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Oakland Harley-Davidson
151 Hegenberger Rd, Oakland, CA 94621, United States
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Er
Review №1

The best! Excellent service department experience. One of the best HD dealers around.

Pe
Review №2

Service dept did not state over the phone they dont replace inner tubes without buying a new tire. Had to find out when I got there. No need to act arrogant about it either. 3 stars only because the parts guy was old school cool using catalogs and sold me an inner tube. Brought me wheel elsewhere for service.

Ge
Review №3

Love the service and the work Ive had done is top notch!

C.
Review №4

Service department has arrogant and unspethic service representatives. You feel like they are there just for a pay check. You may get one person out of the few that works there helpful to you but over all they pick and choose how and when to be of service. Ive experienced far better service at other Harley-Davidson stores. Dont get service from here if U can help it.

Je
Review №5

Great experience buying my 21 Fat Boy at Oakland HD! Vinny and Bobby Lee were very cool and answered all my questions! Thank you guys!

Tr
Review №6

Nice layout. Salespeople very friendly. Welcomed as soon as walked in.

Jo
Review №7

I connected with the staff right off the bat , because they were so nice and helpful.😁

Ro
Review №8

Been goin here since i bought my Harley from them. Great staff, great environment, and good deals. Thanks Oak HD.

Gi
Review №9

As always super customer service and very pleasant to talk too. Purchased my fist Harley Davidson here and continue to go back for such an excellent job with customers. Keep up the great work. Stay safe and strong..

P
Review №10

I purchased 2 motorcycles at this dealership ... always friendly, with a smile in their face. Best part of making a deal; they don’t push for the extra stuff (extension warranties, coverage, etc.) they go for what you want and need. They’re open to listen if you have concerns about your purchase.

NA
Review №11

It was a big store and very clean the sell men where very nice 👍🏿

Su
Review №12

Excellent, well equipped location. Very clean!Great customer service.

Ni
Review №13

Dennis the person at the service center is great. He continued to keep me informed about my bike and had great customer service attitude.

Pa
Review №14

Place was clean bikes look great sales people were very helpful what more could you ask for

Dw
Review №15

I strongly recommend this dealership to anyone looking for a Harley Davidson. Even if you dont live in the area, I would recommend going out of your way to purchase your motorcycle here.

Em
Review №16

Great test ride! Good conversational staff. No Pressure!

As
Review №17

Favorite harley dealership of all time. Always deal with Justin at parts. Thats my guy.

Da
Review №18

Kevin in parts was awesome. I showed up just at closing, the door was locked. I figured oh well Ill come back tomorrow. Went back to my bike , and the opened need a part? The man said, I do as Im walking in the door women pulls up, are you guys closed? Yes mam. I get to the parts counter, Kevin is wrapping up his day, what can I get you? I tell I need 05 1200 exhaust gasket, I swear on a stack of bibles he turns around, and someone hands him the gaskets like they were expecting me, I didnt call, I droped in on a whim, cuz I was just passing by, but really needed the gaskets. I asked him if he read minds on the side. Any rate I was in and out, in about 3 min. No lie. I went outside, looked at the building, yep Oakland Harley-Davidson. What ever you guys have done to change, Im liking it and keep it up. If I could, I would give you more stars. Thanks for the awesome experience.

Ri
Review №19

Bought a Harley from them, they did not negotiate - I even got a warranty on a used bike. I really wanted it and I just went for it. If I could do it again I would probably buy used. BUT - with that said - I am glad I got from Harley so I knew the bike would be sound.No complaints on the bike - very happy. Also had a battery issue, as one does. The battery went bad, originally they told me they wouldn’t replace it.With that said - I did get in touch with the owner and he was able to help resolve the issue. I would recommend this shop over other shops I’ve heard about.

Hi
Review №20

Oakland HD has great staff and are very informative and willing to let a first time Harley purchaser ask lots of questions. Will continue to stop in and purchase future accessories.

Ku
Review №21

Big Thanks to Ruben in parts, kept my weekend project on track by going above and beyond! I appreciate you!

Tr
Review №22

Thanks to Vinny, Tach, Seth, Yoni & Jaden, all my dreams came true...OAKLAND HARLEY DAVIDSONS staff ROCKED

Te
Review №23

Very Nice Workers ..Helpful & kindLove the Atmosphere

De
Review №24

Cool engaging salespeople friendly very helpful.

