I purchased a phone from them. Within the year a fault developed. Original contact was from Dan who said to send it to a company (I wont name) and there was no need to contact them 1st. I decided to contact the company and they said they were unable to assist with a warranty repair as my phone was not for the uk/eu market. I got this verified with phone manufacturer. I went back to clove who are now not replying to emails. I have tried to contact them via Amazon (where I purchased the phone from) and directly. I have sent emails and provided them with the proof that they requested and now they have gone silent.At this time all I can say do not buy from them or trust them.
Bought a mobile phone from them,very satisfied customer,before palcing order had to call and ask about stock availability, i was told to wait for a call back, 15 mins later got the call back with all the info, placed an order (early afternoon), next day (late afternoon) item delivered to my doors,very helpful, polite, reliable,secure payment with paypali do recommend this shop
Really impressed with the customer service. Were really helpful on the phone and to resolve an issue via email with fast delivery. Would recommend and likely to use again
Quick delivery, good price, product as described and answered the phone within a couple of rings when I had a question. Good service all round.
Do not use, con artists, took £500 order knowing full well they had no phone in stock, (amazon stipulated it is) cancelled my order without any notification, have not received my money back(8 days after cancellation) DO NOT Use.
Refunded for my PS5 order after having my money for over a month then blamed Sony for a drop in promised order quantity, Sony confirmed with me personally that this was not the case after I contacted them directly! You have been warned!
I located in United States. I was kind of worry about this purchase.... should I trust big amount of money to a company on a different continent.Let me tell you. My experience was amazing.I got my Huawei Mate XS on a second day !!!!!!!!Clove store is way to go ! Definitely recommending. And I will definitely order my next phone from you guys !!!!!Best RegardsAvi
Awful experience .phone was faulty and they didnt want to know.Only accepted return when PayPal got involved .14 days now since they have had the return and no response at all .Iam a NHS frontline worker and need my phone for work placement.Had to buy another so now 170 out of pocket and paying interest on the debt .They have had my money and the phone now as well PayPal credit used to buy so getting FSA to investigate both clove and PayPal as well .Please DO NOT BUY FROM THESE FRSUDSTERS
Fantastic customer experience.Delivery was quick and efficient and Clove kept me updated all the way through, providing a tracking reference and dispatch email. The website was informative and easy to use and staff were helpful and quick to reply to my queries.Will be using Clove for all my future technology purchases!
Good Price, trusted seller and very carefull shipping. Reccomended
I love the variety of products they have on their website. Very handy.
I have lost my cell phone charger and after that, I have purchased 2 chargers but none of them work well. Then I purchased the charger from this company. I must have to say that this is the awesome charger that I have ever seen.
Great customer service and a speedy delivery! Would definitely use them again :)
I purchased my mobile phone cover from this company. It not only fit well but there is also a screen protector. I am very much pleased with this case as this is what I am expecting.
I purchased a Xiaomi Mi 9 from these guys about two months ago. The phone arrived on time. However from the initial use I realized that every time the phone was plugged in to power, the screen would turn on/off every 10 seconds or so. Initially I thought this was to do with the phone software and ignored it. Few weeks later I told a friend about this and he mentioned that it is a hardware fault, either the cable or plug. I tried a combination of cables and plugs and figured out the problem was with the UK Plug provided with the phone which was a cheap Chinese plug and not Xiaomi brand.I contacted Clove Technology support regarding this and they requested to send them back the phone. I explained to them that I knew what the issue was and I could send them video displaying the issue. I was also happy to send them the plug but not the phone since both my personal and business daily life depends on it. They ignored my email and repeated their previous response asking for the phone back. I sent them couple of email back and forth explaining that the phone and cable are indeed not faulty and all I need is a UK plug, however they refused to help and said that I must either send them the phone or contact Xiaomi for help!To me this customer service was appalling. I made every effort to resolve the issue and it seemed like they just dont want to help and just want to get rid of me. No alternatives or other ways of helping or trying to resolve the issue.Never mind, the plug is few quid so I dont mind, but I wont go back to the ever again, and my sister wanted to buy a phone and I told her do not go to these guys. The phones are not cheaper than other places and customer service stinks! stay away..
I purchased a memory card from this company and it is working nicely. I am extremely happy with the product as it is what I am expecting from the company.
I would like to thank Clove Technology for the excellent and very speedy service I received after ordering a thinkware rear camera cable.ordered yesterday 23/5/19 and received this morning 24th, first class excellentVery many thanksG Williams
Fantastic customer experience & everything arrived on time & fast! Thanks Clove Tech :)
Refunded my ps5
Ordered the Sony Xperia Xz Premium at a good pricepand from UK stock (found it cheaper elsewhere but felt they were grey stock due totprice).Great service and kept up to date on progress even to the point the phone had to come from another areaabut still delivered on the day thsy said they would.Recommend purchasing has from these guys.
One of the most company I have to deal with no customer service. Do not buy any archos product no warranty on product is scam
Awesome
Ordered a phone on Wednesday night and got it delivered already on Friday despite foreign delivery. Good customer service that responds quickly.