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Tvs Electronics Ltd
103, Jewel Square mall, near taj blue diamond, Pune, Maharashtra 411001, India
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Aa
Review №1

Nice n helpful staffQueries handeled properly.....Timelines followed....Just one thing to be improved is the wait time and should provide proper tokens to people

Ch
Review №2

Very Bad...Dell ka laptop service center hai...But dell ke part nahi milte vaha pe.....only they take service charges without doing anything....Nice business strategy

UR
Review №3

The wait time is a minimum of an hour . They won’t provide for service if you do not purchase from them , how shameless of you . Very very costly. Do not go ; it is a waste of your time

Su
Review №4

Dell laptop checking fee is very high, instead of go to local laptop repair shop near Raman bagh chowk.

Sh
Review №5

Service is good and they responded very well, and kept their promise of delivery as they said

KA
Review №6

Gave my ASUS laptop for service. They took 800rs service charge without solving any of my problem. Dont pay until your problem is solved. I contacted the customer care of ASUS, they said that they were not supposed to take 800rs. This is a scamming centre.

Sa
Review №7

Best TVS service support instant replace new keyboard

Om
Review №8

Service is not good,Need to change company policy.Difficult to claim warranty for end user customer

ro
Review №9

Neq bose service center

AP
Review №10

Dont ever go to this TVS Electronics Limited service centre.........This is the worst experience of the worst service centre is in Pune the staff is not even skilled and they dont even know the model number name of any of the laptop they dont know literally anything and I am fed up by the service so please guys dont waste your time and dont even go here

Tu
Review №11

Good service and solutions to all your electronic device

Sh
Review №12

Very good and responsive staff. I got my dell laptop serviced from here and yes indeed they provide genuine authorised service. Specially Er. Nitin Pawar who personally did my laptop servicing is good person. Highly recommended store to get your Dell laptop serviced.

Sh
Review №13

These people dont receive call, They do not call, They dont inform by email or sms about status of my laptop. I gave my ASUS laptop on 22nd Oct These people told me that they will inform me in 5 days, today it is 4th Oct still they that neither called me nor tried to contact me by any medium. When i am trying to call them it showing busy always. Worst service ever.

Sa
Review №14

Resolution given but Dell sells and services are poor Store not said me laptop under basic warenty

Ma
Review №15

Not own parking. We have to pay parking charge. Overall customer service is good.

vi
Review №16

The only place in pune where HTC mobile service center is open.

Pr
Review №17

Professional service was provided, one of the best service center in Pune

Sh
Review №18

Dell and Mi service centre

Ha
Review №19

Very nice and kind service

Ta
Review №20

Servicing based on coupon system.you have to get a service coupon first.The person at the counter was too slow at working.Pixel phones are also serviced here

Ve
Review №21

Great Customer service, resolved issue promptly

Vi
Review №22

All in one service centre.You can bring your laptop, mobile, trimmer, printing devices, other electronic stuff here. Specialists for all types of repairs.Take a token and enjoy your free time, they take little longer to attend you. Sometimes problems may not be resolved. Be clear and specific about your problems and verify it while collecting your device.Staff if very helpful.

Ke
Review №23

Good and prompt service. Staff is decent and they are communicative about technical issues. They accept online cards payment and so is convenient. Usually its not very crowded but waiting time could be from 15-45 minutes since every customer depending on their issue takes a lot of time.

SH
Review №24

Good place to repair your electronic products... Its having less waiting time..neat and clean environment... Staff is disciplined...

An
Review №25

Its a good store. The staff deals with customers very professionally and politely

Te
Review №26

Irresponsible Employees

Sa
Review №27

Customer service is good

R
Review №28

Excellent service for the customers. But you will have to wait in a long queue before you get attended by the attendee.

Vi
Review №29

Best place for servicing of fell laptops, but the things is they are accepting only NFT transfer atleast tehy should have google pay or paytm. Else they have clean place and nice employee which help you and resolve your problem.

