Is this really a non-COVID-19 hospital? Has the hospital forgotten to follow COVID protocols? Are incoming patients not tested properly before admission to the general ward? My mother was hospitalized for a week for spine problems, and a woman coughing non-stop was admitted to a bed beside her. The womans oxygen levels also reportedly dropped on the same night, causing panic among the staff. We were all fine before the hospitalization, and as soon as mother got discharged, she got infected with COVID-19. Because of this, our whole family including me got infected (despite being double vaccinated). My mothers immunity was already weak due to the high dose medications and the infection caused more trouble, forcing us to admit her to another hospital. No one from our family ever stepped out to go anywhere else. We went straight from the hospitals general ward to home. We followed all COVID protocols. Seems to me that the Rapid Antigen Test taken before patients admission is faulty, and/or hospital conceals COVID reports of people before admitting them.PLEASE PLEASE think thrice before getting your loved ones admitted to this hospital, especially during the pandemic.

For an opd appointment of 1920 hrs, we had reached at Hiranandani hospital at 1845...With 4 patients in waiting n another two having appintment before us, we waited till 2015 hrs before getting to see the doctor. Difficult to digest that just 5 patients got to see the doctor in over an hour as against appointment being given in slots of 1 minute by the hospital. In times of COVID, The hospital can atleast space out appointments to avoid rush in OPD.. From the experience, it appears that either the hospital doesnt have a monitoring system in place or probably the staff handling OPD are following thier own methods. Either way it is a sorry state of affairs and needs to be corrected internally by the hospital rather than letting such instances ruin whatever goodwill the Hiranandani name carries with it.

The person in the reception is very rude, he was guiding me towards doctors cabin. But his tonality and behaviour was ridiculous.

Pathetic service. My niece got high fever 103.7°C and they were like nothing is happened. Her fever was not coming down even if the medicine was given. Very unprofessional nurses. Worst experience ever. Never suggest this hospital for emergency. 😤

I am thankful to Dr. Atul Rane, Hiranandani Hospital Staff and Nurses who saved my Little daughter I suggest this hospital for Cleanliness and Professionalism

Located at Hamilton B at Hiranandani Estate. One of the good hospital in Ghodbunder, top Doctors and staff are very experienced they take very good care of patients.Very costly compared others around Ghodbunder and Thane.Front office staff need more training to handle patients during peak hours, especially evening consulting hours.

Its a hospital with very smart doctors and specially nurses over there are too sharp.. agar pocket mein bohot sara paisa hain tabhi jana warna khatam ho jaaoge..they use to charge huge amount for each and every thing.. so stay alert

Me and My wife have recovered from Covid 19 under the supervision of Dr. Sunder Krishnan of Hirananhani Hospital Thane, We both are extremely thankful to you and have no words to express our sincere gratitude to you ! 🙏We all use to heard from childhood that doctors are form of God & You had proved it genuinely and we saw our God in you ! We both were totally hopeless and was under dilemma when our report came +ve due to Covid infection but you made it possible to come out of this deadly pandemic virus ! And we are a healthy family now again !Similarly millions of other Doctors and supporting Health staff is delivering the same everywhere in this Pandemic 😷!Thanks to all of them !Many Thanks to you from bottom of our hearts ♥️ !Sincerely !

Worked as an rmo for 3 months, Not a good place of work as work is not explained well by superiors in general not a good place for a first job, overtimes are delayed, HR dept person is very rude and doesnt resolve queries doesnt explain job formalities well.

Simply a hospital where your time and money isnt valued, kindly look for better hospital... Doctors are great but due to work load their efficiency organically decreases.

I wish I could give a rating in negative. We booked for a video consultation for opinion with Dr Anita Soni (Gynaec) and to start with, her audio as not audible and she said us that you guys talk and i shall write to you sine if she disconnects and call back , it shall get charged for two consultations. They took 1500 for video consultation in advance and this lady dint had patience to talk even 10 minutes and listen to the issue. We wanted opinion and she dint do any help.Waste of money , never go for her as your doctor.

