Nice line of products, good customer representatives. Just visited for product enquiry staff response was good.
As like online price you can get the productsReally good for customers
We purchased laptop recently, very good response by the presenter over there. He was very knowledgeable regarding all the queries we had of laptops.
Hi I am asmath, reference customer from croma,my friend suggested,I am happy to purchase your store,well knowledged staff you have,in every section, recently I purchased mobile from your store the people are chandru and Arul helped a lot thank you for my valuable money worth product
Hi croma,i am your recently purchaser,your showroom giving,good product display,showroom is fully cleaned, and everywhere in hand santizer,customer safety is fulfilled, and well knowledge staff,quite and patiently,i came along with my dad to purchase tv,that staff arul,and prashanth giving good demo and giving valuable product to us,then after I want to buy a mobile he refer to kesavan, he also good for the particular product,next month surely I purchased a mobile.....thank you croma.
Am happy with that purchase amaz fit watch good experience and satisfaction especially mr.chanthru staff approach its very well
Croma always best compare to Reliance, Vasanth and co etc.....The best part is that, they always match the Amazon price.So you can the Online price at the Offline store.And You will get5% instanr discount for Icici on Thursday and Hdfc on Friday. Which is also good.As Of Now Bought,1) Panasonic 1.5 ton ac2) lg 1 ton ac3) Hp X360 laptop4) Samsung s10 lite5) Samsung M02 mobile
Good customer service. Bought a smart TV. Arul was able to explain the features clearly and clarified all questions related to the product.
Good responsible staffs and good products... I bought tab they are give good service
I bought mobile from Avadi croma... . Good service by Kesavan... He is very polite and well knowledge
Quick checkout saves you a lot of time here. Even though they have less models they provide online orders which helps a lot
This is the worst choice if anyone decides to buy consumer appliances. I am sure I am eligible to make this review as a customer of Croma Avadi store. I have bought a few consumer durables like TV and fridge from this store. The TV was the stores own brand with 3 Yr warranty. The display had coloured dots and lines within 1.5 years. I faced lot of trouble to get the TV replaced. The staff wont behave well and disrespected me with words as well as made we wait intentionally at the store for long time during this covid 19 pandemic. I was told to bring the old TV to the store myself to get the replacement. I was frustrated with the behaviour and approach of the store and took it to INGRAM as a grievance. Finally I received a call from the store that they will remove the old TV while delivering a new replacement TV. They did the same but even after 10 days there is no person to do the installation of the new TV which is 4000 rupees more than the old TVs value. They wont replace you the same model and force you to buy a higher priced replacement. The same TV is selling 1000 rupees less at Amazon. WORST STORE I HAVE EVER BEEN IN CHENNAI.
Good service..and product explanation is also Good.. fully satisfied..Sales representative - Mr.Srinivasan
Best gadgets can be bought here you can even pre order
I visited this store and service provided by Rahman/store person was very good.
Lots of mobiles have display and wonder full service by kesavan very happy to purchase here
I bought macbook they are five best offers and good service by kannan
Knowledgeble staffs good offer and best service by kesavan from mobile section
It is a TATA group and not offering discounts like other enterprises. Products sold are guinuine.
Lots of products they have demo....Well knowledgeable staffs
BEST DEAL & Nice ambianceExcellent Service
Very good client aproch ,I am fully satisfied.
I bought mobile phone..Good service by kesavan
Rahman service is the best very helping mind the person
Chanthru service was very good ..good experience for that store...🥰
Good customer service, good staff, good display..
I have purchased Panasonic AC at avadi croma they guide me very well and follow delivery and installation properly .. i like their services ... keep rocking
I would like to appreciate Ms.Roja in the croma Avadi store and should be an inspiration for others in the store. She is an example of exemplary customer service. She took all the efforts she can to make the customer happy and made sure I had all the required information. She is definitely an asset to your store and I want to come back to your store for my other needs just because of her great work. Please pass on this appreciation to her.
I purchased Panasonic Ac on 2 nd.It delivered on 3 rd.Myself called Croma and informed for installation.They are not logged. They logged on 4 th evening.For installation they assigned enginner on 5 th. But upto evening 8:30 not yet came.I called Croma they simply said sales only our work, installation are not our part.Sir / madam I dont like Avadi Croma.
Great customer service with various options of latest electronics
Today I went to croma showroom at avadi and enquired about latest AC models. The sales person explained in detail and gave us a clear idea on which to purchase. But I just received the quotation and went to other stores like sathya and vasanth&co which are nearby. I was shocked when I enquired the prices at other places. I share the price screenshot for reference. Final price of samsung 2021 model AC costs around 34K and taxes (28%) and installation charges (500). In sathya I got the quotation of same product for 32K. Then when I reached vasanth&co they gave me the final price including taxes for 30k with free installation. Guys kindly spare time to enquire in minimum 5 shops. You can save lot of money.
