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Narayana Nethralaya
37, Castle St, Ashok Nagar, Bengaluru, Karnataka 560025, India
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ka
Review №1

Both me and my fiancée got operated for lasik treatment for correction of our eyes. I must confess the process was seamless and both of us didnt face any issue at all. A special thanks to our counselor Usha who kept us updated about every next step and is a Saint to talk to. The doctors here suggest customized treatment based on patient eye condition that too without making a hole in patient pocket. Highly recommended.

Sa
Review №2

I am happy with the care and service of the hospital. The staffs are helpful. Special thanks to my doctor Who was very good and listened to all my problem

Ch
Review №3

Its a good experience my father went through a cataract surgery. The staff are very helpful and the doctors are well qualified. Seamless process of insurance claim done. Overall a good experience

Ga
Review №4

It had been couple of years since I had a wish to make eye correction and remove spectacles forever. Finally I did in a timeline of a week, I had my tests of eligibility completed on a Friday and we took few days time to decide on a date to do the surgery. The very next Friday the surgery was completed by Dr Rohit Shetty. The hospital is very well organised and had a smooth process complete throughout the timeline. The facilities are very clean and neat which helped us more assurance during this Covid period. Special Thank you to A M Usha & Sibi Chacko for guiding across the entire process and medicines.

Su
Review №5

Good diagnostic center for eye check. Good to Infrastructure and doctors. The processes are very lenient and good. Recommended definitely.

Ju
Review №6

Ive had a wonderful experience at Narayana Nethralaya. The staff are very kind and friendly and most importantly extremely efficient. There are many covid precautions in place which made me feel very safe.Thank you for the wonderful experience. I can safely say that this is now my favorite hospital in India.

pr
Review №7

One of our friend reffered to this hospital .really very good response by the staffs and doctors.ill recommend this hospital to all my friends and relatives.☺️☺️

J
Review №8

Recently, I underwent cataract surgeries, I had a profound experience of an excellent and eminently professional touch of the Doctors and the hospital staff. They were polite, gentle, pleasant and at ease in attending to patients. A very special mention and a word of compliment to Dr Collin Nazareth and Dr Prashanth. I strongly recommend Narayana Nethralaya, Castle Street, Ashok Nagar for ones complete eye care.

Ve
Review №9

Very good service from the doctors and staffs. Nice experience. Newly shifted hospital from ashok nagar to indiranagar.

Go
Review №10

It was a commendable.job by Dr Prashanth at Narayana Nethralaya Ashok Nagar who performed cataract surgery in my both eyes recently. I experienced good level of comfort during the surgery. I am happy with the outcome of the surgery that resulted in significant improvement in my visionProcedures went well despite the fact that I am a diabetic for 40 years and had undergone laser treatment on few occasions. Dr Ptashanth is dedicated experienced and was helpful in guiding me with right choice of procedures and lenses best duited to me.His well versed team of support made me feel at ease..The rest is now in my hands to maintain the improvement in vision. The hospital has a professionally managed counselling desk as also an efficient corporate desk to.help and guide the patients. The hospital also has experienced personnel running with the daily chores.

Ak
Review №11

My father underwent a cataract surgery here. The process is systematic and streamlined. Theres minimum waiting time at every stage of the process. Staffs are very courteous and friendly, and theyll help you with any queries. Theyve the next gen bladeless Laser technology procedure and the surgery only took roughly 30-45 minutes enabling a speedy recovery. Our doctor, Dr. Prashanth is well experienced and answered whatever doubts and queries we had post surgery.

Vi
Review №12

The hospital was very clean and tidy.co operative staffs very good service by the doctors and staffs.

Gu
Review №13

Very obedient staff and doctors are very patient. Counsellor will explain you all the need ful queries we have. I had cataract eye surgery for my mom. Dr Prasanth is very well versed, patient enough to deal with patients queries.

