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PPS Ford Service Center Yelahanka Bangalore
1, A1, Bagalur Cross, No 3, Venkatala Village, Yelahanka, Bengaluru, Karnataka 560064, India
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Di
Review №1

This place is huge!I visited here very wrong time, when they announced that the Ford manufacturing will be stopped in India.However, been here to enquire about Ford ecosport. They said face-lift is going to be released and test drive model will arrive end of Sept-21. However, didnt hear anything from the sales team past the date they promised.I guess I need to go as per the media, Ford exiting for good.

Sh
Review №2

Servicing is good and also Mr. VINAYAK BANDARI , the service advisor is one of the reasons why Im going to this particular pps service center. Once my car had issues and stop in a mid forest at almost mid night the only person who could help me was Vinayak bhandari. Thanks to you sir. Even in the center he is the most active one and gives accurate and precise information.

D.
Review №3

Good to see car collection buy sad to hear the news of ford exit india..

Su
Review №4

We had the 1st service for our Ford Freestyle from here. The customer service personnel promptly responded to all our quiries and had called us at every stage to update us on the ongoing service. They were humble and had intimated us about all the costs and repairs correctly. Though there was a minor issue with the doors visor after service, the body shop manager have promptly replaced the visors of both the door the very next day. Happy with the overall service and staff behaviour. Definitely recommend them to our friends.

Ka
Review №5

Pretty good service! Given the no. of cars they handle on a daily basis for service, they have been doing a stellar job in getting the tasks done in quick time.

Su
Review №6

Amazing place with responsible people but the rates need to be bargained for

Jo
Review №7

Im in love with Ford and the journey started with a bad experience I had with my previous car. I was looking to upgrade my car from Renault Kwid and started with Kwid facelift, then went for Hyundai Santro, and then to Renault Duster, then to Maruti Swift, and then to Dzire, and ertiga, and then back to Hyundai Aura, and then went to Kia Sonnet. Ford was not even in the list, but some how Mr. Sujith ended up calling me and did such a fabulous job! I always believe Its God that leads me to the right people and it was because of Sujit that i made up my mind to pick up ford. He helped us every step and He is a really value asset to Ford. None of the companies had someone like Sujit. And then every person In Ford were so awesome. Anand help me have a smooth exchange of my previous car, Peter helped my with test drive of Ford, Kishore was so sweet with accessories and suggesting and helping me chose the right one. Ram from finance was so seamless, I dont even know how the loan got approved. Overall Ford Yelahanka did a brilliant job! Please apprise and Keep Sujith! he is special. We as a family felt special and i believe youll will continue to do good now that i have purchased the car! I hope youll will still make us special. I love my FORD aspire Diesel. Im proud of owning one! thank you and God bless each one i mentioned. And please do something to pep up the sales of FORD. its sad to see such an amazing card doing so less business

Er
Review №8

Good service and assistance by Rajesh. Thanks

ve
Review №9

Had no idea it was so big. Im glad I spoke to Assistant manager before visiting and he was able to squeeze my appointment in there and get the work done while I waited.Had visited with two minor issues but they ended up inspecting the whole car twice and addressed my issues promptly.The only thing I missed is that I couldnt find a decent place to eat around.

Ab
Review №10

For me personally, it was over crowded. The place is at convenient location. Staff must be great to attract the heaviest crowd, but I could not get my vehicle serviced due to crowd.

an
Review №11

Sales n service are top quality in sales mr mudaser n in service mr Sandeep really I am well impressed

PR
Review №12

Excellent and timely vehicle delivered by mr service advisor vinayak and pps ford Yelahanka team thanks to all

Ku
Review №13

Harish and Rajesh did good service and performance were excellent...!

Pr
Review №14

Hai Im praveen I hav my ford figo i had droped my vehicle for service at Yelahanka I had a great experience with MR Sandeep service engineer service was very excellent thankyou pps ford

Ra
Review №15

Staff are friendly, but need to improve on timely service. Took a whole day to look into only one issue. Otherwise its good experience.

