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Renault Mysore Road
Survey No 18/1B (Old No. 18/1C), Pandtrapalya Nayandahalli Grama, Kengeri Hobli, Bengaluru, Karnataka 560039, India
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ch
Review №1

Bought Reanult Triber frm Mysore Road showroom, it was good experience for going to dis car, and also the process which took for the delivery of car was very smooth and I liked the team which was assigned to me. Even sales person was also polite and explained every procedure and also about the car very softly and clearly, i will be very thankful for the sales executive Mr.Lakshmi Narayan for the process frm Test drive to Delivery of car. I would rate 10/10 for all the process. Once again thanks for the Reno Team.. #Reno, #Renault Passion For Life..

Ac
Review №2

Mr. Lakshmi Narayan provided an excellent coordination and support. Right from test drive to delivery. Thanks to him.Ms. Asha was also very helpful and kind.All my queries were answered promptly.If the same service is maintained continuously, this will be the best.Yet to see how the vehicle service station functions during the service.

Pa
Review №3

Excellent Delivery and Service by the Renault Mysore Road. Brought my first car Renault Kiger from here. Mr. LakshmiNarayan from Sales team you are the best. Very nicely you explained the features of car and you are a wonderful advisor. Buying a new car from this showroom has made me feel like adding a new member in my family. Thank you so much

De
Review №4

Bought Kiger RXZ from Mysore Road Showroom it was nice experience great staff . Specially Would Thank Mallesh for his Service . Keep up the good work Renault Team !!

Bh
Review №5

@RenaultTrident @RenaultIndia - our #RenaultKwid was serviced well & all our concerns addressed. Appreciate your swift response Srujana CRM & Service Team - SA Vinay, Harish of #TridentRenault Mysore Road in attending & actioning promptly - Great commitment!! #RenaultWayofLife - Appreciate even more if efforts are directed at keeping the maintenance/labour & ownership costs reasonable - adding more value adds & giving good & safe cars with good prices will keep the manufacture relevant.

Sh
Review №6

Best Sales & Service Centre for Renault Car service.However no discount is given for service but till they do car service near and clean White collar Job.Good After sales team. listens to customer query and solves them.Good Place for Duster car serviceMr Vinay , After sales Service Advisor Head andMr Pavan , Body shop Head , solved my car issue very quickly. I haven’t seen those kind of chaps like these anywhere.Continue the same works always !!!

Vi
Review №7

One of the best service center of Renault in Bangalore. The service they are providing is very genuine and worth of money.I have to appreciate the work of one of there service advisor Dayanand G, he is very friendly in nature. He is hearing our car issues very patiently and he is resolving the same on time.

An
Review №8

Very happy with Renault-Mysore road. We recently bought Renault Kiger from here. From day 1 to delivery everything was really good I would rate 5/5 *. I would like to Thank Mr LakshmiNarayan for the best assistance from first day and also Thank for Mr Manoj for detailed explanation on Delivery day.

Pr
Review №9

I own a Duster which is of course a very good vehicle. I found the service team at Mysore Road also very prompt and efficient.  I was having some issues with the air conditioning system which was caused by some rats who stuck debris into the ac compartment. I visited the service centre  and was promptly greeted by Dayananda. He took immediate action and promptly remedied the problem and within half a day handed over the car. Many thanks to Dayananda and the entire service team.

Su
Review №10

Good Quality checking and Service.. 👍

na
Review №11

I am facing the problem of Malfunction in kwid (the vehicle does not start) and I have repeatedly given the car for sorting out the issue (atleast 5 times to resolve the same issue) but the problem is still persisting.Either the service team is technically not compitent to resolve the issue or the kwid vehicle is scrap!Disappointed with the service team ....Owing to pathetic experience Will never ever buy a Renault vehicle ....

Pu
Review №12

I am highly pleased with the professional manner in which Renault executive Pawan kumar K handled the service/repair of my car. He was very cooperative and helpful.

