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Courtyard by Marriott Raipur
NH-6, Labhandi, opposite Indira Gandhi Agriculture University, Raipur, Chhattisgarh 492012, India
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mo
Review №1

Courtyard by Marriot , name is sufficient for the review. Yet if you visit there than a friendly staff will meet you. Delicious food is waiting there . Try once and Im sure you ll love to visit there again. Easy access to reach. Many more , enjoy the staycation.

RI
Review №2

One of the worst properties of Marriott I have seen. Rooms are Not luxurious. Staffs are not cooperative. You can find other better options in same price

ro
Review №3

Ambience of hotel was quite nice but being a three star property very poor service especially room service if you want anything at room be prepared to wait for 40-45 min and you need to call them 2-3 times atleast for it to be get done. Breakfast will be same every day except 1 or 2 food items. No proper arrangements for drivers to use washrooms or no dormitories for them available.Except ambience my experience was average..

An
Review №4

It was a very comfortable stay. location is perfect, nearby shopping hubs and restaurants. rooms were spacious and clean. covid protocols were followed well.food was good ( breakfast, lunch, dinner). safe and hassle free.

Sa
Review №5

Extremely courteous staff & well appointed rooms will make sure you have a good stay at the Courtyard Marriott Raipur.

Vi
Review №6

Very convenient location close to Raipur Airport, welcoming and helpful staff but;Property seems very over used and, brand seems trying their best to keep up to their global standards.Breakfast was OK but, furniture and fixtures in breakfast area is aged and poorly managed.Overall, good staff but aging property needs sincere attention to details.7/10

ji
Review №7

The best facility available in town. Must visit for pleasant stay.

Ay
Review №8

The stay was nice and staff was very cooperative. We checked in and went for an outing and came very late, still the staff responded very politely and gave us the things which we asked on one call... the only thing they need to improve a bit is the food... rest all is very pleasant

Ni
Review №9

Very comfortable Hotel. Spacious clean well maintained rooms. Food quality and taste is great. Also they have variety of options. Chat counter for Dinner buffet prepares delicious chats and poha with spicy usal made my day.

Al
Review №10

Horrible food. Not good food. Cafeteria staff really need to be trained in lean process. Order something and wait for forever to get your food. Booking communication/information doesnt flow to all employees. You have to point to the booking manager for even a water bottle. Dont like the services. Not upto the mark of five star hotel standard.

Pr
Review №11

Nice place for stay. Excellent food and service.

Si
Review №12

Really outstanding service! We came here for a massage and some food, the staff is really helpful and available for any help. Will definitely come back here!

Ji
Review №13

Room was good and food was good, but when I was checking out, they wanted to capture my credit card number for payment . They said they cannot process checkout without capturing credit card number. Finally I paid by scanning QR code. But I would caution all guests who are staying here to be careful about not sharing the credit card number at checkout.

Su
Review №14

A very good hotel property. Trained courteous staff.; rooms are comfortable. A sumptuous & elaborate b fast .In short we enjoyed our stay

Gu
Review №15

SUIT ARE IF SMALL SIZE AND SITTING ROOM WITH TV IS MORE DESIGNED IN LOOK BUT NOT AT ALL COMFERTABLE

Sh
Review №16

It is a good place with green surroundings and a cheerful atmosphere. Front desk staff was very courteous and helpful especially Mr. Krishnamurthy who made us feel very comfortable with his behaviour and helpful nature going out of his way to explain the working of the lift and the layout of the hotel.

Ma
Review №17

Thank you team Courtyard, Raipur for giving us a wonderful experience during our last stay.We were pleasantly surprised with an upgrade to Suite room which was simply WOW. Special mention to Mr. Deepak who enusred that everything is perfectly organized for a comfortable stay.You always attempt to delight your guests and this time was no different.

Ka
Review №18

Property is too good. Breakfast menu is good but items are all chill and not tasty. Very few items were there which we can consume. Live items were ok. Thanks.Needs to work on food items.

Ni
Review №19

Worst experience at this kind of reputed chain of hotels.Just a big lavish mess. The buffet was bad, food didnt taste good most things were served cold. Didnt have variety for the menu. Just typical 2 veggies with no taste. Not worth a single penny. Didnt have separate counters for eggless desserts. Service was fine.