Na
Review №16

Very good service. The paiting done looked almost like a factory finish. I was also kept well informed of the progress and the vehicle was delivered on time.

WH
Review №17

My initial impressions : (They are extra prompt in asking for good reviews) -The staff at this Ford Showroom are very professional (especially Mr Santhosh, the sales consultant) and take care of everything perfectly. I just took delivery of a Ford Freestyle today, and every step from booking to delivery was perfect. Ford vehicles are great to drive and last long. Ford diesel engines are benchmarks in their category. I would encourage more people to go for Ford. Its much better than Suzuki or Hyundai.Review after the first service : (They have the gumption to neglect the customer after getting the initial good review) -The initial impressions were completely wrong, I apologise to those who may have been misled by my review.Really useful advice : Never buy the extended warranty while purchasing the car. You may get it later by paying the price of extended warranty. It will spare you a lot of heart burn and haggling.(My experience about the same : I was charged Rs 12000 during the purchase of the car for 2 years extended warranty after the initial 3 years of default warranty. But the salesman Mr. Santhosh and Ms. Poongodi did not provide anything in writing. The kept on telling that I will receive the extended warranty by email. I did not get the same, hence I reminded them about it at least 3 - 4 times. They kept on repeating the same, but even after 1 month I did not receive the same. (I dont know whether this happened only with me or they do this to everyone).During the first service, when I enquired about the extended warranty, the service advisor told me that I already have 2 years of regular warranty, and 1 extra year of extended warranty. I had to show him the service book which mentions 36 months of regular warranty. I was amazed to see that the service advisor either does not know or pretends to not know about the things which at least he should have known very well. If he does not know this fact, how can I trust him for the service of my car in the long term ?The service advisor asked me to call the particular salesman who had sold the car to me. With a number of calls , eventually I could call Mr Santhosh to the service desk, and he told the service advisor that my car actually should have 3 years of regular warranty and 2 extra years of extended warranty. Mr Santhosh told me that I would receive the extended warranty in 10 working days. But I had to sadly tell him that his words no longer have any value for me because I have already been told the same thing by him and Ms. Poongodi multiple times in the past 1 month and it turned out to be false. Hence I told him that I want it in writing that I will get the extended warranty, as I could no longer trust their words.After all this heart burn, I eventually received an email mentioning that elusive extended warranty the same evening.All this leads me to wonder : Even when the product (the actual car) is superior, how is the customer service better than Maruti, Hyundai or any other company ?If immediately after paying for the car this is the way these people deal with the customer, how can I trust them for the long term service of my car ? Where is the advertised family wali feeling , when they made the customer feel that he is begging for a thing he has already paid for ?I had higher expectations from them, sadly I was over optimistic.I will have to look for some other service center for the next service and beyond. (I can not comment on the quality of service, as the first service is just inspection of the car, without any actual service/work on the car.)

ks
Review №18

Good service by vinayak pps ford service center bangalore yelahanka and timely vehicle taken delivery

AI
Review №19

Satisfied with the services rendered by the Security at the gate with a warm smile and Mr. Kushan Y N and his team of technical personnel.

Pa
Review №20

Response is good and time management is good.Quality if service can be improved, I had to bring the car next day for fix.

Bh
Review №21

Overall experience was really good at PPS FORD yelahanka.I did 2nd year service on 11/08/21 to my new Figo petrol.Special thanks to Mr. Sandeep he took extra care and helped me.

sr
Review №22

Mr. Mahesh proactively involved in the process and saw to it that all the issues are ironed out. Everything was resolved at lightning speed. The agency is very professional.

Br
Review №23

Door step service done by ford and mr gopi visited my house and inspected throughly the vehicle... Very good technician... Very good service provider ford...

Ha
Review №24

Santosh from PPS dealership was an excellent sales person. He came to my house twice to ensure I was fully satisfied with the car and the test drive. While he initially wasnt going to discount anything, I gave him my ask and he was able to get his management to provide the discount and went above and beyond another dealership in giving me an upgraded accessory as well. Above all Santosh was very pleasant to deal with and made sure I did not even have to come into the dealership for anything including delivery.

