Since they informed us what all is needed..It was a quick and efficient.Should be followed by other government offices...

Just not helpful at all compared to Kolkata and Bangalore.The guy(security)at the entrance actually directs you to agents standing outside,who are ready to make money on you.So basically we have no access to advise from the FRRO in Delhi

Money hungry People. I had 2 times this experience.😡 If you are asking for help. Forget it. You are waiting long time.. in Airport. They are looking you. You are like Criminal People. Every single time. I had this experience.To be welcome people. I feel every time. What are you seaching here in India?? I LOVE India. I m feeling home in India. You can not belive FRRO. That all about. Its Simple

This is a place where foreigners visit. They take an image of Indian govt offices and behavior from there. It needs utmost attention in terms of facilities. Take your own chairs guys since they dont have only 4-5 chairs outside for the visitors to sit, so the visitors who are mostly foreigners wait standing. Wait time per person is around 30-60 min. Out of my 2 visits, once I even saw the visitors frustrated and shouting at the doorman for not being attended for so long. Not a big fan of the place. Even in front of me an employee lady did mistake 5 times in writing 3 lines of address. Still I am giving 3 stars because the employee who handled my case was polite and I got the OCI in 4 months(covid times). Keep in touch with them through calls atleast on weekly basis to take updates on your case.Best of luck !

Rude and mannerless staffsI wonder why this office was opened if there is no any help for foreigners.

You guys are living in stone age.Especially the ones inside responsible inside the office.

Rude People and terrible Servicecalled for weeks to get assistance and they continue giving me other phone numbers that doesn’t answer, and they hang the phone.Worst system ever!No support0 respectLazy WorkersNo efficient

Phones permanently disconnected, emails left unanswered - good luck if you happen to need support or have a question. Ridiculous.

I have been call from FRRO to come particular day and submit additional papers. i came under heavy rain in appointed day, just to know my officers day off...for the request to call anyone just to take my papers, i was badly insulted!!! doorway security point at me by his finger, shouted at me and insulted to swearing..i am single mother of 3 kids,felt horrible and offended! My request to give me name of this officer, was rejected by two another officers....i want to press charges for offence, but even this right was taking from me.worst experience in my life about Delhi FRRO

I am foreign from Europe I need exit permit I am sitting outside 2 hours !!! Nobody can help me !!!!!!!

Dont go just call or mail cos if you go there you will get this answer

Disgraceful and Rude service by some South Indian person over the Phone.. shouts and doesnt respect others.

Worst worst and worst worst And again worst if you trying to call them they don’t pick phone

I come with tours visa its was going to valid in 90 days but i have already stay in india for 3 years and i want to go back to my country and i have already applied but i never get any update for my permit i really hate it and no body is picked calls i dont really understand india government

Security bit rude..the officer I met in oci Shimray sir is very humble and helpful..

Its good oficlice

Rude and misbehaving with foreigners hope they face karma

Everything is supposed to be online but the website does not manage all the requests properly. When talking on the phone with the agents, they are extremely rude, disdainful, and they dont even give you time to explain or listen to you. A real disgrace.

Be prepared to come with all documents rest there is a cyber cafe they can help you with all internet and printing.

I have applied for exit permit and there is no update for last 16 days. If you call them they only say its under process, they dont even tell you what has been done and what is pending. If you write them, you will never get any response. One of the worst departments of Government of India.You cannot even visit there office due to Covid restrictions. I am in an emergency situation and need urgent help.#NoDigitalIndia#BureauofImmigration#ExitPermit

Very good place four foreign work

Bad behavior, the staffs are arrogant and not polite by dealing with people. (Most of them not all)

It is located in the RKPuram Sector1 in a convenient location. But the approach is crowded and there is shortage of car parking.

Dont know to whom I should complaint for Delhi FRRO office. sent them email around 2 weeks ago, no reply from them. called them they told they will reply but not so soon,, very rude in talking. Also very difficult to call them as either their number is busy or no one pick call.Want to renew OCI card for my daughter, it should be Easy and online as it is renewal , but indian system makes everything so difficult and time consuming is too long.

Good Service, polite and well behaved staff.

Easy to locate, a bit less professional but no issues to me, I reached earlier for appointment they accommodated me, finished in 20min. No issues

A VERY NASTY PLACE AND RUDE STAFF!

