The place is neat and tidy. The staff is friendly. Only problem I see is the room sizes. Coz its an old built hotel(earlier this was Atrium Hotel) the only problem I see is that the infrastructure is old. The rooms are clean but not that spacious. Sufficient parking space. Big dining place ,all that is there.
Still struggling to get over the effect of lockdown. Pleasant staff who are very obliging. Maintenance issues due long period of being unoccupied. Staff is proactive in resolving them. Overall pleasant stay.
Nice hotel with good quality food and cooperative staff
This property disgracing the name of Sarovar Brand… it felt like a cheap 3rd grade hotel whose ambience, linens , washroom and everything will make you puke.. it was so bad that we had check out immediately. Staff is also very very unprofessional.. it was the worst hotel that i have ever been to. So disappointed that i will never book a sarovar property again.
They have been provided me a twin bed instead of King size bed we couple needed king size or queen size one bed only the thing only they need to take care of it
Good rooms... Big property and courteous service.
I had a worst expirence with this hotel.They have ruined my most important day of life ,my marriage.Worst service worst staffThey didnt even serve what was finallise in the menu .There were no supervisors,no one to listen our complaints.My family member serve food themselves from the kitchen to the main table for the bride and groom.
Rooms bigger but lil untidy but over all good place to spend vacation time
Great food. Superb service . Clean rooms. Just that property needs some overhaul as this seems to be an old property acquired last year during lock down. After discussing with front desk they explained that renovation is due for post pandemic. Otherwise it would have been 5 star. But do visit the restaurant (panoramic) for good food
One of the dirtiest and unhygenic hotel ive ever visited after lockdownNo staff was following covid guidelinesNo ac working in hotelNo cleaninessNo proper room conditionUntidy and worst maintained hotel0/100 i rating
There is good for nothing. Attended marriage function over there, everthing is bad since we step in the hotel until we left the place. Food is too bad even road side dhaba can provide better food. None of the food serving staff has exoerience. We felt ashamed in front of guests due to their poor services. hotel rooms are equiped with decades old centralized ac units. Smelly passage area. No one is there to guide for parking or to go to your room. Recetionist completely ignoring you and talking over phone continuously. In some areas you cannot even breathe dur to suffocation. My list of bad experiences are endless.
Though food was good but the waiters were worst.. they had to be pushed for service.... No supervisionId never suggest this hotel for functions...
Good place cheap and best hotel in faridabad.
Very poor service,No cooling of rooms.Rood behaviour of staff
Bahut bekar roomNot cooling in room
1. ac was faulty2. Refrigerator was not working at all3. Room service landline phone was dead4. Room had bad smellFor three out of four problems they sent one guy who after going about 10 minutes said he fixed the fridge and everything else without even touching anything apart from fridge and that too never actually worked even after his visit .
Poorest service ever seen ..I m staying here for today and ac is not work .. tv is not work ..
Place is good for family get together, birthday celebration and even fir wedding... Hospitality is great
Saw the banquet hall and accommodation for a marriage. Decent hall size with better than average food but accommodation wise was a little disappointed. No matter which block u stay in u have to negotiate 15-20 steps before u reach the lifts. Becomes very difericult for old/people who have a knee problem. Very very helpfull staff.
Good ambience.. good food..very quiet and private kind of place...
No cooling in roomTV is not working.Staff is not working properly
Very bad service no power valet parking is not available
On 15th February I stayed here to attend a wedding. I dialled Room service and Reception to deliver tea bags and milk sachets for at least 10 times, but to my surprise, they didnt deliver.For getting a benefit to hotel of Rs 100 or so, the staff created a Loss of Lakhs which the hotel would have earned by giving a positive reviews and most importantly, when I complained this episode at reception while checking out; the staff was least bothered about reviews.I would not recommend the property.
It was a wonderful stay with all sanitation standards met, prompt service, and polite receptionists. The food hotel provides is also of quality and the delivery is quick.
