The store is spacious (no crowding). They maintain social distancing.Team was helpful and I completed my tasks in less then ten minutes.Finally parking is available right in front of the store.

The store has been completely renovated and has a beautiful new look with state of the art facilities. The number of counters have been increased and the service is super fast and amazing. Executives roam all around the store to help the customers. Take a token from the koisk on the right and wait for your turn.

Very bad service, the staff is really bad. They have no idea about the rules and not even willing to help their customers. Never expected this from airtel.

Bad service, store manager is arrogant and defensive.

Most unhelpful and arrogant staff, Store manager Hitesh is one step above all the others, Aniket and Gurpreet are another unhelpful character. I reached out to them to get the issue addressed, but they were more keen in getting my services disconnected. I am planning to switch to VI or may be Jio...

Very responsible persons work hear

Issued me a SIM for the wrong number. Careless staff. Doesnt respond to calls and unprofessional service.

The staff was helpful. Even though I had to wait 15-20 min they were following CoViD safety guideline. They helped me with additional tips related to international roaming which was quite good.

Thanks for giving me false hope. Wasted my whole day and still my problem is not solved. Definately going port my sim to some other company as soon as possible

Worst place and poor customer service

People doesnt good whever

Ads your contact number so customer can easily contact you to ask that your store is open or not. So please add your store contact number so we can easily reach you.

Very Good Store, Customer care services is Nice

Between Sohna and Vatika Chowk, this is single Airtel store

Visiting store solved my purpose. So full points to it.

Great place

Helpful staff and well maintained

Good

Pathetic service, they cannot even activate a new sim. Wasted one hour.. Simple excuse server error.

Nice

Excellent customer support

I visited this office twice. The customer care executives were not helpful at all. They were giving me conflicting information about Airtel plans that what was provided to me on phone by another Airtel executive.In stead of saying they dont have full knowledge of all the plans, they said they dont have any such plans.Eventually I was able to get same plan from their executive that called me.Wont recommend anyone to use this location for any of their customer queries. Rather call the online customer center and save your time.

Excellent Service. And good customer care experience. Better than the other airtel ones I have been to in India.

Hello my prepaid number my big brother ki id pr h or vo closed ho gya h me apni Id pr chalu kr Bana chahta hu kya ho jaygi pre-paid ya postpaid me chalu hogiPlease give me answer.Hello I am Neeraj Kumar from Uttar Pradesh my elder brother own a sim from your company and i am now going to transfer the sim on my name on my Id please take all details and transfer to my name Praveen Kumar

Nice service , supportive staff

Since four days I am being called up. Shift the broadband connection.Even changed the speed as earlier told.not installed yet

Very Helpful staff. The store went out of the way to help me secure my connection and suggest the appropriate usage plans

There is poor Service Quality with respect to SR closures.I have visited twice. False promises no outcome.I would have to again repeat to activate my SIM.Misleading Service delivery.

AIRTEL IS CHEATING ITS OLD AND PRIVILEGED CUSTOMERS BY DENYING SPECIAL RECHARGESFor Kind information for old and privileged Airtel Customers!!!I have recently switched my postpaid plan to prepaid connection because Airtel is giving many benefits to its new prepaid customers while the old postpaid customers are being billed exorbitantly with expensive old plans involving high call rates and minimal data per month. Under such circumstances, it is imperative that old customers like me felt cheated and get frustrated. As soon as I opted for a prepaid plan, the customers care person told me that my number is not eligible to avail the special plans; moreover, number cannot be ported for next six months. The customer care center intentionally issued me micro sim (without nano cutting) so that I could not been able to put this in slot -2. How insane, I feel cheated and helpless!My prepaid number is intentionally being debarred from availing the special offers that are visible on Airtel app. I have attached the error message which came while I tried to activate these offers.Airtel is intentionally harassing its old customers by adopting a policy of pick and choose. I was paying an average monthly rent of Rs 549 to 600, getting only 4 GB data/month. I have been denied the recently launched a scheme of Rs. 448 with GB data/day and unlimited calling on my prepaid number.

Very bad services provide by this store, I have visited 4 time for same service request but not resolved. They are saying under process under process.

I was at this store to get my 3G sim upgraded to 4G. Mr. Anil assisted me. The work was done under 10 mins and as he had said, my 4G sim got activated within 2hrs.

Good place friendly staff.. batter in summer coz ac is goood ;)

A very good service. Nice behavior.

Very nice and helpful staff. Alway thinks of betterment of customers

Nice Service. One of the best Airtel centres

Worst.. they assure me that my duplicate sim will start working in 2 hours and now its been more than 4 hours and the sim is still showing no service

Pretty good clean place and good customer service.

This store not able to resolve issues in single visit. Efficiency is very low.

Very bad service, the staff are not aware of the right documents required. Very uncooperative. I met 4 different people in the branch and all of them were exactly the same. Airtel should either change the staff in this branch or shut it down.

Worst service. A Staff with not taking responsibility attitude

Poor quality of services. They are like serving in village area.

Very bad and careless staff.. not responds on complaints, not customer friendly. i got replaced a damaged sim which was not activated in 2 days.

They are not professional and not doing there job in one go. Very bed service.

Digusting customer care took 2 days to activate and never pick call.

Cashless facility not available at hear

Only Show off, Still waiting for sim activation. Pathetic.

Nice place & infra, helpful staff

Very poor quality of service, suggest dont prefer this store for any query, all are useless people

Wating time was 10 minutes and then I was served well.

Airtel Sucks! No coverage in our area.

People here take a lot of time to get stuff done

Pathetic customer service, got my SIM card changed coz the old one stopped working all of a sudden,re submitted the documents, and now again my outgoing is barred on account of incomplete docs,submitted the photograph again,and was told by the staff of the store that number will be activated in 15 minutes though its been more than an hour,called their so called customer service @ 121 and they showed their helplessness by saying that the number will be activated in 4 hours,very harassing and humiliating!!!

Very helpful staff!

Poor, service, clever peoples

Plans not good against Reliance Jio

Well done, paperless and ultra modern

Good customer care

Very bad staff not customer friendly

Contact number please

Good listener

Very slow service.

You can get banks, eating joints, bars

Good for tech enthusiasts

Very bad

Good network

Digital store and early resolution

Very poor customer service

Good response

Good service

Worst

Nice..

Good

No support

Poor experience

Poor

Jay

Very rude staff, doesn’t share information properly.I guess one should be prepared for a battle once you enter the store.

Service attitude is not bad