Po
Review №14

Recent my fathers cataract surgery was done in this hospital by Dr. Prashanth. The surgery was good the hospital maintenance was also good n hygiene. I fell its little expensive. Otherwise its all good.

yo
Review №15

First time visit very much satisfied .very nice hospital to visit for eye problems.

Sr
Review №16

(VidyaSriiMurali) From the time you enter this hospital to until you leave, the hospitality is top notch. The staff treats you like family and absolutely no words about Dr.Rohith Shetty, his experience and the way he handles you in the OT you will know you are in good hands. I thank everyone at Narayan Nethralaya for giving me such clear vision, it’s like I have new pair of eyes :)

Su
Review №17

Nice environment very friendly staffs and doctors

Is
Review №18

My dad had affected with Eye Ulcer so we had consulted Dr. Shilpa Das : its been great experience with madam and she was very friendly and the methods and suggestions explained by her were good and we are totally satisfied with it....thanks to all staffs and doctors over there 😊

ja
Review №19

I am glad and satisfied with kind service Dr.zia and ever remember in her life for the help kindness towards the patient shown to me I am very thankful narayana netralaya for giving good service of doctors having good service Tallent doctors..And ever remember narayana netralaya Dr. Chaitra Jayadev and counsellor savitha.. thank you very much..

Su
Review №20

Very good and helpful doctors and staff. They are clear and open about all the procedures and the costs.

Pr
Review №21

Excellent eye care facilities. Doctors and support staffs are very polite and friendly.

Sn
Review №22

Dr Sharan D’Souza. She operated me for my keratoconus issue and did a cornea transplant. She is one of the best doctors I have ever come across. She is gentle and gives time to all her patients and make them feel comfortable. The best place for eye concerns .

Na
Review №23

I am glad to share my personal experience at Narayana Nethralaya.Yesterday I came here for my mothers cataract surgery. Hospital staff is very very supportive through out the process and hospital is well maintained from hygienic prospective. Surgery for my mom went successful. She is quite easy now.

Ak
Review №24

I got surgery for contura LASIK by Rohit Shetty it was a easy walk in walk out procedure which was hassle free, one can easily go for it without any second choice 👍🏼

Ma
Review №25

Consulted Dr Ashwini Niranjan at Ashok Nagar branch. She spoke very patiently about the problem we are facing with clear procedures to follow. Very happy with the treatment, we will be consulting her on regular basis from now on

an
Review №26

My son had trauma to his eye we met Dr Shilpa and Dr Smitha who treated him very well. Thanks to them. The hospital is also very well organised and patient friendly.

ma
Review №27

Dr shilpa das madam very good eye surgeon, and suggests method was also very good, to treat patients friendly, we have satisfied about this hospital and doctors and staffs...thanks to all

Aj
Review №28

Good service by the doctors and staffs.

Ay
Review №29

Very well organized. Well behaved staffs and experienced Doctors.

Ku
Review №30

Good experience in castle Street Narayana nethralya.staffs are very good training they have taken.DR.Prashanth R is very good surgeon.

Pr
Review №31

My father had undergone Cataract + Glaucoma Surgery. The surgery was performed by Doctor Prashant and Dr. Ashwani Niranjan. Entire team of Narayana Nethralaya is very cooperative and supportive. Our experience was overall very satisfactory. Will have to see the results in long run. Will update the review accordingly.

