Crazy As Ever Thank You Prime Honda! For the Love and support #hornet2

Sales team doesnt have much time to attend you! They will explain only when you assure them you are going to buy bike soon. Being one of the famous two wheeler bike showroom they charge extra charges on card payment. As per RBI you cannot charge extra charges on card payment through swiping machines. This showroom sales representatives shamelessly tells customer that they need to pay extra for the card payment. Worst experience.

One of the worst honda showroom ever seen. Unnecessarily parts good working parts are replaced here for increasing the bill amount. They even ruined my scooter thinking again I will have to come to them for service.Not worthy to be called as company authorised service centre. Never ever submit your 2 wheeler for service here

Great staff! Good experience with all the information properly provided. Helpful as well.

Bad and worst experience.... to highly cost bike service not good.. only writting the bike problems but this person not ready to the bike..

Worst experience in service DMS/amc department. They dont know how to behave with customer.

Water Service done by Prime Honda is Pathetic. I have visited both their Service centers in Vijaynagar and Nagarbhavi. They donot wash the Scooters well in both the Centers. Inspite of repeated complaints in every visit, they still dont wash it well. Especially the dirt and mud below the Footboard and Engine is always not cleaned by them assuming that the customer will not bend and check it. Beware Customers.

This show room waste for customer s services dont purchase bike in this show room.this room delear they having own rules..

Its good service center opp. Marathi mandir service road

Worst sales employesService also worstE didnt answer tha questions properlyTha teflon coating not done But charges taking

Worst bike service in vijaynagar honda showroomNo one response my bike problem very bad experience

Typical Honda Showroom, Not much of importance to customers as they know the vehicles sell on brand name. Service is fine .

Absolutely waste , they will just wash ur vehicle and give back in the name of service , poor skills and arrogance is flroushing here I have give my active for service here for same problem 4 times and every time they charge hefty amount stating checking procedures but the problem is not solved .The mechanic here dont bother to take a test drive also how do u expect solution from these people

Excellent service got a bike in just hours with good condition thank you

Compare to honda showroom in Rajajinagar. Price was little less here.Better check price of vehicals at other showrooms before buying one.However, during delivary of the Activa the guy didnt explain the features properly

Really Unhappy with Service I Spended 3,262/- For Service But They Have Not Done Proper Service...........

No customer friendly..They will work granted to their feasible time...for renewing insurance we have to wait for long time( more than 1 hr)..We can do the same online within 10 min..NOT AT ALL HAPPY FOR THE SERVICE.

Good team helped to get my vehicle service faster

Dont buy or service vehicles her.Verry bad service and workers.

For fixing simple issue Visited multiple times, not good at service. They show attitude if we ask something to clarify by saying this and that

Got the work done very fast nice service

What i observed when i entered in shown room all employes very good in professional way of talking nd responding amazing and respecting especially to elders. Myself felt very gud and excellent ,Give very gud information about vehicles also .infact i became customer now by purchasing honda bike.keep up the same 💐🤝

Place is located aptly. Peple there are not friendly and dont answer to customer needs. Very arrogant and have poor knowledge. Full of audacity.

Excellent and very prompt..service.

Services are good.Deliver in said time..Salesmans talk politely but lacks technical information..

Employees are trained to tell customers that extra services have to be promoted even if customer is not interested..also they push for add-ons during service even if it is not needed during service.My helmet space in vehicle is having bad odour even after 2 months of service!! Wonder what they used and whether it was compatible or not with the plastic polymer which is giving bad and pathetic odour.

Thank you so much prime Honda for your such a concern showed on my review. Once again thank you so much Honda family.

Regarding 2-wheeler insurance:Pathetic response from the ICICI insurance provider sitting in the 1st floor of Prime Honda showroom. I have been requesting him to update my newly renewed insurance on to VAHAN website. It has become a greatly difficult job for him.I have been visiting the office for nearly 5 times now, his response time is worse than that of RTO office. The insurance details are still not updated on to VAHAN Website, because of which i am not able to go ahead to renew my vehicle registration to RTO Office.Being a private insurance provider, your response is worse than that of a government office.

I ordered mud guard spare parts for my honda hornet on 7-12-2020 and I got my spare parts on 22-12-2020 there was a huge time delay! Still I was okay with that and given my bike for service and water wash which took 8hrs to get my bike back. After travelling for 2hrs bike suddenly got stopped and when I checked in local garage, the water wash people have poured the water inside air filter due to which bike was not getting started. It’s a simple common sense that not to pour water inside air filter and astonishing company people don’t know that, due to which i was forced to change air filter and spark plug which costed me 500rs in local garage and waste of time as well. Overall i had horrible experience in my first bike service at this outlet.Hope it’ll get resolved soon.

