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KAFF Appliances India Pvt Ltd
S.S. plaza, 3rd floor, opposite Hilton Garden Inn, Sector 47, Gurugram, Haryana 122018, India
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Ga
Review №1

Great collection, staff with excellent knowledge of products, Good demonstration given, competitively priced. Fully satisfied.

Dh
Review №2

Nice place to buy appliances for your kitchen...must visit showroom..the staff is really supportive and knowledgeable

Va
Review №3

Last night we had visited the store and got fully satisfied by staff and experience was just lots of knowledgeable so I had decided to buy 4 products from there store like oven,microwave,built in hob and one island chimney for my house.

Ru
Review №4

Best palce for buying Kaff appliances...in GurgaonMr.Mohit bhatia (owner) very polite and very helpful.

Gu
Review №5

0 stars - Horrible experience with the staff at this center. Did not show any interest in explaining the products even after asking many times. The staff was very rude and indicated that only customers who wish to make a purchase should enter the store, else their time is wasted. Reflects very poorly on Kaff as a brand.

Ra
Review №6

Recently visited KAFF SS Plaza showroom, staff was very helpful, happy to purchase a KAFF dishwasher from them.

So
Review №7

Hi rajiv here,Somebody gave me a reference to buy kaff products so I came here and buy a chimney and hob from this store and m glad that I had came to the right place like this.

As
Review №8

Nice place to see the Kaff products display. Staff is courteous

Ra
Review №9

We have a Kaff Chimney, which has given us very good service over the yearsRecently it stopped working. I had a bit of trouble finding their customer care but finally the Engr turned up and advised that there is trouble in the PCB. He took it for repairs and bought it back fast. The Chimney is working now.Our Chimney was initially imported by Kaff, so no spare parts are available. Sad. I have another comment - The Service Engr collects the charges in cash but issues no receipt. Once the call is closed, the charges are mentioned in the SMS. I suggest they should change it and let the customer know upfront via the SMS when a call is recorded. Also their site should list a few of the common charges, like the service charge etc.I believe that upfront openness by large corporates is always a good business deal.

Sh
Review №10

There is professional appliences item inside.

Am
Review №11

Third class product I am writing this review after 2 years of usage . Their product demand very high maintainance even chimney filter demand replacement in every 6 months with cost about 1200 to 1500 and home visiting charges for regular visit of their person is also 350 . Sales outlet will not tell you all these important parts. Don’t fall for the looks . Hobs burner it self got burnet in 2 years . Replacement cost is 1000 for 1 and their spare is also not available in local market you are forced to buy from them the replacement at high price plus visiting charge. Not recommended at all.

Gu
Review №12

VERY DISAPPOINTED WITH THE POOR SERVICE Ordered Kaff kitchen accessories on 02.12.2020 by paying 100% advance at their store in Kotla, New Delhi. Was promised delivery of all items in 2-3 days.Only 40% items delivered as promised. Another 30% after 10 days.On opening the package, the Bottle Pull out unit had a broken clip. Brought to the notice of the executive at store, Mr Zayed.Have followed up regarding delay in delivery at the store with Mr Zayed and Mr Kunal. Have complained on the customer care number and email, but not even an acknowledgment of the mail.

Ri
Review №13

Kaff wine coolers brings the style quotient to your home. I have gifted it to my elder brother in Chennai and he is all gaga about it.