Li
Review №32

Hi,Im linga , I recently got my cataract surgery done by Dr. Prasanth .Great doctor ,excellent service made the surgery at its ease. For better eyes one must visit Narayana Nethralaya😊

Si
Review №33

TPRK KXL surgery. Experience was good. Everyone was helpful and the surgery went well. Good precautions were taken for COVID and overall smooth experience.

sa
Review №34

Dr rohitha nayak p she is his Dr well behaved and Hospital system is very

Be
Review №35

This is a best place for cataract surgery friendly doctors nd staffs...gud infrastructure...gud maintenance...last month 30th Nov 2020 my dad went with an left eye surgery were 1st I was scared of operation but 1ce the check up was done we felt happy due to doctors who checked the eyes and spoke so friendly like a brother dr. Prasanth who did operation for my dad and the operation was over within 20mints that was really amazing and by that day itself they sent us home this was amazing facility were we will not get it from other hospitals and now my dad eye his gud nd healthy lik before thank you Dr. Prasanth and staffsTHANK YOU NARAYANA NETHRALAYA..😊😊😊

SR
Review №36

Sir/Madam, I have one very sincere, humble and honest suggestion in the interest of your institution and as well for patients. I visited your hospital near ISCKON during Dec-2019 and Jan-2020 on a 2nd & 4th Saturday. I have myopia and astigmatism and other associated problems since my boyhood days. Off late I started developing multifocal vision problem as I am on the age of 45 which mean I need Short, Intermediate/computer and Long vision glasses to. Though I was wearing progressive lenses which was prescribed through other one reputed hospital As my eyes were getting strained heavily due to this syndrome I was always feeling my eyes were exhausted and always felt the eyes dry. Your doctors and Optometricians failed to observe this my issue. Instead they wrote pricey imported eye drops to stop to stop dry eye syndrome. Later I visited the my old hospital wherein I got highly personalized attention from the doctor herself. Finally the doctor prescribed me two glasses i.e. one is for Short & Intermediate vision and another one is for long distance vision. Now I am fine though I am using two glasses. I am thinking to go for Lazer/Smile treatment to discard specs. The main problem I observed in your hospital is one single doctor is not attending to the patient. Patient has to go across multiple doctors, Multiple optometrist. Your hospital system work like factory assembly line management system which is not good for a hospital setup. Your staff/professionals feeds/punches the eye test readings in the networked computerized environment and the same is seen by other professionals in other department. Even a small typo error lead to a big confusion and cost heavily to the patient. Even in my case they wrote wrong spectacle prescription. When I asked how come such a huge difference came in power, they answered saying whatever glasses are I was comfortable with during reading, that only they wrote. I felt something wrong in that prescription, Hence I did not go buying with that glass.

Me
Review №37

I have been surgery done on contoura with dr Rohit ShettyIts been well experienced for meI am so happy for this procedureAnd all the staf has been very co operative with me thanks for thatWill definitely refer for others .....

sa
Review №38

Really its very nice experience in castle Street Narayana nethralya.staffs are very good training they have taken.dr.prashanth is very good surgeon.

al
Review №39

Its a good experience my mother went through a cataract surgery. The staff are very helpfull and the doctors are well qualified. Seamless process of insurance claim done. Overall a good experience

Su
Review №40

Dr.prashanth did my father surgery in castle street. His very happy for his eye surgery.

Ve
Review №41

I had good and bad both experiences here.

Pa
Review №42

Good facilities, doctors are also very good. Admin is totally unorganised, especially for Covid times. No point in taking pre appointments either as they dont follow any order.

Bm
Review №43

Got my mothers cataract operation done here. She was very happy with the experience. Dr. Prashanth R is an amazing doctor, who explains everything well and performed a pain free surgery as well. Would recommend him and this hospital to everyone.

As
Review №44

The Ashok Nagar branch is well maintained and is very clean and hygienic. The administrative staff is courteous and helpful. Doctors are very professional and demonstrate high levels of patience, kindness, and skill.My most sincere gratitude to Dr. Colin Nazareth, Dr. Smita Sharma, and Dr. Shilpa Das for patiently listening to me and advising an appropriate course of treatment.The doctors here have my highest recommendation.

Sh
Review №45

Good experience by the staffs and doctors.very well maintained in this covid -19 time.very hygiene and very caring.recomanded hospital to our friends and relatives.dr.prathibha hande and Dr.prashanth is very good surgeon for retina &cataract .my mother undergone the surgery here.

