Worst customer care service ever faced in private bank, I went to close my salary account, one of the representative mentioned me to pay Xxx amount on which I agreed to pay later he said me to pay xxxx amount on which I counter questioned him, he was unable to answer my question and instead of him approaching his manager, he asked me to speak with the branch manager and get it resolved. I followed the instruction and went to the branch Manager Mr. Sudhir Kumar instead of solving my query he started teaching me about my profession and mentioned that he can not solve my query and I have to pay the charges what his staff has told me to pay, niether he cross checked my account or neither he consulted his staff. I mean are they making money from the account holders??? 🤔 and blindly told me to keep the account live and dont do any transactions for next 10 years and automatically the account will get closed :that is what I got as a solution. I hope some senior management will have a look into this and will get positive response.
Excellent service provided by Mr Kailash. Very courteous and very helpful.
A good bank with good processes in place. Staff is friendly and courteous. Staff to be more customer focused and provide proper closer of their grievances. Can start a token system (similar to ICICI) for handling one customer at a time. IDBI ATMs are poorly maintained and needs attention of the management.
Front office is good. Service is prompt. But if something is sent to back office, there is inordinate time delay.
Customer service was good. An another IDBI is at Cafe Coffee Day.
Provided number is not working please update.
Many phone nos r wrong pl correct
Idbi Bank....very good service
Phone numbers are not available for contacting the branch
Worst bank dont open your account here.
Fastest growing bank
Good customer support and caring
All worker is ladies work is not good
Good employee here
Best bank
Good staff of bank
Customer friendly
GreAt
Bank
Branch m contact k sabhi phone number working nhi h.customer care s Jo number lete h wo bhi number valid nhi h bata the h.kisi bhi jankari k liy staff k pas samay he nhi h.worst bank .plz account nahi khulway .pareshan ho jayge
Very good customer service