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Hotel City Park
Gopal Mandir Rd, Adarsh Nagar, Block KP, Poorvi Pitampura, Pitam Pura, New Delhi, Delhi 110088, India
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Hotel City Park
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Sa
Review №1

Nice place. Nice ambience. Very well maintained.

Ja
Review №2

Food quality very poor.. I attended a function. Ambience is nice but Food was too bad. Not expected to be so bad in this part of Delhi

Ga
Review №3

Worst customer service by any 5 star hotel in Delhi. The staff is arrogant, rude and dont care a penny about the customer. They will outright call you a liar and never admit to anything that they have done wrong.I had called few days ago to make a reservation for 13-15 people in their restaurant and was told by the lady on the phone that we can simply do a walk in as reservations are not required. So, we did and the staff would harass us in front of our guests and other guests in the hotel by saying that we never made a reservation so our group will have to split and sit on multiple tables. They were at no point willing to listen to us and were directly calling us liars.No decent hotel would have such terrible staffs. They have no decency on how to talk to the customers. They dont care if you have to cancel your celebrations and leave, because they have too much ego and arrogance to even look into their mistakes. The senior staff wouldnt even talk eye-to-eye and would just keep talking while walking past us. They never looked into their call logs to see who received the call. They never discussed it with the staff why someone had told us that no reservations were needed. As soon as we told them about the call, they immediately started dismissing it. No discussion, no looking at the records.This is not how you build reputation. You are not the only 5 star hotel. There are far better places in Delhi, where the staff actually cares about the customer. Never visiting this place again.

Th
Review №4

Cafe 24 has god food and ambiance according to north delhi

Pr
Review №5

Superb hotel for events and restaurants. Been for a couple of wedding related events and really enjoyed the setup.Yellow mirchi has great foodThe staff is polite and the service is decent..

si
Review №6

Nice place to dine and drink. A bit expensive. Live music boost your feel to enjoy.

Pu
Review №7

Ambience and food qualtity is good. But one thing is badly missing is baby diaper changing platform/area. People with small babies who visit restaurant, will face this problem.

Sa
Review №8

I was a place for peace. it got city park in front of it which makes it super cool. And there no noise of traffic and you can experience tranquility.......

ra
Review №9

Nice hotel. Good ambience. Good food

bh
Review №10

The hotel services are good. Food is tasty.Room services are great. Presently covid negative report is mandatory to book a room in this hotel.You require the respective floors room key to go to that floor through the lift. They have an in-house restaurant called 24/7. Outside food is not allowed in the hotel.

sh
Review №11

Great hotel, Staff is very polite and service is best. Food is super tasty. Must stay !!!

Ni
Review №12

Great place to check in. Its a shame that they dont have fresh fruit juices and only canned ones. So, one star down for that.

SY
Review №13

Very costly hotel... customer care executive behaviour are very bad..

RA
Review №14

I had come for dinner at their restaurant. The staff was being so stubborn for just cutting the cake . And when told them that we hold a discount card they said until we see the card we wont deduct the same . Seriously i will never visit their restaurant or hotel city park again. One Will never go to a place where you find such behaviour

Su
Review №15

The ambience around the restaurant in this hotel is very soothing but the food is not that up to mark but ok ok.. if you want to hang out and want some calm surrounding then this place is good...

Ha
Review №16

Great Property.Nice Ambience.Fine Location.

Sa
Review №17

Once u reach this hotel in any function the Indecent, worst mannered guard welcomes you. Mostly all guards at the gate especially the Darbaan dont know how a manners. They lack basic manners how to talk to a guest. Avoid this hotel. One can find best services at this rate. Worst hotel guard and Darbaan I ever faced. This hotel dont deserve even single star.

vi
Review №18

The valet parking there Got big Scratches on My brand new Honda City car. And even after evidence they are not doing and Not Giving compensation properly. Worst.Dont give them your car 🚗

He
Review №19

Cleanliness and customer care is totally upto mark..Also a variety of breakfast is served..I loved the bakery products that were served..