K
Review №25

This is my second experience with PPS Ford Yelahanka. They have an excellent team. Technician Gopi is extremely talented and made sure my car was in good working condition in 24 hours. He even personally dropped the vehicle in the absence of drivers. His suggestions on replacing spare parts in car were for genuine reasons and not for charging money from customers unlike other service centers. I would highly recommend all Ford owners to give their car for servicing here.

Aj
Review №26

Good quality service good staffs, service advisor vinyak is good person he has guide me well and he take care of my car and made it good service thank you ford

Sh
Review №27

They told me to wait for 2 hours for a rat bite repair , finally i ended up waiting for 4 hours and taking off for office work., people dont respect others time. I repaired a door noise twice but still i can hear it, god knows what got repaired

vi
Review №28

My vehicle was handled very professionally and explained all the details . The service executive Vinayak Bhandari , handled things smoothly at Pls ford Yelahanka

Dr
Review №29

Disclaimer:This review is neither biased nor paid for/forced to be overtly positive. It’s a recollection through narrative, of the outstanding and unmatched service experience meted out to me today, by each and every team member at PPS Ford Yelahanka. To be specific, special credit and due recognition goes out to Mr. Franklin(technical expert and mechanical wizard), Mr. Rajesh(SA), Mr. Kushan(SA), Mr. Mahesh(Service Manager), Mr. Raju(technician), Mr. Pramod(warm welcome and hospitality never ceases to impress) and several others. In a nutshell, my Ford Ecosport Titanium Automatic went in with concerns I relegated as something complex and thereby which couldn’t be resolved but this set of enthusiastic individuals get to work and restore it to the state in which I received the vehicle brand new. They definitely went the extra mile, over and above the norms within which most dealerships operate and troubleshoot, to attain customer satisfaction. In comparison, certain dealerships associated with Korean vehicles left me feeling bitter by the end of a showroom visit. Even a test drive wasn’t offered without throwing tantrums and making a fuss. Please value your dealership experience both before and after sales, before parting with your hard-earned money. One such manufacturer is Ford and dealership is PPS, who deserves praise in this regard. Keep it up. You’ve earned a loyal customer. Feels like family indeed, Ford India. Well captioned.

Ra
Review №30

Good service done by Mr. Rajesh service advisor. Promise delivery and good behaviour. Had a polite attitude towards customer. Recommend others also. Keep it up....

Ja
Review №31

I have been visiting PPS Ford Yelahanka for servicing my Ford Ecosport. Earlier i used the Hesaraghatta for service, eventually they closed and my nearest place was this. I have almost a year of experience with them. They have a good service team, they are polite, courteous and supportive. The service is good and on time and cost wise very affordable.

av
Review №32

Spacious facility. Courteous and professional staff. Good ambience. Worth a visit. Thanks PPS ford.

Ba
Review №33

Very good service by Mr Santosh and his team. They were polite and informative about the product. They made sure that the delivery of the car was easy and smooth. Personally, it was a beautiful experience. Would recommend them to future customers.

sa
Review №34

Mr. Rajesh understands the need of customers & deliver the service to their satisfaction..Best service and and quality delivered.👍👏👏👏👏

Ri
Review №35

Expensive, so glad that Ford of shutting down in India. I unfortunately rear ended my car into a FORD Figo, and had to pay for the repairs out of my pocket. For a minor dent, they quoted a price of 73,000. Are you joking?

Ma
Review №36

Ford Car Service is on the Airport main road. Very good service, advisory, vehicle health check and good suggestions. They will also provide the complete Vehicle report card after service. Service was very fast and delightful....thanks to PPS ford and Vinayak all the best and keepup the good work..😀😀😀👍👍👍

MA
Review №37

My first visit to PPS Ford and will continue servicing my car out here till I own Ford. Harish (BDM) and Chandan (Service advisor) both were professional & provided me with excellent service till date after owning this car. Starting from the day when it was delivered for service and when I received it they were informing me of everything happening on the service end as my car was towed to this service centre and had not met them in person till the time I went to collect the car. Located toward the Bangalore International Airport and near by to Yelahanka. PPS Ford as both the showroom and service centre at this place.

