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Vi Store Alkapuri
3A, Sayaji Path, Alkapuri, Vadodara, Gujarat 390023, India
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Comments
Ch
Review №1

Good service. Not crowded. Easy and fast process. People can be nice though.

Ta
Review №2

Third class store nd services ever... Pathetic experience with their staff... Given wrong details nd try to transfer my sim card from prepaid to postpaid for their so called targets... talking over n over for wasting time .. if i get a chance i will claim on them for misguiding customers nd will punch that girl named Gunjan who misguides me...👊🏻😡😡

Fe
Review №3

Worst experience ever... If was allowed to then I wouldnt have given this one star also... Unprofessional customer service being provided over here, executive as well as manager are not serious about their roles, misguiding customer with wrong information/promise on first interaction and then try to get over you by saying that they never told you such things... No proper information available here... They just keep talking and talking for long to waste your time , not theirs as they do not have many customers to attend on daily basis...

Ra
Review №4

I had gone for mobile number portability for a friend.Place was comfy with executive being moderately helpful.Used to answer shortly just those things only which we askedThe overall experience was okay/good.

Bi
Review №5

Slow, worst customer care,, no history information on customers post paid account. staff and complete store just try to take money out of you by tricking you ,,,, not satisfied at all, i spent 4 hours and no solution, online customer care is same thing,,,,trust me , they will try to make you pay bill or make you do recharges and services will be pending.... cheats and all bad abuses to vodafone for their worst behaviour, worst services and charging for unprovided service..I pray Almighty to show vodafone staff the worst days in future....one star is for getting this post to be viewed,,,, like i sd, give star and post,,( cheats, fraudsters)

Ta
Review №6

Worst store. No one knows his/her job. Vodafone should consider revival for this store. I will advise customers not to go on this store, there are other stores in city they work quite well. my experience with Nizampura store was quite well.

Cl
Review №7

Good ambience. Waiting time is more. Solves the problems easily if it benefits them, otherwise their attitude is who are you and why do I care. Not only one person, every representative has this issue. I think it is due to lack of proper training about behaviour. Not one will smile and ask you your issue, though I dont want their smile. Dont know what is customer relationship management.

Hi
Review №8

Pathetic service....their simple answer is not possible.....If you pay us 1000 rs then we can do it..Lost sim card...not able to issue new sim with same documents...Age old automation system.Finally purchasing new Jio sim

pr
Review №9

Systematic n very professional. Nice experience. I was gone for 4G sim replacement. Got it done.

KR
Review №10

Doesnt deserve even single star, Most Pathetic experience. Went there to change my postpaid to prepaid. store was completely empty not a single customer was there. tried to take token but machine was not working. person seated directed me to Ms. Neelu. Whatever questions i asked her reply was not possible. finally decided to port to JIO after 13 yrs of loyalty with Vodafone. after porting request, Vodafone customer service called me and i asked them same questions and reply was it should have been done by store people. VERY VERY BAD CUSTOMER SERVICE.

Sa
Review №11

Very poor services, i visted saturday on dated 22nd june 19 for my vodafone postpaid connection to prepaid but till the date prepaid service no active also i have given Rs.600/- to vodafone emp for 1st time recharge but till the dated not recharge.

Ya
Review №12

Every time Ive visited this store have recieved very good response.very customer friendly and polite staff.

Da
Review №13

Worst experience... I planned to move from Jio to Vodafone. But Ms. Neelu, who was, I think in hurry, though there were no other customers, replied that currently it is not possible to port to Vodafone prepaid from any other service provider. Still, I want to try. Then I just went to nutubhai circle outlet and got the thing done. I have a card and it will activate within 7 days.I felt like insulted here.

sa
Review №14

Helpful Staff. Great turn around time.

Ha
Review №15

Executive are finding ways to solve problems in which they are comfortable. Not the customer. Not satisfied with the services by this store..

MA
Review №16

Sweet communication bt misguide till we know fact, become too late for money west

ya
Review №17

Very clean, comfortable, employee are very much cooperative.

Ka
Review №18

Very very slow service... they are taking more than 15 min. For one token. I was waiting there for half an hour. Only 3 executives were available on their desk. And their head was also not on his desk

Ru
Review №19

They help ...but in my case I required to visit more than once for resolving issues

Sh
Review №20

Attended my issue promptly in a professional way.. appreciable

pr
Review №21

Unfortunately no option for minus star. worst experience. Vodafone shall revoke this store with entire staff since no sincerity to solve the issues. my father visited 3-4 times to cancel a postpaid connection (which actually given him with well arranged honey trap) but instead they announced date like civil court to come next time. when I personally visited and started to shoot by camera to take evidence for consumer forum may be they got it and accepted finally. but surprisingly​ after 3 days my request not proceed and customer care agreed to register a complaint. may be one sting operation needed with media to expose looot. may be this can be a company policy itself (since customer care not giving satisfactory answer)

ha
Review №22

Worst store i have seen.Today i have visited store for aadhar card link, but man available at B window refused me for aadhar link said me that first you must have to convert it to 4G sim by paying 150 rs, otherwise we will not allow to link with aadhar.@Vodafone you are loosing customer by such people working at your store.