Pr
Review №20

Good place with good ambience... loved this place.😊

Pr
Review №21

Best Hotel. Delicious food. Good infra. Excellent Staff

La
Review №22

3rd class hotelThe owner was very very rudeHe doesnt know how to speak with a person with there customersUsing abusive wordsWe were doing a sound check in there hallAnd the owner came and he started abusingStaff is not properly coordinated with each otherThey do not know how to work and how to speak with people.I give -10 point in every aspect!

hi
Review №23

Amazing food... Especially badami korma, veg pattie, thai spring roll.... Must go and try

JY
Review №24

Good but before booking please assure quality and taste of food after all food is one of most important part

Ri
Review №25

Its being years we r going to city park..but yesterdays experience was horrible..Food was not fresh nd no taste

De
Review №26

City Park is one of the best hotel plus banquet. Very neat and clean, completely hygienic. Food is really very delicious. Staff is very much cooperative. Even a gaurd is very good, nice and gentle person.If we talk about rooms, its hygienically cleaned and with all the facilities. Good fragrance in room.Its a best hotel in North Delhi which is pocket friendly and as well as with good facilities.Definitely I recommend this hotel.Always top of the list.

Va
Review №27

It was a great place to live in delhi.Enriched with all the facilities, the staff here eas also very polite and humbleOverall experience here was good and location was also ok

Ne
Review №28

I came looking for a decent cake... At around 12:30 in night and got one for roughly 630 post 10% discount... Which they offer post you enauire .. half a kg cake for 630 might sound a little overpriced to some people ... But the cake was really good... I fact better than the expectations... It was a black forest cake ..

Ab
Review №29

Fine Dine-In place, great food taste, great ambience.

Ap
Review №30

Tasty food, good quality, excellent staff and mgt.

Ka
Review №31

Attended wedding ceremony in banquet area. Food menu had unique cuisines and taste was too good

Pr
Review №32

Excellent food.Nice atmosphere

De
Review №33

Yesterday went to yellow mirchi restaurant for celebration of my birthday, but the experiance is horrible as the service in restaurant is very poor.Even if u ask water then it comes after 15 min and drink order after half hour

Te
Review №34

Great Service and hospitality. Food is average.

As
Review №35

Good ambience with good quality of food food fresh fruits quality dessert and tasty starters

Ka
Review №36

This place has been a hub for hosting weeding and parties. Clean and well maintained hotel.Friendly n well trained staff, amazing food quality.

Po
Review №37

If you want to eat great food with decent service then this is the place to go. Property consists of hotel, banquets and restaurants.

Se
Review №38

Attended a marriage function. Covid rules followed. Food very average

Pr
Review №39

Just ok, not 4 star quality and service.

Tr
Review №40

V nice place. Food quality Ambience of Hotel,Interior of inside hotel all excellent.

Th
Review №41

Nice place never dissapoint with taste & quality of food.

sa
Review №42

Venue is good for marriage and other function. But food quality is poor

Am
Review №43

Worst service on Sundays after corona. They dont stop guests coming in. Instead they fill all their place but do not give table service even for WATER

Ra
Review №44

The food is not that great for Punjabis or someone having a good generic taste bud for food.

sh
Review №45

Good place. Slight issue with Parking space (This gets covered by their valet service). However, event management team needs to improvise a little bit as slow at crucial moments. Food served is very good in taste.

As
Review №46

Good place for dinner.situated in the heart of the city.

ma
Review №47

Today I along with my friends went for dinner at one of their restaurants Yellow Chilly.Pathetic service and food.Zero hospitality.Tasteless foods. Management not at all bothered about the service.Salads served when we were about to finish meals,one dish was served when refused to eat.Please avoid getting being cheated.

Go
Review №48

Very good food. Need & clean. Well maintained.Management should review that the team is following COVID guidelines or not.

Ma
Review №49

Comfortable but food not too good

VI
Review №50

Duping customers in the name of cancellations .I made a booking for one room booking no 111708 for 22nd of april 2021 with 100 percent refund in case of cancellation done within 72 hours before the stay. It was specifically told to the sales Staff and she confirmed it with the MAnager Mr Dinesh Malhotra.Due to covid Restrictions , i called them for the cancellation and Mr Dinesh MAlhotra is teaching me the menaing of cancellation that it means we will not refund the amount but will give you Stay voucher to be used before September 2021.Beware of this Hotel and their false promises.

Pa
Review №51

Love this place and talk about view it was really good

Su
Review №52

Poorest property in delhi. Unprofessional staff and management.

po
Review №53

Oh city park was awesome. I really liked the food. The ambiance wass also very good

Al
Review №54

Good . Its worth 4 star.

