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Radisson Blu Hotel
Radisson Square, Bala, Bypass Road, Narwal, Jammu, Jammu and Kashmir 180006
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Ar
Review №1

One of the best hotels in the city that offers a warm staying experience and a delectable culinary sojourn. Its location makes it a perfect choice if you’re travelling to or from anywhere further up north. The courteous staff and their impeccable service make this an easy recommendation for anyone who’s looking to unwind or have a foodgasmic experience.

Ka
Review №2

Excellent staff, neat and clean hotel with all safety and hygiene protocols. Delicious food and great service with smiling face all around.

ra
Review №3

Lovely hotel with a wonderful restaurant. Very friendly staff. Hotel is full of great art. Just a charming place. The bed was extremely comfortable. The room was spacious and clean. Radisson Blu,Jammu.

La
Review №4

Rooms nicely cleaned upto Radisson standarals. Food and service levels can improve a great deal.Staff is warm and joyous. Food menu must include some innovative dishes. Regular taste and dishes are little bit boring.

Ta
Review №5

Rooms nicely cleaned upto Radisson Standards. Food and Service levels can improve a great deal. Staff is warm and joyous.Food Menu must include some innovative dishes. Regular taste and dishes are little bit boring.

Am
Review №6

Excellent hospitality. Great food quality in Jammu city.... Brew is greatest place for coffee lover while spending valuable time...

Mn
Review №7

I visited Radisson Blu with my friends hotel was fully sanitised they follow corona protocal we choose Bar which was beyond our expectations Mr Manohar Ajay and Mr vishal few names are true asset of your hotel definitely recommend to other also to visit and you will feel difference in hospitalityKeep it up

at
Review №8

I had a wonderful experience visiting the hotel. The food preparation was outstanding. The staff was so humble and polite. Beautiful infrastructure.Would definitely visit again and recommend it to my family and friends too😃

ni
Review №9

Great place! They were really helpful with the celebration and decorations. Would highly recommend.

Ve
Review №10

GROSSLY MISMANAGED UNHYGIENIC HOTEL:1. I had made a booking on the official website of Radisson Blu, Jammu on 16th Sep. 2021. At the time of check-in, the front office had no information about my booking and had to make a fresh booking.2. After check-in we realised that the room was not clean, the bed linen was not fresh and toilet was not sanitized and ready. This was confirmed by the housekeeping supervisor who visited the room for inspection, after we raised the issue. (How pathetic is this?!)3. The food laid out at the buffet dinner was cold (burners were not working, as confirmed by the restaurant executive), the lids were open and there were flies in the restaurant. It was a perfect recipe for mass food poisoning in a restaurant that was quite crowded.4. The food was sub-standard in taste and quality. The chef simply passed off the buck by saying that it could be because the food was not served hot (and the ball was now in the restaurant managers court).5. The price quoted for the buffet by the front office executive (twice) was INR 1300/- (incl. taxes). But, I was produced a bill of INR 3000/- (approx.) at the restaurant, for two people. I was told that the price had escalated due to the Punjabi Food Festival and the front office was not aware of it. (I understand that I have to pay more for the blunderous decision I took to dine-in/check-in at a place like this). Although, the restaurant manager later offered a 20% discount on the food bill. As if it will cover up for the fundamental flaws in the restaurant hygiene and management.6. The view from the room was the icing on the cake (pics attached).These points are brought forth with an intent to help people make a more informed decision, when booking online and for the management to introspect and upgrade from this deplorable state of affairs. Stop making fool of your guests and taking them for granted. We as a society have to evolve more responsibly and not merely get dissolved into materialist commercial interests.

Vi
Review №11

Beautiful Hotel. Amazing Breakfast spread. Nice Food. Needs improvement in service

Pr
Review №12

We had a great eperience staying at Radisson Blu Jammu. Excellent service, cleanliness and staff. Big rooms and everything at our comfort! The property is also good and clean.

Sa
Review №13

The food and service was excellent. Mr Balvinder is sach a nice person who served us very nicely. We would love to visit again...

Su
Review №14

Nice ambience and the musicians was fabulous. Service provided by mr vinod was excellent. Love to visit here.