Mi
Review №23

Vodafone store is observed from car on road.looking very nice.

na
Review №24

Poor service... Waited many time till even post paid to prepaid not done...Once it done they forgot FRC for prepaid which I already paid...Working in 1G speed with 1G service..

Bh
Review №25

Poor service from store executives & very slow service. Not responsive

Bh
Review №26

I give you 0 star...0 rating should be given becoz these franchise people are fool making to customers. seles person behaveris not good...servies is very poor and shameless...:(

Pi
Review №27

Worst service at store... Only one person for entertain rest dont know what the hell doing.

Ta
Review №28

Absolutely abysmal service. All I wanted was a SIM replacement, which usually takes about half an hour. Its been more than 24 hours now and my SIM still hasnt been activated. Pathetic staff and indifferent attitude towards customers concerns.

K
Review №29

Very very egoistic staff. I gave up vodafone after 10 years of association because of behaviour of these fools

hi
Review №30

Nice. And good service

Ra
Review №31

Prepaid plans is worthless against any. I will shift to JIO.

bh
Review №32

They are behaving like they are king we are nothing..Not intetested in work. Behaving like uneducated

Sa
Review №33

Overall good experience. They answer after you behaved rude or shouts.

Hi
Review №34

Didnt find anything. It was society. And there was no Vodafone mini store there.

Ch
Review №35

Pathetic service and always provide wrong information by Mr Aadam Pathan

Vi
Review №36

Fully Supportable employees...

pr
Review №37

Excellent service 👌👌👌👍

Ra
Review №38

Is A Good Store ....

Si
Review №39

Thank you. Quick Service.solve my problem within 10min.

Pi
Review №40

Worst customer service on above floor.

Ra
Review №41

People are nice but the system of vodafone needs to improve a lot so that once complaint Lodge it should solve, though repeated complaining for the same the complain never stop.

Ha
Review №42

Takes much time to attend the customers.

Ni
Review №43

Nice service providing there

Pa
Review №44

No comments. My rating says it all.

Am
Review №45

Long wait. Not enough staff to manage demand. Waited 45 minutes to upgrade SIM card.

Po
Review №46

Nice reception.

Th
Review №47

Good customer support

Al
Review №48

Pathetic and uneducated staff no manners at all how to talk with customers

sw
Review №49

On maine road but lot of waiting in store

Sa
Review №50

They will make you unnecessary recharges

Ta
Review №51

Very poor. They miss sell

Bh
Review №52

Worst...!! They answer after your arguments with Manager

sh
Review №53

Service problem no clear information

Ch
Review №54

Its poor servies

Ma
Review №55

Poor service. Poor manager.

Pa
Review №56

Nice service

Pr
Review №57

Nice service

Se
Review №58

Helpful members

De
Review №59

Ok

Hi
Review №60

Poor service in the store

Ud
Review №61

Bad experience.

YA
Review №62

The service is a bit slow

V
Review №63

Worst place

vi
Review №64

Good service

Te
Review №65

Not friendly

Om
Review №66

Phone # is not correct

Mu
Review №67

Too much waiting

Ha
Review №68

Wrost service by employee

Sa
Review №69

Its Okay

aq
Review №70

BILL collection centre

Aj
Review №71

Stor executive

ja
Review №72

Good

mi
Review №73

Nice

Ve
Review №74

Helpful

az
Review №75

Nice

An
Review №76

Nice

V.
Review №77

Slow service

Va
Review №78

Nice

Sh
Review №79

Good

Ni
Review №80

Ok

Ra
Review №81

Goods

Ni
Review №82

Vodafone

Go
Review №83

Thik thak

Ja
Review №84

Bakwas service.... Vodafone is bakwaas... No support to customers lutere he India ke. Vodafone Wale.. #vodafone

an
Review №85

O start sabse kharab service 😣😣😣

Bh
Review №86

3rd class

Information
14 Photos
86 Comments
2.6 Rating
  • Address:3A, Sayaji Path, Alkapuri, Vadodara, Gujarat 390023, India
  • Site:/url?q=https://www.vodafone.in/&sa=U&ved=0ahUKEwi2u8-ZgN_uAhUIF1kFHZyDCwIQ61gIpx8oDjBh&usg=AOvVaw1pAxRP-WxB_HcT04CUgXHz
Categories
  • Electronics store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • Same-day delivery:Yes
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