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Royal Enfield Showroom
No 3796 19th Main, 13th Cross Rd, Banashankari Stage II, Bengaluru, Karnataka 560070, India
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Na
Review №1

Nice experience with this showroom. Easy and effortless delivery process. Mr. Manjunath coordinated from day of booking to delivery. Nice gesture from showroom people.Only suggestion from my side is the document kit needs to provide with proper file. For example. road tax, invoice, insurance copy, extended warranty, accessories etc. As we received like a bits in pieces and it may go somewhere.

ch
Review №2

One roof for Royal Enfield Products...Staffs are good in giving Demos to Customers..

ra
Review №3

I visited the showroom just to test drive Classic350, but booked the bike only beacuse of Manjunath. He explained every point that realted to bike, how to use it, what all the new technology are used in bike and also the finance options taht are available there. Simply the bike is super and really appreciate and thank Manjunath for helping me to choose the correct bike.

Ri
Review №4

Thanks to suman and Namrata for ensuring booking process ,All test ride bikes available and good staff response

um
Review №5

Thanks for festival delivery and thanks to Sandesh and Suman for explaining all the process

Te
Review №6

Friendly staff. Have to book prior, no spot delivery.

Ra
Review №7

On of the nicest showroom in banglore, with highest accuracy and precision when it comes to sales and service.

su
Review №8

Bought Bullet 350 on 3rd Dec 2020 and my experience is really awesome... I really liked the manager Mr Madhu. His polite and to the point description really appreciated. As he promised, he delivered by bike with in 4 days!!! And this is something unbelievable.. but Mr Madhu kept his word. Other stuffs are also equally well behaved and helpful.

Ma
Review №9

Thanks to suman and team for smooth and easy delivery process ,Very neat showroom with staff who has good knowledge about motorcycles

ve
Review №10

Had a great experience visiting ROYAL ENFIELD HSR Banshankari .

NA
Review №11

Best showroom with all types of top models available for test drive. And most friendly staff

De
Review №12

Best place to get Royal Enfield bikes in Bangalore and staff are extremely co-operative and all kind of accessories and apparel are available ,Good customer experience

vk
Review №13

Very supportive staff.Banu explained us about Himalayan with patience and answered all our questions.

Su
Review №14

Overall very good experience and thanks to Suman for helping in test rides and making my plans to book Meteor

Ki
Review №15

Nice staffs, friendly nature and good service any one planing to buy a ROYAL ENFIELD vehicle plz visit the HSR SERVICE in BANASHANKARI .

VJ
Review №16

One of the best Royal Enfield Showroom in Bengaluru. Amazing team in the showroom, they deal with the customers with compassion and humility. I recommend everyone to visit this showroom for any enquiry about enfield bikes.Booked Interceptor 650 from this showroom🤟

Ma
Review №17

Very easy process and thanks to suman for ensuring everything .

Vi
Review №18

Staff behavior.. Well explained and friendly

Sr
Review №19

Buy your RE from here, feel the premium experiance

SR
Review №20

HSR, WELCOME RESPONSE WAS GOOD AND POLITE, Mr. Pradeep Kumar was assisted to-us very much humble & patience and with-in 30min my work is over, i have made the full payment for the next day delivery. Thank to HSR ROYAL ENFIELD BSK 2ND STAGE.

Na
Review №21

Very neat showroom with all types of vehicle on display and test ride ,Recommended

di
Review №22

Got my bike delivered as promised. Very professional and an amazing experienced team. Thanks guys

Sa
Review №23

Had a great experience by the customer service & Total satisfied with the whole process from booking a bike till delivery, nice ambience inside the store. Will probably recommend this dealership for buying a RE

Ab
Review №24

Un professional staff. they lack soft skills. It feels like they dont care for you. We are Royal Enfield, if you want you come. We wont respect our customers. Thats the feel you will get when you go there. Worst showroom. Try a different showroom instead.