Mu
Review №15

Exceptional stay. And service. Great attitude especially from Mitrapal from House keeping

Su
Review №16

Rooms nicely cleaned upto Radisson standarals. service levels is up to a great deal.Staff is warm and joyous. Thanks for such a wonderful service.

Na
Review №17

This hotel is one of the best hotel in jammu City ,The rooms are wonderful and spacious restaurant food was delicious and all other services were great.

Ra
Review №18

This hotel is one of the best hotel in jammu City ,The rooms are wonderful and spacious restaurant food was delicious and all other services were great.

Jy
Review №19

I am very impressed with the service & the courtesy of the Mr Rakesh & his persistent efforts to make there guests comfortable.

Ta
Review №20

Hotel location , food and staff behaviour is good and also live music with food is delicious overall is so good I spend with my family.

Al
Review №21

The staff and everybody over there is super awesome and friendly ..I would surely reccommend this hotel because they treat you like family ..never missed home once

Ne
Review №22

I have been there for 3 nights ! The hospitality and behaviour of workers was amazing . I would love to suggest all of you , Dont believe me just stay there for one night and see with your own eyes !

vi
Review №23

Radisson Blu Jammu is one of the best hotel in the town . Room was too good and well maintained. Overall everything is perfect.

No
Review №24

Had a very comfortable stay.Excellent hospitality,food was so delicious.Felt like home.

av
Review №25

Great place to stay. Special thanks to Deepak for making our stay wonderful.

Ra
Review №26

Service provided by Mr jyotirmaya was great and food was yummmmm. And the ambiance is really good.

Su
Review №27

Excellent ambience and food. Mr Amit is too good in hospitality

Ga
Review №28

It’s always been amazing to visit Radisson Blu Jammu and unlikely other cities, I somehow feel like a dedicated attention is being given be it authenticity of food (I often ask for something beyond menu), or care in services. Thanks to entire staff of Radisson Blu Jammu and Chef Gulshan, I will bring u a new challenge next time and will see how you excel again in bringing up the genuine flavours.

Su
Review №29

I visited to the blu pan the ambience were so pleasent, food were teasty, n service given by Mr anish were very impressive.Thanks to make my dinner so memorable.

Aj
Review №30

It was wonderful stay at Radisson Blu Jammu. Highly recommended to everyone. Suggestions book pool view room on advance, fifth floor room has wonderful view. Front desk is always ready to help.

Sa
Review №31

I came here to celebrate my holidays .The staff is well qualified and experienced .the food was awesome .specially the breakfast having a delicious taste and healthy .the hk deptt has maintained and keeped the property well cleaned n maintained .thanks team blu ...

Hi
Review №32

Excellent stay, Nice clean and maintained Hotel.. Staff is very polite and Helpful

RA
Review №33

Excellent service nice food speacilly want to mention the name MR Swapnil Akshni Rahul and Sohan they made my bday memorable thanks team Blu pan

ra
Review №34

Specially room service is amazing n polite staff well mannered n food quality is also amazing.over all i like to visit radissn blu jmu again

Ra
Review №35

I was stay here for ondnight . I feel comfortable with hotel staff. Everybody is helpful here . Food is too yummy .Thanks to Radisson Blu jammu

An
Review №36

Nice and spacious banquets… good services and amazing sales team!!!👍

Mo
Review №37

Nice place to stay , hygenic, food was too good and overall nice hotel .

Ad
Review №38

This was a very enjoyable experience from the beginning to end. I ordered room service and the food was excellent in flavor and was still hot. When it came time for me to leave the bill was put under my door and it was accurate. I took the shuttle back to the airport and again it was very enjoyable. I would highly recommend this hotel to everyone

Vi
Review №39

Excellent food, good seevices.Must visit in jammu.

Bi
Review №40

Great Ambiance, beautiful decor, Wow Service and great food all under one roof.. Truly redefining hospitality..

Ra
Review №41

Food and service of Blu pan was really appreciateable.

Vi
Review №42

Super experience with housekeeping staff and very good service.Suggest this hotel for visit for family

sh
Review №43

Food preparation is not of good quality ...They serve previously cooked food to their customers....It was 19 Septembers we were had a kitty party here...the eatables they serve were taste-less , even the food was not hygienic....Most of our frnds are not well after having dinner there ..It was not worth even its wastage of money n time to go there. They should have to improve there services in future ...

kr
Review №44

Food was delicious nice stayoverall experience was awesome.