De
Review №13

While purchasing a car we have many expectations most of the basic things were good.. But while delivering if I compare to my relatives getting 💐 or sweet box from the showrooms or the once in a lifetime photos, this one was way under expectations. Giving corona as a reason, please even our neighbours just bought a new car and they got all these inspite of corona. Can do better in these aspects. Hope after sales service wont be full of reasons and no work.

Ni
Review №14

One of the best service center who know how to give best service to customers.from attending to delivery of car it was hasslefree. All the preventive measures for Covid was taken care.All my problems were solved and I really appreciate and thank Mr. Ranjith Jain sir for understanding the problems.Thanks to the whole team.RegardsNikhil

Pr
Review №15

Pathetic, is also a very small word to describe the experience I have had. Worst after sales service. Will never ever refer anyone ever....

ra
Review №16

This service center is providing very good service. Service advisor, Dayanand has really assisted well for me. Genuine service cost with good quality

ra
Review №17

The showroom is maintained well, clean and tidy. But the most annoying experience was to wait 4 and half hours even after we had finalised everything and only booking was to be done. They need to speed up things and not make customers wait all day long.

Bi
Review №18

Show room is very good, well maintained. But sales executives are very poor in communication and coordination...

Am
Review №19

Dayanand helped me in each step of service. Thank you for the lovely support Dayanand

Vi
Review №20

Too expensive, can service premium cars at that price, also extensive waiting. If your tyre has a puncture they will ask you to change the tyre, they go by this logic.

ha
Review №21

I am a Renault user for the past 8 years. This service center experience was the worst ever. The quality of work done here is of very poor quality. Plus no fumigation service offered here which is very basic nowadays. Word of caution, if at all you have to use this service center , make sure to verify everything is in order. They tend to conceal their mistakes and when you return they will blame it all on you.

Ya
Review №22

I really like the customer service and all the process and documentation is simple and they will take care of everything

NO
Review №23

Ask for Mr.Lokesh, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Smooth transaction and very helpful staff made my first car buying experience easy. Mr.Lokesh and the crew have given me their full attention to all my car needs.

Me
Review №24

I am Melwyn and I actually bought my Renault Triber bearing regsiteration KA41MC7571 from Trident Showroom in Sarjapura. But since I stay in Kengeri and hence I had my first service from Renault Trident Showroom in Mysuru Road. During both my visits to the service center; once for first service and secondly for a minor complaint regarding my fuel indicator. Mr Dayanand, the service manager was extremely efficient and delivered the vehicle at the promised time. Along with which he also had the patience to explain the various aspects involved in maintaining the car. So far I have had a very efficient and pleasurable experience at the center. Looking forward to more

Va
Review №25

I give my car for servicing and repairs. Good work. Nice lounge to sit.

Um
Review №26

I was attended by Abhishek. He was immaculate in identifying the issue and estimating cost.Best thing is the ontime delivery.Thanks Abhishek and renault

ra
Review №27

My car service was attended by Mr. Dayanand. As I was dropped my car without prior appointment & already many jobs were scheduled. Mr. Dayanand informed me that car will be given on next day, but as was supposed to travel next day to my native about 650kms for some emergency, I requested him to get the servicing done & delivered same day itself. He told he will try. But I received call from Mr. Dayanand, my car was getting serviced & will be handovered in the evening & by 5.30pm to get my car. As informed by him my car was ready & Due toheavey traffic, I reached the service center by 7.15pm, Mr Dayanand was promptly waited for me & addressed all the concerns raised by me. I really appreciate his efforts, professionalism & Customer friendly attitude.Thanks Reno Mysuru Service Team.

Su
Review №28

Best experience till now at a service center. Great customer service, meet and greet. Good Explaination of things done. Proper check of other defects and damages. Good care of the vehicle and proper sanitization of vehicle done. I heartily appreciate Umraz Khan (service advisor) for taking proper care of me and my issue requests.I am sure all others do well. Cheers to Renault Mysore Road. I am a proud owner of a Renault Triber.