AP
Review №20

They are nowhere near the Marriott standard of hospitality and class. We got a staycation deal, which basically meant that we got a below average room reeking of cigarettes, a washroom with a defective door and a non-functional TV. The food was totally not worth it either. It is just sad when you have such an experience at a branded property. You literally feel ripped off!

Ho
Review №21

Restaurant review - Pathetic!Unhygienic dining area - house fly roaming over foodCooling inadequate - Customers need to request staff for switching on the cooling, else you have to sit for lunch in burning heat from glass roof and open kitchen.Will not recommend to anyone!

Vi
Review №22

Excellent service with good food quality . staff are well mannared and quick service facilities.pool hygine are realy good.interior of room are really awesome

ch
Review №23

Great food , convenient location , they seem to be very particular on hygiene and I could not see anything out of order. Reception seemed understaffed hense probably front desk services has scope for improvement

Jo
Review №24

Nice hotel. Decent food. Decent staff and rooms. Nothing very exceptional or bad to write about.

Ar
Review №25

I stayed there for 15 days from 31.08.21 to 14.09.21and all the staff were like a family . They all took good care of my requirement. They all are very professional in their approach with a golden heart. Food was excellent with lots of varieties to choose from. Dining services, Room service, laundry service etc all were top class. Room was kept clean and tidy all the time. I like to mention three names who were class apart in their services , nature and human behaviour- Mr. Anuj Singh-Executive Chef, Mr. Shantanu-Front Office Manager and Mr. Rajneesh Kumar-General Manager. All the best to the entre team. I would love to visit again.

Gu
Review №26

The property is nice.best location.. but expected more from the property. service was ok. food is nice. the chai could have been bit better 😅

Ma
Review №27

It was quite a very disappointing experience.The night lamp was broken and the bulb was missing, while taking the bath the hand shower head was missing, the basic room amenities were also missing. The relax and have a tea, the tea pot was full of dust. When requesting for any service we were kept waiting and nothing was fulfilled. When we request for some staff to come and short the faults, no one showed up.It was very poorly managed and no where the service was that of Mariott group is known for.The food was also not up to the mark, sometime the salt or some other spices were more or less.The service during breakfast was so poor that even after multiple times requesting a dish from multiple different waiters it was not served and felt that it was even paid any attention.The overall experience of the stay was not even close to what I was expecting from a multinational hotel chain.

Va
Review №28

Firstly i stayed here last year and my stay was quite good. this time around, several things were wrong, firstly i have to collect food deliveries from the gate. second, my ac stopped working at around 9 and i requested someone to take a look. 3 hours go by and no one even bothered to come or let me know status for my request. Not really what i would expect.

Dr
Review №29

I went to this property for attending a marriage. A big hall with complete aminities, superb ambience and very soothing interior. Loved this place.

As
Review №30

Perfect place for every occasion whether its for family dinner, birthday party or a small gathering with friends. Food, ambience, and services all are best in class.

Ab
Review №31

Writing this after almost 10+ stays at CY Marriott Raipur. I must thank Mr. Deepak from Sales, Ms. Nikita from Front Desk, Mr. Kunal and Mr. Nitin from my breakfast conversations. Housekeeping staff is extremely polite and got attention to detail. The hospitality is way beyond satisfaction, hats off to the dedication of staff members. I’ll rate it 5 stars over and over again. I am assured of my stay at CY Marriott whenever i am visiting Raipur.Breakfast - amazing (5/5)Rooms - amazing (5/5)Gymnasium - amazing (5/5)Bar - amazing (5/5)Staff - amazing. (5/5)

An
Review №32

One of the best hotels in Raipur having all amenities required for a star hotel.Comes under Marriott group of hotel and is located on the Mumbai Kolkata NH and is approximately 13 kms away from Airport.Gym, Spa and other facilities are available in the hotel.Ola and Uber services are available

Ko
Review №33

Perfect getaway from the busy city life..Stay at mariott raipur was amazing thanks to the super helpful management and staff.And ofcourse the food was just super delicious! I would say it is the finest food in town.Highly recommend this property to people who are looking for an overall experience of good hospitality and relaxation.

Ar
Review №34

Great experience.Good service overall.Mental satisfaction regarding covid protocol.