Si
Review №38

Supportive staff, accomodated our request on Sunday as well to fix our Car.

Ke
Review №39

Door step service is really good. Gopi did an amazing job. He explained all the queries and really helpful. You should ask for this guy.

Na
Review №40

I have my ford ecosports am coming from BGS hospital uttarahalli main road near Vishnuvardan Samadi am doing my vehicle service at PPS Ford Yelahanka am coming to PPS Ford for HARISH V due to he is my service advisor from my car 1st free service to till now am driven my car 91000kms am very happy with the service and very good service to my vehicle thanks to PPS Ford.....

Yo
Review №41

Good place for service and accessories of ford vehicle. Staff is very humble and treat customers well.

B.
Review №42

Excellent service Vinayak And Harish....

Sa
Review №43

Excellent performance and good service service advisor vinayak and Harish

ri
Review №44

My service request was handled by Poornima and Gopi. They were very helpful and professional. On time service was provided. I opted for door step service and I am very satisfied with the service quality they provided.

An
Review №45

Comple 5 stars for all the support and help provided and a huge appreciation to Mr. Imran from the body shop who took complete ownership for the complete work and end to end support and an overall amazing experience 🙂🙂👍👍

bh
Review №46

I gave my Ford Ecosport for its routine second service and soon after visited PPS ford Yelahanka to get my broken rear tail light replaced which they did a super quick and fantastic job of. Id personally like to call out the service advisor Mr. Chandan who not only procured the specific tail light on time but was also very accommodating of my urgency to have it fitted quickly. Given their friendly and courteous nature, Id definitely recommend PPS Ford, Yelahanka to anyone whos either interested in a purchase or service

sh
Review №47

Good service done by Rajesh .... quick response and fast delivery....

Su
Review №48

Fords only service/sale centre this part of city. New facility and very responsive staff. Had a good experience.

Mo
Review №49

Mr chandan was very co-operative and took care of all the required repairs for my ford figo and he explained me each and everything briefly before carrying on the reaoir ,very good service I must say.

Vi
Review №50

Hi , would like to record that i have received excellent service from this Service center of PPS ford. I was kept fully informed as to problem solving and believe the pricing to be both competitive and honest .Thanks to Achchuta for his excellent customer care and understanding the requirement precisely.

Ar
Review №51

THE OVERALL EXPERIENCE IS PRETTY GOODRECOMMENDED PERSON FOR COMPLETE SERVICECHANDAN ..REASONABLE PRICES

ka
Review №52

Superb Service. Big Thanks to Mr Chandan and Mr. Nagaraj for their utmost dedication and expertise

sh
Review №53

Good service by rajesh.v advicer.

Ha
Review №54

Service advisors Vinayak and Nagaraj has done commendable job on removing dirt, thar and scratches out of the car outer surface. Service has been performed professionally and well done.

Sa
Review №55

Very good service given mr Kushan and all saff and very good he healped me lost thank you pps ford

kr
Review №56

EXCELLENT TEAM OF PEOPLE..... TRUTHFULLY SPEAKING MY HEART FELT FEEDBACK..... I MUST SAY THE OVERALL EXPERIENCE IS NOT 5 STAR....BUT 6 STAR 🌟 SERVICE AS I HAD NEEDED A SPARE VEHICLE FOR WHICH THEY WERE REALLY VERY CONSIDERATE TO GIVE IT WITHOUT A HAZEL AND MOREOVER IN ASPECTS OF INSURANCE CLAIMS, BODY SHOP REPAIRS, OVERALL SERVICE THEY WERE TRULY EXCELLENT..... MUST TRULY APPRECIATE THE ENTIRE TEAM OF PPS FORD YELAHANKHA......MUST SPECIALLY THANK MR. RAJESH (SERVICE ADVISOR), MR.IMRAN (BODY SHOP ADVISOR), MR. NAVEEN (BODY SHOP MANAGER ), MR. HARISH (SERVICE ASSISTANT MANAGER) & SPECIAL THANKS TO MR. MAHESH (PPS YELAHANKHA BRANCH MANAGER).....& ALL THE OTHER STAFF...... FOR THEIR ARE EXTREMELY PROFESSIONAL AND ALSO VERY CONSIDERATE TOWARDS CUSTOMERS AND OUR NEEDS..... GREAT TEAM.... PPS FORD YLK, YOU GUYS ROCK.... KEEP UP THE GOOD WORK..... 🤩🤟

