JS
JSP Ford
Bannerghatta Main Rd, opposite IIM B, Mandi Layout, Bilekahalli, Bengaluru, Karnataka 560076, India
Comments
Ra
Review №1

Good response and customer care. Parts cost are little less compared to other ford.

Pr
Review №2

Yeah it was a good experience. But you have to spend 1 full day, I mean be patient as it takes time to get serviced. Good lounge to relax and sit in AC besides watching TV.

Ab
Review №3

Incorrect location, no service center is there at this location, always call and ask for the location over whats app, I was in middle of no where when I reached this place.

MA
Review №4

Best ford service station at Bangalore.. i only go there for servicing my sedan.

an
Review №5

This time it was a very pleasant experience.The quality of service was really nice.Thanks a lot Mr.Pratap for helping me out.Thanks to all the staff who worked for resolving the issue at the earliest.

su
Review №6

I would like to write this review specially for the service advisor Mr.Prathap. He is been taking care of my both vehicles service, very friendly and helpful. He explains in detail of work that need to be carried out and suggest if replacement of faulty parts only if its required. I completely trust his recommendation. Also the staffs of JSP had been very supportive till date. You might think of everything is good then why for star. Its because there is still enough room for improvement in washing and cleaning department. I have to get it cleaned twice everytime as the cleaning is not proper after service. During. During my last service the car was not washed properly. When I informed them after the car was dropped back, they immediately arranged a person to come and clean it again. Thanks for your support. Keep doing good.

An
Review №7

Loved the people here, really very nice and helpful, Kanan and madhusudan are the best guys

Ha
Review №8

A very good place for body repairs and servicing of Ford cars. Friendly staff.

Vi
Review №9

Great Service Center .... Very attentive staff and exceptional service quality

Ch
Review №10

Got my vehicle serviced and I must say that the staff is very professional and the end to end process was very smooth and well organized. Our point of contact was Mr. Vinay who made the entire process hassle free and would call and explain every action being performed on the vehicle. Even if I had to, I cant point out any scope for improvements based on the service received. I had only heard that Fords service is currently the best in the market. Have now experienced it as well. Thanks again!

Am
Review №11

The staff at JSP Ford workshop (opp IIM-B on B G road, Bangalore) work very hard to get the vehicles serviced well. They are well trained, well behaved, and explain the problems and the fixes clearly to the customer. Keep up the good work, JSP Ford!

Bh
Review №12

Good and quick service resolved the issues addressed. Mr. Kaushik (Service manager) is very apt and has rich experience with Ford dealership. Overall Good. However the Center needs to expand in terms of size.

Ab
Review №13

Went to the main service center in the Greenwood High School road. The service center was very spacious but parking for the vehicles that come in for service is very congested and not like the Elite Ford service center which has a huge area for parking. But once the job card is made, the car enters the work shop which is quite spacious. The service advisors are good and have a keen eye for detail. They did not try to push any extra services into the bill. They also allowed me to be present with the car during the service which is big plus. They also have a very well maintained and clean workshop floor where the cars are serviced. Very good experience and would not hesitate to recommend them for people in and around that area for their regular service.

Ra
Review №14

I have already praised a lot about this place with all due the service they had offered during my car servicing. This show room is no different. Staffs are warm even when they know you havent come there to buy a car, but to look at their new cars out of curiosity. This attitude will take them to greater heights. There has been a tremendous improvement over the previous dealership which were Lathangi Ford. There are enough staffs to attend the crowd that visits the showroom.

So
Review №15

The entire experience with JSP Ford has been completely smooth and hassle-free. Right from the time of asking for a test drive to booking and delivery, the Ford team has been really committed and focused towards delivering not just a vehicle but the entire customer experience.Keep it up!!

Sa
Review №16

Good Service. Thanks to Mr Pratap the service advisor and his the team from service center for providing great service. Keep the good service going.

Pa
Review №17

It was really nice to experience going to this shop. A very polite staff and had a good experience. Would recommend people to service their cars.

ch
Review №18

My endeavour service done @ JSP ford its very caring centre and customer supportive.

Su
Review №19

This place is really nice to get your Ford car service done in the quality manner and the timely service is provided with a good lounge for the customers too. A must visit place for Ford car service.

Sr
Review №20

Excellent service rendered to my car. Very polite and well trained staff.

Ta
Review №21

I am extremely happy with the service they provided.. well trained staff. Over all a good experience. Would definitely recommend to all my friends

As
Review №22

Services are amazing and the working people are very friendly and helpful.they take care of every small small things. I believe they will continue the same services in future.... thanks to the advisor prashanth and Teja.