Ka
Review №14

Never Purchase Kaff Product onlineWorst experience with Kaff IndiaI placed prepaid order on 16th of October 2020 through Kaff India website.After getting no confirmation on delivery schedule, called to check order status on 22nd October and came to know that ordered item is not in stock and will take atleast 10 days more in delivery.I requested for the options that are available in stock which can be delivered quickly.I received options and on same day ( 22nd October ) confirmed for the change of model. I again called order status team and confirmed that I have sent request for change of model and came to know that currently its lunch time and will get confirmation by afternoon for order change.I received no communication till 26th october and again myself called Order status team and came to know that second option that I have chosen is not in condition for delivery and will take more time. As urgent delivery was required and already 10 days have passed, I requested for order cancellation and sent an email for refund of amount, received an email from order delivery that amount shall be refunded in 7 working days.Till 10th of november did not receive any refund but got a surprise. A guy called me that we are standing outside your house with your hob. I called delivery team and told them that i have cancelled this order, after multiple checks they took the hob back. But, I am still struggling to get my refund till now 22nd November 2020This is pathetic service , nobody is ready to take ownership Everytime i have to call and ask for status and get worst confused replies.I am frustrated of calling customer care guys whom i have to tell whole story everytime. No replies to my email and I dont know whom to escalate.WORST COMPANY and highly unprofessional staff.Order No.21699

Am
Review №15

Very bad experience...sales person not interested to explain products or features looks like they are getting salary and not interested to sell anything

ga
Review №16

Kaff brings elegance at your home... hmmm... i believe kaff wine cooler got me at its first sight. I am a happy user and recommend for buying.

De
Review №17

Recently gifted to my sister Kaff Nobello Chimney and my sister is just so happy about it. She has been thankful to me from last 3 months now. Good products by Kaff.

Pu
Review №18

Beware! Do not buy KAFF products, this is my learning after buying a kitchen chimney. The dealer who sends a person to install, thinks they are Gods gift to mankind. I had really distasteful experience with the installer, Deshraj Singh & DP Singh from Himani Engneering. Initally DP Singh forcefully closed the installation ticket by saying they dont cover civil work, which is weird but then I agreed however, split AC guys & TV Wall mounting installers are doing a much more heavier civil jobs than these psuedo engineers. Post waiting for more than a week because one ticket was closed then we decided the route of outlet pipe & requested again. So it took more than 7 days. Today the guy shows up (commitment was 9am he entered my apt. at 1145 am) & initially had a weird attitude which I ignored, later refused to put clamps on the pipe which I had bought myself to top it all refused to electrically connect the chimney. Just showed me that the chimney is working with a help of an extention board & wanted me to sign so that he can leave without finishing work. As per him they do not cut the three pin plug of the chimney (against company policy) which means he will not connect. If it is a company policy then to hell with your policies. Its such a shame that with such policies you are in business. Had to litrellay fight to get things done my way. Its a message to KAFF India & Himani Engneering, that you are not doing any service on us by doing all this. Over & above for this appaling service you are charging for installation which is 450++ over & above I am paying you for the parts you brought. In total I paid you INR 1710 including taxes, so I deserve to be treated as a customer & not as a beggar. If you cant deliver then you are in the wrong profession. Additionally, I am expecting my new chimney to be electrically connected (is it asking for too much). People like DP Singh & Deshraj Singh will deflect us away from buying goods from Indian brands & pay extra to International brands to get a decent service atleast. The installer came to a point where he was shouting & arguing with me and for what just basic service. I had got 2 split ACs & 1 TV installed in a span of 10 months but dealing with KAFF people is really appalling. Have tweeted about my ordeal some days back & tagged KAFF India + Deepak Anand (MD) but they dont care. So my take is dont buy anything from KAFF India. They have zero sense of customer service & dont even have any sense of what the customer wants. Pathetic Experience. Hence I would suggest to all that please stay away from KAFF India. They dont deserve our hard earned money.

Am
Review №19

Kaff is good company and I am a happy user. I bought Kaff FIM BF 60 and it is a nice chimney.

sh
Review №20

Yesterday they went to fix dishwasher and they did not do anything but took the money Rs 800/- from my old mom dad ! Really there only job was to change a washer and they couldn’t even do that !

Ma
Review №21

Dont Buy. Defective Products. Zero After Sale Services.

De
Review №22

State of the art experience center .Widest product range

Bh
Review №23

Kaff is and has been one of the best kitchen appliances brands. Recently I have bought NVH 603 and it is one of the eye catching objects people see in my kitchen. Thanks Kaff you have brought the love for the kitchen in me.

