Service is good and fast… the location of this outlet is good coz there is a parking right outside the store and we can enjoy in our car…. the only thing i need to comment is that they don’t provide bills! I understand they want to Go Green & save paper, but invoice is still needed for a customer to understand what is being charged.I have asked for it and due to rush they have forgotten also.. It should be a habit to issue bills to customers at the time of payment.
Unnecessarily over expensive food and very average interior with zero luxury ambience. Had only one non-veg item and most other options from the online menu was out of stock. Had to settle for a chicken packet, a tiny red velvet cake and a basil cheese sandwich which couldnt have been smaller. Im appalled at the size of the portions. The frappuchinos were average at best and the cappuccinos were simple horrendous! Never tasted such poor hazelnut cappuccino in my life!! Worst coffee ever. The upper seating felt detached from the service counter as we had to walk down and up multiple times for self service. In Europe, all the Starbucks Ive visited are 30 times better. Worst experience ever for shelling out 2200/- and having practically ant size servings of food.Pros: The staff were curtious and polite and the covid protocols were maintained by spacing out tables. Free parking. Sanitizer and temp checks.Cons: Over priced, no value for money, no luxury feel, very average interior, detached seating, small servings, very small portions of food, menu out-of-stock for most items, bad coffee
Great place to have coffee , munch some mouth watering snack and purchase Starbucks goodies....I always love going ....
Starbucks one of my fav place for a cup of coffee.And New York Cheese cake is one of the best thing you can have
Good place in red of variety of food and they ensure the customers are safe so even if no one is at the door they will stop you before order and check the temperature and give sanitizer
Starbucks Newtown is my favourite outlet in Kolkata because of its unique design,two floor outlet, environment and most important employees of this outlet are awesome. all employees are very friendly and honest they work very well their passion about customer connection is very good. I love this store.
Starbucks is Starbucks and there is no doubt that it does justice to the cost of the food. Coffee was great and snacks was kind of good. Some of the things like a coconut thins they give was unexpectedly awesome. I would prefer anyone to visit the new town starbucks.
Nice food, good environment. Ample of parking spots 😊🍲🍲👌
I went there with my family, masks, sanitizers et al, on a weekday just to break the monotony of the lockdown life and to maintain social distance. Most of my experience with Starbucks has been in form of takeaway coffee but I chose to sit in this time to experience the warm notes of brew in the air. The rainy weather accentuated the effect. It was special not because this was my first time in a coffee shop but it was the first time after I regained my sense of smell after the you-know-what. So even my simple cup of Latte gave the message of we will survive.
One of my favourite coffee shops. But it just one coffee that I like.
The masala chicken croissant is always my first choice. Its gets soggy towards the end of the day, but still tasty as hell and goes very well with a chocolate cappuchino!
Nice place to hangout and relax. Must try frapechino Coffee
Yuckkkkk... I will never be willing to visit here and drink Powder milk with hot water again!!! Worst experience ever...
Extremely poor service. Had to wait 10 minutes to give order and another 30 minutes to get it. There is no table service even though most of the seating is upstairs. Foo/drinks are ok.
Very good place having adequate watch for display, very good staff behaviour.
Ambience is great, cafe is very much well maintained with full range of Starbucks savouries , desserts and coffee s.I enjoyed my time spending there .Definitely recommended 👌
Nice food, good environment, ample of parking spots 🍲🍲😊👌👍👌🍲
Courteous Staff... Good atmosphere
Good service, good options for late night snack or coffee. Is the only nearby decent place open till 11pm, so thankful for its presence
Quite expensive - a regular cup of hot chocolate costs INR 268!Spacious area... Courteous staffs... Clean & well decorated interiors
Great place to sit and work if youre into it. The second floor has more space to sit for larger groups.Good coffee!
Lovely cafe with a beautiful green view from both upper and lower levels.Service is as good as other Starbucks, fast-professional-helpful.Appropriate hygiene & sanitation measures.
AMazing hangout place. Their coffee is my favourite. Caramel Java Chip and Strawberries and creme are a must to try. Great falvours are amzing cookies. the red velvet cake is just fabulous and always remember to ask the person whats special today. You can even ask them for a shake which isnt on the menu , but can be made, especially for you.
Nice place to be and work, a little expensive but for occasional work sessions a nice place.
The snacks quality we ordered was good but coffee could have been better..It was not grt
A large variety of the food menu is available at this branch of Starbucks. Wonderful food and wonderful coffee! What more coukd you possibly ask for! Definitely recommend this place for anyone visiting Newtown.
A place for superior quality coffee, but its more costly than CCD although quality is almost same.