Everything was good except mosquitoes in the room.That was bad memories of the stay.otherwise room was okay
Very nice staff and food is good, location is good
Very pleasant stay, tasty food quality nice view of Arawli parwat mala ,The hotel Gm mr Anil kr is a dynamic person will care every guest.
Room Cleaniness was good. it look quite heighenic. Room Size is Average.but overall our experience is good.
Was there with my family to celebrate New Year and I really feel that was the best decision in choosing this location!The food was really good and delicious. Would suggest, if you cant stay then still can plan out your one-time meal there.Amazing service. Clean rooms. The staff was too kind and cooperative. As I remember only two names Balwant Ji in the dining area and Kapil Ji at the front desk was too kind and sweet enough. They both were just a call away and made our stay there best and memorable. Not sure, If I should mention this or not, they even didnt charge us for the babys food, khichdi which we ordered on both days of our stay.As property seems to be an old one. Needs little renovation. But staff also assured in the next few months property will be renovated.
Very nice place to stay
Thank you Chef amar chauhan for understanding our special requests and giving us such a delicious food .. love the ambiance ... thank you once again
Good Hotel, Food quality is good, peace fulloverall good experience,only sunlight is low due to fully covered ,
Enjoy a lot... But valet parking is not available for functions
Attended first ever wedding at sarovar and worst ever of my life.Less than zero service at parts of snacks, food, beverage......Almost Zero experienced waiters.....Staff has no idea how the food counters should be placed.......Cold drink which is not cold......Tea coffee which is not hot.......Food seems to be made a day before, not even heatedOffering food to the Bride and Bridegroom... No one to serve, no proper cutlary.....At the end we ourselves went to the kitchen to find out they dont have the serving bowls washed, staff is shuttled in two marriage functions happening in the hotel.....No floor manager to answer....No manager to clarify.....Ultimately it was a nightmare for us and we are not able to answer nor satisfy the Barat, being a part of the hosts, only thing I can say isKISI BHI ROADSIDE DHAABE PAR FUNCTION KAR LENA PAR SAROVAR PORTICO SURAJKUND PAR MAT JAANA,. BAAKI APNI IMAGE, TIME, PAISA SAB BARBAAD KARNA HO TO BESHAK YAHAN AA JAANA.
On 25th Nov 2020 is worst day for us we attended my niece marriage the hospitality is too poor there is no management snacks and food is cold serving bowls and cutlery are not available its my humble request donot book sarovar portico surajkund banquet fir any function😡😡😡
Awesome stay and very friendly staff. Loved the stay!
We were the first Guests in the renovated Sarovar Portico Hotel. We were two couples and stayed in this Hotel from 27th to 29th October, 2019. We were welcomed warmly and nicely and found the staff very courteous. The rooms are very good, well decorated and very comfortable with all essential amenities. The food served was excellent, less oily, and to our taste.The ambiance of the hotel is excellent. We enjoyed our stay and wish all the best to the Hotel Management and staff with the hope that they will maintain their reputation and standard as we have found during our stay.
Staff is excellent. Rooms are good and clean. Near to delhi.
Very clean hygienic and spacious room. Decent food staff is friendly and helpful Mr Noor Ms Akanksha Mr Rohit Negi Mr Deepak Mr Lalit and Mr Rohit Singh. I will definitely think to come soon hear...happy stay
Best app GPS
I had a great stay here. Nice property and Services are prompt. Staff is good and helpful specially Ms muskan Mr Bablu and Ms Akansha .Would like to come again with my family.
Best tourists
Where to start from, there was no hot water.Then the basic things like the hot water kettle was not there, no robe or slippers and the room key stopped working and was told that its happening as I left it by phone.Manintaince guy has to be called again and again to get me in and out of our room.And, the toilet flushed stopped working right in the morning.Terrible experience, never in my life booking it again !!!
We were here for an official meeting. The stay was pleasant. Would recommend this place to friends and family. Special mention to Muskaan and team for their hospitality.