Jy
Review №24

Useless after sale service.... pathetic

am
Review №25

The reason Kaff has its own identity in my home is because it has some of the most beautiful products one could ever bring home. Love you Kaff and I am sure it is going to be a memorable journey with you.

Ni
Review №26

Most pathetic appliance . Burners are not at all good . Got it checked many times they come check and promise problem will not be there now .. but it s still there . Got services also done but its getting worse day by day . Service dept people come they take there payment for coming .They experiment each time they come . Its been a year i got it installed .. and in 1year called them 10 times to check..Problem is still there .Very disappointed.

Ga
Review №27

Kaff is an absolute value for money. Especially the excellent range of dishwashers kaff is offering. Too good . keep it up.

CA
Review №28

Most pathetic service I ve ever came across. Desi brand service must.be.more efficient and quick.Its been a month now and my cimolaint is still pending as product is under warranty period.Till purchase I ve changed parts many tyms .Kaff chullah burners were ordered last month and its been more den 25 days , no body knows bout complaint or order placed , now wen again new complaint is registered , still not getting satisfactory answer from service dept.

KA
Review №29

I was facing issues with my hobs as the glass was broken but the servicing department helped me in replacing the glass and once again its working like a new hob. Good servicing team.

AM
Review №30

I bought chimney for my kitchen. So far working good. Recommendable.

sa
Review №31

Amazing products and absolutely the value for money. Love Kaff its the best

go
Review №32

I must say that design of your built in chimney is awesome. I saw one in your showroom and really impressed. Now I am planning to buy for my new house.

Su
Review №33

The KAFF products offer really sturdy build. The kitchen hobs require less maintainance owing to the good quality. I fully recommend the brand. Top notch!

Sh
Review №34

Nice place

Ak
Review №35

Its just super classy that even my friends asks which brand when they enters my kitchen. I have Kaffs island Chimney Vistosi

Sh
Review №36

The quality of kitchen appliances provided by Kaff is one of the best that I’ve seen yet. The sturdy nature of built quality, which makes them quite durable. And it has made cooking very much enjoyable experience for everybody.

Su
Review №37

I bought KAFF’s FBB 604 cooking hob, and I’m glad I did. Its beveled black tempered glass looks stunning. Although glass, it’s sturdy and comes with heavy duty pan support.

Ya
Review №38

Cooking ranges by KAFF are the best thing you can buy if you are a cooking fanatic and love baking, grilling, broiling, and cooking. Their stainless steel design and sturdy knobs are so well built.

Jn
Review №39

You guys are fantastic in your job. Best designed products, Well service and lasted featured products. What else we need

Ar
Review №40

KAFF products are designed to perfection. Functional and affordable, perfect for a modern Indian kitchen. I am very satisfied with KAFFproducts.

sn
Review №41

KAFF is the best cooking appliance brand. Bought a new KAFF cook-top and it is a 4 burner cook top with auto-ignition. The grills on the cook top are very sturdy and the knobs are smooth.

sh
Review №42

Bought KAFF’s DishWasher DW SPECTRA 60 and I’m impressed with its features. This fully-integrated built-in dishwasher comes with three stage filtration, so it prevents food from re-depositing debris on clean dishes and clogging the drain. Recommend!

Hi
Review №43

Well located and nicely maintained. The range, however, is limited. Would have appreciated if more of the variety was available to experience.

Bi
Review №44

Kaff dishwasher is a user friendly and time saving appliance. It keeps the dishes safe and sparkling clean. A must have for everyone!

An
Review №45

I particularly love Kaff because of the amazing products that it makes.

De
Review №46

KAFF is a very good brand there is no doubt in it. I have been using its dishwasher from a while now and I have to call the company for its service once because the grilles were little lose. Other than this the overall performance is fine.

