One of the best place to work at
A small IT company which gives very good hikes but overall management is quite poor. They had recruited me for Java Development but put me in a pure L1 L2 support role just because there was Support experience on my Resume but Management took it for granted and never asked me and my other teammates if they were OK with this role which also consisted of 24 hour shifts. KT for the same was provided by Philippines company which had the contract previously but there was no responsible person monitoring it.I had to leave the company in 6 months as I wasnt comfortable with multiple shifts especially night shifts which I had made very evident by writing to management again and again. I was OK to do it from home but wasnt allowed. Despite showing good results when I used to work from home for other shift I wasnt given the flexibility to do so for night shift. So, I was left with no options but to leave the company inside probation period of 6 months.Also my immediate manager was worst I have worked with so far in my IT career of 5 years. She tried to micro manage things showing no confidence on employees though not from technical background and used to take credit of the work too. She used to tell bad things about other teammates and as a result was trying to raise conflicts among teammates which is very bad thing for a manager.So, I am very happy to leave this company and I am thankful for the pay hike it gave me to form a good base for future increments
Nice work culture, moderate hikes, WFH policies.Good for fresher to develop skillset.Overall experience was nice for me.
NDS changes the game for its clients by delivering the entire spectrum of business process outsourcing services. We help our client’s leverage business process outsourcing to improve their business performance so that they can compete more effectively in the marketplace.Our business process outsourcing solutions combine deep industry knowledge, operational excellence, a partnership approach to client engagement and comprehensive service offerings. We are end-to-end outsourcing services provider. The company focuses on integrated end-to-end outsourcing and delivery of result-oriented benefits to our clients through reduced costs, ongoing productivity improvements and process reengineering. We have also emerged as a trusted and valued collaboration partner through consistent focus on improving process and end-business metrics. We continue to enable realization of business value, customer satisfaction and co-creation to sustain long term partnerships.NDS-BPO addresses your business challenges and unlocks business value by applying proven process methodologies, integrated IT and business process outsourcing solutions. The company applies business excellence frameworks to significantly reduce costs, enhance effectiveness and optimize business processes.Process Outsourcing:Various activities that are outsourced to us are as follows:Customer Service (voice, e-mail & chat)Finance & AccountingHuman Resource OutsourcingLegal ServicesOrder ManagementProcurement ServicesPublishingThese may also be categorized asCustomer Service (Voice & Non-Voice)Transaction ProcessingDocument Processing & AuditingInternet ResearchWe provide these services to industries such as :BanksAerospaceCapital MarketsMortgageInsuranceManufacturingLife ScienceRetailMedia & EntertainmentHealthcareTransportation
Nice company to work
Company is sitting down
Hire and fire
Good
Commercial complex