Very Professional hospital, Excellent treatment, cleanliness and discipline.

One of the leading hospitals in mumbai. I visited for my treatment and experienced that the doctors and staff are very competent and nice and always have a smile on their face. Definitely recommend them.

Pathetic is the word. I have been visiting Hiranandani hospital for about 8 yrs now. Some of the front office staffs have really been cordial and helpful too. This one fellow (short and dark complexioned who sits infront of the reception area), instructs patients to their respective OPDs is beyond disgusting. And over the years he has gone from bad to worse. No courtesy, no empathy towards any patient. I dont know why is he even working in a hospital? The language, the tone, the expressions can offend even the calmest soul on the earth. Just a suggestion to the management - either put him in a place where he is not the face of the hospital or force him to undergo a vigorous training in manners and etiquette.

Costly but good hospital. Doctors are good.

Disappointed with their services.Took telemedicine appointment for emergency patient and the doctor did not turned on even after 50 minutes of wait. When I called their appointment desk they have no clue about delay and they started fumbling with justification.They charge hefthy amount for telemedicine but do not bother to coordinate with patient after advance payment. When I escalated this issue to their senior executive (Pednekar) she spoke to me very rudely. Never expected such pathetic response from so called good hospital.Be careful if you are booking any telemedicine appointment.

Good ambient place

Very transactional approach seems just trying to make money every time you visit them

Very poor service.To calculate simple Quatation for surgery they took more a day to calculate.

It most conviniently located for residents of Hiranandani Estate.. Also has pick up and drop facilities within the locality.. The Pathology Lab of the Hospital has a door to door service too..Hospital has an excellent infrastructure.. Cleanliness, hygiene and maintenance is very good.. Panel of doctors is wide ranging and reputed..A well equipped operation theatre that undertakes the most common procedures..So whats the downside - obviously it is the cost.. One of the costliest hospital around..

Very helpful

Nice hospital. It has all the services available under single roof. The prices are little on a higher side but facilities are good. Staff is helpful and doctors are well known.

Worst experience ever.....Gyne didnt comply with me. D way she treated is too rude.

Expensive they just need money...unprofessional u will be treated on front desk like a u have come on holiday not a patient they have packages even for simple viral fever😤

Always prefer Jupiter or Bethany hospital over Hiranandani hospital. Hiranandani Hospital is way to costly for the treatment. They also take referred doctors cut from the patient. My son was getting treatment for his root canal I had to pay 8 thousand excluding crown. They charged 500 from us to pay the previous doctor his ref cut , 330 X-ray, 200 instrument and 7000 for only Root Canal treatment Wherein the treatment is not such great as compared to price.

Really nice and experienced doctors. Trustworthy and no unnecessary charges. Recommended!

Very expensive and they mislead and do.not provide correct solution...avoid.

I had a very bad experience recently with their orthopedic doctor, who is available in the evening time. I was suffering from calcification of my shoulder and it was clearly visible in X-ray. But the doctor was not confident about it & I was advised by him to go for MRI, which costs around Rs. 9,000. Fortunately I returned from Scan centre without doing MRI, because I found it claustrophobic. Then I decided to see another doctor.When the same X-ray report was shown to Dr. Piyush Sharma of Bethany hospital, he instantly diagnosed my shoulder problem as calcification. I will never go to Hiranandani Thane hospital for any orthopedic problem.

I am not a resident of Hiranandani Estate yet this has been my go-to hospital for the last 11 years. Dr. Sundar Krishnan is the best there is. Excellent clinical eye, very professional and empathetic. He is the one I consult all the time. Have been an in-patient of this hospital multiple times as well and will rate the services highly too. The only con maybe, yes its a little steep in terms of cost but then so are other corporate hospitals. Its very easy to be critical of hospitals and doctors but you dont get to see the hard work that goes in. Thank You.