Vi
Review №23

Very delighted with service from JSP n Mr.prathap was very professional n technical in resolving all the issue with my car.. keep it up

Vi
Review №24

Surprised and happy to see the showroom repairing the window door motor than just replacing it. Take appointments for faster service. Best experience ever had in a ford service centre in last 8 years

Sh
Review №25

Excellent!! Always having a great experience with JSP ford. The staffs are very friendly, coordinating & professional.Great servicing! Keep up the good work !! . Keep Excelling....High-quality in sorting out the customer apprehensions/concerns on the vehicle in quick span of time.Truly Appreciate !!Special Thanks to Mallikarjun, Koushik.-- Vimal

Ga
Review №26

The service teams are too busy and dont really plan their work as they keep moving from vehicle to vehicle. They should manage their resources well and focus on one task at a time. It took around 2 hours just to get the spare wheel cover fitted to my vehicle. Furthermore, the supervisor reported that the fitting guys wasnt around and hence there were none to for the simple sun blinds.

LO
Review №27

Not satisfied level. I gave for general service and full body polish but I couldnt feel that my car is polished and even they didnt remove any dust inside my car. Really I clean my car better than they cleaned. They didnt remove scratches what they promised me to take for full body polish which is 2800 Rs. waste of money.

Ke
Review №28

Good service. Detailed explanation of services performed and the cost.

Pr
Review №29

Nice place to get my car service.. prathap gave a good and professional experience there

06
Review №30

My car is shiny.. It was a good service thanks done a good job prathap👏

Ra
Review №31

Good service. Thanks to Mr prathap and Teja. I am very happy with the approach and I am very much satisfied with the service.....

S.
Review №32

Very good service from this branch special thanks to mr.prathap keep it up

Ra
Review №33

This service center is good only for oil change and minor problems like wheel alignment and balancing with good pick and drop facility. They refuse to recognise problems they cannot fix which makes them very dangerous.I told them that there was some noise in radiator and they told it was normal. Later, I got to know that radiator support needed to be fixed, engine mounting had problem and gear oil leakage was there at some other service center. Since all these things take time(may be 1 or 2 days) and labour, these people refuse to inform me deliberately.So, please be careful otherwise you will be stranded somewhere on highway.

Vi
Review №34

JSP Ford service station is one of the best service station.. Very professional, understands customers problem, gives timely update on the service. I recommend to contact Siddu at service station. He is very professional, gives correct advice about service and takes personal care for your car service..

ch
Review №35

Unprofessional staff and unresponsive technical guys. Had to wait half n hour before someone came and spoke to me inspite of taking prior appointment. The mechanic who worked was a professional guy and he worked well. Compared to other automobile competitors Ford really needs to listen to their customers. The service at other competitors is far good.

DE
Review №36

Nice service from all special tqs to kaushik prashanth and teju

Sr
Review №37

Good service from Prathap tq u and good greetings from teju tq u

K.
Review №38

Very good service from siddu nice management good greetings from teju tqs for all

va
Review №39

Very nice experience. My car boot was not closing after taking a hit from another car on a traffic signal. These guys diagnosed the problem and fixed it in 10 minutes. The manager G Mahesh Babu and his staff are very efficient ... Best experience ever I had in a Ford service station

su
Review №40

I have went to this company for servicing my car..prathap sir gave my car a good service..thanks a lot.

vi
Review №41

Very nice service and management are really help full thank you Mr prathap for taking care of my car😊😊😊😊

Ma
Review №42

Good service from Mr Tony tq u so much and good greetings from teju tq u for all

Pr
Review №43

Service here is perfect and Delivery is done on time as stated. Prathap has been really kind and delivered my vehicle with utmost care.

Na
Review №44

More waiting time to get it simple repair

Na
Review №45

Excellent service from kaushik tq u so much for whole team .teju

sa
Review №46

Very good

Ev
Review №47

Would recommend for servicing/paint jobs. Home pickup and drop is a challenge due to shortage of drivers and delivery may get delayed, but good quality of service and reasonable charges. Happy with coordination by Mr Vinay Kumar.

Sr
Review №48

Good service Tqs to mr.prathap and teju

Ve
Review №49

One of the best Ford Service Centers in Bangalore. SA Siddu is very professional responsive and customer centric. Good technicians with great attention to detail.

Su
Review №50

Excellent service providing by Mr prathap and Ms teju

Sr
Review №51

Satisfied with service tqs to mr.prashanth and ms.teju

Vi
Review №52

Full satisfied Tq u mr.prashant and ms.Teju

Ne
Review №53

This is my first visit to this service center. For now they have done a good job.

Ra
Review №54

Excellent service providing mr prashanth and ms teju

Ka
Review №55

Good tqs to mr.prashanth and teju

na
Review №56

Very good service of JSP Ford Advicer name Mr. Prashanth

Es
Review №57

Good service providing by Mr prashanth and Ms teju

sa
Review №58

This is JSP Fords body shop wing where the work on any accident to your vehicle is dealt with . The area is little away from City but well connected through bmtc bus .

An
Review №59

Good service from siddu and teju tq u

sa
Review №60

Nice service done by Ford.Surprisingy cost is lesser than local services. They will tell what and all they are going to repair .if you dont want slcertain items u can uncheck those. Price will come down.

