I should say one of the worst restaurants in thrissur right now. Checked the availability of prawns biriyani and they said its available and asked me to wait 10 mins. It costed 263 rupees for me. I took it as parcel and came home. I could see the rice and masala was made seperately. There were very few prawns and was not properly marinated and cooked. I felt very unhappy with food. For the price of 263 it was waste. Couldnt eat the whole biriyani as taste was very unpleasant. For the long route people i suggest not to opt for pepper.
Thanks to jithin Menon for the good hospitality and servicesEspecially the care taken by himMy family and friends were really happy with jithin Menon customer service.
Verry bad food.. No cleanliness... All bengali staffs not clean and also not polite.. I ordered chicken biriyani and the chicken was harder than beef... So bad food..and when I gave feedback for the food, the cashier was not listening and the attitude was like giving free food.. The rate for chicken biriyani was 160rs but its not up to the standard for 50rs...also the plate which served was not clean and it was greesy and i used tissue paper to wipe it out.... I recomend not to go for this restaurant while looking exterior view...
Neat and clean place with good ambience. Staff are well behaved. We are ordered chicken fries rice, prawns biryani, paneer tikka masala, butter nan, prawns tandoori fry and grape juice. Food items are all very tasty. We really enjoyed the food. This restaurant have a dedicated parking lot for cars and motorcycles.
It was good hotel before not now. I think they dont have much staff. One pepper restaurant has been shut down, i think another will soon. The main problem is that no one really cares about customer satisfaction.
Slow service and serving less quantity food. Not bothering about customer satisfaction
An ok place. Food is also above average. But there are some bits to be improved to get to the point. Service provided is very appreciable.
We have never had such a disappointing experience. We ordered food from this restaurant for 3 people and the quantity we received was not even enough for 1... Tasted really bad and the food was packed in such a horrible manner. Contacted a restaurant staff regarding this and he spoke to us in the cheapest manner ever possible, words filled with disrespect and he said we dont care what you or any customer thinks, we will keep doing the same. Please avoid this place if possible for your own good.
Wow & tasty briyani, good quantity..Great choice of food varieties available. Car parking available.
Food was really good. Porotta and Non veg dry items were really nice. Chinese gravy items were average. We also ordered veg fried rice and Gobi Manchurian which was good. Ambience was neat and they had good parking space as well. Overall a decent experience.
Over priced, low quality food, very poor customer relation,
Worst experience ever! Such a delayed delivery and poor quality of food! Waited for hours to have a dinner! Never Recommend 👎
Best quality food available in thrissur.
Tasty food and service
The food is of average taste , we tried tandoori chicken and butter nan. The juices were ok. Overall an average experience.
We ordered Kadai chicken from this restaurant via Zomato for Rs.228/-. It took almost one hour to cover a distance of 10 km. And I know very well the delivery time is purely based on the representative. But I was really shocked after seeing the quantity of the food delivered. If the food was of worth for what we paid, I may not end up with posting this review here. Expecting quality and quantity for dishes. Not only for me, but whoever order from here at least show some ethics for what theyre paying!! Definitely money is not something which they get for free.
The food is not worth the money they charge 😑 they did not even had a menu card to provide. not recommended at all👎
Beef dry fry, chilly chicken 👌
Food taste is ok... Quantity is as per price... Watchman have excellent behavior.. just waiters are the waste...
I had mutton biryani here, no taste, I got. Half lemon in it I dont know it is part of the food.The curd with onion I got is not curd at all it is a milk water. The parotta with butter chicken is good. Only thing I suggesting them is you must improve to make biryani.
So expensive comparing to the taste and quantity.
Got to taste the worst Kerala Parota you could find in Kerala. Parotas were pale white, under cooked, rubbery with all signs of never being even close to a flame.The gravy ordered was slimy. Mutton was better than the chicken. Garlic seasoning was great with the chicken lollipops.Staff werent the best you could get and never that concerned about the feedbacks.But why one star? Thats for the lone star of the dinner table, the cup of tea. They absolutely nailed it. Perfect strong Kerala tea. Faludas were not bad either.
Very nice restaurant by the side of Thrissur Kuttipuram road at Puzhakkal near Thrissur. The restaurant and clean. The ambience is great. Tables and chairs are very clean. Food served maintains good quality. The service is very nice. All staff are very polite and cordial. The prices are very reasonable. Nice place for having food with family
Not at all okay.... Less quantity and large price..... I think they consider increased service charges and increase the waiting time charge instead of decreasing it... Even the AC was not working at one side.... Waste of time
I was with my friend and we both loves chappathi and butter chicken combo very much. We are so tired and so that we ordered an orange juice with that. Being open, let me say that the butter chicken was very sweet and we felt like the cook has put too much sugar into that instead of putting some in the orange juice. Very bad experience. Never gonna there again by only seeing only the outer space of the restaurant.( Am not sure about the other dishes there 🙂)
Good food with above average quantity but want to wait
One of the best restaurant on puzhakal road. The quality of the food is always consistent. speedy service & well mannered staffs.
Extremely poor service. The waiter didnt seem interested in taking our order or mentioning the dishes available.He behaved as if we were there for a free meal or a charity food. His attitude wasnt welcoming. Extremely sexist if I may add as we were a group of ladies including my mother and I noticed him mentioning all the dishes available to a group men.This is my second visit as my first experience was delightful. Would never visit or suggest this restaurant to anyone.