Ja
Review №25

Ill be back in the summer to upgrade A little bit bigger bike

Jo
Review №26

Very friendly and not pushy sales! I will be back to this dealership 😉

Je
Review №27

Great people work there good great service

RA
Review №28

Great Staff, Friendly, Professional and helpful and just down to earth people with the knowledge & exp to set you up on anything Harley Davidson, New or preowned, Helmet, Gear, maintenance or taking your Harley to the next Stage They can Help you by keeping your bike nice & tight and running right , Thanks Oakland Harley keep up the great job.

Br
Review №29

Always have the right stuff very helpful staff they have the best selections if many different parts and upgrades and drama free store

Mi
Review №30

Great help at the counter not too thrilled with the mechanics skills..

Ro
Review №31

Yes u will see me, as soon as Jesse calls me and tells me my FXR is ready for pick up, lol, oh did he show u a pic of my shortster,1972 - AMF HD

cl
Review №32

Its in the City I currently live in. They had the gloves I needed to match my jacket. Unfortunately Harley Davidson the company doesnt care about their merchandise, because most of their items are All on backorder 😠😤😡🤬 Nationwide.. Nothing due to Covid-19.. Neglect. An inside source gave me the 411.

Ch
Review №33

Beautiful! Large, spacious, smart and courteous staff.

Mo
Review №34

Huge harley Davidson dealer with bike rental within the shopVery friendly staff

Mi
Review №35

Ive had all good experience so far

Wa
Review №36

Great support from their staff. Clean. Great place to ride, get a ride, or just to ask questions

Ma
Review №37

Great selection of merchandise, service and sales staff are excellent! Our favorite Harley dealership!

An
Review №38

Nice bike very helpful salesman David thanks

Do
Review №39

A very knowledgeable group of people. The staff is also friendly, respectful and helpful. I was told by other Harley-Davidson, and motorcycle repair shops that they couldnt install my Scorpio Maverick motorcycle alarm system. But Oakland Harley-Davidson said it wouldnt be a problem.

jo
Review №40

Had a great stop at Oakland HD and picked up a couple parts.The staff were good people and helpful and there was a ton of parts, gear and accessories to choose from.Definitely recommend stopping by for a shirt, parts or to get a new Harley for your garage!

st
Review №41

Great people and service dept

CC
Review №42

Bought a few bikes here already. Realest people out here. Seth and the staff are hella cool. Ill always shop here.

Ad
Review №43

Huge inventory and awesome customer service. I am not from the area but I will definitely check this stores inventory before my next purchase.. tha is Chris for all your help

Ph
Review №44

Shopping gor the new 2021 street bob. Found my dream bike. Ay harley of oakland.... White with blckfade number 1.114 milwalki 8. Badass.

Fr
Review №45

If there was a negative star this dealership would get it. I purchased a Harley from this dealer ship from Gina and GM even helped Seth Magley. I got my Harley in September 15th 2020. I have still yet to have registration and plates for my bike. I have done everything they have asked of me and I keep getting told that due to covid and holidays there are delays. I work at a Toyota dealership and have seen my customer get there plates in way less time. I also have friends that have gotten bikes after me that have there registration and tags with in weeks of filing. This dealer ship does not care once you walk away or drive away they have made my first Harley experience a nightmare and I unfortunately cant ride my bike. I wish I never got a bike. I wish I never walked in that dealership. it is now going on 6 months February 4th my birthday and I cant ride my Harley. Thanks Oakland Harley

Br
Review №46

Awesome HD dealer in Bay Area

Ch
Review №47

I’ve been visiting this dealership over the past few years and have always had a 5 star experience here. The parts and service team are top-notch and are very knowledgeable. The service department does excellent work and are a pleasure to do business with.The sales team is one of the nicest groups of people I’ve ever interacted with in this type of setting. I’ll definitely be purchasing all future motorcycles from the folks in Oakland and I highly recommend them to anyone looking to buy a Harley-Davidson motorcycle.I’d give the whole operation 10 stars if Google would let me. They are the best in the business!

Sa
Review №48

Great store with great selection

Jo
Review №49

Always great to have many motorcycles and I bought one a soft tail heritage.

Mi
Review №50

Very helpful staff knowledgeable and efficient

Al
Review №51

My partner and I both purchased bikes recently from HD Oakland and both had great experiences. We both had never had Harleys before but Seth was welcoming and answered all of our questions. He wasn’t pushy which is always that we expect but it was a great and easy process. We are so happy with our bikes and the entire staff at HD Oakland. Highly recommend!