Ca
Review №45

Amazing Property , food was health Service given by staff was fabulous And the way greeting customers with the most moral way, Location was peaceful , very palacious rooms, bathrooms. At last I would conclude with one word, excellent in all phase.

As
Review №46

Amazing property, food was awesome and service was also good. Will recommend it to all my friends and family members.

Ab
Review №47

Lovely hotel with a wonderful restaurant. Very friendly staff. Hotel is full of great art. Just a charming place. The bed was extremely comfortable. The room was spacious and clean. Radisson Blu,Jammu.

An
Review №48

Had gone to the cafe within the hotel. The location was good, the decor was pleasing and the coffee was good.Would definitely visit again.

Sh
Review №49

Had been to the hotel to attend a destination wedding of a close friend. Very thoughtfully designed comfortable rooms with prompt and courteous service.

sa
Review №50

A good option for stay in Jammu.The buffet dinner is a good option with multiple dishes to choose from. You can enjoy the meal with live music performance.

Po
Review №51

Excellent service and proper hygiene maintained and fresh feel environment.thanks for such a good team work.Special thanks to ankita mukherjee for best service.thank you kudos✌️🤟

Ra
Review №52

A good place to stay, great staff,good interior and location is approachable

Su
Review №53

A great stay, comfortable and clean hotel with good help from the staff , who were always eager to help. One of the perfect place to stay

Bh
Review №54

Amazing food and ambience..... the hospitality of the staff members is commendable...really had a good time.

De
Review №55

Our first outing during Covid. The hotel lived upto their name. Excellent service, beautiful ambience and sumptuous spread. Smooth check-in and enough precautions for the pandemic. Specifically food was fabulous.

Gu
Review №56

Really amazing in jammu.Recommended.

Ra
Review №57

High standard hotel: rooms, food, staff, services...Everyone was super kind and helpful! I will come back definitely

Hk
Review №58

I have been staying here for 3 days. I have never seen such a worst and poor services. The management is not helpful and concerned. They are not aware of customer handling, behaviour. Plz don’t visit this hotel and waste your worth money

pa
Review №59

A good place to hangout with family and if you are or wants to have a nice meal, not much options with fast foods. Service was nice the staff was good.

Kh
Review №60

Food is excellent, services are outstanding. Desserts are too good. Liked it.

Iv
Review №61

Great ambiance and live music is superb!!! Stafff and food quality amazing .. keep up the good work guys

Sh
Review №62

As name as quality. good management as well as staff. taste is better than other hotels of jammu. always recommended

Sh
Review №63

I would like to thank Radisson Blu Jammu to make my stay beautiful especially the food service by Harvendra and team great service ☺️☺️

It
Review №64

Behaviour of every staff member its very honest & helpfull am full satisfied

Ko
Review №65

Nice place. They have improved on staffing. Its better than my previous visits. But the food still needs improvement, especially main course and salads. Rest, its clean with good ambience. Should be visited.

An
Review №66

Awesome property.nice and very polite staff , always ready help and support. Radisson blu is located at prime position at narwal bypass. Food is very delicious. Rooms are also very nice and out side of view is amazing. Restaurant looking is very great and good . Love to stay again and again in future .

sa
Review №67

The place and the staff will make you feel right at home with their hospitality.

CP
Review №68

Needs more attention on customer service. For a small need, waited for long. Prompt service and monitoring by supervisors felt essential.

JU
Review №69

It didnt deserve 1 star also . The place is peice of junk . I went with my family for dinner and stayed there for 3 hrs and just had 2 soups thats it !!! Ordered a platter and didnt received in 2hrs so we left it. Staff doesnt listen they feel like they are doing us by giving us favor.I dont know how they got 5 stars i guess they want to maintain their review so there are many fake 5 stars. Go if u just want to have drink and all smoking junk.

RA
Review №70

The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting downtown 

Su
Review №71

Beautiful hotel, very central for a very low price. The rooms are very beautiful.

Ha
Review №72

Stay was good neet an clear hotel services are wonderful great food we enjoyed the stay thank you team redisson blu jammu.

