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HSR Services Royal Enfield Showroom
No 136, 1, Lal Bagh Main Rd, Vinobha Nagar, Sudhama Nagar, Bengaluru, Karnataka 560027, India
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Ma
Review №1

I visited for interceptor 650 enquiry. Initially for 15 minutes they were busy with deliveries. Later Mr. Srinivas attended me. Nice to have a test ride and product conversation.

Fa
Review №2

It was a wonderful experience of purchasing my new re Himalayan granite black model from here.the staff was very humble and helpful. Mr Mahesh has done quick approval of loan and documentation and got the bike in very little time, thanks. I will recommend everyone to visit showroom . Best place to do test drive and for buying royal Enfield

He
Review №3

Staff n technicians are polite and helpful. I visited this place for buying additional accessories for my royal Enfield Himalayan. They had the stock and there were no charges for fitting the accessories. Thank you guys for the good job 😊.

Be
Review №4

It was a wonderful experience of purchasing my new meteor 350 fireball yellow model from here.the staff was very humble and helpful. Mr Mahesh has done quick approval of loan and documentation and got the bike in 5 days thanks lakshmeesh . I will recommend everyone to visit showroom . Best place to do test drive and for buying royal Enfield

ad
Review №5

I went to buy Helmet for myself. Like any other Royal Enfield showroom I just love their theme. Staff is good. Ambience is nice. 🙂

am
Review №6

This is an enquiry, what is up with the delay in deliveries, I am planning to order an INT650 next year, will I face these issues? I am thinking of changing my choice because of this

Am
Review №7

Very poor post sales service. Purchased vehicle in 2015 ... done free service as per policy.. they have replaced parts .Dont buy with them.After sales is pathetic. Their service staff only have their own garage, where they recommend their visitors.Dont want to take name.Butb

Ve
Review №8

Had a great experience with HSR services. Mr Mithun was simply awesome !!! very knowledgeable about RE bikes and listens to your requirements patiently and provides pragmatic suggestions. He followed up with booking process promptly. highly recommended to visit this showroom if you are looking for RE.

Sh
Review №9

Service is impeccable. Went to get panniers for my Himalayan and the staff took excellent care and got the job done quickly. Thanks Raju, Suhas and Srilaxmi.

Ar
Review №10

Excellent customer experience. Explained items clearly from the invoice

Pa
Review №11

Very good service from this store....Actually my clutch wire was broken infront of store.Then I informed this issue to jayanthImmediately he responded to my situation....👍😀🥰🥰🥰🥰🥰🥰Again I fell love with the ROYAL ENFIELDLOTZZZ OF LOVEZZZZ

mo
Review №12

I bought my meteor from this place. The best experience with people there. Special mention to Mr Mithun for getting my vehicle on time as promised and Mr Mahesh for getting me a loan and processing everything very fast. Trustworthy people and I recommend you to buy your vehicle from this place.

sr
Review №13

Nice showroom very well maintained, executives very polite, helpful and well educated about the bikes. If your buying any Royal Enfield bike would prefe you to visit this showroom best place to buy the bike.

sa
Review №14

Management Excellent service workers & polite behaviour. Fast service. Chikmagalur motors service. 👍

Pa
Review №15

Its been five months to place name plate for my royal enfield . Wawa great ?? Is it the services you provide. Its my bad luck I took a bike from your showroom. Thanks for your pathetic services .

Pr
Review №16

Salesman was very nice and good attitude. Today we have booked. Need to know how service will be there

Ja
Review №17

The staff are really good here and the service too the place is well maintained.

An
Review №18

The staff are really good here and the service too, the place is well maintained.

Hi
Review №19

Fantastic staff and management :) Gems for Royal Enfield company.I called up on 12th Feb (Thursday) and talked to Mr. Ajay, a salesperson at HSR/ Lalbagh showroom. I found Ajay, a very kind, nice, and sort of reliable person as he was not making any false promises. I visited the store on 13th Feb, where Mr. Ajay and store manager treated me quite well. They explained the entire process patiently and help me understand various things. They promised me to deliver the bike on Feb 15th, and they fulfilled that without any hassle. That was a fantastic experience, no less than the perfect :)I recommend people to visit this store and have a hassle-free service.