My experience during my visit was good with the doctors but not with other supporting staff. Could have provided better information for the patients.

They only know money..u go with a fever they say u .. you are a blood pressure patinet..u go for blood test .. the somehow mismanage the sample and ask you to come and give the sample again .. the nurses are inexperienced ..there so called experiance dr is also very inexperience.

3rd class hospital. Arrogant staff. No sense of medical Care. No good doctors. Pathetic system. Unreasonable charges

I dont even give one star the hospital deserves minus marks. The whole hospital is off in the afternoon as the staff takes 2hours lunch break in almost all department. The only motto of the hospital is to earn money irrespective of patient care

My wife suffered from fisher problems from almost 7 months after lots of treatment taken from one the the doctor of vashi she didn’t get any relief, then we went yo Hiranandani hospital powai within week she completely fine

This Hospital desperately needs skilled nurses. Have had this experience twice now- once in emergency the nurse did not know how to administer a drip, was putting it in the wrong place and ended up spilling the medicine and inflaming my hand. The second time, the pathology lady could not find my vein and kept poking the needle inside my hand which has caused numbness and inflammation. Not to mention a simple blood test would cost you 500 bucks. Also the hospital doesnt have a canteen facility and leaves it to the patients family to arrange for food which is specifically difficult for bachelors staying alone.

Worst experience.... visited one day prior but no one informed me about appointment instead they asked me to come in d morning. When visited in D morning it was told that you have take prior appointments.Who’s responsibility it was to informed me about appointment? Such a irresponsible staff.

Cheap and excellent treatment that is truly affordable and with proper hygiene and quality stuff. Doctors here are also good

Very clean and respectful with good facility hospital i have seen ever

Worst experience with front office people. They dont know how to professionally behave with customers. I lost some insurance claim money due to mistake

Beautiful place to visit n take a peace to have a talks

Doesnt even deserve one star. The most arrogant staff with the worst managing skills.

Please not this hospital full you in consumable charges & provide poor quality medicine from there Hospital Pharmacy. They will force you to buy 500 ml hand Sanitizer from there Pharmacy even if the patient is admitted for 1 day & say its as per Hospital protocol . Head & Senior Nurses are very arrogant. Dont buy any medicine from Hospital Pharmacy since they will not give any discounts. Also you can ask them to give in writing about the Hospital protocol which they will never give.

Nice

They are following the instructions or processes incorporated by them.there are many hidden charges and hospital will not disclose these charges

The Doctors are very efficient and competent.The admin staff and thier orientation is pathetic.Especially when you have mediclaim. Inspite of a clear intimation about discherge of patient, there is no sense of urgency / proactiveness from the staff in clearing the necessary process and closing the bills and enabling the patient to have a smooth discharge to home.They literally make the patient and the attendant wait for hours and their convenient asnwer for delay is that the TPA was not responding. After I spoke to my TPA(in person) where they categorically said this is always issue with Hiranandani, thane where they dont send necessary papers on time. I escalated the issue and got in tot he depth of the issue and the truth was it was pendency at their end and my Dad who was ready to leave by 12 noon , finally left the hospital by 4 .

Reception is very prompt. Gives good guidance to take appointment, reach doctor, provides helpful information

Good staff very caring. Competent doctors.

Worst consultant ever Dr.Abhijit Bhagwat,Orthopedician.

Is a Shame to Hiranandani brand name. Chawl brand doctors (specifically Dr. Nikhil Negalur- eye related issues) and administration. Only keen to fool u in selling packages for surgeries without any concern or attendance immediately post surgery ( in fact botched up surgries). Highly recommend not to get fooled by the brand name of this hospital There is no comparison to this one and the powai hospital.