St
Review №52

Staff here were super friendly and accommodating. While waiting for financing to go thru we were treated to a tour of the entire facility and offered refreshments. Big showroom floor with plenty of bikes, parts, clothing and they even rent motorcycles. Go here to buy your new ride!

Ma
Review №53

I drove through the parking lot and saw sic Harley Davidson Unfortunately at Im not ready to finance one side drove back out of the parking lot in Winter my Union home paid my Union dues

Gu
Review №54

I dont write much, but today I have to share my experience at Oakland Harley Davidson. I came in close to the closing time today to pick up a helmet and a jacket. I can say for a fact that this place is special. I was helped by Liesl and it was great. The whole place from the selection of bikes and clothing is top-notch, there is so much to see. Will be taking my Fatboy for service there from now on for sure. Thanks!

Ro
Review №55

Knowledgeable people!

Te
Review №56

Need you ask? Its HD of Oakland. Its huge and they have a lot of bikes. Got some really clean used ones also.

Me
Review №57

Told them my price range and the purpose for the bike. They got me excited about a certain model and then boom the bike is close to 17000. I would understand if had been 2k over my range. I was going to cash out too. My fault for thinking people were honest but in the end I will get what I want. If youre a new rider I would not come here. They just helped make a decision and go for a Zero bike. Thanks Harley. :)

Q.
Review №58

They sold me the wrong part. Now I have to go back to Oakland from San Jose. But I am sure that they will current the problem. When they do they will receive 5 stars. But until then they get 3 stars 🌟

De
Review №59

I love this place! very welcoming! great selection and number 1 in customer service! The best part about this place is hands down the service department check them out!

Ju
Review №60

Had a great experience at Oakland Harley Davidson - the staff was knowledgeable, friendly, and treated me with respect. They allowed me to test ride the motorcycles and did not pressure me into purchasing but were very open with the process once I decided to make the move to buy. Seth and his team were great to work with. Immediately felt part of the HD family.

ci
Review №61

Nice clean and friendly but building inside and out was industrial and not warm and comfy feeling.

Jo
Review №62

The Harley Dealership on Hegenberger in Oakland is top notch. I met with Brian on the sales floor today and he was very helpful and knowledge. I highly recommend stopping in and checking out some bikes or picking up a last minute Christmas gift like I did.

Ch
Review №63

Always been good to me, just sayin

Wa
Review №64

1st visit to the store, shopping for a gift. The store is well stocked with merchandise, very clean and very helpful friendly staff.

Br
Review №65

What a great dealership!!! With a group of hard working individuals. I couldnt have asked for more. 2020 lets go

Jo
Review №66

Always a great time at ohd came in to pick up a few parts and to check out the 2018 soft tail dyna lowrider what a beautiful motor scooter this is best stock bike Ive ever road

Ma
Review №67

Love them they always friendly welcoming and have great prices

Ph
Review №68

They did whatever it took to make me happy....Of 6 of my Harleys... After wrenching on it with a couple of upgrades. I can say. The have made numerous improvements throughout the bike from past years. This has been a joy to ride.

Fa
Review №69

Best place for urban harley clothing

FS
Review №70

Thank you to all the staff that helped make my purchase easy and smooth!! Shoutout to Gina, Rob, Seth and my ladies back in apparel!!! I am happy with my bike and cant wait to visit again with Playboy Slim!!!

Bo
Review №71

The parts department was great

al
Review №72

Great place , with a huge selection of bikes!!

Ad
Review №73

Awesome experience at this dealership. I will definitely be spending my money at this location. If buying a bike ask for Mel & Vinny!

PR
Review №74

Hands down best Harley dealership I have set foot in. From professional service and knowledgeable staff, they also have a great selection. Fantastic on all levels. I recommend to all my friends.

Ry
Review №75

Super helpful staff

La
Review №76

Had a fantastic experience, rode many bikes and finally settled on a 2016 Road King - love this bike. It’s a head turner, but then most Harleys are, Am I right? The sales team was super cool, loved working with them. Bought my bike from Tach- sorry on the spelling brother! He was awesome - we rode a few bikes had some fun. Highly recommend Oakland HD, I’ve been to others, they don’t match these guys!!.