Vi
Review №57

Really iam Happy with the pps ford service yalahanka branch who was the take care of my vehicleMr Nagaraj mahale he is done by excallent job....Thanks to pps ford and all team

Ad
Review №58

Wonderful services provided by services consultant Mr. Nagaraj Mahale.Came in to fill ad-blu liquid. The service consultant provided the appropriate service by attending immediately. The best recommended service station for ford endeavour.Kindly ask for Mr Nagaraj Mahale.

Ak
Review №59

I have experienced a good service by the Service advisors Vinayak bandari and Basavarj.

Su
Review №60

Another service with Perfect quality very good response from Mr Sandeep great to be in touch with Mr Sandeep service advisor thank you pps Ford yelahanka

ka
Review №61

I was attended to by Mr. Mohd. Imran. Very professional and on point. Regular updates about the work thats happening to the car. Very satisfied.Mr. Vinayak is also very professional and helpful.These 2 people have been handling my car since the beginning and even after 5 years, i have no complaints.

Di
Review №62

Service advisor for me was Mr Chandan Murthy DN. A very amicable and gentle personality. Great attitude and attends all queries with great disposition....

Th
Review №63

Or service advisor Rajesh has been most helpful and very friendly service.

Ze
Review №64

Very much satisfied with their service quality and the way of caring about customer concerns,And The service advisor Mr.Yateesh have done fantastic work and he is more supportive to get the job done on time .Thank you Mr Yateesh.

Gi
Review №65

Its just not 5 star... It is 6 star service... This Yelahanka new facility is one of the best Ford dealership facility in Asia...this had everything from Sales to Service to Spares to Body shopSo its one stop shop for anything and everything....The staff is just awesome and completely service oriented... I have always had a comfort zone while being with PPS and this facility just rocks.... Mr Harish is one of the best Service lead u can get anywhere.... Friendly, honest, Knowledgeable😍🙏💪

vi
Review №66

Good service by Rajesh...keep it up

ve
Review №67

MR Chandan murthy is one best advisor at the time of delivery the vehicle was sanitised. I am fully satisfied with the service

Ch
Review №68

Exelent service by Mr harish

Th
Review №69

Sandeep was good advicer took a very good care of my car had a good experience in pps Ford Yelahanka

su
Review №70

Very good experience with pps Ford mr Kushan services adivors done very good job thanks u so much

Mo
Review №71

Impressed with service quality and satisfied wutg service adviser Vinayak Bandari at Yelahanka branch

An
Review №72

Had a great experience with the service team lead by mr nagraj team, I really happy to recommend pps ford Yelahanka.

sa
Review №73

Service team responded really well. I would like to thank the entire team for the efforts put forth. Well deserved 5 star rating to the entire team.

Sr
Review №74

I get my Car serviced here.Good place

VI
Review №75

Very much satisfied with their service .Mr. Yathish is more supportive to got job done on time

Lo
Review №76

Good service,Vehicle inspection is handled by kushan excellent in the work.Mr. Harish is a good experience person.

Ar
Review №77

Its very good experience with pps ford yelahanka. Very smooth service. They made my day as very big day. This was my very best experience in my life time. Very good hospitality. Manoj and poongodi delivery specialist very co operative. Thank you

SG
Review №78

Overall Service was good by Mr.Chandan Murthy. satisfied.

Sr
Review №79

Great work Rajesh/Muthu! We need ppl like these gentlemen to make things happen. Always a treat to work with these gentlemen! Excellent customer centricity & Muthu went beyond call of duty to attend my call on a day when he was sick & home!