A
Review №35

Very bad experience during buffet dinner.FoodStaffServiceEven late for seating that too after reservation of table.Food quality was Ok.half of the items were not there, cutlery was Missing.Didnt expect such kind of hospitality from such a renowned Hotel group

Ma
Review №36

Very BAD EXPERIENCE,staff is NOT COOPERATIVE,just following simple process of hospitality its better to book any other hotel in city,dont go for this property just by seeing brand name.In night you cannot order your food after specific time.Very Very Poor in Hospitality.You may avoid pre booking they will not provide what they commit in package and you need to remind them again and again for confirmation and other things.Very poor coordination by staff.In this cost you may have other hotels.Specially couple keep away from this property they will make your organized trip to unorganised by cutting number of services after that they are having no.of excuses and nothing else. For them its just a day like other.YOU may SPOIL your mood if you are coming here to celebrate your day.According to me not even worth to give one RatingOne more thing to mention here is these Hotel people are too much shameful that they are replying with same line to all who posted the negative review they not even bother to call and ask what we didnt like here and taking feedback on how they can make our experience good in next visit.

hi
Review №37

Tried dinner buffet but highly disappointed by their service. They are way below on the basic cleanliness and hygiene. Service was also not very good. Buffet spread was also limited as compared to other similar restaurants offering. You dont expect such service from a brand like Marriott.

Ma
Review №38

Till now i have visited 4 marriott ,but i must say raipurs was soo lovely , will surely visit next time soon.

SU
Review №39

Gourmet executive Chef Mr Anuj Singh has excellent way of understanding of the needs of guests and is easily accessible and he has groomed Mr Pritam Kundu his deputy well to fill in for his place during his absence.It was a rare experience to meet such humble people, apart from this the place appears to be be overflowing with with courtesy.

Du
Review №40

Great location close to the airport. Good spread in the buffets. Sizeable rooms. Helpful staff.Couple of things didnt go well-- Reached at 6pm but room was not ready. Even though we informed in advance regarding our requirements by 3pm.- Live music being played at the pool in a birthday party was loud and my room was next to it. Constant source of irritation till 11.30pm after which volume reduced to tolerable level.

Ad
Review №41

Courtyard by Marriott is a global chain of hotel.The raipur one is not that great when it comes to overall area, satisfactory space.Momo cafe offers good food & great service.The rooms are not that great as per the tarrif.

AM
Review №42

As per taste it was awesome like next lvl the only down point for me is the options.In opinion the options were less

Ga
Review №43

SPECIALLY WRITTEN THIS REVIEW FOR RESTAURANT:-I am writing to thank you for the fantastic food (by chef Anuj/Pritam and team) and service you offered to me on my whole stay in your hotel , at your restaurant as well as in my room. I hope you will offer the praiseworthy service in the future and I must say you have won my heart as a guest.I would love to appreciate the great service from Mr Rohit with his all team mates say Kunal , Vishwas etc.Although they were serving a large number of guests, they were always available, smiling and made us feel welcome and comfortable.Thank you guys👍🏻

Vi
Review №44

Very nice stay experience. Amenities and services are excellent. Quality of food great 👠and delicious

ja
Review №45

Amazing food and ambience.A must visit place. Food was delicious and staff behaviour was very polite and professional.

HI
Review №46

Service is little bit slow but its OK and food is good Staff and management is also nice well behavior and Rooms are clean

Sa
Review №47

The ambience is beautiful but the food was just fine, not worth the money you spend there.

Fi
Review №48

Management lacks professionalism. Stay was uncomfortable. Average food, lacks variety. It cant be called as 5 star by any means other than tarrif.

Ab
Review №49

Good staff., Welcoming gestures by the staff., Room was spacious and comfortable., Buffet was not that great but satisfactory (reparative menu).,

Sh
Review №50

As always awesome experience & service. I stay here frequently & service is great. I will be visiting again & again

an
Review №51

Nice hotel! Great breakfast spread!

Am
Review №52

The stay was good. Rooms were clean. Hotel staff is helpful and courteous. Just the breakfast spread could have been better. Overall the experience was good.

