So, visited the @BobbiBrown store on 5th Feb 2021 as I wanted to buy their liquid lipsticks. However, once I purchased it and got back home, I realised that the bottle looked dried up as there were blank patches in the tube. Got to know that the latest stock theyre selling here dates back to 06/2019! Makes one feel as though the old stock from the overseas market is being dumped for the Indian consumer.I also went ahead and brought it to the notice of the brands social media team and they dont seem to care. All theyll say that the use before date matters which is June 2021. But why should Indian consumers get such old stock for a premium rate?#NotCool for a premium brand.
Cheater staff. Forget buying, don’t even visitMy wife purchased a 30ml bottle of foundation. While my wife was contemplating whether to buy or not, the sales lady said as per the current running offer they will Give one mascara free with the foundation. She showed the mascaras that they will give.After we made the payment and the bill was generated what she gave half the size of what they showed that too was open and used. There was a sticker on it which said ‘For Demonstration. Not for Sale’ which means that this is for trial makeup of prospective customers.We didn’t realise at that moment and as soon as we realised we went back and complained to the store manager and they said this is all they can give. Feeling cheated, we asked them to refund our money and take back the original product they refused to do that too. “We do not refund” that’s all the store manager said and also that we can file a complaint if we want and gave us some fake gmail complaint ID.Such a big brand cheating customers like this.Cheater staff. Forget buying, don’t even visit
Terrible customer service. Dealt with an employee named Naveen and his attitude and behaviour was terrible. He was extremely rude and unapologetic about his behaviour. Would be taking this up with the store manager. Have been a big fan of Bobbi Brown products, however won’t be visiting the store again due to repeatedly dealing with clearly untrained and unprofessional employees
Staff is fully fake of bobbi brown they are just making fool to there customers nothing much
No1 is interested in showing products in this shop
Bobbi brown is an expensive brand and hence one wishes to be convinced before buying products.The staff doesnt make you feel welcomed and is snobby! I did not have a good experience here!
Very expensive and staff behavior is very bad. they have no sense how to talk. return and exchange policy is very bad. first time they have everything but when you go for exchange they have nothing in stock.
Price of the items are quite high . Lips items are very much attractive . This is a quality shop .
Good product but expensive, staff is good in services.
Nice to visit this place .lovely to hangout there...
Fulfills fashion needs for ladies.
Staff good
My favourite brand so far
A good cosmetic shop
Nice place for beauty products
Better cosmetic and skin products
Love to spend time here
Awesome products , variety is good.
Good
Nothing was in stock. Waste of time.
Very good morning
Food products are amazing
Awesome collection .... Good service
Best prouducts
😇
Always good
Beauty shop
Very nice
Beauty shop
Good place
My fav.
Awesome feedback
Awesome
Ok
Very good place
At My Home
Amazing products, but really costly
Nice products but very expensive
Good
All brands available
Not good
Perfect
Good
Nice products but quite expensive
Loved it
Good
Great
Good
Good
Good place
Amazing
Nice
Ambience mall
Ladies corner
Ladies only
Awesome place
Good go
Shop
Four years
👌👌👌
Clauses