Ab
Review №29

Service is very good ...Helping staffService advisor Mr Vinay is very helpful in repairing my car ACThanks to the team

an
Review №30

Horrendous customer service!Had to wait nearly 40minutes for the sales executive to address us. Staff is least interested.Definitely would not not recommend this service centre!!!

Ro
Review №31

Excellent customer service excellent staffs Im happy customers for ever service advisor Mr.Abhishek is always best!! Happy for beaing a trident renault family member.... regards Yoganand

Ki
Review №32

I have been visiting Trident Mysore Road Service Centre for the last 3 years for my vehicle service & Genuine accessories from Renault.My experience has been great with their front office Team & the Service Team, absolutely no issues.I would like to make a special about Mr. Vinay from the Service Team.I have been in touch with him since the day I purchased the vehicle.I would highly appreciate his Patience in listening about my problems and he has provided the necessary solutions for the same.He is the Go to Man for me @ Trident Renault, keep up the good work.

Ak
Review №33

Nice sevices well maintained showroom and good service fully sanitised

Gr
Review №34

Full bad experience please dont buy Renault Kwid carand service is not good

Vi
Review №35

Myself Vinod car no duster ka04mb0796...had given for service and it was delivered on time. I had developed some ac issues too which was immediately attended the next day. My car was attended by Dayanand and he did a pretty awesome job. Overall am pretty impressed with the service and customer engagement.

Ja
Review №36

So slow dealing that youll get 10 years old waiting for everything, arrogant communication. Before payments they call you like your girlfriend after everything is done they dont even answer your calls, unsatisfied 0.1 stars not even 1.

Su
Review №37

Very poor service by the executives. Without checking the damage they will blindly give u estimate which is far more compare to others in the market.

Ab
Review №38

Service manager Mr.Sùnil and service advisor Mr. Ranjith understood the issue ( gearbox software ) in my car and resolved it on time.Thanks to team.

Ra
Review №39

Very horrible service they don’t have knowledge to find out the problem in car they took two worst service never seen such a kind of service

Al
Review №40

I always compare the experience, service quality and customer service with Marutis Kalyani. Trident Renaults has improved their customer experience a lot but lot to catch up. Renault can focus on free door pick up n drop, same day delivery, water wash, transparent with spare parts issue etc.

Ra
Review №41

Due break down of Renault kwid I have visited Mysore road Renault service.I have been advised by Mr Somshekar (service advisor)who is technically very well trained.He explained cost and delivery time and ader to the time.I really appreciate Mr Somshekar (service advisor) for his prompt service and dedication to customer.Once again thank you for your help.

Di
Review №42

I had a pleasant experience here. You can buy and service nice Renault cars here. You can also service your car.

Sa
Review №43

I gave duster car KA02 MK 3211 to service center mysure road. Service was exllent and service advisor Mr. Dayanand gave good service

NI
Review №44

Very good atmosphere, they need to explore more options on under chasy cleaning as currently they dont do

Te
Review №45

Test drive they couldnt arrange after waiting for some time

Ad
Review №46

Mallesh was very courteous

Ha
Review №47

Good but price is high...

Na
Review №48

Good location for car showroom and courteous people

Ra
Review №49

I feel very sad to say this but I had a worse experience in servicing my vehicle in Mysore road renault showroom. My duster was given for a normal service on 7/12/2020 when it was given and complaints were noted by Mr Vinay then approximate estimate was given as 27k on the next day they called and said about some issues and raised estimation to 56k then 60k then 75k as a result I cancelled my service and told them to give my vehicle back as in the same condition I had given but they told me basic service is done, alternater is spoiled so vehicle is unable to start u have to toe the vehicle if u need .what kind of maintenance is this a customer is giving vehicle to service in running condition and getting it back by towing it felt really ashamed to know such people do exist , I will never ever visit showroom again in my life and tell my friends too the same . I m pretty sure my mail doesnt make any difference but I dont even care I just wanted you people know have some ethics in business making money is good but this is day light robbery at last I paid 19700 for the service they did and took back my vehicle by towing it.