BH
Review №73

Enjoyed food & services. Amazing hospitality. Loved it.

su
Review №74

I would like to say thanks to team Radisson blu jammu took really good care of us and went of his way to make sure we had evetything we needGood food great service given by team blupan specially vinod did a great job to full fill our requirement keep it up guys...will visit again 👍

Sa
Review №75

One of the best hotels in Jammu in all regards.Fully following covid protocols.Please do give a chance when visiting

Sa
Review №76

Very poor customer service. Surprised from such a poor response from such a big name hotel inspite of repeated requests for room services. I have booked 3 rooms and is staying with family. We ordered starters food in room dining, order was served but service plates were not being provided with order. On asking for the same, service plates have been provided almost half an hour past, when food items turned to cool and tasteless. Since we are accompanying with family along with senior citizen mother in law having knee problems, We again ordered dinner in room. We told staff to provide clean crockery and glasses for water but no response was shown. I called many times to reception, one touch service, 2, 5, 9 numbers for glasses and after dine for cleaning of room but no person attended/ not came to provide glass or cleaning after dinner. My children have to put used utensils outside the rooms and have to clean the room themselves.I suggest Radisson management to take a serious note on the issue as this irresponsible behaviour of your staff not only spoils the mood and enjoyment of your guests but also tarnish brand image of your such a big name in the field of hospitality.

Po
Review №77

Awesome staff very helpful one should stay if coming to JammuThank you all for giving such a wonderful stay

J.
Review №78

I booked a room with king size bed two days prior to my check-in date. At the time of check-in they said we are only left room with single bed.Secondly, such a bad view from room that one will prefer the curtain closed. I again requested for room change at least with better view if not with king size bed. They clearly said no other room is available.Ver bad experience, would not recommend to anyone. Don’t waste your money.

De
Review №79

We had our wedding reception ceremony at this hotel and that was an amazing experience for us, the arrangement was very beautiful and sparkling, the DJ was awesome with latest and on the demand music, Food was delicious with large variety to choose from.The staff was very helpful, they helped a lot and even extended our reception time with small request. The staff was continously present to assist during the function.All the COVID-19 precautions were followed.Overall it was a great moment.

Sh
Review №80

The brand which doesnt stand to its standards. @radisson blu, Jammu. Pathetic experience, first with the check-in have to wait for more than 30 min. Front desk staff doesnt seem polite though check-in was in their hand, i could have only wait. So i waited. Anyways we checked in somehow. We came back from Vaishno Devi super tired just wanted room to lay down. But the pathetic hospitality didnt stop here asked for oil so i could massage my legs, didnt want to use spa, actually i didnt want to bother myself to ask hotel. They should not be operating because of covid. After 1 hr i got oil and that also i have to remind again. We all understand its hard time for hospitality industry we as client have our morale duty to be patient maybe they are with less staff etc and both incidents would have not affected me so badly so i choose to be quiet. Let go. But 3 incident freak me out that was the limit of a pathetic hospitality by so called 5 star property. Order my dinner at 7:30 received at 8 pm. Happy because they delivered with time which they mention. Order keema rassela i found taste was bland, so i order some lemon to mix and finish my dinner. That lemon turned up after 30 min rip to dinner. Poor housekeeping broken kettle. Its rip of money.

Si
Review №81

Non veg is awful. Chefs dont even know the recipes. Not at all impressed with staff.

Su
Review №82

Excellent location!! Beautiful hotel and good ambiance. Rooms are good and clean. Its very well maintained. Staff is polite and helpful. Food is excellent. All facilities are available. Gym, spa, pool etc. Overall a great experience. Highly recommended place.

Ke
Review №83

The stay was amazing. the staff is very helpful and good. the service was good. the room was worth the money.

su
Review №84

I had two day stay it was good food was good staff was friendly.

Ru
Review №85

My stay was awesome. Hospitality was the best part. All the staffs were super helpful and humble. Thank you so much You guys added cherry to my trip.

Ni
Review №86

Loved the hospitality. Definitely recommend to my friends.

Me
Review №87

I hosted two of my wedding functions at Radisson Blu in November and my baraat was coming from Chandigarh. The Baraats stay was arranged amazingly. I was making constant special requests to the staff regarding my functions and baraat stay. They took care of everything and sweetly obliged to my requests. The staff is extremely accommodating and understands how important your special day is to you. Special mention to Mr. Ashutosh who was always available and made sure everything goes smooth. We are really satisfied with Radisson Blu. A big thumbs up.