Food is pretty good... Ambience is good... Parking space is less... Good location...
Beeef Chilli Gravey Awesome. !
Prices are too high considering the fact that u get the same quality and ambience in cheaper places. Alfahm was good which deserves a decent appreciation
Food not good was too salty, quantity is less and fish was tasting old and burnt. Prawns curry quantity was very less 4 nos and charged heavy. Better to skip if possible.
Tasty food ; has parking place; but toilets are not neat
I ordered from this restaurant now. Worst food ever. I am taking this platform to inform as many people as possible. The restaurant should atleast have some basic service quality and think about customers spending their hard earned money for quality food.Very bad experience. Atleast have some sincerity and offer good food.You are selling low quality food at high prices. Not acceptable.
Ordered one full Alfahm(4 chicken and 4 kubbus) and paneer butter masala and porotta as take away and additional 2 kubbus also.But when I opens the order from home only additional kubbus is there. The taste of Alfahm is below average. Porotta and paneer butter masala is good.
Good and Hygenic interior. But food quality is not always great.Have recieved cold and tasteless chicken dishes previously when I ordered online.But has also surprised me with their taste a few times 🙂.Convenient parking space.
Bad quality food for high priceCustomer service horrible(attitude like they are our boss)Nice ambience.Good parking space.Overall:- not recommended
Toady we had one fish curry meals and one chicken dum biriyani. Utter waste of money. First of all dum biriyani, either they dont know how to make or they are fooling us. No masala, no taste, not served hot. Then comes the fish curry meals, hopefully this is the worst meals i tasted from a decent restaurant. I don’t understand why people are crowded there to have food .. I strictly suggest not to choose this restaurant.....hope it helps
Went for tea and ordered tea and unnakayaTea was good but snacks isnt that tasty
Ordered food for online delivery. They sent only half the food and refused to refund or replace the order.
Pepper restaurant is best for very low customer service. They overcharged to the long drive customers by taking the advantage.
Nice food
Poor customer serivce didnt provide basic facilities like water, mayonise etc.
Ordered chilligobi as parcel and they gave Gobi 65. But the Gobi was soo salty I couldnt eat it.. worse first experience
Mixed noodles below average tasteMore over food is too pricyWill not recommend this place
Time wasting hotel.. ☹️
Quantity was okay ..Quality not satisfied..
Speedy service without any quality... It looks like a heaven from outside but it is exactly theopposite when you go inside
Very bad service ever i experienced, i was asking for the wifi password to send a urgent mail, since my data connection was lost that time, their staff rudely said they will not give internet, at the same time some peoples were fighting because of the food given to them was stale and smelly. Am always thinking why this food and safety not takings this as serious,
Food was really bad. I asked for salt and they ignored. Over priced and tasteless food
Very nice food
Food tastes bland and I got just two very small pieces of meat in my bland tastting biriyani
Average food...high price..you pay for the ambience and location....
Non veg dishes are tastier and recommended as compared to veg ones although both are good.
Less than Average food little pricy but the space and services are there so price considering that is can be said ok..Some staff there is behave differently with normal looking and rich looking people like there is some kind of partiality..But not all people in there is like that.. i hope the management handles such kind of staff..
The food couldnt have been more worse than this. Tea wasnt served enough hot. Juice was 80% water atleast. But I am glad they gave so less quantity for such a huge price. Otherwise, I would have been even more disappointed at wasting food.
Worst experience ever.Huge price, bad service and quality of food was also poor.We ordered porotta and pepper chicken from there. Peper chicken was average and porotta was below average. But a good thing is the price was too high 🤣.We ordered a coffee and a lime juice before ordering our food but they cant provided them. But I was happy because they apologised for the bad service 🤣.Bill Amount INR 326 🤬
I had meals every curry along with it was tasting just like water chicken kondatam was nice even payasam was like sugar in water but everything looks good taste not much
Today went to this pepper restaurant for lunch at puzhakkal , Thrissur, Kerala. Ordered chicken chettinadu. While eating we started feeling a foul smell from chicken. Complained to the staff and some one seems as manager came and took away the dish. Later after 5 minutes returned to say that they verified it as edible. Me& my family was literally in shock. Hey guys, pepper restaurant has started serving this special rotten chicken chettinadu!!!. I told the guy that we can get it checked from authorities. Then he offered replacement. We paid for the rest and left. They didnt even had the manners to say at least a SORRY. Please be careful you check in next time.
The chicken biriyani was not good as per kerala biriyani standards.Chicken pieces dint have much spice and was rather blant and not of dum type.
Tastey
Good fish curry meals and avial.
Delicious food at affordable price.
Food Quality is too bad Nd too Expensive..... Not Recommended
Bad services
Good food and reasonable pricing.
Alfam and shavay not good
Rate is high and food quality is bad
Nice and tasty food. Nice ambiance. Well mannered staff. Had a delicious meals with fish Curry. After got the bill, I understood why the restaurant is not crowded, because two fish fry cost ₹.570/- so avoid fish fry.
Quick Service, Good Food at reasonable price
Beware guys, they will sent you a bill including things you didnt even thought of ordereing. Especially, when you go in as large group with friends or family.This is unethical and very wrong approach by a restaurant
Superb service and Good taste.
Amazing Biriyani. Best one in thrissur.Good service and friendly staff.Definitely should check it out😊👍👍
Worst experience! Biryani was horrible
Very baaaaaad food and service.
Very poor service..very high prices but not that much quantity..