Su
Review №46

Performed my fathers cataract surgery here. It was a good experience and the entire process was very smooth and well coordinated. Weekends can be crowded though and it can take some waiting, this I guess is somewhat expected as well. Otherwise dont find much to complain about.

ja
Review №47

Pediatric dr nithya gave good advice thanks a lot dr

Ra
Review №48

Dr sushama a(occuloplasty) good person

RA
Review №49

Finally got rid of spectacles ,done with lasik surgery as suggested by Dr Rohit Shetty...I am very much happy with the surgery and guidance and supporting nature from both the Dr and Staff.

pr
Review №50

Am done with my mother cataract and Retina surgerys combine fromDr.Prashanth R andDr. Pratibha hedge both of the given clear information about the surgery my experience was really great at the time of covid-19 pandemic and I feel really safe.

An
Review №51

Got my mothers cataract operation done here. She was very happy with the experience. Dr. Prashanth R is an amazing doctor, who explains everything well and performed a pain free surgery as well. Would recommend him and this hospital to everyone.

Mi
Review №52

Professional service from the councilors to the doctors, no unnecessary waiting time and lags

Sa
Review №53

Very good place and doctor sharon dsouza is very good doctor i recommended pple to visit this hospitalThank you

Sh
Review №54

I had been to Narayana nethralaya for retinal surgery .Excellent treatment from doctor chaitra jayadev.She was very patient listening to patients problem and guiding what best to be done and also the post operative treatment was also very smooth.

AS
Review №55

I had undergone contoura LASIK surgery from Dr. Rohit Shetty,my experience was really great at the time of covid-19 pandemic and I feel really safe.

As
Review №56

Good terment and we are satisfied by.Dr prathibha Hande

Si
Review №57

Our experience at Narayana Nethralaya was satisfactory. Dr. Prashanth was considerate and empathetic towards us and we would like to express our genuine gratitude to him and hospital for the successful cataract surgery. I would definitely recommend this hospital to my friends and relatives so as to benefit from your service. Thanks and Wishing you all a Happy and Prosperous 2020! !!

sa
Review №58

I had undergone Contoura LASIK surgery by Dr. Rohit Shetty. It was a very good experience, even during the time of this pandemic everything was done very efficiently and smoothly. I was counselled by Ms. Girija who also did a fantastic job. I’m very happy with the overall experience. Highly recommended.

Ma
Review №59

Always delay, if you go morning u have to wait till end of the day, dont go by seeing Google review all r fake review.

ro
Review №60

Dr.Aishwarya Madams treatment in respect of cataract surgery is good and well treated and thanking you for your kind hospitality.

Lo
Review №61

Very good medam tq u so machu

Ma
Review №62

My self MARUTHI did keratoconus surgery from DR.ROHIT SHETTY . I suggest my friends also to visit NARAYANA NETHRALAYA if they have any such issues. I thank entire team helped me with the surgery THANK YOU

Na
Review №63

Dr vasudha she gonna explains a problem as clear

Ra
Review №64

We got to know this hospital from our friend and it was great experience here. We feel relaxed and helpful. Dr Prashanth treated us in very well manner and we recommend everyone to come here.

In
Review №65

Have come next day of cataract surgery done on the right eye for check up. So far the results are good. Just to mention the Dr. Prashanth who operated is a nice doctor and as a person as well. I must say the counsellor is really worth mentioning.

Vi
Review №66

I got both my parents left eye operated for cataract on the same day. The doctors and staff were very polite and supportive and explained everything in detail. Thanks a lot for making the whole process much easier. Appreciate all your efforts.

Ja
Review №67

Dr.naren Shetty was a very good cataract surgeon we are happy with the service and the dept staffs.thankyou

2B
Review №68

Nice tratement Dr. Sharan

Di
Review №69

Excellent care. super efficient doctors, staff and follow up. Doctor Colin Nazareth and Doctor Prashant took great care ....from informing us about the pros and cons to the post op care and follow up. Could not ask for a better facility.