Good place to buy two wheeler.

Fine staff and super prime Honda vijayanagara

Awesome service and management is really helpful for the customers

Such a bad service Ive ever experienced, my Dio has a problem of self starter which was never ever happened...😡

Very nice service and please serve the customer with water and some drinks

The first step you enter everyone gets a 1400 Rs pre-defined set of bills.Post which customer service at its worst.zero accountability for their actions.just goto another service centre

Services ok but gear and cluchbreak not proper services this is not good.

One of the worst service center for honda i have seen in my life staff is waste... they will not give proper answers to the clients and they will rude behaving ... i will never buy vehicles this show room again in my life

Service center staff is of no use....only manager is helpful and address the issues. Without manager staff is waste. Good manager in service center.

Service time is too higher we supposed to put Honda company oil only their is no other option for the customer for the sanitizing they are charging 30 rs so company is always looting from their customer as much as possible

You can get two wheelereasily and you can avail loan also in just 30 Minutes with L&T Financial Service

Customer experience is good

I have visited prime Honda service they provided a good service for my vehicle, the customer relation was very good.Quality of service is GOOD.

First we expect a good service from honda service centers and in this service center they dont know how to water wash the scooter and if ask and show the scooter they just argued and they said they will re wash and again they will do the Teflon coating........! They just know to argue the customer and they dont even take a test drive before the service to clearly the situation of the bike or scooter and then to quote when come to give service they just write down the problems and say to do Teflon coating that to charge of 300 dont ask us any thing they just say to come on their given time when we come on their time

I had a small issue in the ABS light in my hornet bike but contacted the service manager and he and his team helped me to get the issue fixed in a day..... and the service quality of the team is best i have seen

Visited centre exactly at their opening time 8 30am.4 people were waiting with their 2 wheelers. I was made to to wait for 40 minutes. The service engineer Afrid, told me to get wheel balanced 800 Rs, oil change 600Rs, belt replace 900Rs, paid service Rs550. Around 11 am again I got a call saying oil case is leaking and it will cost Rs. 4000 to replace. So total of Rs. 6800 and GST. They do not listen to you about bike problem. They have daily target for every two Wheeler that comes for servicing. Worst manager Mr.Hadi Hussain also doesnt take feedback. The team then continuously calls and asks us to remove Google review.

Good service.

This is a worst service center I have ever seen there is a harsh response from the service advisor and they have not done first free service also properly which I am having rough noise on engine and performance is very bad. Please be safe by these guys if you ask or question them they will not care abouts us. So better to avoid giving vehicle for service. I am Worried Of there Service and Some Service Executive Dont have Proper Sense Of how to Interact with customer, they use Abuse Words....!so bad in the form Bike Service.....!

Staff interaction has reducing over years. Really good staff have already left this place.They service decentLocated on the service road and quite accessible. The service is ordinarily at best. Service charge too high for the service provided.

Rendered good service at showroom but for servicing of vehicles, the service is not to the mark.

Vijaynagar honda showroom branch is very bad and I had very bad experience of servicing.. before they taking bike for service they ll tell u we put genuine items of Honda company they ll not put genuine item oly local items its really bad experience so never prefer this showroom for ur bike service....

Very good service by Manju.

Today I had been their to change my honda dio headlight guess what they called me and said even the dim and dip switch also not working so told to change it!! Irony is they dint even change it is the same old switch which it was their earlier and they charged for that too much of cheating and manipulations!!

Familiar staffs.

Learn Kannada first. You people not in UP or bihar.

Good service rendered by prime honda. Service advisor : Afreed.But Found few scratches on vehicle.

Afrid was very ciurteous. Has done good servicing of the vehicle

Most unexpected expensive place

Nice place

Fab service providers...Cleanliness maintained....Satisfied with the work ...Fast service delivery...

Be very careful with this prime Honda Vijaynagar. They changed the oil even though it was changed during the last service and said it mandatory during every service and looted money of 1320 even though It’s a free service. The manager and guys all shouted make the full payment. Also they called and said they need to change many parts which there is no proof. It’s totally a BIG fraud. The Manager finally said sorry for all the mistake but I lost the money.

