counter, if you miss out in filling the form then you will have to leave the line and then again stand in queue from the line.This is wastage of time and energy for elderly people.

Su
Review №17

I gave rating 2 just because of the doctors well behaviour & cheaper than other hospitals. Today i went for checkup. The doctor was good. But few staffs behaviour were horrible. The lady in the mediclaim desk was showing attitude. When i was asking for queries her behaviour completely shows how bad she was. She was not willing to answer my questions. She was sending me to another desk & from that desk another lady sending me to her desk again. Worst experience ever. Not at all cooperative. Didnt expect this from Disha(Gariahat)

fi
Review №18

Dr.are good but billing desk and counter lady are very rude misbehave and after operation who test the eye and give the chasma number have no idea of testing give me wrong number very bad experience

12
Review №19

Horrible experience today I went for power check up. I had problems while reading and writing from laptop and while watching tv. I was called thrice to check my power eventually they didnt get correct vision and top of that said to me that I dont need spects. Ridiculous.

ta
Review №20

Extremely disappointed with the quality of service they are providing went there for the eye related issue after 1 months of taking doctor;s prescribed Medicine . And the went for second visit Doctor said everything is fine without even understanding my problem

Di
Review №21

OPD is very good doctors fee is nominal.

AR
Review №22

My experience is horrible with Disha as spent close to Rs.4000 for a progressive lens and found that the vision is not correct still. Got the specs checked at Disha again to ensure its not the fault of the optical company who manufactured the lens. I got my eyes tested again to ensure it was not the fault of the hospital and what I got to hear is the person testing the eye purposefully gave a lower power to train my eyes to adjust to a lower power. Completely unheard of. I am never visiting this place again. Please understand Dr. Arnab Das. Your team is disastrous.

Qu
Review №23

Its not good place for your eye, its best place for your.About Doctors they will not let you fill uncomfortable they will listen each and every thing from you then do their job. I like the way they respondStaff are too very helpful and co operative its okay some time they become angry and some time rude with someone but its part of their job.Overall if you come once will love the hospital and staff too.

Pa
Review №24

Can u tell me anyone how much fees...plzzz

ba
Review №25

Worst staff behavior. The lady at the reception thinks she is the owner of the hospital. She shouts at the top of her voice and didnt even care about patients. Their staff need a soft skill training.

Su
Review №26

Very organized. Managed by professional presons. Specious, comfortable.

Ti
Review №27

Really a good place...nice atmosphere... staffs are very professional, polite and helpful... doctors r very helpful, cooperative and polite specially dr.Debanjan sen...we are very satisfied with the service...I must recommend this place for eye treatment...

Dh
Review №28

Extremely bad experience . Very bad & rude behavior of the staffs , billing desk , totally mismanagement . No any humble feeling for the patient and patients family. Same bad response of doctor too . The management should look into this on priority . Need immediate focus on customer service .

Su
Review №29

Good place, well planned system of appointment, the whole process of eye checkup is fine. But as the place is a bit popular so one need to book his/her appointment 4-5 days before. The process of checkup is little bit time consuming but it is for a good reason I think because the doctors are spending more time on each patient. They have almost all facilities for a eye checkup and various eye surgeries are also done here, and the good thing is there service is reasonable and economical. I never had a eye checkup experience but went there twice with my parents and a friend so all I told about eye checkup is based upon there experience.

BI
Review №30

Good atmosphere & have all modern facilities...went there for an eye check up...done in reasonable time & in a very good way...staffs were good in behavior & Dr was also good...good hospital for any kind of eye issue...charges are also affordable...

Sa
Review №31

Doctors are good, understanding and cooperative, but some of the staffs dont even have patiance and rude.

de
Review №32

Unprofessional, no adherence to timing when inquired they just shrugged off and told the booking has been given from Barrackpur.

Sh
Review №33

Disha eye care is only fancy stuff and no help. People checking your eye is not a doctor and by the time you visit the real doctor here, you can very much expect him to say that your eyes are in bad condition and prescribe you with their own medicines. Perhaps their cheating ways can be overlooked by people but not me. Having a history of eye problem from childhood I am very much familiar on this process and I can assure you Disha should never be your destination for eye checkup rest assured any operations.

an
Review №34

Well equipped org....well atmosphere..doctors are finest....operation charges are affordable...Hospital location is in well rounded place....everything is fine nd ok...but among some of stuffs are need to take a little bit soft skill training....