Well everything is online and when I visited I was given helpful information and answers to my question, due to covid everything is definitely online and barely anyone was there. Especially if you wanna apply for exit permits please apply atleast a month in advance, because two weeks is what they say but they also said it can take longer and please dont make any future travel plans until you get exit permits, visa and extension.

The office is open along with available staff but there is no one to meet and provide service for the foreigners, besides that I was highly disappointed after observing their rude behaviour.

Maybe due to corona but 4 months they don’t answer the phone properly. You go to the office and there are many foreigners trying to get help as not all issues fall in line with online portal system! Please improve - this is insulting to such an incredible country! Allow appts each day and have proper handling of phones and email! This is a must at a foreign registration office!

FRRO office during COVID time was a nightmare. We have to go because online applications TAT are missed big time. We have an urgency so cannot keep checking online response. We were clearly treated as unwelcomed guests. I can understand that you were concerned about COVID. But then learn to correspond to online request within reasonable time

They are not helping with Afghans most worsted experience I have with frro

Bad, bad, bad.You cant get into the building to use the restroom and the one outside is worse than a pig farm.For a foreigners regional office its disgusting.Wee at your house please.

They are extreamly rude at the phone and they dont have patience to listen to you at all , they want to hang the phone as soon as possible when they are on the call , VERRY VERRY DISAPPOINTED

Rude, Unpolite and unprofessional behavior.

Been waiting for exit visa for for a month now. If there’s issues with application inform us. Don’t leave us in the dark. Thank you! Please take some action!

Located in RK Puram near Bhikaji Cama Place, apart from FRRO it has Directorate of paramilitary forces SSB and CRPF and other few govt offices too. Due to multiple offices at same location it seems bit confusing to understand whether you have reached the destination or not. Due to Directorate of forces it is very much secured with deputation of security personnels at entry and inside the premises.

The office is in a good location. Well secured surrounded by alot of police forces. The people seemed cooperative and helpful.

When you call the number provided on the website it is always bussy and if they answer they always ask you to call other number without even asking what your question is about and even if you have questions they disconect the calls anyway. Frustrating bad service. They get your info say will call back they dont call you back. FRRO is a nightmare.

Best of foreigners service

This people treat people like animals, asking a question, if they dont understand they will say GET OUT, wooowwww i guess they really need training how how to speak to people.

Even smàll n simple work takes months .. highly disappointed ..

Pure government officials. Who dont listen to you. Not well behave at all

Nice I was attended with care thankyou

Worst service ever.

Important offices are housed in the neighbourhood...time consuming place with lot of waiting time to get your work done...

Worst place ever... I called this number.I dont knw who picked the call but he was so disrespectful. Dont even know how to talk.Didn’t ans any qstn.

You know... At the end its government office.

Phone gets disconnected each time the number is dialled

The gaverment of india chargis 100usd for 30 days visa extension when visa is only 25 usd. They just tty to make money on this sad sytuation. The gaverment workers are not frendly at all not nice even shulting on forenes custumers. There is a mess

Well maintained government office

Excuse me, are working? Im waiting for the exit permit about a week, and you dont answer to my emails!!! Are you working??????????

Get ready to produce 15 documents more than what it states is required on their very own website, no body has a clue about rules and regulations, they have their own list and you have to satisfy that. irrespective of whether its required or not. yes they are soft spoken but that doesnt help. really disappointed.

These people are typical example of people delaying progress of India. You will see real red- tapism. Even one star is too much for them. There should be minus option. I wasted lots of my time and money because of their laziness and inefficiency. Just keep in mind, they will always say something or other to delay your schedule. Be ready for their irresponsible manner.

If you need any help how to handle the frro contact me. It is no problem to stay in India as long as you want. No need for a visa, no need to ask for extensions. The frro has no power any more use the lockdown to disappear from the system.

Made me wait for 4 hrs just for nothing. Terrible experience

There is Parking problem

Terrible experience to have to deal with this office...it is ONE WEEK i am trying to contact somebody...nobody answers phone and nobody replies my emails. I have to leave the country and spoil my business for incompetent people. INCREDIBLE INDIA for true..