Vi
Review №25

Unlike other showrooms...U can find all models for display and test ride..They also have all the riding gears... Also staffs are very polite and they will solve all your doubts regarding bikes

Ma
Review №26

I got my Thunderbird 350 marine blue for HSR services. I got my bike with in estimated delivery time (22nd day).got bike in hand with in 30 days . Very good staff but still need to be professional.

Su
Review №27

RE simply provides the best showroom experience. You get test rides no questions asked. Incredibly patient guys. And of course, the showrooms look stunning. If only their products were this good.

Ma
Review №28

Knowledgeable and very friendly staff who know what they are doing. Easy to approach.

Ma
Review №29

They had all models at display and for test ride. Tried the Classic, Meteor and Himalayan. The sales team was responsive and were fast. Did not waste much time.

pr
Review №30

Thanks to manager madhu I get Royal Enfield meteor 350 on date my friend birthday🎂.

Sh
Review №31

Lazy staffs, Doesnt involve with customers.When ever you go for test drive, they tomorrow tomorrow,No co ordination and communication between the staff themselves. They provide wrong information to customers and wrong scheduling.No value for customers time.

Th
Review №32

Showroom is great but very poor staffs unprofessional

Ma
Review №33

Very good and well trained staff

An
Review №34

Unprofessional at times.1. No proper updates regarding delivery. I went on the day the promise the delivery day and no response from delivery manager as soon I reached. I waited around 30 min on delivery day and later he is giving update bike is not registered yet and the day was different. After few blah blah blah he said its because of someones relative passed away. I already tried to reached multiple phone number they have given, I didnt get any response from anyone.2. I was already given list for my accesories on the day I was given the documents and it repeated again on the other day they failed to given the delivery. Should have keep the list well.3. There is no updates regarding delivery on next day. They said it would deliver around 4 and no updates even after 6. I tried to reach and multiple times and I got update around 6 they would give update. No response till the time I wrote this review.

Ra
Review №35

Bought my bullet 350 electra here.. Staffs r Freindly..delivered my vehicle in a week time..

av
Review №36

Customer service is good, staff here are too friendly and helpful.

Pu
Review №37

I had an issue with crash guard it wont fit for classic they didnt do tight fitting first of all it wont fit properly for bs6 vehical ,they used tell like bike has fully sensered vehicle ,out side crash guard will affected to silencer senser such that they said more ever showroom crash guard wont fit properly it touch to silencer senser.....

so
Review №38

Thanks for overall nice experience

De
Review №39

Very very neatly maintained showroom. Feels very good to step inside and staff are courteous too.

Te
Review №40

Worst customer service and they dont even respond to customers phone call worst ever 🙄

KA
Review №41

Bought my bike recently from HSR Services, BSK. My appreciation and sincere thanks to Mr Madhu. Patiently listened to my concerns and answered all the queries I had.My best wishes to Mr Madhu and team HSR Services.Karthik R.

ki
Review №42

Please learn from your mistakes....It will be normal day for you people it will be special day for those your getting bike delivery dont spoil their day ever !

pr
Review №43

Very good place to buy RE bikes they have almost all models for display

S
Review №44

Wonderful experience,booked my bike,super exicutive MR Madhu Sir, Great showroom

Sh
Review №45

Good staff coordination.

Bo
Review №46

Really inside the show room well maintained as per international style staff are very very decent good show room.in south

ka
Review №47

I am from Hyderabad. I wanted to gift bullet Enfield to my son in law in Bangalore. I contacted HSR service at Bangalore and I was directed to the Manager Mr Gerald. I told him what I looking for. He guided me and promised me a hassle free delivery of the vehicle.Iam very glad to say that not only Mr Gerald made the process hassle free but he took personal interest in getting the bike delivered yesterday 28.07.20.During the time of pandemic I was very apprehensive whether things will move as I desired. Thanks to Mr Gerald. He made up the day 🎉. Once again thanks Mr. Gerald for your esteemed help. All the best 👍.