Bi
Review №35

This is a very best and Private Hospital. All staff and doctors very helpful and useful.Here are all types of eye treatment done here. Heres a good use of nurses and doctors.Here people come from countries and abroad to show eye and test and to perform operations.There are glaucoma tests and glaucoma operations.Here is the lesic test and operation done here. There are medicines in the hospital where all types of eye-medicines are available.There are eye donation arrangements here.There are hotels to stay around the hospital. This Hospital is very clean. This hospital nearby Gariahat. Deep hospital branch of Disha eye hospital.

S
Review №36

The staff at the enquiry and appointment desk is just disgustingly rude.. please look into the matter and do the needful as i am not the only one complaining about this. There are several such complaints. Wishing the organisation the best

Pa
Review №37

Nice and well managed institution.

An
Review №38

Great experience and expertise with eye issues

Pa
Review №39

This is one of the best eye care Hospital. It is well equipped with most of the modern day equipment which is required for Eye testing and the best clinic for Eye care. I like to mention one thing that you wont get appointments of the best doctors on the same or next day you have to wait for next month.

Ch
Review №40

Phone number not working

Sy
Review №41

Well-behaved doctors and staff, fast and economical service. Very satisfactory experience coming here.

An
Review №42

Please advice me name of a senior and good opthalmologist here in disha ,gariahat who can operate my fathers,73 yrs, cataract as he has multiple other health complications too.And does they provide full cashless mediclaim facility ?

ma
Review №43

The hospital is very good n all the test were done amazingly but when I went to buy the specks the guy was rude n the staff were not very comfortable showing me the correct frames to me according to my budget. Which is very sad. They took the order hurriedly but I really dont know how my frame will actually look on my face because the were trying to take the order ASAP n let me go from there. They were not ready to show me proper frames which can suit my face. I really dont know weather I did a right thing by ordering the specks from there or not? Rest the hospital part is amazing. But I m bit upset about this.

Am
Review №44

High Waiting Time for getting Appointment and also during Cataract Operation in OT. At 8.00 Am they have taken our patient for cataract operation and its already 4 hrs passed, still patients is waiting in OT for getting operate. No getting proper response from staffs. Also Very poor Medi Claim department.

Bi
Review №45

This Eye hospital is located at citimart building in gariahat junction. The doctors are very good .It offers various types of eye treatment. Rate is very cheap & affordable .

Su
Review №46

Prompt. Well behaved. Good services above all.They take responsibilities in a pretty way. Splendid.

Su
Review №47

Waiting time is more. Long queue. Overall service is good. Keep 3 hr in hand when u visit disha.

am
Review №48

Disha Eye Hospital is one of the branches of Disha . Other branches are scattered in different areas . This branch is on fourth floor of City Mart building . From Ballygunge station to Gariahat more , it is on right hand side . This building is visible from main road . A good number of doctors are there . Their rates for eye check up is moderate . All the associated departments related to eye are there . Disha Eye Hospital is one of the famous and best eye hospitals .

Al
Review №49

Renowned eye care clinic, it has several outlets at different corner of Bengal.

Sa
Review №50

Nice place and good infrastructure.But they dont offer spot appointment for consultation.

Su
Review №51

Friendly, helpful & nice behaviour of team Disha.Very punctual.I completed my eye check up within 1 hrs 30min. only on 16.11.2017.I am thankful to Disha.

su
Review №52

Its nice. Treatment is very good, well organised, well maintained. Staffs are mostly well behaved, but the lady in OT fixation counter is bit rude. Done cataract surgery for my mother under Dr. Sujoy Banik, n the process end very smoothly. Dr. trated very well. Overall good experience.

An
Review №53

The hospital is situated in the 3rd floor, and the facility is okay. However, although the system is quite orderly, its very, very slow. It took us more than 4 hours to get a simple retina checkup performed, for a relative of mine.

Ri
Review №54

High quality eye treatment at very low cost available here. Doctors and nurses are very polite

Sa
Review №55

Very good eye chekup. The doctors are very very good.

Sa
Review №56

The staffs have an awful behaviour. I just wanted to have an appointment,but the way they talk it feels like they are eye specialists. They dont even know how to respect people.