VI
Review №20

They call it dry cleaning ...... after billing 3500... And there is no compromise in rates of parts and labor charges...... There were some scratches on petrol tank after service, when i asked about it, they were like its nothing leave it.... WHAT A SERVICE!!!!!......

Si
Review №21

Very helpful RE team, I brought my meteor from this showroom, Many Thanks to Karthik, Jayanth n entire team

Sa
Review №22

Recently got a Himalayan from Her services. Mr Mahesh really helped me throughout the process

G
Review №23

Went totest drive. Good place to buy

ar
Review №24

Very good dealer for Royal Enfield..lovely stock of merchandise too

Sh
Review №25

Best place with high range of products very friendly staff and supportive and explained in detail

Pu
Review №26

All range of accessories and good collection of appereal is available. Very Welcoming and helpful staff. Service center is nice too. Highly recommended for vehicle booking.

Sh
Review №27

Friendly staff. Bit of product knowledge may help the customers more. Pleasent experience.

So
Review №28

Nice experience with sales and service staff.The staff are really good here and the service too the place is well maintained.

Ch
Review №29

Really happy with service. The staff were very polite and courteous.

Sh
Review №30

Its great experience. All staffs are kind, humble and helpful

Ra
Review №31

HSR Services is amazing! They deliver the REs at an unbelievable speed. Great customer service, they barely make you even wait for an Enfield. The staff are quite helpful and have good knowledge! A good place to go for bikes, theres a nice collection of merchandise too! My brother bought his Enfield there, very happy with the service!

Ba
Review №32

Yah....oooooooooo ......great service.....my quick gun fired like ghost today after service here......Electra 350........nice royal ride 22 kms back home......enjoyed......after many days the ride..........great work hsr motors......a pat on the back......keep it up.....I am very happy.....

So
Review №33

Awesome Booking experience in this Pandemic. They have offered home test drive and home booking. They have even promised to deliver the vehicle home as well. Good Job Team. Special Thanks to Mr.Lakshmeesh. I highly recommend this showroom.

Si
Review №34

Friendly staffs & manager. Not forcing you to arrive at any decision. They are just giving adequate information to make your purchase decision.

Sa
Review №35

Customer friendly staff. Good service.

Am
Review №36

We have got three bikes so far from this showroom and the staff are really helpful.

su
Review №37

Good response of all staff.

Ra
Review №38

Excellent staff with mahesh who take care of every thing which delight customer with great statisfaction

Ma
Review №39

Very courteous and supportive staff. Mithun/Ravichandran are very supportive, strongly recommend in case anyone wishes to purchase a RE, take their service.Also, Mahesh from HDFC for loan requirements.

Vi
Review №40

It is very good , gets your service done fast and pretty good , advisors help pretty well.

Su
Review №41

CSD Army canteen delivery facility available.All types of latest royal enfield bikes available. Test drive option available. Car parking not present seperatly better visit on bike. Have a variety of options to buy accessories like jackets, helmets, keychains, choice of madguard

da
Review №42

Postives -1)Staffs were very professional.2)Experienced very polite and helpful approach from staff members.3) Bike delivery was fast, hassle-free with the number plate pre-attached.Negatives-1) Showroom is so small, leads to limited items for display.2) Had to visit the godown, for viewing the bike.

Sw
Review №43

Fantastic place, great team. Good place to pick up your bike. They have regular activities to train and explore. Highly recommended.