Ra
Review №48

Good show room. Hospitality and response

Pr
Review №49

Employees there were very warm, welcoming and friendly. Great service 👌

Ak
Review №50

At my first visit the staffs were professional and were ready to hear the customers, but on my recent visit they were least bothered about the customers and have lost the 3 motorcycle orders from my side as they faild to just provide the quotation, I even tried calling them but the response was too poor, I hope the management will take the matter seriously and teach the value of customers to their staffs

Ri
Review №51

Great people, amazing ambience.

Ud
Review №52

Bought my classic 350 Redditch red. Staff are very responsive however they are usually in a hurry to finish the deal. My vehicle was delivered within 10 days as committed. Necessary formalities were neatly completed without any hiccups.

Ve
Review №53

Very good.

Sy
Review №54

Very worst experience with this dealership, booked the royal enfield classic 350, black colour a month ago starting from the sales executive to finance all are sick guys do not keep their commitments, agreement was signed two weeks ago. the process they took to just get the amount was more than a week and the worst part is that vehicle was supposed to deliver today and when i called to check on that they are saying they cannot deliver it today rto payment issues, will deliver on next working day.

sa
Review №55

Nice n well maintained place n very friendly people

Ye
Review №56

Good staff and best in quality

Ud
Review №57

Nice showroom and decent approach n response from the team

RA
Review №58

You can see all latest edition Royal Enfield bikes including the flagship model - Interceptor.People are humble and service is really good.Once you book the bike, generally they give the bikes within the duration they promise and there will be no delay. There might be early delivery though.You get all kinds of Royal Enfield jackets and helmets as well.They also treat their customers with a special cake on the day of delivery of bikes which actually impressed me a lot.

Si
Review №59

Ok

Bh
Review №60

Best showroom

ಸು
Review №61

The people there are really good and responsive.

Ar
Review №62

Thanks to the team for festival delivery

sh
Review №63

Royal Enfield test drive was good, but cost wise it quite expensive..not worth for the price.also nowadays its showoff bike.

Sh
Review №64

Nice showroom located opposite to kids adda.

As
Review №65

Nice showroom, the support is admirable

HR
Review №66

Great service by the staff

na
Review №67

Ive had the best experience. I was having a lot of queries and concerns but Venkatesh was extremely professional and patient enough to give me all the clarification I needed.

ra
Review №68

Worst showroom, today bike delivery but next day bike starting trouble and battery week poor quality...

Ar
Review №69

Bought Interceptor Chrome from this Showroom on 21.05.2019.. Service was good. Special thanks to the Manager,the deliveryPerson and the instructor. Finance guy needs to improve his knowledge regarding loan process. Well equipped with all the accessories. Thank you for the cake and the lovely photos.

ra
Review №70

If you people dont know how to respond the customer the why u run the businessNo one cares when we visit the showroom worst worst part such typicall staff

sh
Review №71

I went to get my number plate fit today. The staff were extremely helpful & got it done thought didn’t bought it from there.Very professional way of handling things!

Ku
Review №72

Not so much customer friendly. Need to work on customer support.

Ja
Review №73

These people want to sell bikes without even giving test drive. Head weight at its peak . Its a just a place where bikes are sold.

CH
Review №74

Staffs are friendly and will attend the customers immediately...

Ra
Review №75

Well maintained and very friendly staff. Been to take a test ride of Interceptor 650. Liked the way the staff greeted n offered something to drink. The showroom also has all the riding accessories. However, the service centre is not attached to this showroom. It is located in some other place.

Ni
Review №76

Good response

La
Review №77

Good place with friendly employees. Bought a classic 350 there today.. Employees made it easy.

Vi
Review №78

Good.

Ni
Review №79

They treated you well...

Ma
Review №80

Response from the crew could be better.