Qu
Review №53

Comfortable stay but service is restuarant is very slow

Ut
Review №54

Well decorated,staff behaviours are also good, but food quality is not up to the mark

So
Review №55

Just bit far from the town..rest anything I ll say about the place will fall short. GOAT is their buffet, when served full fledged.

Sh
Review №56

Could have been better, lack of facility after 11 pm!

Am
Review №57

Its one of the best hotels of Raipur. Staff are very co operative. Rooms are well maintained and I love the taste of food here.

Ha
Review №58

Hyatt must replace Marriott in Bhopal. They treat people nicely.

ka
Review №59

This place is best in town and it has amazing food and highly recommended

Vi
Review №60

Bad Service... food Quality also poor

gu
Review №61

No welcoming...Only 1staff at reception was present after check in no one to tell where the room is. Room was too smelly tv not working even after calling technician.floor was not cleaned properly was so sticky

SA
Review №62

I was here on my business trip to Raipur for a night. Had dinner with our business associates, buffet was average I would say.Folks serving at the restaurant seems to be tired I felt and little unorganized but I guess all hotels are going through pandemic challenges..We were upgraded to a suite, nice big suite.Couldnt get a chance to explore much.Decent hotel I would say.Hotel was well maintained and following hygiene protocols.

Af
Review №63

Its was great experience here.nice staffs.

Ak
Review №64

We had a family lunch in lovely and safe ambience, best possible management can offer in this pandemic time.Food and Hospitality was highest standard maintained with very generous and interactive staff. Arpita served us with all prompt and helpful attitude. Chefs interaction after enjoying variety of choice meal, shows the involvement and dedication. Like to thanks the management and think tank for giving reliability and services. Highly recommend food and services.

Dr
Review №65

Good facility...in Vicinity to airport... Hygiene disinfection standards are good.. Professional orientation is standard..

Dr
Review №66

Staff polite,great conversation,helpful friendly reception guys,nonfunctional AC was immediately looked into at 11pm.. chef had given packed breakfast as we had to leave early..good, clean rooms..

ra
Review №67

Food was good, rooms were clean and staff courteous, the breakfast spread was nice.

ne
Review №68

Very well mannered staff. 3 stars for food.

Ru
Review №69

Restaurant is not properly air conditioned.

ta
Review №70

Nice facility, with good banquets, spa, swimming pool, dine in. Service time can be improved

An
Review №71

Great service and great ambience. Servers had required knowledge of liquor and the food served was quite good. Overall, great experience!

pa
Review №72

THE BEST 5 STAR HOTEL IN RAIPUR

aa
Review №73

One of the best hotels in raipur chhattisgarh

Ab
Review №74

It was well maintained hygienic and sanitized, nice hospitality but the need to work on food !!

Ca
Review №75

Good aura, well behaved staffPolite and quick service

AN
Review №76

This rating is for food. The ambience and hospitality was very good. I will give 5 ratings for that but food was a disaster. Had Paneer Chilly, Dal makhani, Sundae ice cream. Sorry, preparation was very tasteless

Qu
Review №77

Luxurious experience.. best stay for visitors

Vi
Review №78

This is osm place ... Visit kro aur ja ke hi dekho its wonderful place

Sa
Review №79

Very nice Ambience and good staff support.

Su
Review №80

The experience was average at the best. I visited the Momo cafe for breakfast on my Anniversary. The staff was very courteous and polite but the services were not 5 star worthy which they claim to be.I hope they improve and give me a chance to visit and post a better review next time.

Ka
Review №81

Good location. Cleanness of room is okay. Room service is good .Food variety to be improved. Additional TV channels of Tamil at least free channels to be added . Rest all Okay

Fa
Review №82

Realy Enjoyed the stay with my wife in the christmas evening, very nice and cosy place,Expecially the GM Rajesh kumars dealing with customers is superb.. must give good appreciation ğŸ‘

Sa
Review №83

Nice property but poor service. Despite repeated reminders, the room service would provide incorrect items in both the item ordered and also quantity.

Dr
Review №84

Nice taste, buffet for dinner is open till 11pm , 1100/person

Aj
Review №85

The experience was very bad. Servicing very slow. Waiter can not explain anything in a proper language. Food quality is ok only. Service is so slow that you will satiate yourself by drinking water only. The only good thing was tapayanki ice cream...

ME
Review №86

Lovely ambience. Nice property.