Kh
Review №44

Humble and great staff , the best experience I had with HSR service, mainly Ajay staff who I met first mahesh from loan department ,Mr Lakshmeesha store manager and Akash thanks for best hospitality and great support to get my vehicle delivered before expected time wish u all good luck HSR

Ma
Review №45

Best place, best support

vi
Review №46

Very good .they provided test drive meteor 350 .good planning to book bike in upcoming month thanks

Ha
Review №47

I was planning for Himalayan, so planned for test drive, when I was looking for good reviews and customer friendly showroom got this HSR reviews very pretty high when compared to other Showrooms, called them and enquired and they came all the way from Lalbagh road to Whitefield its was almost 20+ KM, I was really amazed about it , felt really happy even though its far from my place just for their customer service I booked Himalayan from their showroom.Ajay from this showroom is the guy who was really friendly and told many things about this bike, so waiting for my Himalayan to get delivered, once it get delivered surely I will post it here and will review how was the delivery service with this showroom

Ne
Review №48

Smooth process and guidance. You cant expect anything more its a show room and provide details clearly and stick to the dates and commitment. I was satisfied overall. Talk to them with your query and concern and with these wonderful ppl you will leave satisfied .Ask for akash.

Sh
Review №49

Service is satisfactory!Elaborated explanation was given about the required information..!Cooperative staff !

ri
Review №50

Good place to buy a bike

Av
Review №51

One of the best showrooms that i have visited. The staff here is very friendly when compared to other showrooms, you never feel kike ur customer it would be like you have visited your friend and he is helping you to buy the bike. I would recommend every one to vist thos showroom if you are planning your jpirney on enfield the the overall experience of buying the bike

Ra
Review №52

Overall good service.

Sh
Review №53

Im so impressed with the excellant service of HSR during this Pandemic. They have done a fantastic job i didnt step out of my home to get my Himalayan BS6. To add to this Mr. AJAY made me feel very comfortable and Absolutely amazing co-ordination from him. Thanks to the team overall.

Go
Review №54

Good dealer and Friendly team. Bike service quality for RE BIKES are good

Ka
Review №55

I booked royal Enfield Himalayan in this showroom 2 weeks back. I contacted a person called Ajay, he responded pretty well and he also given me test ride. It was good experience and I am looking forward to get my bike asap :)

An
Review №56

Got my bike delivered during the pandemic without any hassle. Had an issue with the bike in the 1st week and they serviced it free of charge. Cheers to Ajay and the manager. They have decent parking space, and quite a lot of options for accessories too. Any RE fan would dig this place.

Mi
Review №57

My first Enfield was picked up in this showroom and the customer service was great, so i suggested my friend this place, but we had one of the worst services given by them when we said that we wanted to pick a bike through down payment and its been a month still we dont have any update on our number plate and we call them they just dont mind. Never expected this kind of a change.

Ni
Review №58

Simply superb good service

Sa
Review №59

I gave my bike for the first service here. I really liked this service centre as they respond to the queries what I asked and they are customer friendly too.And also I attended the DIY session which they conducted, it was really helpful. So I recommend this service centre for a Royal Enfield owner to get their bike serviced. And there are experienced mechanics who can help to resolve your vehicles issue. One of the best service centres for Royal Enfield bikes in Bangalore.

Me
Review №60

Bought a good helmet

Mi
Review №61

Customer Service was at the Best. It was just an accessory that I went to buy. But at the store they did answer all the questions I asked for. I have CVS motors near my place. But I went all the way to this location is for service of Mr. Lakshmeesha. Thank you once again

Ba
Review №62

Had a great experience with the test drive I took over here. Manikandan who lead the process explained about the vehicle completely. He didnt hesitate to answer any questions . The vehicle he gave to me was in excellent condition. I liked the way he shared the knowledge about the other Enfield varieties too.

Ak
Review №63

Thanks for writing back on the rating. However, I have already booked a continental GT from another dealership, who happened to respond well and had taken a keen interest in my requirements.

An
Review №64

Loved the experience and especially thanks to Mahesh for help and akash for assistance, had a great time

Sh
Review №65

Worst Royal Enfield experience I ever had. They made me wait for 1 hour for getting a crash gaurd fitting. They dont really seem to be interested in customer service at all. Just waiting for customers to pour their money on their chest.

Sr
Review №66

Cordial and good assistance was provided. Well come again.

Sh
Review №67

Excellent customer service by Lakshmisha, I highly recommend you ask for him in shop.