Its better you can do online

Good

A very fast assistance service

They dont care about our exit permissionVery very slowly working and not answering

From the moment I entered I was treated with great courtesy and consideration by the staff. After reading so many negative reviews it was really a pleasant surprise to come here. When I mentioned this to the staff, they said we are not unpleasant people but we have to deal with foreigners who can be unpleasant or difficult, that is why we may seem unpleasant to some people. For me it was a 5 star experience.

They aren’t bad people. Indian beraucracy is suffocating. Patience is key... Try to understand EXACTLY the process you have to go thru to avoid confusion, these things do sometimes take time though. In the end, if it is an emergency, they will help you. Just keep a cool head. That being said, I have seen a blatant anti African sentiment in the building. A horrible Indian women who came in YELLING at a couple of African visitors (that she had never seen before) didn’t even look at me who was right next to them because I am white. This happened multiple times with the same woman. Could be just one ugly racist, I wasn’t there long enough to see if the whole place is like that. Really awful episode to see.

The most rudest person I met was in FRRO Delhi.. Made me wonder are they actually there to help foreigners or they r sitting their just to discriminate them. Uneducated person who doesnt even know how to talk to a female n government makes such person to sit there for us. My file got closed and upon asking him the reason , he was asking me what do I know , etc. When I asked him sternly of whats the meaning of idk since u r an officer n should guide me, he asked me to leave the office.. Such offices would never change in India n thts y its image outside is this due to such pathetic guys who feel their tiny ego is hurt if questioned by female. It felt he hated foreigners n was sitting on tht chair only only to vent out his angers on us as if we did something bad to him. Such officers shouldnt be there at all if cant help a distress foreigners or others.

For exit Visa Tourists Going through an adoption.1) don’t bother trying to fill out application online. Go to office between 10-4 and two guys outside on a laptop/scanner will assist you for 200-400 inr. Make sure you bring all documents and pictures required. Great guys. Leave your passport with them ( don’t worry ) to place yourself in line may take 1 hour.2. Man on a desk will give you a white paper to authorize you to enter the office if you need s rush order. Plead your case to him.2. Officers inside are not very organized so be patient. They are all working hard and will help you if you show a need. The office is open later then 3:30 published but may not let you in .4. Online payment can be made with a cc using Axis bank.5. They will send an email to Cara who needs to respond regarding authentication of NOC. May have to go to Cara office to expedite process. 2nd floor to the left. Google it. 20 mins away from Frro office.

Services are quick and smooth. Staff is very helpful and cooperative.

A bit chaotic, but the staff are extremely helpful!

Slow

Staff has no respect for anyone, this is the first place where the foreign citizen encounter with Indian government procedure or bureaucracy. They have rough attitude, no manners at all. They produce a very bad image of India in front of all foreign nationals. Even staff dont know the right procedure.They should be shame on themselves. As an Indian i was feeling shame on their behavior with others. Its not their fault may be their parents taught them this. They need training for basic etiquette and how to deal with people.

It actually only deserves 0 out of 5. The shittest place Ive ever been so far. I was there in the a super hot summer day, waited for one hour, the officer didnt show up till like so late. Theres no fan, no nothing. Stupid everything.

Firstly, the moment you enter into the reception, the looks of the waiting area is unimaginable( old broken chairs, dirty ambience)-- doesnt look like we are in a office which is representing India to rest of the World. Secondly, the lower level people like peon and clerk are extremely rude. They do not even know how to behave-- lack of basic etiquette and manners. I went in to the building to seek someone s help as I reached on time and still no human being could be seen over there. The guy was chaprassi kind of person and very rudely told me to get out and wait outside for my turn. Then a clerk behaved in the same rude way. He was giving tokens to everyone but the way he was checking everyones passport and other documents seemed as if there are bunch of unauthorized people came in for free ration :)Once this all is over and l met the officer the experience was okay.The website sucks! They dont stick to the information that they provide. So, be prepared to give out more copies of the documents then it was asked online. Better talk to the officer over the phone and then go with proper documents as I did the same.The only good thing that I can say that the officer over the phone is very nice and helpful and takes the stress out of you. Another officer inside the office building is coperative too.

Incredible India, but with unimaginable crazy registration process. No proper foreign registration system, irregular queues. The guy who is distributing passport to Afghan nationals is so disrespectful (kicks, force, pushes and is with greatly bad manner even to older and sick patients and does all crazy thing you can imagine)Put some good service in system, they are here, or for touring, business or medication which mean crazy amount of money to your land.Please be good to everyone, doesnt cost anything.