BE
Review №87

Quality of service or hospitality is highly pathetic and unacceptable..Taste is also not up to the mark as per the cost..

Ne
Review №88

Had a very lovely and homely experience with my family and kids.The staffs were utmost courteous and polite. Miss. Arpita Bose and Mr. Satyendra Pratap Singh handled us in the most genuine way possible.Would visit soon again.

Am
Review №89

Very Good hotel nice staff easily accessibleNear to airport on main highway sambalpur raipurGood foodNice for childrenSwimming pool also available

Di
Review №90

We have been frequenting this place since it started. No other place in Raipur ever has had turkey, sushi in its buffet. Though the frequency of such things has reduced, we still like the ambience and the range, especially during Sunday buffet. The staff is quite friendly. My kid loves their Chicken Satay. Its a place to enjoy your food. I hope they keep experimenting with variety and I will keep coming back

Pu
Review №91

I liked Chhattisgarhs No. 1 hotel.

Ve
Review №92

Excellent sevice from all the chefs at the food counter n special thanks to 2 waitresses Arpita n Evelyn who served us efficiently...superb efficiency by Arpita who without had to ask used to serve ground oats n milk in the mixi n gv it to my infant..nw thats called presence of mind n efficiency..who is the only one who knew to serve hot machiato or hot cappuccino..as rest of the other boys who served was always warm .thanks to the entire hotel staff.. including the superb work by the housekeeping staff to keep r room clean 🙏

Sh
Review №93

Very good staff, property is also ok

De
Review №94

Good property but the service is below average. Whatever you order for room service took 45-60 mins, even bottled drinks. And on almost all occasions, a reminder. The biggest problem I faced was that I asked for a paid airport drop off at 6:45 am (costing 4X of an Uber) and it was late by 15-20 mins. Had to book a last min Ola. The staff was courteous and polite, but slightly forgetful. Had to ask for napkins on our tables thrice during breakfast to no avail and then just went and pulled it out myself. The rooms are clean and spacious. The food was decent with a big buffet spread. Not sure I will ever be staying here due to my experiences and the offbeat location.

Ta
Review №95

Beautiful property. Reasonable prices. Great service. Good food.

Ni
Review №96

Very bad experience. We were not attended by any staff for 15 to 20 min and we took buffet but experience of food was also bad as food was cold even the soup was cold. When we were served starter there was a hair on the plate. In all never expected this kind of service and food quality from JW Marriott.

BL
Review №97

To describe in 1 sentence, hospitality experience at its best. I would fly in just to stay in the hotel to get the experience. There were variety of options for both indian and continental and the food quality, hygiene, taste was top most. They have a live kitchen and the chef are very accommodating to make the dishes of your preference. Rooms are maintained clean are just like any other US or EMEA Marriotts. Staff members Arpita, Tanisha, Puru, Nikitha, Mohit goes above and beyond to provide an unparalleled service. Kudos to them!!Airport is just 15 min away which makes it a convenient stop point and easy access to highway, yet rooms are noise proof and decent views. This is a full service hotel and the cost is nominal. We booked couple of times with their airport transfer package which was convenient and they send a good car and airport is 15 min away. They also provides complimentary Valet car parking. Would definitely stay again.

ka
Review №98

I am totally embarrassed in front of my guest due to your poor timing for serving food.I was since an hour but my food didnt arrived also It took 30 minutes more to served the food.I never ever thought about this much poor service from your courtyard Marriott hotel raipur.Sorry to say I will never recommend your hotel to anyone.Big name cheap service.

Pr
Review №99

Food was so bad.... Not imagined at all. I was excited for the lunch . My all office colluege were disappointed too

Ra
Review №100

Wonderful experience and hospitality. Loved the experience and food.Buffet is amazing with great variety of dishes

Information
100 Photos
100 Comments
3.4 Rating
  • Address:NH-6, Labhandi, opposite Indira Gandhi Agriculture University, Raipur, Chhattisgarh 492012, India
  • Site:https://www.marriott.com/hotels/travel/rprcy-courtyard-raipur/?scid=bb1a189a-fec3-4d19-a255-54ba596febe2
  • Phone:+91 77143 30000
Categories
  • Hotel
  • Indoor lodging
  • Meeting planning service
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