Quick service. But no proper response to customers

Staff are very helpful

I had compulsive customer service from the staff😂😂😂

Meet afreed for a good service good interaction with the client good service

Nice service. Courteous staff.on time delivery by Afrid .

Worst place to get your vehicle serviced. Very arrogant. Using used parts to service

Located on the service road and quite accessible. The service is ordinarily at best. Service charge too high for the service provided. In the past, had to return multiple times to to get something fixed which they forgot. The staff want you to sign everything without reading, including the feedback form, which they fill themselves.

Excellent Service ... Thanks a lot for giving ur good Suggestion n maintenance. Regarding ...

Very good response

I have been servicing my cbr from last 5 years and the service quality and staff interaction has reducing over years. Really good staff have already left this place.They service decent. They take less interest in interaction unless you jump on them.

The staff are very professional & friendly

V good

Dont service your bike at this franchise for any reason, these people wont repair instead spoil it. My bike chain sprocket was making little noise and these people said it needs to be replaced but after service still have the same issue and same old chain sprocket but they charged me full amount. If asked they are saying giving arrogant reply.

One of the good service center! Quick| Reliable| Trustworthy. Good customer interaction and follow ups. Managar and staff appreciable.

Good and fast service

I was satisfied with the service thy had provided to my vehicle !!! Thanks to Afreed who attended my vehicle !!! 😇 happy customer

No proper response from all if the executive

Well service from prime honda

This is the worst service station, they can not wash the bike properly. There is nobody to listen your queries regarding bike issues... Then what the hell they do service of bike??? They even cant fix the loose mirror..

Superb...

Worst Service Given By Prime Honda ! Doesnt stand firm on their words and their team mates make false promises. Highly unprofessional and undeserving showroom and team. Dont buy any products, waste of money !

One of the worst service centre 😡😡.before one week i will gave my two wheeler there. (dio dlx). there not perfectly serviced.break not perfect.handle shaking.mirror not tightly.not perfect polished. its all are basic service. 🤬🤬

They change parts, within 15 days it become non-working, you visit again,t charge you again and they get non-working again. 3rd experience in a row. Worst station ever. I STRONGLY RECOMMEND NOT TO CHOOSE PRIME HONDA FOR SERVICE EVER. Doesnt fit to service such an esteemed brand. The review is going to be written in all social media.

All is good but customer service not good

Good place to buy And service te Honda motorcycle s... Very clean and hygiene

Good service work, things which I felt to be carefully is changing the spare parts we have to know weather the spare part is really not working then change it other wise be ready to speand more money.

Good service afreed

The reason for rating 5 star goes to jeevan warranty manager for his excellent cooperation in attending the problem. A person with decency who is very interactive great job jeevan ... Keep going

Good service from Manjunath.

Not a large variety of bike

Good service Afreed

WORSRT SERVICE BE CAREFULL BEFORE PURCHASE......!As I Bought My new bike from Them, They Have responsed well and they given best bike service for the first time but 2nd and 3rd Service Absolutely WORST and BAD in the Name Free Bike Service. I am Worried Of there Service and Some Service Executive Dont have Proper Sense Of how to Interact with customer, they use Abuse Words....!so bad in the form Bike Service.....!

They were charging me everytime while giving to service but they were not even turning a screw.. Please dont spoil your hard earned money giving your vehicle to service here.. Show your vehicle to some other mechanic outside the truth of these people will come out..

My bike filter working is goodRs 175 only

Manjunath was adviser. Explained the progress of work carried out for the vehicle

They provide good service

Required more Service improvements

Good behavior and talking decently with customers

I was in the showroom to checkout Hornet 160 and the staff who attended me did not look like he had full knowledge about the bike however he did provide all the details that I need. Overall Satisfied with the experience. May buy hornet from them.UPDATE:I did buy the HORNET from them. As a rule none of the PRIME HONDA staff smile, talk or make eye contact. At times it is difficult to understand what im supposed to do or what is expected from me.Having said that, they delivered the vehicle on the promised date, they had all the accessories fitted and ready to go. Guy who handed over the key to my bike had zero knowledge on the bike functionality, very funny considering he is supposed to be an expert on the vehicle and answer any questions i had. He didnt even know that we have to use a key to open the SEAT.Service of Staff: 2 starPromptness: 5 starKnowledge: 2 starProcess: 4 star

Employees are good they will give good support when you are enquiring about bike features, unlike other honda showrooom, there was vehicle available for test ride. Overall it was good experience.