Om
Review №30

Pathetic, poor, waster of time, no competent person for google mobile. Not even worth of 1 star, they kept mobile at 4 PM, told me to go, it will take 2-3 days for diagnosis & called me at 5PM same day & told that motherboard, power button, screen display, all faulty, charge is around 25K, they charged me Rs 300 for diagnosis, I myself repair my mobile in just 2.5K...Its working fine from last 6 months...

Bi
Review №31

Pathetic staff..totally useless..Dont visit this place ever...i purchased a new Samsung J6 handset from seasons mall for my wife . The phone gave problem since first day. It had problem with mike.Since i was not available my wife approached this service center and told them to thoroughly check it and if the problem is not solved then give her a new handset.This is within 14 days of purchasing the phone. They kept her waiting for more than 2 hours with my child and kept on checking the handset. Then they told her that they will check the phone thoroughly for 2 days and solve the problem. She left the service center at 3:10 pm and went to the restaurant next to the service center to have lunch. At 3:15 they messaged on the alternate no she gave that the issue is resolved and she can collect the phone. First of all why did they message on the alternate no and why not on her number. Secondly , the problem was not resolved in 2 hours and when she left the place..how did the problem get resolved in 5 minutes...So pathetic service..Useless staff..Samsung gives the worst service.

Ga
Review №32

10% supportive people no co operation

Sa
Review №33

This service centre phone has only one contact number and is never reachable. We get a message, this phone does not exist. This was reported while I visited but reaction was cool and reacted saying this happens sometimes. I tried more than ten times in last two days but always get a message this phone does not exist. What else one can say, forget about the service. Disgusting...

Ak
Review №34

Worst service

Sa
Review №35

For dell its best.. helpful dell person.. didnt remember his name though.

ज्
Review №36

Tvs electronic has official service centre about Leeco , Xiaomi, Lenovo, One plus.Tvs electronic service has good. Problem solved has a earlier. Provide a good service for customers. And some accessories are available in centre as like Adapters, usb cable, battery,etc....

Gi
Review №37

Had broken screen of newly bought mi max2 . Got replaced at this place very conveniently at a decent price . Very helpful staff !

Ak
Review №38

Bad serv....I am having speaker prob with my m8They told me that we dont have spares for htcM8 company stoped the service of this modelBad thing....

Dh
Review №39

Staff was courteous and solved my Dell laptop issue in a day.Pro Tip: Vist the place at 10 am, there will be no crowd.

Ni
Review №40

The service is great and the wait time is nothing.

Ga
Review №41

Totally unprofessional. Once laptop and payment is given, they promised to give laptop back after 21 days. And its two months now, they are still saying that, parts of laptop are coming. Very very pathetic service. I suggest not to do payment before service.Centre of looting people.

Ka
Review №42

They Dont have Dell AUTHORISED service center.And they are not even bothered to update that information.

Ru
Review №43

Polite and respectful staff.but problems dont get solved here . I went for my pixel phone problem with speaker and microphone. They were suggesting me to change the whole mother board which is around 15k.

Wa
Review №44

Service is great , please call them before hand for availability of spare parts .. i also recommend to do a HTC diagnostic test before going here ! Service time is 15-45 mins

Ju
Review №45

Good olace

Vi
Review №46

R U a Service Industry ? Very bitter experience with the service. I was told, the repair of my device will take 4 to 7 days and the charges were (as mentioned on receipt, written by hand by madam attending the counter) too much. That madam on counter no 3, Pooja, was not attentive and twice or thrice she yawned in my front early in the morning, If possible see the CC tv footage. She didnt bother the availability of parts of deviceTo my surprise I got a message in the evening that my device is ready. How is HTC going to improve the services. It was disgusting,The person on phone was very humble, polite and courteous, I think it was Mr Ilias. At my request I was not allowed by this lady on counter Madam Pooja to meet him.