Th
Review №77

Awesome showroom. The guy who helped me at the parts counter was friendly and funny. The young lady in the apparel department was super helpful and sweet.

Do
Review №78

Awesome service and very proffesiona would give 10 Starsl

Pe
Review №79

Everyone here is so friendly and helpful! Well stocked merchandise. Love visiting!

Tb
Review №80

Everyone there was totally helpful start to finish! Mel was very cool to work with no pressure and very informative. I’m a happy customer!

t
Review №81

I feel compelled to write a review. im not paid or bribed in anyway. Im just darn pleased with repeat service and support from Mike in parts. Thank you and your team for making Oakland HD great.

Ji
Review №82

Amazing Dealership! do not waste your time going anywhere else this is this BEST Harley Dealership ever!!

ma
Review №83

Lots of flyers in the mail, emails, and phonecalls. Enough to want to give false info when purchasing. Service is as you can expect from a high end service shop, pricey and slow.

Ma
Review №84

Great place to see new and used bikes. Very helpful asked me questions to see what I would want then showed me different ones that I might like. Very Helpful and Courteous.

Ro
Review №85

Stopped to do a little window shopping. Good selection of new and used motorcycles. Spoke with Jim Marsh in sales. No pressure. Good knowledge of the product. Nice facility.

Do
Review №86

They took care of my issue with ease, I appreciate theyre work ethic! Greg in parts took care of me, good guy 👌🏽👌🏽!!!

Ga
Review №87

Need to hit the lottery for that

Sk
Review №88

Nice location

Da
Review №89

Super nice staff. Made buying my first motorcycle a breeze.

Fr
Review №90

Staffs are friendly. They tend to your needs and requirements. 👍👍

Ja
Review №91

Nice bikes, walked around two bikes for 15 minutes and was never helped, greeted or checked on. I was the only customer in the store. Looking to buy a roadglide limited. Ill take my business elsewhere.

ge
Review №92

I favorite place to shop how can you go wrong that Oakland Harley Davidson sales, Parts ,, service , clothing. And everybody that works there are great attitudes perfect smiles always willing to help what can I say.. Actually I cant say enough

Ad
Review №93

Always an awesome experience!

Me
Review №94

Everyone who works here is genuine. The first time I ever walked in I was thrown off by how happy the workers looked. Why go to any other Harley when you can talk to real people who value diversity?! #hellaoakland

Sp
Review №95

Just bought a 2019 Fat Boy from them. The entire experience from start to finish was awesome. Great staff. Great store. Thanks you guys!

Ch
Review №96

Excellent service department experience, Jayden took care of my bike no problem

Da
Review №97

Was sold the prepaid maintenance program and was never fully informed. They were closed and the finance person quickly told me what and where to sign without explaining completely. As a result my PREPAID maintenance program has expired and I only received 3 out of the 6 PREPAID SERVICES because I dont put a ton of miles on my bike. I was told its my maintenance program and I can use it anytime the mileage says its due. Never explained it expired, never explained it is through a 3rd party company. I will be consulting a lawyer and will see Oakland Harley Davidson in court. I should either get a refund on SERVICES i didnt receive or honour the god damm PREPAID SERVICE PROGRAM that they sold me

Je
Review №98

Oakland Harley Davidson is a great team

Ja
Review №99

These guys speak my language. The first mile of the biggest super bowl parade ever will start here on the back of a Harley. I guarantee it. I guy name GARCIA works here... So, come on, I will never go anywhere else obviously. Done and done. Im going to sell the FRANKENSTEIN Harley special back to them for a lot. Then buy it back and sell it for parts. Allow me to demonstrate.

Ta
Review №100

Great customer service. Very nice selection of biked on the floor. Wide range of open hours so its easy to drop by. Including Service Dept hours.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:151 Hegenberger Rd, Oakland, CA 94621, United States
  • Site:/url?q=http://www.oaklandh-d.com/&sa=U&ved=0ahUKEwi44YfpueLuAhWMVTABHddwCDMQ61gIwTooEDCnAQ&usg=AOvVaw0h4cA4vEfaXxUDJRbgUtEe
  • Phone:+1 510-635-0100
Categories
  • Harley-Davidson dealer
  • Motorcycle dealer
  • Motorcycle parts store
  • Motorcycle repair shop
  • Motorcycle shop
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:9:30AM–5PM
  • Thursday:11AM–5PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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