Ra
Review №55

Wonderful place next level experience

An
Review №56

Wonderful and spacious rooms for business travels esp for foreign people.I had never had such wonderful coffee as this restaurant, this hotel doesnt have parking space thats adds to dissappointment.I am on Instagram @scicommguy

De
Review №57

My experience was not good. Services were not so good.. While entering you didnt find proper space for a Dance. As I was from Groom side so outside while dancing I faced so much traffic so finally all our mood got down n we entered directly as they have only single road for both ways n moreover Mkt is attached with this Hotel City Park so cars were there so they were also leaving at same time. Huge Jam n Mood got down at that time.. I never recommend anyone.Thanx

Ha
Review №58

The Ac doesnt work in the rooms..the staff is a bunch of uneducated people..cant repair the ac and doesnt want to change the room..service is pathetic. Not recommend at all!

Vi
Review №59

My experience was not good. Services were not so good.. While entering you didnt find proper space for a Dance. As I was from Groom side so outside while dancing I faced so much traffic so finally all our mood got down.The food was really bad and cold.

Ma
Review №60

Was here to attend a function, didnt like the food very much.

Ju
Review №61

It was a business meet over coffee. Hotel City park is a fantastic property. I liked the hospitality.

Ak
Review №62

Please be careful when you visit this hotel, check all the things like minibar and tea making area ( kettle and glasses) before you check out from the hotel. While we checked out at the reception, the staff went in the room to check if everything was fine and they kept a broken kettle and blamed us for breaking it and paying Rs.1500 for it, although the section was not at all used and was very much visible to the hotel staff. The manager was not ready to believe that it had not been done by us and kept on arguing us to pay for it. It was a complete waste of time and I was almost at the end of missing my flight. Very disrespect-able attitude of the manager towards us for this entire situation which was very disappointing. The photo of the unused section of the kettle area has been shared after the manager argued and took us back to the room again to show us the broken kettle. Please be very careful of such incidents.

Al
Review №63

Worst Place, have seen some escort service and drunkards around the vicinity

Ta
Review №64

I attended a wedding there,It is good hotel,neat n clean with good food.

Ra
Review №65

Nice ambience. Attentive staff. Relaxing experience.

Ru
Review №66

Really mind blowing place

Ya
Review №67

This hotel is absolutely beautiful. They were taking all the necessary precautions. Loved there service and food!

mu
Review №68

Food is very good nice tast. service is good and fast good Embience

Fa
Review №69

Valet parking. Ample amount of space. Decoration is up to the mark.Catering is good.Well managed.

Re
Review №70

As a photographer it was a nightmare to do a photoshoot for one of our clients, such awkward and obnoxious behaviour they hd towards our team

Sa
Review №71

Very popular place in north delhi. Restaurant is good. Food is specially very good.

Ni
Review №72

Excellent Ambiance and Hospitality. A place worth visiting. Another amazing part was delicious food. Loved it!.One of the best delicacy to have here was sarson ka saag.

Pa
Review №73

Good staff, grt food,

Dr
Review №74

Never book your functions over here. They have bad service and sound related issues. If you book your event make sure to carry a Bluetooth speaker thats the only audible sound allowed.

Pd
Review №75

This place is all time Favorite, cant miss the food at 24x7 Cafe.

Mu
Review №76

Hotel Management and staff are fully CHEATER and fraud, I do not suggest to anyone else to deal with them in any manner

Sh
Review №77

Good food at cafe 24Proper safe parking facility is lacking.Valet parks your car behind the hotel in the open.

si
Review №78

Its really excellent service nice atmosphere very good expirence..

Ba
Review №79

All that glitters is not gold this actually fits for this place .very illogical architect for banquet halls . Very idiotic entrance to banquet hallFood is so so . Service is very poor .Not a penny worth for highly paid premises

Ru
Review №80

Delish..😋

Ni
Review №81

Very Good Service over all

Ha
Review №82

Nice hotel in busy place. Rooms are really big & clean. Washroom is also good with all accessories. Hotel ambiance is good. Food quality is also good. Restaurant & swimming pool are maintained. All in one word we had a great time & stay..

Am
Review №83

Very rude hotel staff. They don’t resolve the issue even after complaining alot of times.

sa
Review №84

Owesome please for dining

ku
Review №85

Overpriced and not worth any price 👎

Ni
Review №86

Had one of the worst experience on valentines day. Went there with my family. In whole of restaurant there is hardly a waiting staff of 10 people. Tables are empty but still 20s of people are waiting outside for table. After getting a seat, water was served at our request after 10 minutes. The operations manager Mr. Manish (the bald guy) was so arrogant that he almost scolded my dad for sitting on the table which was not cleaned yet, which he could have asked nicely.Not coming here anymore. Neither recommending anyone this restaurant.

ha
Review №87

Went there for a marriage,main course was amazing so was the ambience

pa
Review №88

Still boasts the best food n beverage experience at this part of Delhi. Never fails to impress with whatever your order no matter at what time of day. Must visit their coffee shop.