Ka
Review №70

Have been visiting the hospital for many years and have received excellent service. Dr Colin Nazareth has been my doctor also for many years. Excellent Doctor. Treats patients like people and makes them very comfortable. I would recommend him very highly.

AK
Review №71

Thank to N.N 3 centre..Really amazing and highly supportive doctor and staff.people must visit there for any kind of eye check-up.Their main focus is onCustomer satisfaction and best treatment by expert Doctor.

Ni
Review №72

Very professional approach towards patients. Doctors, eye testing team, receptionist and staff in optic shop are polite and supportive. Fees are very nominal compared to other super speciality hospitals. I am pleased with whole procedure and conclusion derived. Highly recommended. Digital payments, credit/debit cards only, accepted.

An
Review №73

I had an appointment with Dr Colin Nazareth yesterday. Dr very patiently explained cause & treatment options. Dr Colin is a very experienced doctor. Would recommend to anyone for eye checkup!

Sh
Review №74

We have had a very good experience throughout the treatment process for my dads cataract surgery. The team over here are highly experienced and professional. The surgery was carried out by Dr. Prashanth, who is an expert here. I thank him to make the whole process extremely smooth. I would recommend the hospital to everyone.

An
Review №75

Dr suj is a good doctor

Na
Review №76

Had my mothers cataract procedure done by Dr. Prashanth, I must say the entire process was very smooth and well managed. Doctor himself was very experienced yet treating patients with respect, communicating all relevant detail, making them feel very comfortable. The councilors and in general all staff were very polite and professional. Kudos to the hospital, I hope they continue to keep this level of service up.

jo
Review №77

Satisfied by the whole procedure. Staring from reception to each and every staffs helped us the best way they could. All the doctors are co-operative and my special thanks to Dr. Prashant who has done cataract surgery for my mother is highly experienced and calm to answer all the doubts before and after the surgery. The whole organization is very transparent and trustworthy. Highly recommended!

Ab
Review №78

I got my power corrected in Narayana Nethralaya. The procedure was very smooth and my power is completely corrected. Very happy with the hospital.

Sa
Review №79

Excellent services, I have only one suggestion that please put a chair or stool in dress changing room , as all patients are older, so they find difficulty in changing their clothes. Otherwise a great experience in feel at Narayana Nethralaya.Yesterday.Dr. Prashant did the surgery

Su
Review №80

Dr vasudha k ..best check up best advice

ha
Review №81

Dr. Prashanth did the surgery to my grandmother , shes feeling better now in seeing things, eye level good. She is all better now. Thanks to Narayana Nethralaya castle Street.

Vi
Review №82

Dr.vasudha k she is good and hospital

am
Review №83

My daughter is going through her eye treatment here and we had been here so many times. Every time we had very good experience here. Very supportive staff and very supportive doctors.

Tr
Review №84

Overall a very Good experience. My mother came in for her cataract surgery. The staff were very courteous. Right from the counsellor, the staff and even the doctor (Dr. Prashant. R).. thank this hospital and all the staff for a very prompt and good experience.

Ar
Review №85

Good but do plan for the entire day atleast 4-5 hrs on weekends for general check-up. You will be spending a lot of time waiting.Cost for general check-up is Rs.500/- as of 16-Nov-2019 which I believe is pretty reasonable and affordable compared to money most private hospitals charges.

In
Review №86

The behaviour of Hospital staff was very good. They kept communicating me about the concern related to less platelets. Although I shared the platelet count of 1 lack still they accepted the report and checked with me about any medical issues.They provided all the instructions and details of the lens. I would recommend this clinic to my friends and relatives.

