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Hathway Cable Ltd
5th & 6th Floor, Mohan Cooperative Industrial Estate, Block B-1, Main Mathura Road, Badarpur, New Delhi, Delhi 110019, India
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am
Review №1

0 star for these people. ...these people are creating nuicense . Use to call unnecessarily.Boycott them .

Si
Review №2

The worst cable operator especially in mayur vihar phase 1, delhi . The supervisor is so bad, they dont attend to the complaints the cable connection is always out of service . Complaints are unattended.. fed up with this cable service

Dr
Review №3

All tymes cable has gone also agent are not picking calls

kr
Review №4

This is the last am going to deal with hathway. Poor services. All the time am facing the issues. Cable operator not responsive nor any hathway customer care service is working properly.

RA
Review №5

Very Bad.Most of time rather whenever we switch,the channels are not working & the picture is ALWAYS Blurring & When we try to call the cable-staff,there phone is either switched off OR they dont pick-up.We Also have One TataSky connection & it is Everytime Perfect on All Angles.Pls do advice & Take Care Accordingly

kr
Review №6

Cable operator not responsive nor any hathway customer care service is working properly.

Ar
Review №7

Cable network is very poor. Complaints so many times but no response.

Ka
Review №8

Cheap Service. bad quality.. Zero Customer Support not happy with the quality. Please guy dont Take hathway TV Connection.. Totally time waste. if you want to recharge they generate OTP .then wait for 30 min then massage will come. Totally time waste..

Ab
Review №9

Extremely poor service. I was told how there would be no issues etc., the moment I got the connection, literally within 10 minutes, I started facing connectivity issues. The sales team guy who made the promises stopped answering my calls after I voiced my concerns. The technical team closed the ticket without verifying with me. They kept promising that they would come, they didnt. And now that Im trying to get a disconnection, they seem to have a rather convoluted method. They expect us to submit the modem ourselves, and then await the refund status. Basically stay without the internet at all for a few days, if at all they get back, and then be wait for them to give us yet another ticket number which we have to use to make a call to them asking for a refund. Big mistake. Please spend some more money and invest in a better connection elsewhere.

An
Review №10

Pathetic

Cr
Review №11

As long as it works, its fine but if you have a breakdown... you have it. Not a very good support infrastructure. For instance my net is down for last 6 days and they are giving me a good run for my money. I have bought the pre-paid plan

Ri
Review №12

Horrible horrible services! It barely works. The customer care service people do not help. I place a call almost everyday (not exaggerating)Do not waste your time with this.

ch
Review №13

I was cheated by your sales guy abhay with wrong commitment on service delivery. I clearly mentioned to him upon payment that I will only be available for installation at 8:30pm on all days. He said the cable people will come ok at 8:30 pm . I was bombarded with phone calls persuading me to be available at 6:30. I managed to move out of the office for this upon arguments in my own office.This cable team does the wiring and moves out without saying anything, I asked is it done they said now modem guy will come in an hour. Modem guy comes in and says cabling isnt done properly. He postponed it for next day.Now whom should be at fault ? Its all poor commitment and slow service. I cant afford to leave office like that every day.Its just upon installation I have this experience I dread about post sale services. I have asked for refund.

Am
Review №14

Never opt for it. They customer services are poor. nobody replies for your complaints. And their sales person sells fake packages, which are not available and later they say that they cannot help. I have had the worst experience. Even if you complaint to their senior officials, they just send you auto generated reply and then dont solve your problems. They dont even deserve a single star but i cant post without a star so thats y.

Sm
Review №15

Hathway is so unresponsive! Ive registered for a new connection in Central Park 2 , Sector 48, Gurgaon. Its been a week and they still havent been able to do it. Shocking ! In this day of instant everything- it takes so long to get a new connection from them! Sorry state of affairs.

CA
Review №16

FraudThe Actual Speed is around 2mbps whereas they promised a Speed of 50mbps. Really disappointed by the unprofessional attitude of the customer care as well. Instead of sending a technician, they just ask us to restart the router and have failed in providing any permanent solution for the speed and frequent disconnection issue.

ze
Review №17

WONDER FUL PLACEA location, settlement, or populated place is likely to have a well-defined name but a boundary which is not well defined in varies by context. London, for instance, has a legal boundary, but this is unlikely to completely match with general usage. An area within a town, such as Covent Garden in London, also almost always has some ambiguity as to its extent.

Sh
Review №18

The worst ISP in noida. Speed is incredibly slow. Internet is often down. And worst of all: the customer service guys are a bunch of crooks. They never even answer the phone calls.