Ak
Review №80

Excellent service by Mr chandan very polite one of the best advisers met tysm for the service

pu
Review №81

Best service given by pps Ford mr kushan thanks some much

Sr
Review №82

Super excellent interaction with mr Vinayak and my all concern is resolved for first visit iam happy with the pps service and team

vi
Review №83

Great responsive service. Achutha the officer listened patiently to customer request, amd addressed the issue over quick response time.

22
Review №84

A good service center for ford car users!

Sh
Review №85

Pps ford Yelahanka is a sprawling service center and I have always had a pleasant experience here. My service engineer mr vinayak bhandari is very cordial and proactive.sharavana. fiesta and figo owner

ve
Review №86

Good communication and very good service. Good service coordination by Sri. Harish.B.R

VI
Review №87

Vehicle given for battery replacement at yelahanka PPS Ford.Attended by Service Advisor Vinayak. Excellent work done by Vinayak . Happy with the service.

Am
Review №88

The service is really fast and reliable, specially Mr Harish B R , the Manager is really helpful and a good professional . He has a very positive approach towards customers . All the best .

Sa
Review №89

Harish and PPS Ford Service in Yelahanka troubleshooted wiring issue in my vehicle and ensured delivery in minimal time. The entire process of bringing in my vehicle, assigning a service advisor to delivery was smooth. Communication was great and was kept informed at all times. Thank you! Recommend.

Su
Review №90

Service done at PPS Ford, Nicely done.All staff are gud, immediate response will give. U wl find showroom also. Ford hospitality is gud.

Ni
Review №91

Good service by Mr Vinayaka BHANDARI . Very helpful and Good knowledge on vehicles.

As
Review №92

Im completely satisfied for the work personally mahesh Babu and naveen taking care wonderfuly

Pr
Review №93

Very nice services and excellent staff. Very satisfied with the service. Car gets serviced within a day.

Su
Review №94

Very very bad experiences from the teams I never met such an unprofessional team ever like this in my life i booked ford echosport car in 31st jan they told i will get my delivery within 45 daysAnd they never gave anything on mail or paper they simply kept telling as u will get that day u will get this day so they told us with in march first they will confirm the exact date of delivery unfortunate from march 1st each and every day more that 4 to 5 times we called them that time they wont pick the call then theyll message us that they are on meeting... will call (dont wait for the call its a fake promise ) then after 3 days again i called so they were like theyll will inform us when it will be ready by next day do again next i waited for the call but no luck so i asked team to mail the same but they never did it after so much struggle finally today they called and informed that they can not provide the vehicle after so much drama and so much call and we wasted our 35 days simply ....P.S.....so if u want to waste ur time and energy you can go for Pps Ford #Ppsford

Vi
Review №95

Got my car serviced at this location, had a great experience. Was ably assisted by Mr Rajesh V. Will definitely be coming back.

pr
Review №96

Excellent service provided by Franklin, Priya Raja, Newton and Nagaraja...Thanks guys appreciate your support

sa
Review №97

At PPS Ford the service is really awesome all the problems were attended with due respect and would like to tell few words about the Service Advisor there - his name is Kushan, he is one of THE BEST service advisor there, who clearly explains the problems about the car and also he assures that all the problems which we have told to him about the car is attended with all due respect.. 😊 He is so friendly, polite and handles the customers so well.. Thank u Kushan and PPS Ford..

as
Review №98

Mohammed imran did a great job 👏👍 figo body work

Sh
Review №99

Best service given by Mr kushan. Guided me very well in service and maintenance.

Ac
Review №100

Very good service by Mr.Franklin & Mr.Rajesh for my Ikon. very well spoken good response by the team.

Information
100 Photos
100 Comments
4.8 Rating
  • Address:1, A1, Bagalur Cross, No 3, Venkatala Village, Yelahanka, Bengaluru, Karnataka 560064, India
  • Site:https://www.ppsford.com/
  • Phone:+91 81509 81509
Categories
  • Auto repair shop
  • Car dealer
  • Car service
  • Ford dealer
  • Motor vehicle dealer
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:9AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:7:30AM–6PM
From the business
  • Identifies as women-led:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
Payments
  • Google Pay:Yes
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