An
Review №87

This review is for Castle Street branch of Narayana Nethralaya. Went there for the first time. Time of visit - 15 July , 3:30 pm. Reception staff is courteous. Doctor is also good. But pharmacy staff I encountered are extremely irresponsible. I was prescribed one particular eye drop by the doctor and was given another one by the pharmacy staff with a similar name. Even when I pointed out that the drug composition of the prescription and given drop doesnt match, they tried to convince its the same. I went back and reconfirmed with the doctor who said both are different. Only after being told about doctors comment, they double checked and exchanged the drop with the correct one. I filled a feedback form explaining the issue. The pharmacy staff didnt even apologize once and instead were rude throughout the process. I am literate and know enough to double check my meds , but what about others who might not scrutinize this much. Please train the pharmacy staff to read printed prescriptions thoroughly and pay heed to customers queries.

Ma
Review №88

The experience we had at Nethralaya was very orderly, well organised and prompt in their appointments. Staff from all angles were courteous and helpful. Very patient counselling and most of all the doctors do their best and give full attention to their patients. They have several tests to make sure one is given the right treatment. We are thankful and wish everyone to continue doing their best and God will do the rest.

M
Review №89

Dr Ramgopal prompt & efficient !

mr
Review №90

Dr. Chaithra performed the cataract eye surgery very nicely. Thorough professional shes. Keep up the good work.

Ch
Review №91

Very good to see the clear structured and end to end process oriented hospital.Have got surgery done for Dad. I didnt had even single issue during process from preparation to follow up visits. The guidance from staff was very awesome. Hats of Narayana Nethralaya.

Sa
Review №92

Doctor and all is too good. But when I asked the guy who check eyes in waiting area for the report of consultation, He didn’t even bother and not ready to respond also. After waiting for 15 min for the report, no response from hospital. I left hospital without consultation report.

Aa
Review №93

Very hygienic. And awesome service!

Sh
Review №94

Dr prathibha performed retina surgery on my mother left eye and she has been very helpful caring. We have seen a tremendous improvement in moms eye site and the staff too been really helpful. Great care and attentionThank youDeepak

Ni
Review №95

I had a very bad experience with this place. I had severe irritation and a pus in the lower eyelid and was not given antibiotics on the first visit. Instead the doctor gave me 4 eye drops and told me that I had some allergy. After a week , I requested the doctor to give antibiotics or I will consult another place. She then added antibiotics and told me to continue with the eye drops. As I am new to Bangalore, on every follow up she told me that I still have the allergy and to continue using the eye drops. I would not recommend anyone to go here unless they have any other option.

Sh
Review №96

Well organized and very good service from the doctors and the staff. Personally I an very satisfied with the experience. I got my fathers cataract surgery done here. Before this I had visited couple of other clinics and found this is the best.

Va
Review №97

My husband is extremely satisfied with the surgery. He was very tensed and nervous about undergoing this surgery. But once it was over he was so happy that he felt no pain. Even after two days he was glad he felt no discomfort.Thank you Dr. Prashanth for your care and deft handling of your patient.God bless you.

Sh
Review №98

Opted for cataract surgery for my father. The surgery was done by Dr. Prashanth. R. Very good experience.The surgery cost was bit higher than other hospital, which is why 1 star reduced. Other than that everything else was very good. Good staff and the counsellor(Selvi)w explained about the surgery also explained everything very nicely.

RA
Review №99

We were very much satisfied with the treatment ,procedure and after care. Professional staff, clean and tidy place with all necessary amenities. Thank you Narayana Nethralaya. .Dr. prashanth did the surgery.

Xa
Review №100

It is good. Dr.Prashanth is excellent. And facilities also very good.staffs are very co-operative. Highly recommended hospitalRegards,Xavier

Information
25 Photos
100 Comments
4.7 Rating
  • Address:37, Castle St, Ashok Nagar, Bengaluru, Karnataka 560025, India
  • Site:http://www.narayananethralaya.org/
  • Phone:+91 80669 74000
Categories
  • Eye care center
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
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