Sh
Review №68

Just another Royal Enfield showroom, I like the brand and the bike but the staff could be a little customer friendly. May be because the brand has made good name and there is good demand for the RE bikes the staff are little overwhelmed and dont worry much about customers. If you walk into to the showroom you have to call the staff and tell them hey I am a customer could you please attend me I have some queries 🤔 otherwise they will continue to do what they are doing and will not bother to even look at you. There is parking only for few two wheelers and 2-3 cars may be, this showroom is on the mission road and parking is bit tricky. Another thing I noticed is the price difference among the different RE showrooms within Bangalore (1 to 2 thousand rupees), if you are keen to save that money you could do a proper check, when checked why the difference? The answer I got was that may be the prices are not updated, but this is strange in a techno savvy world that we are living in today everything is on the finger tips and updates happen at a click of mouse. Not sure why this price difference anyways that is upto them and as customers we need to do our homework.

Ka
Review №69

Had a battery issue with my gt 650 and its was replaced quickly. Therefore, a very reliable service center

Vi
Review №70

HSR Services is a One Stop Shop for all Royal Enfield products, The staff are very well qualified and treat everyone with undivided attention, Good advice tailored to everyone for their need and usages

Ni
Review №71

All rest of the RE should learn from them How to treat customersIn this showroom It feels more premium

Mo
Review №72

Good showroom for Enfield Bikes and apparels. Centrally located with very well maintained test ride bikes.

Ad
Review №73

I initially had no plans of booking the vehicle before stepping into the showroom and was very cautious as my family was with me during the visit. Mostly because i had bad experiences in past with the other dealers i visited. Once we entered the showroom a person walked with a big smile on his face and greeted us which made me comfortable , and once we started talking he mentioned his name was Lakshmeesha who is the manager when asked upon. He immediately understood my needs and suggested the Interceptor 650cc knowing that i already had a GT 535 and i tour a lot and was looking for a worthy and suitable upgrade to my old steed!The way the Manager spoke made my family really happy which made me book the vehicle right there and then after the test ride. Thanks Lakshmeesha and the team. Would highly recommended this showroom. Kudos to the entire crew at HSR Services.

Go
Review №74

Been here couple of times. Managers and Executives here are patient to deal with the customers. Well professional and ethical in all means. They help you understand every thing about the bike which you need and very friendly. Grateful to have Lakshmeesha Sir as a friend.

vi
Review №75

Very Good showroom.People are very cooperative and decent.Especially Mr. Lakshmeesh and Akashhelped me a lot.

MA
Review №76

Great staff and extremely helpful.. I didnt find the RE bikes to be particularly comfortable, but the staff response was so good that I still considered getting an RE just for that reason. Would give this place 6 stars if I could :D

Ra
Review №77

Very gooood, friendly atmosphere

Up
Review №78

Good one

Di
Review №79

One of the best service center in bangalore

Su
Review №80

Its my pleasure to thank HSR Services and Showroom. Thank you Mr. Charles. For ur fantastic work. My classic 350 is serviced very good. And also thank you for your suggestions.My classic 350 completed 5yrs of journey, abt 48000 kms, not even a single break down. Thank you mr charles for your kind suggestions and hard work about the vehicle service.Thank you Charles and thank you HSR Services

he
Review №81

First of all, Thanks to Mr. Lakshmeesha for patiently answering my queries, supporting and making the bike purchase process very very smooth and easy in this lock down period. Though there are few showrooms near my place , the reviews nor the way they responded was not satisfactory. Finally i found this HSR services, lalbagh showroom reviews to be good and contacted them. I traveled almost 20+ kms to this showroom for purchase of my first RE vehicle. The reviews were genuine, apt and they havent disappointed me at any point of time, taken utmost care in handling the process very well. Also, a big thanks to Mr Akash & Mr Ravi Chandra for their good support in delivering the bike on the promised date and explaining the whole delivery process brief and proper... :) :)

Ni
Review №82

Good representatives

Ak
Review №83

Super

AD
Review №84

Simon charles the service manager at HSR is very helpfull and does his job perfectly.very happy with service

An
Review №85

Had a very nice experience here. I came here for knowing more about Continental GT and Interceptor. They explained me well without any hassle. Clean helmets were given along with hair caps.

ni
Review №86

The showroom location is easily accessible. Aesthetically designed interiors which befits the brands legacy. Friendly and supportive staff. Worth a visit..