Ap
Review №19

Such a horrible service. They never bother to register complaint and if so dont provide the solution. Never attend calls and service is pathetic in my area.

Pa
Review №20

Took a plan recently and after a week kids, english movies, news channels disappeared. This is the last am going to deal with hathway.

Si
Review №21

Pathetic service and broadband speeds. I got the 50 Mbps plan a week ago and I get speeds between 8-12 Mbps. Customer service is awful. They will register your complain and then by evening send a message that your issue has been resolved. No one calls after you have registered a complain and to top that the person from whom I got the connection doesnt even pick up my calls. I was using DEN boomband and despite its occasional issues it was far better in terms of service and speeds. I regret my decision and would certainly take legal action against Hathway.

An
Review №22

Worst ISP I have ever experienced. Pathetic internet speeds. Even after you end their service they keep sending renew your subscription messages EVERY THREE HOUR, EVERY DAY.

Ay
Review №23

Pathetic customer support.They asked me to drop a mail to one of their senior executives regarding my complaint. Never received a revert.A company where even senior members dont reply speaks poorly of the company.Worst work ethics ever!DO NOT TAKE!

Sh
Review №24

Do not but Hathway this is the worst its been over 15 days still i have not got the internet connection.

Ar
Review №25

NOT RCOMMENDED. Once they get the connection, they let you rot in hell. Pathetic service, Multiple network disconnects. I had a better 2 Mbps connection then their 10 Mbps . I would like to give a zero rating if such rating exists.

Am
Review №26

Terrible! Terrible! Terrible! Terrible! Terrible! Terrible! internet down since 7 days! all they can do is say sorry! they make MTNL look great! do not fall for the 50 mbps its a scam!

ku
Review №27

One of the worst ISPs in noida. Half the day there connection is poor in sector 19. Goof for nothing infrastructure. I even raised this connectivity issue with apellette authority of hathway...buy after 1-2 days...its back to square 1.

An
Review №28

Hathway broadband has troubled me for the last 2 months of the 3 month advance subscription tht it has taken. No response via CC, email or twitter. Speed subscribed for 50mbps and 3 mbps delivered...terrible experience and a total loss of money

De
Review №29

Waste of money and waste of time. Fraud company. Booked a connection on 5 days back. Sales guy took money within 10 minutes of the call but modem and lineman set it up after a day that too when called to customer care and its been 5 days now and the connection is not yet active. Called useless customer care several times but they are like a computer and will respond to you in a designated words only. Got the number of south delhi manager Mayank Baranwal but no point as he is not even picking up calls. Better go for Airtel . Its expensive but worth every penny.

An
Review №30

Disgusting service. Given at least 15 complints. No comes home or even try to rectify the problem. Have 50 maps speed offer. I get only 0.3 mbps.Shifting back to airtel

Ad
Review №31

It takes time to find the office very discreetly located so Ill give a landmark its located behind RAJINDER THE DHABA @ safdarjung enclave market and theres a mother dairy in the same line as the hathway office. Its a cramped up office of hathway but fine enough u can actually get Ur issues sorted then and there if u have been using hathway and are having problems which have not been taken care of despite u calling at the call centre.

Ku
Review №32

Worst internet service provider. Customer care executives are totally worthless and dont help at all.

ri
Review №33

Sucking connection just dont work. plan of 5 mbps and speed is 500 kbps plan of 1 mbps in other connections are fasterbthan its 5 MBPS even google takes time to open dont take the connection first month you might get good service but after that no response

pr
Review №34

Hope i could give 10 stars...best service provider at an amazing rate...i was having an awesome experiance at hathway but then i had to shift and hathway is now not feasicable in this area i had to choose airtel which is expensive and poor quality .........i miss my hathway experiance :(

Ma
Review №35

This company promises to give 50 mbps speed but in actual not greater then 5 mbps, and all the executives , staff , members belongs to that company are like the thiefs in white coller . they have no customer values.if i had option to rate them in negetive then i use to rate them in negetiveagar thodi sharam baaki ho to duuub maro ......................

Le
Review №36

OMG These people are duping customers! I subscribed for 5 mbps with 25 gb plan and for months my speed is under 1 mbps!! I complaint like a billon time but they would never resolve the problem! Horrible experience, never get their internet connection.

am
Review №37

Horrible exprience.skynet broadband gurgaon is much better

Ka
Review №38

Worst cable connection service ever seenI am asking the cable opretor when will chanels of sony will come backHe is saying tommorow but it is not coming back

AR
Review №39

Connectity plan is ok but the service is purely bad.... It often got disconnected and service providers dont act promptly in time.Totally disappointed with the service

Fa
Review №40

Very poor service, bad experience with one week.Fraud Cable operators

Aj
Review №41

50 mbps connection but getting only around 8mbps - 19mbps.

sh
Review №42

Worst internet experiene.......!!.The internet speed is always low.