Ba
Review №61

Excellent service providing by Mr prathap and Ms teju

Ve
Review №62

Good service providing by mr siddu and ms teju

se
Review №63

Good service from mr.prathap to u so much and ms.teju

ra
Review №64

They provide nice service but it takes some time.. So I gave 4 starts. And everything else perfect..

Ra
Review №65

Excellent service provided by mr Suraj and ms Teju

Ve
Review №66

Awesome service centre and good technical team I have evey.. I prefer j s p ford b g road for all.. Mr Prathap took care of my car well

sr
Review №67

Good service provided by mr suraj and ms teju

ka
Review №68

Good service providing by mr suraj and ms teju

ra
Review №69

Excellent job tqs to siddu and teju

Lo
Review №70

Im pretty good with the service and coustumber priority with Prathap

pr
Review №71

They provided good service and special thanks to prathap sir

Ka
Review №72

Your service was good to my car thank you prathap

Po
Review №73

I recently purchased a ford ecosport and the overall experience was very good. The car was delivered on the exact date and time it was promised and the sales consultant and other staff were very friendly and explained all the terms and conditions accurately.Nice showroom to buy a ford car employees are very professional ,and energetic over all it is good

jy
Review №74

Nice service and management good advisor Mr Prathap very helpful .

Su
Review №75

The service advisor Prashant was very helpful and polite in explaining to us the problems. I recommend this.

Sa
Review №76

Best experience with jsp Ford.. prathap was good in handling the car from beginning till the ending of my car service JSP FORD well done

Jo
Review №77

I liked the way of serviceing my car awesome service thank u prathap

Go
Review №78

Good service suraj tq u

sh
Review №79

Vishwa (service advisor) has been very helpful . He was quick in response n gave detailed information regarding the repair.

At
Review №80

Gave my vehicle for servicing here recently and the guys screwed up wheel balancing and alignment. Did not notice anything peculiar within city limits while driving back home. However, the steering started wobbling at highway speeds due to incorrect wheel weights chosen for balancing.

Na
Review №81

Good service from suraj tq u

Vi
Review №82

Good supportive from all employees tq u for all

ki
Review №83

Good service from Prathap to u and teju

Mo
Review №84

Worst buyer experience. Took the Booking amount in the evening, issued Docket - 158909 and Receipt JSP/JPN/4403/RT in the morning only to get a call later same day that car is not available and go for higher variant. And series of lies on top of it, no response to emails. Twice escalation to Ford India, JSP Sales manager intervenes for one more set of lies, but net as of today it is 17 days I have neither got booking amount refunded nor promised car with chosen color and variant. No chosen car at the promised deal but even if it is their goof up not willing to acknowledge and refund the amount honestly, but now insisting on process to refund the amount. Let us see whether consumer forum is the next step. Pathetic experience overall.

su
Review №85

Good service from siddu thanks to whole team

J
Review №86

Good service from prashant tq u

Ra
Review №87

I am really satisfied about your service, Good service center, good staff and feeling very comfortable to come for service..... thank you all.

Na
Review №88

Im am happy with Ford service Mr prathap

Pr
Review №89

Providing good service providing by mr siddu

pr
Review №90

Good service thank you siddu

an
Review №91

Good service thank you ms teju

Su
Review №92

Well done I felt very good Mr prathap

su
Review №93

Good service and good staff

Ve
Review №94

Well experienced..!!!! Technicians good service done

Gi
Review №95

Good service follow up by Mr prathap.. thank you

Di
Review №96

Excellent quality of service and timely assistance throughout the service period. Kudos to Ambaraya and Sandeep for their support.

Do
Review №97

Nice response lovely Management clean area 100% money value

ba
Review №98

Providing good care for customers and nice staff

An
Review №99

Its my pleasure to share my experience with you all. I had given my Ford Aspire car for its second service in Bilekhalli center and their services and quality were extremely good. Their responses to my queries were truly exceptional, mainly the associate who attend my case, Mr.Prasanth, is very attentive and responsible person. Thanks to Prasanth and JSP ford for such a wonderful experience..!! Keep up the Good work!!

Vi
Review №100

Undoubtedly, the best service.Thanks for the staff who were patience enough to understand each and every minute problems .

Information
0 Photos
100 Comments
4.7 Rating
  • Address:Bannerghatta Main Rd, opposite IIM B, Mandi Layout, Bilekahalli, Bengaluru, Karnataka 560076, India
  • Site:https://www.dealer.india.ford.com/jsp-ford-ford-india-ford-dealer-bilekahalli-bengaluru-22538/Home?utm_source=locator&utm_medium=googleplaces
  • Phone:+91 99306 59483
Categories
  • Auto repair shop
  • Auto dent removal service
  • Ford dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Payments
  • Debit cards:Yes
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