Ka
Review №57

Good to have branch of this acclaimed eye hospital of Barrackpur at Gariahat for the benefit of city people.

Gi
Review №58

I have called here before.I am planning to do lasik..I also sent a msg through whatsapp..bt they didnt reply.my question is ,is there any facility of emi for lasik treatment?how much money is required to do this?

am
Review №59

Disha amazed me. Today I called disha eye foundation for tomorrow appointment. But got a reply from representative that appointment is available only for 28th September. Wow all appointments are booked...

Le
Review №60

Unnecessary harrassed me .I was told to come to visit today for my cataract operation.They said because of the unavailibility of an injection,the operation wont be possible.I am a 75 yr old with weak legs,i though went there but without my goal not been completed.They gave me an appointment regarding my eye operation and the rest is what the outcome i have faced

ka
Review №61

Good Eye hospital. Excellent service

as
Review №62

Can i avail sastha sathi card benefit?

প্
Review №63

Nice eye hospital but stuff behavior is so bad so take care about it .

Am
Review №64

Thanx to Disha bcoz it is help full for poor people at low fees.... And giving good treatment...

Al
Review №65

Reliable eye clinic. Pocket friendly and systematic.

An
Review №66

O have call the number provided since Friday 22/03/19But not even once they bother toattend the call.infact no reply and or email. My patient is 82years old man.how can I book Dr. Appointment

Pr
Review №67

Good hospital

Su
Review №68

The experiance were not good. We are facing lot of problems after eye operation. Every time they are saying a new story but, problem not resolve.

Sa
Review №69

Systematic,polite staffs

Ka
Review №70

Disha eye hospital is a chain of hospital in WB, reasonable fees good treatment.

Sh
Review №71

The staff is quite friendly and helpful. The doctors really care for the patients.

Su
Review №72

Excellent service and trustful.must go.

za
Review №73

Reasonable doctor charges nd good consultant

Su
Review №74

Doctors behaviour very good

Su
Review №75

Sorry to inform you that my mother didnt get a proper guidance from the concern lady from enquiry desk...she was so rude..Please look into this matter.Regards

so
Review №76

TREATMENT QUALITY IS GOOD ,,AND OTHER FACILITYS ARE GOOD.

So
Review №77

I have very Bad experience. The booking was made for consultation at 2.45 PM . I came with my 85 years old mother. Its 5 PM past now, still waiting for the call from Doctor. If they can not attend so many patients, why they are accepting booking

In
Review №78

The phone number provided is never available.

ba
Review №79

Good eyes hospital near gariahat

an
Review №80

Unprofessional attitude specially of the staffs...no time management for doctors ...had to wait A long time in spite of having A scheduled appointment and had to cancel an urgent meeting

Pa
Review №81

I am calling for an appointment but no body respond...

Ka
Review №82

Worst experience

Su
Review №83

Low cost eye hospital.

pr
Review №84

Good for quality eye treatment.

Ra
Review №85

Very poor.Doctors not take minimum time required to check a patient.Not suggest anyone to go there.

So
Review №86

Doctors are really very good.

As
Review №87

Behavior of staff is very bad

Pr
Review №88

Treatment is good but it works slowly

Ar
Review №89

Good for eye treatment

vi
Review №90

Its cheap but not value for money

De
Review №91

High quality treatment of eyes

Ab
Review №92

Very nice hospital

Sa
Review №93

Good eye hospital

Gh
Review №94

Plzz pickup the phone on time

Ta
Review №95

Nice behavior

De
Review №96

Good service

An
Review №97

Very gd

DI
Review №98

Good

ma
Review №99

Everything is Well n Good.. Well maintained.. Can say that this eye hospital is *One of the best eye Hospital in Kolkata* 🤓😎😇💝❗

jc
Review №100

I found it very interesting from 05/06/2015 that Bangladesh is very good, and with the latest instruments, eyes are examined at low cost. Thanks to Disha Hospital

Information
98 Photos
100 Comments
3.4 Rating
  • Address:4th Floor, | Citi Mart Building, 169, Rash Behari Ave, Gariahat Market, Ekdalia, Ballygunge, Kolkata, West Bengal 700029, India
  • Site:http://www.dishaeye.org/
  • Phone:+91 33 6636 0003
Categories
  • Eye care center
  • Private hospital
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
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