Pr
Review №81

Very friendly people. Bikes are the best in category. From the first day I went in, the representatives were nothing but helpful in all ways. Answered all questions and clarified any confusions. Showroom maintained really well. People there are well trained and humble. The only drawback is a cramped parking space which is not a big inconvenience. Apart from this, I would recommend to go-to this showroom for all bike enthusiasts.

va
Review №82

Very very nice place i loved it and they give us a very big test ride the vehicle we are able to know what is the vehicle. Very good and nice hospitality.

Pr
Review №83

Top Notch Customer Service compared to the Company Brand Store. Special Thanks to the Store Manager and the entire friendly Staff from the showroom. They hear your voice and make sure delivery is done as promised.

so
Review №84

Great staff! Test drive available. A total thumbs up experience

Al
Review №85

An excellent display of Enfield bikes n accessories. The showroom is rider savvy.

MJ
Review №86

Legend has it own story

Ki
Review №87

Showroom interior are good and but salespersons behavior is very unprofessional and neglegent.. recently we brought a bike from here.. while process is happening for handing out key.. one of the sales person was leaning down on my back with his elbow on seat and acting care less.. this kind of behavior observed repeatedly.

ka
Review №88

Worst showroom executives are not professionalThey couldn’t say a price of a bike they treated us like they are doing some charity workAnd the executive from So called MNC Bank HDFC he was so arrogant like he was giving free loan he just scribbled some calculation on paper when we ask and queries his reply was so rudeI will never step into HSR Services Banshankri BranchMe and my friend had been to book two Himalayan with their response we made a U Turn and been to LALBAGH Showroom we are booking two Himalayan bikes there

Gr
Review №89

All kinds of good bikes at one place!! Loved it a lot new styles of bikes are awesome and some are new arrivals and are looking boss!! Air conditioned good way of talking to ppl. Very attractive from out!!

Sh
Review №90

My personal experience with royal Enfield management . I went for an interview to Lalbagh office they directed me to magadi road branch and then from there I was asked to go to rajajinagar branch to meet mithun . After my interview Mithun called up the banashankri branch manager and after getting conformation that there was a vacancy in banashankri branch I was offered the job.As informed the next day I went to banashankri branch to report, I was made to wait till afternoon since the manager was in a meeting, later the manager (Madhu) walked up and said there is no vacancy and asked me to meet mithun who appointed me. I went all the way and met Mithun who bluntly said there is no vacancy and asked me to leave.

Ru
Review №91

I highly recommend you not to buy your dream bike from this place.....until u pay your money they will all be calling and alll that but after you complete your payment they actually dont care at all...they called me two to three times for a signature for applying for rc card..and ya when i took my vehicle delivery the seat had a cut and the tank also had some damage which i did not notice....they gave me new seat as i asked they that day it self but my tank is still like that...it is been over 6 months and i have not not received my rc card when i went to the rto to check,they tell ur ssrp or what every is still pending and the company should do it...careless staff they had not completed my rc card procedure

Ra
Review №92

Great place... Good staff

Sr
Review №93

Good showroom. Team here can be more courteous and welcoming. But happy with the options available here.

Na
Review №94

Good response,

Ma
Review №95

Good show room, nice customer service, you can test drive and buy Royal Enfield bikes

BL
Review №96

Not so fascinated by the service

Ki
Review №97

Good

mu
Review №98

Executives listens to customers and address, they dont override and enforce their thoughts on customers

Go
Review №99

Bank people will come to explain about the bike. Poor response

Sa
Review №100

It is very bad experience with this particular showroom from booking time to till number plate fittings. People who are not at all care for customers time. No value for customer after payment. Keept on dragging delivery date.Try to avoid this showroom

Information
100 Photos
100 Comments
4.2 Rating
  • Address:No 3796 19th Main, 13th Cross Rd, Banashankari Stage II, Bengaluru, Karnataka 560070, India
  • Site:http://www.royalenfield.com
  • Phone:+91 80 2671 1217
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Service options
  • Delivery:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:No
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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