The service was good and the staffs were friendly.
Good experience and lots of products they have its good experience
Awesome showroom, has a variety of all electronic products, had more brands too.. Certainly worth your time visiting this place
Excellent service provided by Mr.Prasanth.Very Kind person
Customer service is good ,people working here are friendly
Service of Rahman is very good
Wonderful place and good responsible person..I bought one air cooler today at aavadi
What I like in croma is the ability to buy products using your reward points. Has car parking, staff are courteous. Product quality is good. So you can trust and buy compared to online shopping.
You go by car youll be treated well. You go by motorcycle, no proper response.
Good place to buy electronics items here
Worst customer service... Visiting 2nd time for a laptop.. always there is no sales person..Today I went by 8.00 pm he says that its closing time no one are available
Good response from Mr. Arul
There service are really good 🙂
Nice one but variety is less
GOOD RESPONSE AND GOOD PERSON FOR CUSTOMER APPROACH Mr.Sathis
Good place to purchase kindly delivered the product that i had purchased
I bought a A21 S Mobile from chanthru Croma. really it was a good shopping experience..good range and good pricing.. friendly approach ..staffs are technically knowledged ..i dont know anything much about Croma ..my friend refferd me .. really i got a good experience...
Best place to buy electronic items. Staff are so polite.
They are best guys ever in that place. The people just line up and take care of your needs very well. It has a very products as well compared to buy in other shops.
Excellent service and competitive pricing, they went extra mile and matched the pricing with online. One of the sales person from samsung Mr Vivek, stationed at croma helped us a lot, he was extremely knowledgeable about various brands and technologies and very friendly and humble. Being in the sales field myself for many yearsalmost all the time I spot fake hospitalities just to please customers, but this was a genuine experience I felt after a lot of years.
Rahman service is best
I bought a panasonic ac from avadi croma.what they committed in store ,they done it in a great way .i got a timely delivery and timely installation ..a very friendly approach and provided a great service
Not as good as online selections. But after sales services and warrenty provided
Giving online price and employees good response. Thank you.......
Very good & friendly service.... great guidance on products selection...good shopping experience
Very neatly managed well expalined by rep.
I purchase ps4 in avadi croma Good service to sales person and good offer given to me.
I bought a refrigerator ,I need on emergency basis ,I requested staff for quickly delivery and installation..the staff who attended me also done the same as per my request ,and the staffs are very good in knowledge and polite.
Best price for the house hold product in avadi
Very good experience and satisfied with the service
One of the good places in the locale to buy electronics. Not good for variety though.
Worst staff response and when we call them they just trying to cut the call by saying any reason
The person who attended the phone, did not respond properly.When called again disconnected the phone.Such behaviour will spoil good will and reputation of croma.
Too much staff roam around but I felt unattended.
I bought mobile phone Good service by mr.kesavan
Horrible service, half of the products on display are not in stock, very inconvenient and the sales personnel was really slow no proper information was given, very disappointing.
Today I buy tv its very good and good staff
Very good place for buying home appliances electronic goods.
Visited Croma had a nice experience
Excellent service good response
Last two year buying from Avadi CROMA,the day one look still keeping,very nice and well cleaned store, good Offer,staffs are very kind and knowledgeable, iphone 12 and 12 pro pre-booking started, Im so excited to see that handset....
Good experience and good service
Croma i have regular purchase in croma very excellent service my money is worth of products in our store is super service
Now I prebooked iPhone 12 in Avadi Croma, Im very excited to get that iPhone, my friend also bought oneplus 8T, compare to others the price is low in Croma, but some of the people selling more than MRP... Due to high standard, we are very fear to reach that store, but here only price is very reasonable and low.
Im regular customer of Croma, Yesterday I bought Samsung serif TV, very reasonable price in avadi market, they started iphone 12 and 12 Pro rebooking, they have best offers,cash backs, no cost EMI for all products, I wish to buy everyone from Croma,because which is best place to buy, very hygienic and they followed all safety measures.
Price was low or equal to online products.
Worst service..We bought microwave oven and waiting 10 business days for demo but could not get. Spoke to customer care and store more than 6 time but no hope... Very worst experience!!
Good explanation.. no need to bargain, got best price
Good service to customer
Good Electronics suggestion Place.Especially Avadi Croma. Staffs Well Knowledge. All The Best Team Keep it Up...
I have bought 2 water heater for installation they didnt send. Response In shop not good.
Croma Employee is good product is also good but billing timing take too long 😜😜 waiting 10 mins
Good response from salesman
Great discounts and free shipping also provided
Very good service
Its a good place to buy a genuine products. Executives are good and helpful.
Had a better shopping experience but kindly improve your credit note system
CHROMA STORE IS GOOD. BUT STAFF RESPONSE IS VERY POOR.
Good customer service
Good service from this team
Good service by staffs
I bought vivo y30 good service