Worst response team ever. no one picks up the phone and when they do they are of no help

Come prepared half of your stay in India will be spend waiting for unprofessional and incompetent people to decide your faith. -no matter what you read in other reviews people here is not genuinely friendly and dont care for you, corrupt administration at its best! -Incredibly crappy bureaucracy, no wonder this countries does not move forward. Good luck!

Website doesnt work. People in the building refuse to help and instead refer you to the website... Which doesnt work. Ive been trying to leave this country for days but cant, because both the FRRO and website are useless.

5 persons per hour average are taken in charge in this hole.Bunch of unorganized monkeys who seems to take pleasure wasting time of people.They should respect more foreigners who make a favor to this country coming working over here. What a pity.I was supposed to renew my visa but after two hours waiting and observing this sad show I just decided to leave. I arrived there at 11am with number 35, I was surprise when on the board I saw number 4 only (when you know the office open at 9am...) At 1pm number 16 was just called ... What a shame.Bye bye India.

If you have submitted all your paperwork online, be prepared for changes when you arrive at FRRO Delhi. The Indian FRROs and their online information never seem to agree. Be prepared to spend 1-2 full days here so bring food and plenty of water. (However, staff is friendly enough and willing to help you complete everything; they will tell you exactly what you are missing and what you need to do.)

This is visa issu office

I came to India with happy expectations, but nothing seemed to be as i thought expected of. This FRRO office has the worst human beings on this planet. I was refused to be given a boarding pass because I wasn’t registered. So I came here to register and everyone is horrible. I politely asked the guy for help and he was behaving very rude. They don’t even know what to do in order to fix someone’s issues. I wasted my entire 20 days of my life by coming to India. Really disappointed. Doesn’t anyone know where to complain in person?

The staffs are very welcoming.. Thank you so much

The OCI officer was very thorough, professional and helpful.The office support cybernet personnel were very efficient and so were the personnel answering the queries online. Thank-You!😊

Very very disappointed bad experience with Indian immigration agents in New Delhi,Just to mention that Ive recently flight from bagdogra to abudhabi by air India an it was my sixth time travel by through this same route there was no any opstractioan but this time ever very bad experience because new Delhi immigration they stopped me without any major reason even I showed them my valed resident Visa,government work primit after my airlines boarding but still he dont allow me to flight back to my job as he mentioned he needs NOC from nepali embassy in new Delhi on my last hrs rather than helping me if there are new rules why immigration agents putting me on problem Ive cancelled my flight to exit airport 6th hour waiting inside the airport stayed in hotel next day I went my Nepal embassy in Delhi an talk about the issued even he was also not aware for this type of issue which Ive every thing on my passport immigration should not stop you according your document and passport, so now whos the responsibility that Ive lost big financed afford,value time and that unnecessary afford Im really very disappointed I Alwayesprefer prefer to had flight by your national flag holder national airline do you think that now again Ill should flight through your airline?its very bad image and value for your government by every value normal public, government should help for people not for punish without any reason please my humble request that what is wrong going on your Delhi immigration for NPL traveler who has already strong valed document if its still same just to let me know but Im already very very disappointed abut behaviour about immigration agents in new New Delhi.Sher Bahadur [email protected] Arab EmiratesAbudhabi

If you want to lose faith in all things Indian, deal with the FRRO. Such a shambles. The renewal of my employment visa had to have 29 PDF attachments, and each one had to be less than 1 MB. I had to pay a graphic designer to minimise the files, otherwise I couldnt stay in India. Its like the GoI dont want foreign investment and tax money, and make a point of making bureaucracy for foreigners who want to invest in India difficult. Even Indian friends of mine roll on the floor laughing when I recount stories of the FRRO. Such a joke, you should all be ashamed of yourselves.