Sh
Review №50

MYSELF SHRISHAIL KITTURWITH MY DUSTER I ATTENDED FOR A REPAIR SERVICE AT MYSORE ROAD SERVICE CENTRE. Mr. Dayanand attended the service. I am extremely satisfied with repair done and service given.Thanks mysore road renault service team.

So
Review №51

Good cumunication nice work place

K
Review №52

Visited for service of my Renault Captur. Mr.Sunil is very approachable, knowledgeable and genuinely helpful. Had an issue of turbo lag in second gear that was fixed with a software update. Mahesh was the service engineer, who kept me in loop about the status. Getting it done was a breeze. Thanks Sunil and Mahesh.

ch
Review №53

New cars with new features

Fr
Review №54

Very good place for servicing your Renault car.. staff guided me to service manager and helped me to understand pricing of service and they did very quickly too just 1 day my car was serviced and again in detail I was explained of what has been done and the cost ...

Su
Review №55

Very Good Service. I would suggest anyone looking for Renault service center o here

na
Review №56

A showroom without people love

va
Review №57

Need to work on social as of current situation. Internally I felt less santization. Rest service was handled properly. Still see that link missing you get message as service eng is assigned but when you go there you need to wait fir service engineer to be assigned.

Gi
Review №58

Attentive sales team.

Ad
Review №59

Went late at a time when cars werent being received for service and repairs.. But the manager was kind enough to come attend the problem himself.. very much impressed with the hospitality and the gesture!!

vi
Review №60

Good showroom n quality service

Ra
Review №61

Ranganatha rajuMy vehicle no is KA 05NA 6701Got my vehicle first free service overall its a very good service I was assisted by Mr. Dayanand at Renault service he had treated very well and got before the time delivery after service.

Bh
Review №62

Had a best experience in this showroom. Manager Asha and sales representative Lokesh both were so good due to unforeseen circumstance i cancelled my Kwid car. Lokesh was upto mark while providing the details on cancellation charges and had my amount refunded. Kudos to Asha and Lokesh :)

An
Review №63

Hi got my car serviced . Person who helped me was dayanand. He was very helpful. Thank you for the service. Very customer friendly environment.But the bad things is they told me that ac compressor is damaged and they were charging me 7 k for that. But got to checked outside and they just refilled the gas, its more than 3 months now and its completely working fine.Dont just trust the guys who face cutomer. They are always nice to you

Ga
Review №64

Very nice service. Very nice communication and genuine service advise..duster vehicle owner

An
Review №65

Very bad experience. Customers care care is pathetic. No pickup and drop for service.Needs lot of improvement in all vertices. I Never recommend Renault cars and this dealer.

Ni
Review №66

KA02MQ4681 my vehicle service advisor Mr Dayanand was very kind & advised well had apleasant service experience.. Satisfied with the performance..

Ra
Review №67

I have given my vehicle for service its good on reasonable price Staff will treat like a family my favorite staff Umraz service advisor ....Thank You Renault ......

he
Review №68

KA41 MB 7933Umraz khan service advisor he have taken good care of my vehicle . good responsibility and good explanation

Ch
Review №69

Very good service center happy to see such a caring people all the executives and staff and the way they are treating the customer is very special thanks to Mr.vinay for providing good service.

sh
Review №70

The service center is good for persons having money lot in packet. Posters what they are displayed only for show not implemented even u ask. No any suggestion from them to do like this just say this will be cost for the repair yes or no if yes they change the part and give u. The messages free camp winter other its all only to make money not to help customers

As
Review №71

I highly recommend this service center. Ihave been visiting here for few years now. My service advisor DEEPAK has been providing excellent service every time, so even if it is very far from my home, i come here alwaysVery professional service and technicians and they dont inflate the prices unnecessarily. They honestly do the work. My Renault lodgy vehicle KAXX 5916 is still awesome due to the good periodic maintenance by the team here. Thank you so much Deepak and team.

Su
Review №72

Spoke to Manager , Asha Rani , Issue Has been resolved ,thank you for the concern.Kind regardsSudarshan Shivaraju

ba
Review №73

Good service Good management...Manager responding is great

Ba
Review №74

Awsm food bt not recommend for Kolhapuri

Br
Review №75

My son gives his car for regular service. They do good quality job.