Ro
Review №87

This was good royal Enfield showroom I seen the employees give a good response to the customers.

Mo
Review №88

Place is good and best service 😍

pr
Review №89

Good experience in the showroom.you will maybe a next owner of royal Enfield

Pr
Review №90

Very good response from the team and the manager named Lakshmeesha who helped to choose the right motorcycle and advised to take the test ride of the right motorcycle and explained very well about the features and asked more about my usage. Visited many dealers but never this kind of response given to me. Very much satisfied. Thank you lakshmeesha and would recommend this dealer for the ones who is looking for the motorcycle who wishes to choose the right motorcycle.

Av
Review №91

Very courteous staff. Nicely setup showroom. A good place to get RE merchandise as well. Lot of attention towards customer service and satisfaction.

VI
Review №92

Best Or no.1 Royal Enfield showroom in BANGALORE.. 💯💯💯

Sa
Review №93

Best RE showroom in Bangalore. I bought a bike recently and they are good at taking the responsibility for the bike delivery and registration.Akash is my point of contact and he is simply super. Not only akash every one is good at there Services.This is the best place to buy RE.I also went to mahadevapura showroom, in which every one is irresponsible.

mo
Review №94

Sales person was not available. The letters from the showroom front have fallen off. It now reads Yal Enfield

ka
Review №95

I had visited HSR outlet - Lalbagh main road branch, a month back just to enquire about interceptor.. I was so convinced after meeting sales manager Mr.Lakshmeesha that I ended up buying one .. The entire process right from booking to delivery was a smooth journey !! I strongly recommend this outlet to prospective buyers of any RE bikes/products !!

In
Review №96

Excellent Sales People, Excellent Service. Best products with good discount. They keeps their commitment keeping customers happy. All latest accessories available. If you wanna buy a Royal Enfield, buy it from here.

sa
Review №97

Initally we asking about Thunder Bird 350 Red color availability, response from the showroom representative made us to book. We planned for surprise gift for my friend husband. Showroom ppl helped lot without stepping in showroom. Today they delivered as per our plan. I would like to thank all staff....

re
Review №98

Jay was the sales person who was really good and helped me in buying classic 350cc

Vi
Review №99

Genuine advise- if you are planning on buying an RE head to any of the brand stores, unless you want to compromise on qualityHave been cheated by these guys, I had recently booked a himalayan BS6. My specific requirements where to take home a brand new vehicle and had instructed them on showing me a stock that RE sends as allotted vehicle. But instead these guys have shown me a model with its odometer disconnected and one could clearly say its been used. Despite several calls and confirmation on my requirements they have tried to fool me. Upon confronting they come up with the most elaborate lies one could hear. Mr lakshmisha the manager had promised he would do good on his part and have me allotted a new vehicle, but I am yet to receive his call.After 5 weeks of waiting I planned to cancel my booking and the managers words were--ok fine, 1 customer is no big loss.!I am yet to receive my cancellation amount though.RE has no response on this either! Customer care guys have taken my complaint on odometer disconnection on a brand new bike, and 7 days today no call back.. Looks like 1 customer really doesnt matter to RE either!So hello KTM it is!

Aj
Review №100

Visited the showroom today had an wonderful experience as the crew there was nice and helpful. And test drive given here is the best as we will experience heavy traffic as well as if we r lucky an open strech of road to feel the vehicle at its best performance

Information
100 Photos
100 Comments
4.5 Rating
  • Address:No 136, 1, Lal Bagh Main Rd, Vinobha Nagar, Sudhama Nagar, Bengaluru, Karnataka 560027, India
  • Site:http://www.royalenfield.com
  • Phone:+91 88793 30176
Categories
  • Motorcycle shop
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:Closed
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff get temperature checks:Yes
Payments
  • Debit cards:Yes
  • Google Pay:Yes
  • Credit cards:Yes
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