Quite surprised - how can officers of MEA, India under Sushma ji, be so extremely un-cooperative ?.The web site gives ambiguous information on fee for OCI against a valid PIO - says ₹ 15000/- but its actually ₹ 5500/-..Nobody is ready to look at the papers you are carrying - they just shoo you away fill form in website and come back (even if you there with the same form filled and printed from website)..In person, they ask for copies of your Aadhaar Card, PAN card, Licence - STRANGE since website doesnt ask for the same..One guy also asked for Indian Passport - hey Indian Passport for a foreigner !!!.NOWHERE ON WEBSITE THEY SAY YOU HAVE TO COME IN PERSON TO SUBMIT OCI APPLICATION - yes you guessed it right ....Have fun @ FRRO, DELHI

Very helpful, honest and hardworking officers....... but unable to understand why lots of work pressure here....

I went there 11sep2018. I have never seen like f r r o officer. they are so much rude. Especially the reception/ A. this person think he can do anything his behaving is so so rude. He have no manners. he doesnt know how to talk anybody. I think I west my money and time coming India

Route number bus 578 always late and full

Govt. Office of foreigner registration or visa issues in new Delhi. Closing time is around 3 to 4 pm .

People speak very badly

Late response

The most pathetic place I have ever been. The employees there are so pathetic that they wont even reply you if you are indian. They particularly follow the line Gori chamdi ke gulam. No decency, no culture. Try to call them and no one will even reply and if for a chance they do reply, they will deny helping in a very blunt way. I hope these people tatse their own fruit someday. Worst experience ever.

Staff that will help you with filling the forms are competent. Otherwise, the place is poorly maintained and instructions given by other staff are quite unclear...

Very helpful and nice staff. Went for a PIO to OCI transfer.

For OCI renewal, the DD in favor of Pay and Accounts Officer Secretariat MHA payable at New DelhiThe one they gave in instructions is not possible so the OCI officer himself wrote this change for me but i wanted to help others who may wonder how to make DDOCI officers were helpful at the desk but wish the instructions were more clear

Best app map but one small issue he location was not a one destina

Crazy and busy place but amazing service, be patient the workers will do all they can to help you!

Surprisingly helpful and efficient, the officer in charge was working hard taking care of everyone who came in to OCI cell, I still ended up spending about a half day in PIO to OCI conversion, but I was impressed by the effort and efficiency.

This is mixed review of various things involved. Please note that I had visited this place for a OCI creation. My experience is based on OCI process.1. Website: 1/5 stars: The website to apply online OCI is horrible and outdated. Even the information on the site is wrong. tells wrong documentation and wrong fees amount. Request you to call the helpline before starting to get more accurate information and documents. The way site UX is also horrible, asks you to login for each transaction.2. Helpline: 4/5 stars. Called the OCI help-desk and found good and relevant information. Person on phone was nice and informative.3. Waiting area at FRRO: 0/5. The waiting area outside is a torture and give a bad image. the floor was not clean, chairs were not arranged. it was peak summers in DEL and place did not have working fans (forget AC). I saw many foreigners (as this is FRRO) sitting around and sweating. with no clue on what to do next.4. Clerk to give tokens: 1/5: when you enter here you need to get a token for a clerk. Whose job is to look at information (form/passport) and give you an entry token. The clerk thought of himself as IAS officer. arguing with people about their visa/ status etc. Many people were getting annoyed. His job is to simply issue token rather then interviewing people.5. Security guard 4/5: Nice to talk once you have token.6. OCI officer 5/5: to my surprise I found the OCI officer very helpful and nice. No attitude, he was able to explain the process clearly. I had to create a new DD (due to wrong info in website). He guided me to a nearby bank and helped in all possible ways he could for my application submission. He was the only good part in entire episode.7. Guys in waiting room for photocopy/print etc 4/5 stars: the guys are working non-stop from morning to evening with couple of laptop and sub-standard scanner/printer. They try their best to be efficient with limited resources. They are little unorganized, so do not wait in a queue, just speakup your job and they will do.Hence overall 3* rating. Please not that this is a pure government office. Set your expectation accordingly, the experience will be less painful.Other handy things to keep in mind:1. Take multiple photocopies (esp your photo ID) with you.2. In case you are stuck with DD issues there is syndicate bank in next building (first floor). This is also pure Govt bank, so good-luck getting anything done on time.3. Carry pen, good cellphone with internet. So that you can revisit online changes on phone.4. Bring your own water bottle and packed food (sandwich/poori etc). You never know how long will you be stuck there. There is one small canteen with bad food.

Very poor service especially logging into its online portal for submission of the application is very troublesome, the most annoying website ever!