Av
Review №47

To replace a laptop charger need to make multiple trips inspite of this clearly being a product quality issue. Pathetic customer service.

ma
Review №48

This place is at First floor not at 6th floor.....go by staircase and u will find HTC logo at right side....Service is good....They atleast listen to us whats our problem ....I dont like the cost of repairing as it was too high ....Rather id buy a new phone ...

Am
Review №49

Better

R.
Review №50

Excellent service... One stop solution for your Dell and Mi products..

Vi
Review №51

There is no enquiry desk..You have to take a token wait for your number only to find parts are not available. So much of the time is wasted in the process.

fu
Review №52

Worst reaponce un professional approtch

Ab
Review №53

Correct address but wrong location pointed out by google mapsDont follow other wise will land up at wrong place

De
Review №54

Very highly priced compared to service.. Anyway service is quick for which two stars

Ma
Review №55

Slow Service but satisfactory good

Ka
Review №56

Superb Service

Am
Review №57

Not so trust worthy. I would prefer other options

pr
Review №58

Good food at a remote place but very expensive

De
Review №59

The staff was helpful and co-operative

As
Review №60

Staff is good and had a great experience.

MO
Review №61

ZERO NO. FOR SERVICE CENTER . HIDDEN CHARGES APPLIED AT A TIME OF BILLING, EVEN TO CHANGE A PART OF 100 RS, U HV TO PAY 691 RS AS A FIX CHARGE. SO NOT RECOMBDED.

Sa
Review №62

I do not the quality of service but committed time by HTC service Center is really too long the service center people think that the Mobile user who buy expensive handset like HTC will have spare Handset and can use as standby till days the service center keep Handset of user really sad to see such class of commitments from from Service Guys of Well known Brand Like HTC .

sa
Review №63

Quite helpful and curtios staff

ab
Review №64

Good place for repairing handset and laptop

Ph
Review №65

Interaction with the customers is not upto the mark and are not friendly

Am
Review №66

Good, sincere service. I was happy with the work I got done.

YO
Review №67

Worst experience ever had, just to change battery they will take your phone for 8-10 days. pathetic...

Vi
Review №68

Very bad service for trimmer. Use duplicate material.

bh
Review №69

Can anybody share with me their contact number.....it looks like i am lost

Ni
Review №70

They took more than a month to replace back cover.

Vi
Review №71

Good service for dell laptops.

Ga
Review №72

Dell service also available here with MI.

शे
Review №73

Very very wrost service center, charging extra charges more than 600 rs without any primary intimation as a servicing charges, so beware of it

Na
Review №74

Bore not done properly

Su
Review №75

Very quick service and have token based system.

Am
Review №76

Authorised HTC service center

Sh
Review №77

HTC Mobile Service Centre Pune.

fa
Review №78

Best place for htc phone servicing

bh
Review №79

Good service

Ga
Review №80

Well communication and better understanding of users concern.

Ro
Review №81

Worst service center for HTC . The way they talk to customers😠😠😠😠

Tu
Review №82

Good

Sh
Review №83

Good service

Om
Review №84

Best service provider

Vi
Review №85

More long go to services center repair

Sa
Review №86

Good range of products and services ..

Ra
Review №87

Fast Service

Al
Review №88

Good experience

Pr
Review №89

Google pixel repair, good experience.

Sh
Review №90

Not bad service at all

Na
Review №91

Nice and fast service........

Pa
Review №92

HTC mobile phones service centre

SH
Review №93

Job well done

Ka
Review №94

Very bitter experience with the service.

ra
Review №95

The shop here is closed and it should be untagged

As
Review №96

Nice service center

bh
Review №97

Poor service of HTC

Na
Review №98

Token machine doesnt works...

Se
Review №99

Good and fast service

de
Review №100

Excellent service.

Information
51 Photos
100 Comments
3.3 Rating
  • Address:103, Jewel Square mall, near taj blue diamond, Pune, Maharashtra 411001, India
  • Site:https://www.tvs-e.in/
  • Phone:+91 20 4004 0056
Categories
  • Electronics repair shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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