Worst outlet. Careless staff
This is not a review for Starbucks but the staff in Starbucks Newtown. They are amongst the best I have experienced till date, they will not just remember you by name and always greet you with a honest smile. They will remember your preference and will not ask you the same question everyday but will serve you your exact drink just the way you like it. They take their customer service to the next level - eg, I took my coffee and accidentally spilled it inside my car, went back in to take some tissue for cleaning and to my surprise two staff members came out with cloths, water and tissue to help me clean the mess I did in my car. I didnt even ask for it and yet they did it - something they are not even expected to do. What do you call it? Going over and above exceptional customer service. Kudos to the great team at Starbucks Newtown. A special shoutout to Pushpanjali and Puja.
Good but need to have more service
Clean place with staff that responds very well.... I liked their policy that if you do not like your coffee then they can change it... I had choclate hot coffee liked it very much.... Beautiful place.... Coffee worth price...
The staff are courteous....food I need not comment as it is Starbucks.....clean place n love being there
So so quality but a real high price. I mean not a worth spending so much .
A really cozy and calm ambience, loved the coffee.
Love this place. ❤️
Awesome ambience. Items are bit pricy, though. However, that is expected from Starbucks.. coffee is great, lot of variety.. food is very tasty..
Good ambience and perfect experience. Although I would request the Kolkata Starbucks stores to stock on the Been There cups for Kolkata. It was kinda funny that they had cups of Mumbai but not of Kolkata.
This outlet has among the best presentation , ambience and service. The store manager is a very nice and friendly person and makes the whole experience even more enjoyable.
Nice place to go.Limited no of car parking .around max 20 cars.But for bikes enough place. Best way to enjoy.Take coffee and get outside on road .Sitting inside the shop is quite boring
It was ok. The coffee was nice but did not meet the expectations as per price
Amazing place to visit ... staffs are really really good and helpful specially Mr. Ravi.. quality of food and ambience is amazing ..keep it up..Only one negativity - to much mosquito..
Good Hygine and sanitation protocols maintained. Only problem is ordering area is small and little congested. If they mandate phone ordering from outside it will be great. Quality wise no issues
Best for Coffee with great conversation...
Good ambiance and a very good location for the store. Service is good, the staff is very friendly.
All time favourite..best cofee in town.
Very nice place , good staff.
Absolutely perfect attention to sanitization and maintaining distance while orders. Could not be more happy. The coffee and carrot cake were a delight.
Loved the service. The beverages are super awesome!
Good place for friends gathering
Go there for Tata products and services, Titan store with great collection and very good service on Titan watches. Chroma store with lots of electronic products and competitive price. Free parking with plenty of room and Starbucks in case one wants a bite or coffee. Perfect place to shop and snack. Tanishq store is there as well which becomes crowded on Dhanteras and you need to stand in queue to buy gold. Not crowded in normal days. There are no other restaurants or shopping places on walking distance, Axis mall and Central on a 5 mins ride.
Fairfield Rajarhat starbucks is the best quality in all the outlets in kolkata
Request.......Please make the cold coffee abit thicker ,
This is one of the greatest outlet of starbucks what makes it more special are the staff who are extremely helpfull and knowledgable and friendly and professional aswell in nature. Have to mention one name Mr MD Bilal. Who has helped a lot during our last visit. Will again visit very soon.
The croissant was amazing 😍
No need to write review for this but still doing it , its awesome and the best part of this Starbucks is their mezzanine floor , order coffee sit and chill, its pandameic time, they have all the safety checks
Good experience. Very nice place for Hot Coffee and various snacks.
Staff made a lot of noise. Missed the usual ambience of Starbucks. They need to be more on point with the orders as well.
Cash counter guy serving food with the same govle use for take money. Its very unhygienic especially on pandemic
Similar to what other Starbucks have to offer what 2020 brings is less seating capacity..
The same amazing quality of food and service as I found in the US and other international locations. Good to see more and more Starbucks coming up in India.
I am a big fan of Starbucks coffee,Gave 4 stars because of slow delivery , but coffee is amazing.
Only 2 storey Starbucks I have visited....nothing much to say....Name is enough
Nice place for chilling
Very safe and hygienic. Checks temperature and now has the Christmas blend (which is amazing)
Extremely bad taste of coffee.. full of foam, no smell or taste of real coffee... Price is unnecessarily high given to the product or service they supply. No chairs to sit. No cordiality of staffs.
Cappuccino with hazelnut syrup is unparalleled. The place can be kept tidier . A feedback was given to the store manager .
Not bad, a bit cramped in terms of space but the service is good
Liked the place, being in Newtown its kind of less crowded so thats good. And moreover the store is spacious
I am loving it.. With lots of coffee tasted
Great place to hangout.
I had ordered for cookie for my daughter n instead of that they gave me croissant. After reaching home I discovered it n had a tough time with my daughter. This sort of carelessness is not expected from Starbucks
Support staff is very promt to give their services .They are very much customer frindly.the taste of coffee is awesome and you will feel extra energy.