Ko
Review №47

Thanks a lot team for good quality of Cooktop. Recently, bought the same and satisfied too much.

Ac
Review №48

I am quite satisfied with KAFFs built-in dishwasher. It is very easy to operate and cleans all the utensils in a very proper manner. The best thing is that it has saved my time and made my life stress free.

Kr
Review №49

The best oven I have ever used thus far is the MZ OV6 TN mazzini series by KAFF. It comes with rapid heat mode that helps the oven heat up faster, saving lots of time.

Pr
Review №50

I would say KAFF has revolutionised the Indian modern kitchen! Premium appliances with good value for money.

sa
Review №51

Love their range of kitchen appliances. Must recommend.

HI
Review №52

The best gift Ive ever received from my husband till date is KAFFs Vetra DW VETRA 60 free-standing dishwasher! What I like most about the product is it has ECO mode, that programs water consumption for dishware type.

ka
Review №53

The Falcon DHC 90 cooker hood chimney by KAFF is one of my best buy for my kitchen. Not only does it do its job efficiently, it also looks so classy

Sh
Review №54

A brand that promises value of money to its consumers. Amazing products with exquisite design.

la
Review №55

The built in hob from Kaff is stylishly beautiful with a great performance. The knobs are well designed and the burners are efficient for the perfect cooking.

Dh
Review №56

The looks on the Kaff chimneys are a good work of a marvellous creation. The chimneys model each differs from the other with their performance to their beautiful designs. Kaff is a good kitchen brand.

Pr
Review №57

Excellent place for all you need to upgrade your house. Display of furniture appliances etc very impressive

Ka
Review №58

I bought the KAFF in-built hob four months back. The product is very nice. Design is also very elegant. I have not faced any issues yet. I am happy with the product. It is very easy to use and clean.

Di
Review №59

Take it from my experience, KAFF is a good brand. I am currently using its chimney and a hob. It is a perfect duo and made my cooking process so easy and quick.

Sa
Review №60

Trusted name in kitchen Chimneys. Response from Customer care team is also good.

Ra
Review №61

Kaff has the best kitchen appliances. My experience with Kaff has been amazing so far and I recommend that you should try them.

Ya
Review №62

I always call the customer care center of KAFF before purchasing any product of this brand. They are very helpful and clarifies all my queries properly.

Hr
Review №63

The SKY 15 exhaust fan from Kaff is a very well made product. Since installing a chimney in the small kitchen was not an option, the exhaust fan was what i sticked to and thankfully made a great choice. The exhaust fan works as a great substitute. Thanks Kaff!

Ma
Review №64

Installed the pull out Larder from Kaff recently and i have got to say, its a very good and robust build. using it has given me a lot of comfort as it easily slides out

Bi
Review №65

I have ALBURY DHC 90 chimney which looks too good in my kitchen and has many features. Thanks KAFF for such a good product

An
Review №66

I recently bought the Mazzini Series -- MZ OV6 TN by KAFF. It’s a decent purchase with rapid heat mode technology that heats up the oven faster, thereby saving time. I’d recommend it!

Sk
Review №67

When you need to buy kitchen appliances, look up KAFF as they provide a wide range of kitchen appliances along with good budget ranges for those who are planning to buy under a certain budget with value for money

ri
Review №68

Using kaff chimney for last 3 yrs without any hassle. Service guys are also very prompt.

Jo
Review №69

Kaff - a one stop shop for all my kitchen related requirements, keep up the great work!

Vi
Review №70

The KDW DELTA 60 is the best dishwasher i have ever had in my kitchen. easy to maintain and perfect for cleaning the dishes.

Tr
Review №71

Satisfied by using KAFFs oven. It is so good and runs smoothly without any issue. I am gald the purchase was worth it.

Su
Review №72

I also have recommended KAFF to many people after using its chimney and hob. Both the things are so good in performance as well as in look too.

