Hit and miss, on time sometimes but when there is a problem good luck getting any help! I have no idea why they employ people in customer service, an automated message could read the same script!Another week another delay for no good reason. I would like to change hit and miss to simply MISS! They actually get worse with time.Take some advice vote with your feet its the only language these people understand.
Not as friendly as other depots. the toilet and shower are locked at all times and you have to get the keys from security and leave your passport. So if youve dying from a numbers two you could have an accident in your pants.
Central hub open till 20h for delivery.
Ok
Great services.
The company is interested in customer service and shipping packages and maintain. The staff and workers are nice
Deliveries always in delay
Good workplace and easy to get a lot of money for what you do, best payed job ever haha till now.
Quick and helpful
Very quick delivery for B2B products
Worst delivery service and worst client support possible. Two personal deliveries had problems.They lost one package and the driver forged my signature so they marked it as signed and delivered. The complaint is still open but client support didnt offer any solution. They then managed to miss the second delivery and each time I called client service they had different informations with respect to the delivery and the delivery time.At my workplace packages are frequently delivered in bad shape and the driver leaves in a hurry and forges the signatures themselves.TNT doesnt deserve even this 1 star. What they deserve are complaints to the European Customer Service for each bad service. They definitely have one from me. Perhaps when they pay for their mistakes they will start to respect their clients and the contracts they sign.
Everything went wrong in this order, I did not receive the order, for two times I complained because two times they put the order as delivered, but always signed by names that do not exist. The first time (07/11/2017) I got the name of Voisin, I later realized that it means neighbor in French. when I asked which neighbor they told me they would come back later. The second time (13/11/2017) they put the signature of an Aynguu, this name does not exist here or anywhere in the world. So I can only conclude that I was stolen by the carrier (TNT).
Delivery 7 days late which had was not communicated. Once on the phone, they give me different information each time, never explaining why they left part of my shipment behind.... this is really unacceptable and unprofessional.
Absolutely terrible, they never deliver my packages, 3 times they have lost my packages! They have one job to do, and cant do that.
Nice!!!
Very bad service, very bad communication. If only there was a way not to have any seller ship products though them. Avoid at all cost!!
Bare minimum
Not good workers
Super
Société de transport déplorable, on vous ment, raccroche en pleine discussion, colis perdu, puis retrouvé puis perdu..... et a chaque envois chaque fois un problèmeFuyez
I dont understand why a truck with 2 drivers can only enter 1In fact, it is something to improve.
Great stay here. TNT name has since been removed . And turned into FedEx
This is my place of work. I find it great
Very satisfied
Passengers must also be allowed to enter. Because they will wait in the truck. Only the driver will get off
At the entrance, the guard has a WC, shower, coffee machine dispenses drinks without money, fries.
Lack of space
While awaiting a package destined for France, currently in the Machelen platform (Belgium), the package has been sent to Venlo (Netherlands).You have to review your geography guys France is the opposite ... and Im not talking about the 5 late messages on the package ...
Very good service. Very kind.
I took a day off to wait for my package and no packages, before being at the Machelen depot there was an error which must have caused my package to lose a dayI strongly advise against TNT in favor of UPS or DHL
Very unhappy with TNTs lack of responsiveness following a package that was delivered damaged to one of my customers despite compliance with the packaging instructions several weeks ago and for which I have already contacted their customer service on several occasions but without ever having had any reactions or compensation !! ... and on top of that, I received an invoice for additional costs !!!Still no reactions after 1 month !!!
Good service.
He stops at the barrier, one gets off the truck with ID in hand. They give you a drivers license only and dock. You go in, leave a trailer and head out to the parking lot at the entrance. Supermarket 5 minutes walk. Behind the security gate are showers, toilets, kitchen with microwave, and free coffee machine with coffees, chocolates, soup, and tea. For the shower they change your ID for a key. Ah! There are tb showers and toilets for women. Wifi tb there. Deluxe!
My package from a non-EEC country arrived at the Machelen depot on September 2, 2020 and has been blocked at customs since! Today, a week later, no one in this incompetent company can tell me why my package is blocked!if you have a package to ship, run away from this company!
Fast loading
Handy for packages, nice workplace
I sent a package with TNT. Lost package. They even made me believe for a month that he had the package, that he had just left etc ...
OK. Nice people at TNT BRUSSELS
TNT & Fedex is a warehouse located in an industrial area, in an airport area.
Drivers license delivered to any neighbor !!! Nobody knows where my package is! I called for a week. Once they hung up! Deplorable service
The package should be delivered before 6:00 p.m. this Thursday August 06, since 9:00 a.m. the package is still at the TNT mechelen depot, next time I will choose DHL
1h30 max to unload ...
Very good establishment!
TNT does not find my address as the only courier (new street in a new neighborhood). therefore the package itself picked up at TNT on Brucargo, they are professional and friendly, but you can count on 20 minutes to half an hour to collect the package on site (the time needed to find the package) ..
Terrible phone service, I had called after receiving the paper of absence at home to pick up a parcel (I was out 5 minutes and I called immediately), I was confirmed that the mail would go back into 4 hours and he did not come. When I called the number again I was told that they did not even know that the mail had to be ironed. And I spent all day at home for nothing. This is a real service m **** not serious at all.
Easy access
Excellent
Very unfriendly treated on B6. They can still learn a lot about customer friendliness there!
Very friendly staff and quickly helped with package collection!
I worked there and its rather fair for the payments
Nice workplace. Cool colleagues
There is a shower and coffee
👍
Parcel company takes a long time to load but the deal with the staff of the sentry box are great they try to help you as much as possible they have a free coffee machine, soft drinks and pastries, the showers are quite good to access you have to leave the ID and they give you the key
Its impossible to be more bad.
Dispatching 0 no respect
Very well
Good organization
Best organization
I have been working there for 15 years
Room with wifi and showers more or less acceptable
I still work MDR despite my age they give a luck too happy after a fraudulent bankruptcy and 35 years of loyal services I did not think to find work at my age
Not always easy for truck maneuvers.
Bistro obsluzhivanie.
Perfect service
Fast delivery
My favorite job
I work the
Great