I had visited the hospital for my Mom catrac surgery and eye surgeon Nikhil Negular behaviour was totally arrogant. He asked to visit his other hospital further up in GB road for the measurement of eye lense as according to him Hiranandani didnt have proper machines bla bla bla. When I asked him like why so Nikhil !!! his reply was call me Doctor Nikhil as if taking his first name was like I abused him , I was totally upset with his behaviour as a Doctor of a reputed hospital like Hiranandani is so arrogant has no basic manners. Post surgery he lacked the basic explation usually a good surgeon would give to his patients. To end up would caution others not to go ahead with such a arrogant person for their treatment.

I had recent bad experiences related to hospital billing and policies which makes their intent clear about looting people.1) We went for a follow-up which happened to fall after a month. The invoice says first visit and make you pay an extra 100 because of 30 days gap.2) The doctor wanted my wife to be under observation after a minor procedure that was done outside the hospital. I had to tell them a few times at reception to not do anything until doctor arrives. On my insistence they did nothing. But in a few minutes they came up with a rule to do a HIV test which had no meaning in this case because she was here purely for observation. To make it worse they wont accept a report from metropolis lab which is a well known chain in Mumbai. The test was done in metropolis after checking with the same doctor. When I asked doctor to intervene, she asked us to either do it (its a hospital policy) or come to currae.3) For point above, they charged me a security amount. The remainder will be paid to me by cheque, I dont understand why? Its simple to either reverse the held amount to card or pay cash.Quiet frustrating to visit these branded hospitals. Its the intent which is more worrying than the actual expense...

Some of the Doctors are just not skilled. They will just try to treat you and will charge you for unnecessary tests and the biggest problem is they dont accept that the case is beyond there experience. Finally i stopped going to this Hospital after 1.5 months of treatment and consulted some other doctor.

Dr. Arpit Sharna is The best

Not a good option. No one is really cared about what has happened to a patient

The moment their staff open their mouth you will realise how bad mannered they are. Unprofessional people. And they charge like thats that only hospital in thane. Bad management bad behaviour of their staff.

Equipments not working properly, monitoring systems near bed malfunctioning, doctors rudly talking to patients. Overall worst experience......

They do anything for money . For any operation the blood test it should be done there not other places .then u have to again pay extra for another blood test for which price is 1000 more

Very Bad Experience.Negligent staff I would not recommend this hospital

Visited twice.... no good doctors.... just for fever they ask for all fever tests....its money sucking machine..

Upscale New Hospital Coming Up !

After several visits and experience i gone through i am sharing my viewNot good experience look like doctors are only money making machines ,Worst consultation, proper information sharing isnt there ,After paying high consultation feeConsultation from doctors are poorStaff is nt that much supporting

Its ok. But many times child specialist are not available

Its a private hospital.

Its massive. Just that its been under construction forever.

Suffering from Severe Throat Infection And Trying to Call them for An Appointment But Every Time staff picks up Call and Hangs...Hospital Reputation is pathetic...We as Resident Of Hiranandani Estate Calls Your Hospital Only Due to Proximity...

I love dis

Band management and pathetic management of staff.

Bad expepriance

Nice experience

Very good service

Costly treatment....else everything fine

Good and clean

Hiranandani is a branded Expensive hospital !

Good hospital

Lack of professionalism

Staff is good

Too expensive treatment

Amazing

Average

Hiranandani is a class....

PLEASE

Vhut hi bekar hospital hai. Bina jroort ke bi admit krte hai nd 1din tk to 1% bi relief nhi milta faltu ke cahrges lete hai emergency bol dete hai or admit kr dete h nd highest level wala bed dete hai bolte h ye hi available hai kuch nhi h hospital m loot te hai bs vhut hi poor service koi bi nhi aana chhiye medicine bi effect nhi krti

Mene abhi tak check nahi kiya hospital ke ander .. lekin jab bhi jaunga tab check krunga ki actual me kya h uske ander fir aap sabi ko bataunga ki uske ander kya h or kya nahi tabhi tak aap log dusru ke review ko dekho or khus rahu .. oki