HA
Review №89

Nice and calm place easy approach smart and gentle staff

Bl
Review №90

It is quite good, very spacious

Ay
Review №91

If you are also food lover and you are enable to eat your favourite snacks. Here is City Park for you during Quarantine. They are providing with home delivery of the best in class food. I ordered today , Ontime delivery and delicious food made my day. Thanks a lot JOTI KACHROO for excellent service, Much appreciated.

Ak
Review №92

It was seriously one my best experiences being here. I would seriously recommend everyone to visit here. must go place. lovedd itt❤

Sa
Review №93

Very nice place.

Si
Review №94

This place is small for more gathering and the rest of the service is fine.

Mo
Review №95

Really nice food options with lovely taste..👌

Ha
Review №96

Same old standard fare.. consistent if youve been coming here for a decade

Ma
Review №97

I recently went to the coffee shop with family on Sunday here, pathetic service, they have a fixed menu on Sunday , and they are serving as if they just want to complete serving all the items and want you out ASAP so that next customer can come.

Am
Review №98

We hosted a wedding (marriage) here. We are not from Delhi, and stayed in the hotel + the functions were held here. Summary: this place is a fraud, a cheat, threatens you and your family.. so, stay away.1. Theres only one decorator they have tied up with. The vendor has zero creativity and charges a bomb. During booking, they say decoration for 50K but later, after youve paid advance (~80% of total amount), and have no way you can back out, the vendor shows you the crappiest decoration available for 50k. Everything else is ~1lakh, and even for that, what you get is probably worth about 30-40K tops. The vendor acts extremely snobbish throughout the process. They use the same flowers over multiple days and more often than not, the flowers are stale and drooping. You complaint to the senior management and they THREATEN YOU that theyll serve bad food if you dont just go with the flow.2. The staff is UNCOOPERATIVE. Anything you need (and you need a million tiny things when you are planning a wedding), is suddenly off limits. Even getting an extra cup of tea takes a couple of hours - by then, youve probably fainted of your migraine anyway.3. The room service is ridiculous and super expensive. Sometimes they bill you but never deliver the food / drinks.4. The lift / pathway to reach the wedding venues on first floor are dark, tiny hallways and poorly lit. You are assured your guests will not get mixed with guests from other functions (the hotel has 3 venues) and the management will take care of it, but that never happens. Half of our guests were lost and there was nobody from their so called management to assist5. The baarat was forced to wait for 1 hour outside the hotel as the hotel management could not figure out who belonged to which barat and what time was allocated to each. Again, the management had promised that multiple weddings in the hotel has never been a problem, we know how to handle it very well6. The food was BAD. Some of it was stale, most dishes were cold and the waiters were extremely stingy. People had to ask 4 times to get a normal sized serving on their plate7. The management only accepts cash for big events like this8. The staff is rude, and has been given zero training in customer delight (satisfaction). They do not shy away from making curt comments and telling you that you can take your wedding party somewhere else on the evening of the wedding. And why? Because they did not deliver certain critical arrangements that they had promised in writing they would.9. The manager almost got into a fist fight and said dilli me ho, jante nahi ho kya kya kara sakte hain hum yahan. So, violent.10. The employees have a take what Im offering or go to hell attitude. They dont even try to assist.11. Next days breakfast spread was same as last nights dinner. As many of our guests didnt have dinner (it was a day many guests were fasting due to a festival), they shamelessly served biryani etc for breakfast!!!Any simple, respecting, honest family that just wants to host a peaceful family function should stay away from this ridiculous, poorly lit, hideously managed hotel. The employees behave like goons and the management has two faces - one that you see before youve made non refundable payments, the other, after. DO NOT RECOMMEND.

Ra
Review №99

Excellent Stay.Would love to stay again.

As
Review №100

Food taste very poor

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100 Photos
100 Comments
3.5 Rating
  • Address:Gopal Mandir Rd, Adarsh Nagar, Block KP, Poorvi Pitampura, Pitam Pura, New Delhi, Delhi 110088, India
  • Phone:+91 11 4231 0101
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