Hotel was very good and the location of the hotel was nice. Hotel staff was very friendly and kind specially Deepak, Akansha & Mushkan in guest relations and Lalit Duty Manager & Fom Mr Rohit Kaserwal You can feel like a home here .... Great hospitality.....
Had an extraordinary experience at sarovar portico surajkund. Services are awesome and the staff is really warm. Had a lunch at panaromic restaurant and it was delicious. Definitely a must try.
Amazing experience. a big thank you to Lalit who was very proactive and hospitable during our stay. They treat their guests with utmost passion. The rooms were spic and span.
Good service
I stayed here for two days. Excellent stay Room was spacious and food was delicious. Staff behaviour is quiet good and helpful. Specially Ms Muskan Ms Akansha Mr Rohit (FOM). Would like to come again.
Food is excellent. Staff is very disciplined and organized..Miss Akansha nd Mr. noor are very polite nd helpingThanks for all ur services
Its a good property, ambiance and food was good
Great hotel, me and friend visit the first ever time to this hotel and let me tell u this is not the last time I visit here because of the certain elements the respect given by staff(Ms.muskan,akansha & Mr.lalit) and the help provided by (Mr.deepak) is outstanding. And remarkable...
Nice hotel, situated on a prime location.Just opposite to Surajkund Mela ground. They have a very good restaurant and bar, with 5 star quality service. Staffs are always ready to help,with a pleasantd face.
Nice place well decorated and very neat & clean.
Very good place to stay. Food is good. Excellent breakfast. Service is good. Overall a very nice experience.
Comfortable stay with hygiene and cleanliness excellent condition
Hotel is situated at hill area calm and relaxing feel of the hotel. Room spacious and Food is good . Staff behaviour is quiet helpful.
Loved the vibe
Im staying here and the stay is going excellent. Services are prompt. Delicious food.Staff are very helpful.
Good rooms and food with great service. Staff very helpful. Quiet and lively place.
Pethatic service....
Good place
Room was fine, but they put normal water in room. At least 2 water bottles should put in room, valet parking is not available. Staff behaviour was good, caring.
Not upto the mark ...not well maintained looks like an old property .In such price range you can easily get some amazing hotels .
Hotel staff are very nice service with a smile.most specially to front desk Mr Rohit Singh Mr Lalit Mr Noor Mr Deepak Ms Akanksha Ms muskan they all are always helping us.
Just wantEd to thank you for yet another wonderful stay! Thanks to front officeNice and comfortable stay
Awesome stay. I was on business trip.food and staff is amazing.thanks Mr Lalit & Akansha for making my stay comfortable
It was excellent stay. Staff was Good at reception specially Ms Muskan Mr Lalit Mr Rohit and Mr Noor Mohd.
Hotel good quality service restaurant relationship friendly experienced with all staff good smile Ms muskan Ms Akansha Mr Lalit.
Good hospitality, spacious and clean rooms, caring team, good food.
Beautiful
Nice hotel with wonderful staff.nice food thank you team Sarovar Portico Surajkund.thank you lalit from front office,& f&b team.
Very good property.
Good
Well articulated facility, polite and efficient staff
Staff and service is excellent. Food is delicious and I extended my stay with them as they have affordable rates facilitated by 24*7 support.
Worst service nd food.Toilets also not clean.
I had been in hotel sarovar portico for business trip the staff was quite cooperative and the hotel is excellent
Very humble staff and a very pleasant stay....room was very clean and had all the necessary amenities that were required for a 4 star hotel
Good hotel, nice location, economical rooms
The food was okay.....
I stayed here for 1 night. Good hospitality by Front desk specially Ms Muskan and Ms Akansha.
The room was neat and clean Muskan and Bablu is very greetful Thanks to them for making stay wonderful
Excellent stay,Good food, quite and green ambience. Highly recommended.
Nice hotel with good amenities
Ac is not working
Nice location just opposite to Surajkund ground... room size is so small...
Services are prompt. Room are spacious and Food excellent.
Not good
Very beautiful ambience
Excellent services .Staff Behaviour is quiet good and helpful.