Ha
Review №76

Good customer service

Kr
Review №77

Good quality of service happy to be in Renault family KA02MP7255service advisor Abhishek helped me for the best service thank you Renault mysore road

Ma
Review №78

Good service and thank full to Dayanand, service dptt. He helped me to get repair under warranty and saved my money , thank you very much Dayanand

Pr
Review №79

Excellent place. Cars are very good.

Ha
Review №80

Flagged off Gang of Dusters expedition 2019 from here :)

ha
Review №81

Good service center . ( Deepak HS ) I like th way of communication and good expertise

kr
Review №82

Good ambienc

An
Review №83

Good, but has to improve in attending customers in weekend I.e on Sunday

ku
Review №84

My vechile Renault duster got serviced here in a very professional way . appreciate service advisor Mr.Dayanand. G and thanks to all the team.

Su
Review №85

Polite service consultants...

Ra
Review №86

Good service

Gi
Review №87

Its a nice showroom offered by Renault franchisee, Trident Auto. The service here is very good. The staff take good care of you. Also, the post visit follow ups are too good. They follow up over phone and via text messages also. The paperwork is done smoothly and hasslefree. I was offered service by Chandrashekar, who is sales manager and it was very nice. Branch manager also follows up and helps with queries and concerns.

ha
Review №88

The showroom was alright, not impressive, but the advisor was honest and good with the knowledge he was suppose to present

Sh
Review №89

Im happy with work done by Umraz service excellent advisor Vehicle number ka01mp20

Um
Review №90

Ka41mb4956- I have received very good service for my car from Umraz khan at Renault service Mysore road

Pr
Review №91

I am prakash my vehicle number KA02MG9561 service was done I am happy with service of Mr Deepak

Bh
Review №92

A decent service center but needs more trained technicians as they dont explain every job in detail.

Su
Review №93

Good not so good.Gone to give my vehicle but they take a lot of time to attend we should be running behind to make them attend us

Lo
Review №94

Worst customers service they provide when v been there no body cares attended atleast for courtesy sake no greeting nothing at all...

An
Review №95

Good service

Sr
Review №96

Usually you have to typically wait. Sometimes the wait is 15 min to 30 min.. also Renault is more focused on making money on service. They suggest you to spend on 101 things. If you ask them.. can I wait for few more days? Can vehicle run? Then they say.. yeah.. no problem you can get it changed in next service. I dont see the customer service factor but see more of selling services.. not sure if the service coordinator has target!!?

su
Review №97

Visited for my Renault service query has a very good customer lounge and service.However would suggest the management to provide a prepared Coffee and Tea rather than machine which is very distaste.Dont do a service just for the sake of ticking the checklist

A.
Review №98

Very good showroom

Pr
Review №99

Never give your car for service, very poor service. None of my problems listed has been looked into it, very disappointed. Lubricants all over my car and my clothes get dirty.

Pr
Review №100

Mysore Road Renault showroom sales people do not have any manners on how to talk or behave with customers. They provide no details on any car specifications or accessories. I believe as a novice buyer, we have all rights to know the details and compare between different brands. But they expect you to know everything and assume they are the best knowledgeable people. They do not have any basic human manners. Shameful when your doing customer service but dont have human manners or hospitality.

Information
100 Photos
100 Comments
4.1 Rating
  • Address:Survey No 18/1B (Old No. 18/1C), Pandtrapalya Nayandahalli Grama, Kengeri Hobli, Bengaluru, Karnataka 560039, India
  • Site:https://www.tridentrenault.com
  • Phone:+91 73537 04111
Categories
  • Car repair and maintenance
  • Car dealer
  • Renault dealer
Working hours
  • Monday:9:30AM–7PM
  • Tuesday:9:30AM–7PM
  • Wednesday:9:30AM–7PM
  • Thursday:9:30AM–7PM
  • Friday:9:30AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9:30AM–7PM
Payments
  • NFC mobile payments:Yes
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