Na
Review №43

Worst cable operator..guys purchase any dish connection but never go with this fake company.

Am
Review №44

Do not go for hathway, they are thieves in guise of business. Even a local service provider is much prompt in service

ve
Review №45

Connectivity not good, most of the time it is not working.offered plans are good but service provided is not acceptable,

Lo
Review №46

Worst company, shitty customer service, please avoid. There is no point of 50mbps if its just on banners and not running.HATHWAY SUCKS BIGTIME.

Pr
Review №47

Worst isp provider i dont know how they are running after sale services are pathetic

Ri
Review №48

Please do not get connection from these people..they will promise you speed faster than light..but youll just regret..they are complete frauds..with worst customer care service..

ka
Review №49

Not a good consumer friendly company not answering no services wants to sue in consumer court till from installation on20th sep 2015 only few hours running no satisfied answer ZERO rating

sa
Review №50

Worst broadband ever usedCheatersNo one listens to the complaintsThe company is fraud

Ga
Review №51

This company is fraud , dont buy hathway services

Ha
Review №52

Worst broadband ever .. plz dont dare to use it

Bu
Review №53

One of the best broadband service provider

ku
Review №54

High speed Internet service

Na
Review №55

This organization is busy in duping customers. I was fed up with their services almost a year back and asked for disconnection. Instead they kept on sending renewal requests and bills (without any use of their services). Now they are threatening with criminal proceedings and legal actions.

An
Review №56

They are FRAUD, THEY LL CALL YOU for fake offers, you pay the amount and you are cheated.Today they have cheated me, I LL never ever recharge hathway in future.I hate bloody liars! !

JO
Review №57

No internet at the time of use for last 11days. No one listens - 8 tickets, 3 mails(no response)....worst ever service you can expect.... It has impacted my husbands work in a large way...may go for legal action (due to loss of work-hrs/ impact on business/ business hrs loss) .....

Ro
Review №58

Poor customer service. My net is not working from last night because of modem but i think they dont have modem or time to replace.

Ta
Review №59

Very bad service in nit faridabad

Lo
Review №60

Listen the problem of customer carefully

Aj
Review №61

Good place and work environment

Ri
Review №62

HiI am marathiFrom Maharashtra

Ta
Review №63

Pathetic Customer Service. Sales Guys are cheats. DONOT TAKE THEIR SERVICE

Pr
Review №64

Totally waste of time & money, 70% of channels not working....cable operator is very rood. ....thinking to change it immediately

Su
Review №65

Worst broadband service ever .slower than 2g network.

Ni
Review №66

One of the Most CATV/ISP provider

an
Review №67

Good

S
Review №68

Awful awful service. They never come to your place to fix a connection and will keep you waiting for days/weeks. DONT BUY HATHWAY. Say Hat way to Hathway.

Pr
Review №69

Very Good service

Bh
Review №70

Total waste of money...Worst service provider..

as
Review №71

Worst broadband, before taking connection think twice guys...

Dh
Review №72

Good corporate culture

Ri
Review №73

Perfect for me

SA
Review №74

Hathw@y Cable pvt ltd office

vi
Review №75

Not a good service provider

Pa
Review №76

Very very poor service in south Delhi

Su
Review №77

Please stay Away from them

RA
Review №78

Xl

Ad
Review №79

Extremely disappointed with the service.

Si
Review №80

Worst service.

Ri
Review №81

Cheap internet

AJ
Review №82

Nice speed

Ab
Review №83

Nice net

Su
Review №84

Nice speed

Ra
Review №85

GOOD

Ak
Review №86

Amazing Speed

dh
Review №87

Very poor service

Su
Review №88

Awesome

Mu
Review №89

Ok

An
Review №90

Service with solutions 🙏🙏🙏

ha
Review №91

Worst experience

ir
Review №92

Nothing a bad service

Ar
Review №93

Hello

Information
7 Photos
93 Comments
2 Rating
  • Address:5th & 6th Floor, Mohan Cooperative Industrial Estate, Block B-1, Main Mathura Road, Badarpur, New Delhi, Delhi 110019, India
  • Site:http://www.hathway.com/
  • Phone:+91 11 4773 7400
Categories
  • Internet service provider
  • Cable company
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–1PM
  • Friday:Closed
  • Saturday:9:30AM–6PM
  • Sunday:9:30AM–6PM
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