Na
Review №73

One of the best thing in KAFF products is design. They always made the perfect design products which suits every kitchen.

sa
Review №74

Brilliant products for supper home

pr
Review №75

My cousin recommended KAFFs chimney and I am really happy with my decision to buy.. its looks beautiful in my new kitchen.

Pa
Review №76

I visited the nearby KAFFs showroom and got full detailed information of chimney along with a proper demo. The service given there was good.

su
Review №77

Kaff is the solution to all your built-in kitchen appliances related problems. Switch to Kaff and enjoy they have to offer.

Za
Review №78

I upgraded my oven to KAFFs, and am very satisfied with my purchase.

An
Review №79

Recently, I visited KAFF Delhi Saket Showroom and I must say that the team was too good who helped me a lot to choose built in hob and I am totally satisfied with the service and love my new product.

Ro
Review №80

The over all performance of KAFFs built-in hob that I got last year is quite good. KAFF is a reliable brand which produces good quality products in stylish manner.

Na
Review №81

Kaff is brand with promising and beautiful products!

vi
Review №82

I will say it is a good brand to buy electric appliances for the long run because I am an old customer of this brand and I trust it.

Go
Review №83

According to me KAFF is the best brand because I am currently using its chimney and it is just perfect for the kitchen in every manner.

Es
Review №84

Visited their show room in Gurgaon. Eye opening experience. Staff was really friendly and helpful. Purchased a wine chiller (KWC 126). Highly recommended.

Ay
Review №85

I bought KAFF chimney year ago early I face bit issue with product but I must say that the service they provide is quiet good

sh
Review №86

I recently bought a dishwasher from KAFF in a very reasonable price. I liked its look as well as its performance.

Sa
Review №87

Good place good interiors... manager is super calm

Ra
Review №88

I am using KAFF chimney and hob. I am really happy with both the products. Both the products are easy to use and very stylish.

So
Review №89

After using KAFFs wine cooler I told my firends about KAFF and one of them even bought a wine cooler from there and loved its performance.

so
Review №90

You will find almost everything to setup the interior for your house.

Hi
Review №91

I really liked using KAFFs hob. The burners are made in a perfect manner and different flame adjustment provided in this hob really good.

ja
Review №92

A place to visit by all families to witness the latest trends and technologies for modular kitchens. Third floor is for appliances. Fourth floor is for design and interiors. Witness the real lyxury lifestyle here for a great learning and experience.

Be
Review №93

I am a KAFF user and I am really happy with the my dishwasher. Thanks to KAFF for making good quality of product in such a affordable range

Ej
Review №94

I am quite satisfied with the post buying experience that KAFF offers. This is quite different from other brands and manufacturers who forget their customers, once they sell the products. Please learn a thing or two in customer satisfaction from KAFF people!

tr
Review №95

KAFF clearly has the best kitchen products. Ive used a few other brands either they are lacking in design or they have innate design flaws that hinder the performance.

Sa
Review №96

I went one of KAFF showroom in Gurgoan. I am happy with the products and the service. Staff was very helpful and help me to choose the desired product.

Sa
Review №97

I renovated my kitchen with KAFFs appliances in a very minimal budget. I am happy with the quality and working of the products .

Ni
Review №98

KAFF is a well known brand for its electric appliances. I have been using its appliances and the after sales service is also quick.

vi
Review №99

I renovated my kitchen with KAFFs appliances in a very minimal budget. I am happy with the quality and working of the products .

Ga
Review №100

I renovated my kitchen with KAFFs appliances in a very minimal budget. I am happy with the quality and working of the products .

Information
22 Photos
100 Comments
4.6 Rating
  • Address:S.S. plaza, 3rd floor, opposite Hilton Garden Inn, Sector 47, Gurugram, Haryana 122018, India
  • Site:http://kaff.in/
  • Phone:+91 99109 90140
Categories
  • Appliance store
  • Chimney services
  • Kitchen furniture store
  • Kitchen supply store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Google Pay:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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