Am
Review №88

In room Dinning and Blu Pan food and service was awesome. It was our family trip....

Ra
Review №89

I got organised some functions over there. All were worth praise.

vi
Review №90

Wonderful experience, excellent services & amazing food at Blu pan.

at
Review №91

We had a wonderful evening and dinner at Radisson. We booked the Gazebo and it was a good choice as the weather was really nice that night. Great food and good service. Options were little limited though, but we had a nice evening.

Ve
Review №92

Ambiance is very good. I was expecting food to be outstanding. Unfortunately food is not upto the standards of Radisson Blu..

Sa
Review №93

Superb Service and food quality is too good

Sa
Review №94

Your staff were well trained, helpful & friendly. The hotel exceeded our expectations.

Ri
Review №95

Beautiful xperience..well trained, friendly staff..luvly ambience...

Ma
Review №96

It was my business stay and worth to be in. Front desk people are quite good professions and especially one Ms.Priyanka Sen was supportive enough and ensured my stay is comfort. Be it taxi booking or mask requirement or any room service, she was quite prompt and very professional to render the hotel service. Thanks to Ms.Priyanka Sen and applause to the supporting staff also especially the trainee girl Ms.Kajal.Look forward to visit again and enjoy my stay.

CH
Review №97

So , Here Im writing about my experience at Raddsion Blu Jammu. Yep! Im a bit late to update as I got busy after reaching home.Story starts back to 2nd July when the dates of AirForce examination were announced , my examination date was 14 July and centre was Jammu.After the reservation of tickets the major problem for me was to find a perfect place for stay.After a lot of research over web and travel app and websites I reserved my room at Raddsion for 13-14. It was a bit costly but somehow fitted in my budget.It was going to be my first stay in a 5 Star. And to be very honest I was nervous and Scared about how it will go. About the staff , the services , the costs and all.Finally I reached there at 7 am on 13th July my check-in was of 12 pm. I asked for early check-in at reception , the answer was not in my favour and as I was much earlier then my scheduled time so, it was very hard to arrange room. I was offered to sit in lounge.Being hungry , I went to look for some breakfast in the restaurant the waters there served me a very soothing cup of tea and there is this guy SUNNY VERMA , a very charming personality and the most humble human being Ive ever met , hes the restaurant manager there.I finished my tea and he offered me to have some sandwiches , I said no I need to rest as Ive my exam day after tomorrow and Ive traveled a long way of 600Kms to reach here.I told him that I reached early and no room cant be made available according to the reception staff.He very beautifully said sir , give me 10 minutes and well do our best for you.He did it , he made my early check-in possible and thats where I felt , Yeah , Im in 5 Star.From early check-in to late check-out SUNNY made it all possible. While being at dinner we had a lot of conversation and literally we became friends.I just cant describe my whole experience in words. The staff, the services , the food , It was All awesome.HONESTLY , for not even a single second I felt like Im miles away from my home.The HOSPITALITY was I like Im their family.Applaud to whole Raddsion Blu Jammu Staff and a major THANKYOU to my Brother SUNNY and his team.VISIT JAMMU STAY RADDSION , They gonna make you feel the best.My ratings for my whole experience are 100/10 , yes it is Hundred our of Ten.Thank-you Raddsion. ♥️

Na
Review №98

Poor service they take more than an hour to serve in room. Breakfast food quality and tast is pathetic and you will not get proper response even after raising issue to seniors

Sh
Review №99

Do not expect a 5 star ambiance/environment.The staff is well under-trained, restaurant service is poor. They are having just 2 brands of beer in their bar, Kingfisher and Godfather.Better not to waste unnecessary money by visiting in need of 5 star hotel.

Mr
Review №100

Never visit their restaurant, they serve the worst food possible to their standard. You will find better food at other places in Jammu.

Information
100 Photos
100 Comments
4.3 Rating
  • Address:Radisson Square, Bala, Bypass Road, Narwal, Jammu, Jammu and Kashmir 180006
  • Site:http://www.radissonblu.com/en/hotel-jammu
  • Phone:+91 191 249 0400
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